Kyocera C2525E, Advanced Operation Manual

Page: 326 / 374

Troubleshooting
9-2
Solving Malfunctions
The table below provides general guidelines for problem solving.
If a problem occurs with your machine, check the checkpoints and perform procedures indicated on
the following pages. If the problem persists, contact your Service Representative.
Symptom Checkpoints Corrective Actions Reference
Page
The operation panel does
not respond when the
machine is switched on
( | position). Is the machine plugged in? Plug the power cord into an AC outlet. —
Pressing the Start key
does not produce copies.
Is a message displayed on the touch
panel? Determine the appropriate response to
the message and take action
accordingly. page 9-6
The original size is not
detected properly. Are the originals loaded correctly? When placing originals on the platen,
place them face-down and align them
with the original size indicator plates. Refer to
Operation
Guide
,
Chapter 2
Place originals face-up in the optional
document processor. Refer to
Operation
Guide
,
Chapter 2
Is the machine installed beneath
fluorescent lights? Do not install this machine beneath
fluorescent lights. —
Blank sheets are output. Are the originals loaded correctly? When placing originals on the platen,
place them face-down and align them
with the original size indicator plates. Refer to
Operation
Guide
,
Chapter 2
Place originals face-up in the optional
document processor. Refer to
Operation
Guide
,
Chapter 2
Is the machine installed beneath
fluorescent lights? Do not install this machine beneath
fluorescent lights. —