15 Problem Solving
498
Problem Solving
15
027-523
O
[Cause] During the transfer via SMB of [Scan to PC], unable to
create a lock folder on the SMB server due to the following
reason:
z
The specified lock folder already exists.
[Remedy] Take one of the following actions:
z
If any lock directory(.LCK) exists in the forwarding
destination, manually delete it, then try again.
z
Check if the specified name is being used for another
folder.
z
Check if the folder exists.
027-524
O
[Cause] During the transfer via SMB of [Scan to PC], unable to
create a folder on the SMB server, because the specified
folder already exists.
[Remedy] Check if the specified name is being used for another file
or folder on the SMB server.
027-525
O
[Cause] During the transfer via SMB of [Scan to PC], unable to
delete a file on the SMB server due to the following
reasons:
z
The file does not exist.
z
The file is being opened.
z
The specified file name is being used as the directory.
[Remedy] Check whether or not the file is not being used by another
user at the specified save location.
027-526
O
[Cause] During the transfer via SMB of [Scan to PC], unable to
delete a lock folder on the SMB server due to the following
reasons:
z
The file does not exist.
z
The directory is not empty.
z
The specified directory name does not exist.
[Remedy] If any lock directory (.LCK) exists in the forwarding
destination, manually delete it, then try again.
027-527
O
[Cause] During the transfer via SMB of [Scan to PC], unable to
delete a folder on the SMB server due to the following
reasons:
z
The file does not exist.
z
The directory is not empty.
z
The specified directory name does not exist.
[Remedy] Check whether or not the file is not being used by another
user at the specified save location.
027-528
O
[Cause] During the transfer via SMB of [Scan to PC], no space is
available at the save location on the SMB server.
[Remedy] Check if the save location has free space.
027-529
O
[Cause] During the transfer via SMB of [Scan to PC], an
unexpected error has been received from the SMB server,
or an unexpected internal machine error has occurred.
[Remedy] Log in from another computer using the same user
information, then check if the file can be written at the
same save location on the SMB server. Then try again. If
the error persists, it may be an internal error. Contact our
Customer Support Center.
Error Code
Category
Cause and Remedy
C P F S M O
* If the error persists after following the listed solution, contact our Customer Support Center. The contact number is
printed on the label or card attached on the machine.
Summary of Contents for ApeosPort-II C3300
Page 1: ...ApeosPort II C4300 C3300 C2200 DocuCentre II C4300 C3300 C2200 User Guide...
Page 14: ...12 Copy Settings 610 Common Settings 610 17 Glossary 613 Glossary 614 Index 619...
Page 48: ...2 Product Overview 46 Product Overview 2...
Page 106: ...3 Copy 104 Copy 3...
Page 436: ...14 Maintenance 434 Maintenance 14...
Page 614: ...16 Appendix 612 Appendix 16...
Page 615: ...17 Glossary This chapter contains a list of terms used in this guide z Glossary 614...
Page 634: ......