Fuji Xerox ApeosPort-II C3300, User Manual

Page: 498 / 635

15 Problem Solving
496
Problem Solving
15
027-513
O [Cause] When transferring via SMB of [Scan to PC], you do not
have the access privilege to the SMB server.
[Remedy] Make modification so that a file or a folder can be read and
written at the save location.
027-514
O [Cause] During the transfer via SMB of [Scan to PC], unable to
resolve the host name or the server name of the SMB
server when accessing the DNS.
[Remedy] Check the connection to the DNS. Check if the forwarding
destination SMB server name is registered on the DNS.
027-515
O [Cause] During the transfer via SMB of [Scan to PC], the DNS
server was not configured when accessing the DNS.
[Remedy] Configure the DNS server address. Or specify the
forwarding destination SMB server address using IP
address.
027-516
O [Cause] During the transfer via SMB of [Scan to PC], the SMB
server cannot be found.
[Remedy] Take one of the following actions, and try again:
z
Check if the forwarding destination SMB server and the
machine are set up properly for the network
communications. To do that, take the following actions:
- Check the network cables are plugged in securely.
- Check the TCP/IP settings
- Check communications of port 137 (UDP), port 138
(UDP), port 139 (TCP).
z
Check if the computer is running as an SMB server
correctly. To do that, take the following actions:
- Check if the file sharing service for the Microsoft
Network is activated.
- Check if the NetBIOS over TCP/IP for the TCP/IP
settings is activated.
- Check if the file sharing service (using
communication through port 137 (UDP), port 138
(UDP), and port 139 (TCP) are authorized for the
Firewall settings.
z
For communications which exceed the subnet, check the
WINS server settings, and check if the server name
address is resolved correctly.
z
Check if the NetBIOS interface device is activated on the
forwarding destination SMB server. To do that, take the
following actions for Windows NT 4.0 Server/
Workstation.
1. Select [Start] > [Settings] > [Control Panel].
2. Display [Services], then select [Messenger] service.
3. Select [Startup] > [Auto] > [OK], then select [Close].
4. Select [Devices] in the [Control Panel], then select
[NetBIOS Interface].
5. Select [Startup] > [Auto] or [Manual] > [OK], then select
[Close].
6. Reboot the computer.
027-518
O [Cause] During the transfer via SMB of [Scan to PC], the specified
password is incorrect.
[Remedy] Confirm the password for the shared folder.
Error Code
Category
Cause and Remedy
C P F S M O
* If the error persists after following the listed solution, contact our Customer Support Center. The contact number is
printed on the label or card attached on the machine.