15 Problem Solving
476
Problem Solving
15
016-578
O
[Cause] Unable to log in to the FTP server during the transfer via
FTP of [Scan to PC].
[Remedy] Check if the login name (user name) and password are
correct.
016-579
O
[Cause] During the transfer via FTP of [Scan to PC], unable to
forward the scanned image to the save location after
establishing the connection to the FTP server.
[Remedy] Check if the scanned image save location on the server is
correct.
016-580
O
[Cause] During the transfer via FTP of [Scan to PC], unable to
obtain the file name or folder name of the FTP server after
establishing the connection to the FTP server.
[Remedy] Check the access privilege of the FTP server.
016-581
O
[Cause] During the transfer via FTP of [Scan to PC], the suffix of
the file name or the folder name exceeds its limit on the
server after establishing a connection to the FTP server.
[Remedy] Change the file name, or change the forwarding folder on
the FTP server. Or, move or delete files in the forwarding
folder.
016-582
O
[Cause] During the transfer via FTP of [Scan to PC], unable to
create a file on the FTP server after establishing a
connection to the FTP server.
[Remedy] Take one of the following actions:
z
Check if the specified file name can be used in the save
location.
z
Check if enough space is available in the save location.
016-583
O
[Cause] During the transfer via FTP of [Scan to PC], unable to
create a lock folder on the FTP server after establishing a
connection to the FTP server.
[Remedy] Take one of the following actions:
z
If any lock directory (.LCK) exists in the forwarding
destination, delete it manually, then try executing the job
again.
z
Check if the specified file name can be used in the save
location.
z
Check if the other folder name is the same as the
specified name.
z
Check if enough space is available in the save location.
016-584
O
[Cause] During the transfer via FTP of [Scan to PC], unable to
create a folder on the FTP server after establishing a
connection to the FTP server.
[Remedy] Take one of the following actions:
z
Check if the specified file name can be used in the save
location.
z
Check if the specified name is used for other folder
name
z
Check if enough space is available in the save location.
Error Code
Category
Cause and Remedy
C P F S M O
* If the error persists after following the listed solution, contact our Customer Support Center. The contact number is
printed on the label or card attached on the machine.
Summary of Contents for ApeosPort-II C3300
Page 1: ...ApeosPort II C4300 C3300 C2200 DocuCentre II C4300 C3300 C2200 User Guide...
Page 14: ...12 Copy Settings 610 Common Settings 610 17 Glossary 613 Glossary 614 Index 619...
Page 48: ...2 Product Overview 46 Product Overview 2...
Page 106: ...3 Copy 104 Copy 3...
Page 436: ...14 Maintenance 434 Maintenance 14...
Page 614: ...16 Appendix 612 Appendix 16...
Page 615: ...17 Glossary This chapter contains a list of terms used in this guide z Glossary 614...
Page 634: ......