Fuji Xerox ApeosPort-II C3300, User Manual

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15 Problem Solving
502
Problem Solving
15
027-712
O [Cause] The received S/MIME certificate has expired, or is an
unreliable certificate.
[Remedy] Ask the sender to send the e-mail with a valid S/MIME
certificate.
027-713
O [Cause] The received e-mail has been discarded because it might
be altered on its transmission route.
[Remedy] Tell the sender about it, and ask to send the e-mail again.
027-714
O [Cause] The received e-mail has been discarded because the
address in its From field was not the same as the mail
address in the S/MIME signature mail.
[Remedy] Tell the sender that the mail addresses are not identical,
and ask to send the e-mail again.
027-715
O [Cause] The received S/MIME certificate has not been registered
on the machine, or has not been set to use on the
machine.
[Remedy] Import the sender's S/MIME certificate to the machine, or
change settings to use the S/MIME certificate on the
machine when the S/MIME certificate has already been
registered.
027-716
O [Cause] The received S/MIME certificate has been discarded
because the certificate was unreliable.
[Remedy] Ask the sender to send the e-mail with a reliable S/MIME
certificate.
027-720
O [Cause] Unable to find the server of an application interface
destination.
[Remedy] Check the DNS server address. Or, check whether or not
the computer that the application (ApeosWare Flow
Service) is installed on has been registered on the DNS
server.
027-721 O [Cause] An application interface destination does not exist.
[Remedy] Check whether the application linked (ApeosWare Flow
Service) operates correctly.
027-722
O [Cause] The jobs was timed out during connection with an
application interface destination.
[Remedy] Try to process the job flow again.
027-723
O [Cause] Authentication at the application interface destination
(ApeosWare Flow Service) failed.
[Remedy] Check the user name and password that is used when
creating a job flow.
027-724
O [Cause] An application interface destination (ApeosWare Flow
Service) could not be accessed.
[Remedy] Check whether ApeosWare Flow Service operates
correctly. When it is operating correctly, check the log.
027-725
O [Cause] A job operation failed using an application interface.
[Remedy] Check whether the application linked (ApeosWare Flow
Service) operates correctly. When it is operating correctly,
check the log. When it is not operating, check the network
environments.
Error Code
Category
Cause and Remedy
C P F S M O
* If the error persists after following the listed solution, contact our Customer Support Center. The contact number is
printed on the label or card attached on the machine.