Installation and Maintenance Manual
Working with Voicemail
232
Installation and Maintenance Manual v4/0615/10
d
Copy
–
send the new voicemail message in an email message. The voicemail message will
still be considered a new message on the voicemail server.
e
Deliver and Delete
–
send the new voicemail message in an email message. Immediately
delete the voicemail message from the voicemail server.
f
Deliver Link
–
send the new voicemail message in an email message and provide a link to the
voicemail server.
The recipient will be required to enter the User’s extension number and
voicemail access code. The messages will be played via the media player on the
recipient’s
PC.
8
Select Update or Apply when ready.
IMAP Unified Messaging
A User’s voicemail messages can be sent to any email server supporting Internet Messag
ing Application
Protocol (IMAP) including Lotus Notes, Novell GroupWise, AppleMail and Microsoft Exchange. This facility
allows synchronisation between voicemail and email, whereby if a voicemail message is deleted via
voicemail the corresponding email will be deleted and visa versa.
1
In Manager select Users
2
Select the User required
3
Select the Voicemail page
4
In the Em
ail Address field enter the email address to receive the User’s messages
5
In the Email Server field enter the IP address of the email server supporting this facility
6
In the Email Username field enter the name for the account on the email server.
7
In the Email Password field enter the password for the above account
8
In the Email Mailbox field enter the folder within the account above to receive the messages eg
Inbox
9
Select Update or Apply when ready.
Setting up SMS Alerts
If a User wishes to be notified of a new voicemail message via an SMS alert this can also be configured
within the Voicemail page of
the User’s configuration form.
1
In Manager, select Users
2
Select the User required
3
Select the Voicemail page
4
Select the Add Voicemail Contact button (at the bottom of the page)
5
In the Telephone Number field enter the email address from the SMS provider.
6
From the Type list box select SMS.
7
From the Method list box select Alert.
8
Select Update or Apply when ready.
