Error Code
485
Problem Solving
15
016-779
O
[Cause] An error occurred during scanned image conversion
processing.
[Remedy] Retry scanning. If using a relatively bigger sized paper
such as A3 with [Scan Resolution] set to 600dpi, specify
the higher [Image Compression] in [Output Format], or
specify [Scan Resolution] to 400dpi or less in [Scan
Options]. If the error persists after following the listed
solution, contact our Customer Support Center.
016-780
O
[Cause] A hard disk error occurred during scanned image
conversion processing.
[Remedy] The hard disk may be defective. For replacing the hard
disk, contact our Customer Support Center.
016-781
O
[Cause] Unable to connect to the SMTP server.
z
Unable to establish a connection between the machine
and the server.
z
The ASCII characters are not used for the host name
specified on the machine, though the connection
between the machine and the server has been
established.
[Remedy] Take one of the following actions:
z
Make sure the network cables are plugged in securely.
z
Enter the host name using ASCII characters in [System
Settings] > [Network Settings] > [Machine E-mail
Address and Host Name].
016-786
O
O [Cause] When using the scanning feature, unable to write to the
hard disk.
[Remedy] Take one of the following actions:
z
Turn the machine off and on.
z
Load paper on the paper tray if needed.
z
If the error occurs when sending an e-mail, take one of
the following solutions:
- Lower the resolution.
- Reduce the size.
- Reduce the number of pages, and divide the job into
several
e-mails to send.
- Select [Black] in [Output Color].
016-788
O [Cause] Failed to retrieve a file from the Web browser.
[Remedy] Take one of the following actions, and try again.
z
Reload the browser page.
z
Restart the browser.
z
Turn the machine off and on.
016-792
O [Cause] Failed to get the job history report specified in [Job
Counter Report].
[Remedy] The specified job history does not exist.
016-793
O [Cause] Free space is insufficient on the hard disk.
[Remedy] Either remove unnecessary data from the hard disk to
increase free disk space, or initialize the hard disk.
Error Code
Category
Cause and Remedy
C P F S M O
* If the error persists after following the listed solution, contact our Customer Support Center. The contact number is
printed on the label or card attached on the machine.
Summary of Contents for ApeosPort-II C3300
Page 1: ...ApeosPort II C4300 C3300 C2200 DocuCentre II C4300 C3300 C2200 User Guide...
Page 14: ...12 Copy Settings 610 Common Settings 610 17 Glossary 613 Glossary 614 Index 619...
Page 48: ...2 Product Overview 46 Product Overview 2...
Page 106: ...3 Copy 104 Copy 3...
Page 436: ...14 Maintenance 434 Maintenance 14...
Page 614: ...16 Appendix 612 Appendix 16...
Page 615: ...17 Glossary This chapter contains a list of terms used in this guide z Glossary 614...
Page 634: ......