Error Code
473
Problem Solving
15
016-455
O [Cause] Connection to the SNTP server was timed out.
[Remedy] Check the network cable connection and the IP address of
the SNTP server.
Refer to the Network Administrator Guide for details.
016-456
O [Cause] Received from the SNTP server a message saying that it
was not synchronized with the standard time source.
[Remedy] Check the SNTP server settings.
Refer to the Network Administrator Guide for details.
016-461
O [Cause] If [High] has been selected for [Forwarding Secure Level]
under [Forward Image Log] and image log forwarding was
interrupted for some reason, a new job cannot be created
due to creation restriction.
[Remedy] Check the status of the network or image log server to take
measures for this image log forwarding problem.
Take one of the following actions:
z
Check the forwarding settings, and forward all the
unforwarded logs again.
z
Change the [Forwarding Secure Level] setting for image
logs to [Low].
Note that selecting [Low] may delete the unforwarded
image logs.
016-503
O
[Cause] Unable to resolve the SMTP server name when sending e-
mail.
[Remedy] Check on the CentreWare Internet Services if the SMTP
server settings are correct. Also, check the DNS server
settings.
016-504
O
[Cause] Unable to resolve the POP3 server name when sending e-
mail.
[Remedy] Check on CentreWare Internet Services if the POP3
server settings are correct. Also, check the DNS server
settings.
016-505
O
[Cause] Unable to login to the POP3 server when sending e-mail.
[Remedy] Check on CentreWare Internet Services if the user name
and password used in the POP3 server are correct.
016-506
O [Cause] Unable to write the image log because the image log
saving space is insufficient on the machine.
[Remedy] Execute the job again. If this error persists, take one of the
following actions:
z
Delete unnecessary image logs.
z
Change the [Creation Secure Level] setting for image
logs to [Low].
Note that selecting [Off] will not secure the contents of
created image logs.
016-507
O [Cause] Failed to forward the image log to the server using the
Image Log Control feature.
[Remedy] Either set the machine's image log forwarding rule on the
server, or set [Auto Transfer] to [Off] under [Forward
Image Log].
Error Code
Category
Cause and Remedy
C P F S M O
* If the error persists after following the listed solution, contact our Customer Support Center. The contact number is
printed on the label or card attached on the machine.
Summary of Contents for ApeosPort-II C3300
Page 1: ...ApeosPort II C4300 C3300 C2200 DocuCentre II C4300 C3300 C2200 User Guide...
Page 14: ...12 Copy Settings 610 Common Settings 610 17 Glossary 613 Glossary 614 Index 619...
Page 48: ...2 Product Overview 46 Product Overview 2...
Page 106: ...3 Copy 104 Copy 3...
Page 436: ...14 Maintenance 434 Maintenance 14...
Page 614: ...16 Appendix 612 Appendix 16...
Page 615: ...17 Glossary This chapter contains a list of terms used in this guide z Glossary 614...
Page 634: ......