Error Code
499
Problem Solving
15
027-530
O
[Cause] During the transfer via SMB of [Scan to PC], unable to
save a file because [Cancel Job] in [File Name Conflict] is
selected.
[Remedy] Select any item other than [Cancel Job] in [File Name
Conflict].
027-531
O
[Cause] During the transfer via SMB of [Scan to PC], an invalid
filing policy is used.
[Remedy] When selecting [Change Name and Save] in [File Name
Conflict], make sure that the file format is not Multiple-
Page.
027-532
O
[Cause] During the transfer via SMB of [Scan to PC], an error
occurred when accessing to the NEXTNAME.DAT file.
[Remedy] If [Change Name and Save] in [File Name Conflict] is
selected, check if the NEXTNAME.DAT file is correct.
027-533
O
[Cause] During the transfer via SMB of [Scan to PC], an internal
error occurred.
[Remedy] Try executing the same operation. If the error persists,
contact our Customer Support Center.
027-543
O
[Cause] The SMB server (NetBIOS) name is invalid.
[Remedy] Check if the server name of the SMB server is correct.
027-547
O [Cause] SMB protocol error. An invalid character was detected in
the specified domain name.
[Remedy] If the error occurred during SMB authentication:
Check with the network administrator for the domain
name, then re-configure correctly.
Also, check if the domain name set on the machine is
correct, using the following procedure:
1. Enter the System Administration mode, and select
[System Settings] > [System Settings] > [Network
Settings] > [Remote Authentication Server / Directory
Service] > [SMB Server Settings].
2. Select the SMB server to check the domain name.
If the error occurred during the transfer via SMB of [Scan
to PC]:
Check the domain name which has been specified when
entering login name with the network administrator. To
check the domain name on the server, take the following
actions:
1. Select [Start] > [Programs] > [Administrative Tools] >
[Active Directory Domains and Trusts].
2. From the left side frame of the [Active Directory
Domains and Trusts] window, select [Active Directory
Domains and Trusts]. Right-click [Domains] to select
[Properties].
3. Select [General] tab in the domain properties window,
check the domain name (prior to Windows 2000).
Error Code
Category
Cause and Remedy
C P F S M O
* If the error persists after following the listed solution, contact our Customer Support Center. The contact number is
printed on the label or card attached on the machine.
Summary of Contents for ApeosPort-II C3300
Page 1: ...ApeosPort II C4300 C3300 C2200 DocuCentre II C4300 C3300 C2200 User Guide...
Page 14: ...12 Copy Settings 610 Common Settings 610 17 Glossary 613 Glossary 614 Index 619...
Page 48: ...2 Product Overview 46 Product Overview 2...
Page 106: ...3 Copy 104 Copy 3...
Page 436: ...14 Maintenance 434 Maintenance 14...
Page 614: ...16 Appendix 612 Appendix 16...
Page 615: ...17 Glossary This chapter contains a list of terms used in this guide z Glossary 614...
Page 634: ......