Error Code
501
Problem Solving
15
027-585
O
O [Cause] SMB protocol error. Login disabled period.
[Remedy] Check with the system administrator for the login-
permitted period.
027-586
O
O [Cause] SMB protocol error. The password has expired.
[Remedy] Obtain a valid password from the system administrator.
027-587
O
O [Cause] SMB protocol error. The password must be changed.
[Remedy] Log in to Windows, and change the password. Ask the
system administrator for changing the setting so that you
do not need to change the login password next time.
027-588
O
O [Cause] SMB protocol error. The user is invalid.
[Remedy] Ask the system administrator for validating the user.
027-589
O
O [Cause] SMB protocol error. The user was locked out.
[Remedy] Ask the system administrator for canceling the lockout
status.
027-590
O
O [Cause] SMB protocol error. The user account has expired.
[Remedy] Obtain a valid user account from the system administrator.
Or, ask the system administrator to extend the account
expiration date.
027-591
O
O [Cause] SMB protocol error. Users are restricted. A blank
password is invalid.
[Remedy] Set the password for the user.
027-599
O
O [Cause] SMB protocol error
[Remedy] Try again. If the problem persists, contact our Customer
Support Center.
027-706
O
[Cause] Unable to find the S/MIME certificate linked to the mail
address when sending e-mail.
[Remedy] Import the S/MIME certificate corresponding to the mail
address to the machine.
027-707
O
[Cause] The S/MIME certificate linked to the mail address has
expired.
[Remedy] Import a new S/MIME certificate to the machine.
027-708
O
[Cause] The S/MIME certificate linked to the mail address is not
reliable.
[Remedy] Import a reliable S/MIME certificate to the machine.
027-709
O
[Cause] The S/MIME certificate linked to the mail address has
been discarded.
[Remedy] Import a new S/MIME certificate to the machine.
027-710
O
[Cause] No S/MIME certificate is attached to the received e-mail.
[Remedy] Ask the sender to send the e-mail with an S/MIME
certificate.
027-711
O
[Cause] No S/MIME certificate was obtained from the received e-
mail.
[Remedy] Import the sender's S/MIME certificate to the machine, or
attach an S/MIME certificate to S/MIME signature mail
sent from the sender.
Error Code
Category
Cause and Remedy
C P F S M O
* If the error persists after following the listed solution, contact our Customer Support Center. The contact number is
printed on the label or card attached on the machine.
Summary of Contents for ApeosPort-II C3300
Page 1: ...ApeosPort II C4300 C3300 C2200 DocuCentre II C4300 C3300 C2200 User Guide...
Page 14: ...12 Copy Settings 610 Common Settings 610 17 Glossary 613 Glossary 614 Index 619...
Page 48: ...2 Product Overview 46 Product Overview 2...
Page 106: ...3 Copy 104 Copy 3...
Page 436: ...14 Maintenance 434 Maintenance 14...
Page 614: ...16 Appendix 612 Appendix 16...
Page 615: ...17 Glossary This chapter contains a list of terms used in this guide z Glossary 614...
Page 634: ......