Installation and Maintenance Manual
Working with Voicemail
242
Installation and Maintenance Manual v4/0615/10
4
Add a voice tag
5
Record an initial announcement
6
Record a repeat announcement
Please refer to the Voicemail User Guide for further details.
Please note:
x
Up to 7 greetings can be recorded for a Department; Daily greeting, Permanent greeting, Out of
Hours greeting (used when a Department is using Out of Hours or Timed Out of Hours Mode, please
refer to page 236 for further details), In Meeting greeting, At lunch greeting, On holiday greeting and
Off-Site greeting (used when a Department has an Out of Office Message configured as described
from page 160).
x
If a permanent greeting has been recorded a
Department’s daily greeting will be deleted at midnight
and its permanent greeting will be used until a new daily greeting is recorded.
Recording a daily greeting directly via a Dial Plan entry
A Department’s daily greeting can be recorded via
Settings as described above. Alternatively, a Dial Plan
entry can be used similar to this example.
The Translate To field contains the Department’s
extension number or name.
1
On dialling the short code the current greeting will be played.
2
“Speak greeting after the tone” will be played
3
Record the new greeting and press # when finished
4
The new greeting will be played back
5
The following options can then be used to save or re-record the greeting:
2
Re-record the new greeting
3
Delete the new greeting and restore the previous greeting
7
Save the new greeting (or hang up)
0
Do not save new greeting
Please note: If a permanent greeting is recorded a
Department’s daily greeting will be delet
ed at
midnight and its permanent greeting will be used until a new daily greeting is recorded. Please refer to
page 243 for further details.
