Installation and Maintenance Manual
Configuring system functionality
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Installation and Maintenance Manual v4/0615/10
This diagram gives an example of a LCR Plan entry
which will route calls to a specific Trunk(s) via a
prefix.
This diagram gives an example of a LCR Plan entry,
which is used to route calls via a specific carrier.
Using Area Codes
Where an incoming CLI match is not found within a Contact it may be useful to display where the call has
originated from. Area Codes can be created to match the area code part of an incoming number to
display the town/city that the caller is ringing from, for example 01923123456 could be displayed as
Watford 123456. Please note that incoming CLI matched by a Contact will have priority over an Area Code
entry. An Area Code can be created as follows:
1
In Manager select Area Codes
2
Select the Add button
3
Enter the Name of the area to be displayed, using alpha-numeric characters only, begin with a
letter and do not use any punctuation, eg Watford
4
In the Ambiguous Telephone Number field enter the number to be matched against incoming CLI,
using a question mark (?) where a digit will be variable, eg 01923??????.
5
Select Update or Apply when ready.