Error Code
495
Problem Solving
15
024-747
O
[Cause] Incompatible print parameters are used. The combination
of the specified features such as Document Size, Paper
Size, Paper Tray, 2 sided print, and Output Tray is
incompatible.
[Remedy] Check the print data, and try to print again.
024-775
O
Refer to 024-742.
024-942
024-975
O O
[Cause] The number of pages exceeded the maximum number that
can be stapled or folded.
[Remedy] Reduce the document pages, and try again.
024-984
O O
[Cause] The staple cartridge for booklet is not correctly attached.
[Remedy] Replace the staple cartridge with a new one.
For information on how to replace the staple cartridge for booklet, refer to
"Replacing the Staple Cartridge for Booklet (When a C Finisher with
Booklet Maker is Installed)" (P.422).
024-985
O [Cause] An error occurred at the Tray 5 (Bypass).
[Remedy] Check the paper size/orientation/type, and press the
<Start> button.
026-700
O
[Cause] By Address Book operation, the machine received an
unsupported protocol from the LDAP server.
[Remedy] Try again. If the problem persists, contact our Customer
Support Center.
026-701
O
[Cause] The number of inquiries to machine's Address Book
exceeded the machine's processing capability.
[Remedy] Operate Address Book after a while. If the number of
inquiries that Address Book needs to process is only one,
the machine's software may be defective. Contact our
Customer Support Center.
026-702
O
[Cause] By Address Book operation, the number of
communications from the LDAP server to the machine
exceeded the machine's processing capability.
[Remedy] Operate Address Book after a while. If the problem
persists, contact our Customer Support Center.
027-452
O [Cause] The IP address already exists.
[Remedy] Change the IP address.
Refer to the Network Administrator Guide for details.
027-500
O O [Cause] Unable to resolve the SMTP server name when returning
e-mail.
[Remedy] Check on the CentreWare Internet Services if the SMTP
server settings are correct.
027-501
O O [Cause] Unable to resolve the POP3 server name when using the
POP3 protocol.
[Remedy] Check on CentreWare Internet Services if the POP3
server settings are correct.
027-502
O O [Cause] Failed to login to the POP3 server when using the POP3
protocol.
[Remedy] Check on CentreWare Internet Services if the user name
and password used in the POP3 server are correct.
Error Code
Category
Cause and Remedy
C P F S M O
* If the error persists after following the listed solution, contact our Customer Support Center. The contact number is
printed on the label or card attached on the machine.
Summary of Contents for ApeosPort-II C3300
Page 1: ...ApeosPort II C4300 C3300 C2200 DocuCentre II C4300 C3300 C2200 User Guide...
Page 14: ...12 Copy Settings 610 Common Settings 610 17 Glossary 613 Glossary 614 Index 619...
Page 48: ...2 Product Overview 46 Product Overview 2...
Page 106: ...3 Copy 104 Copy 3...
Page 436: ...14 Maintenance 434 Maintenance 14...
Page 614: ...16 Appendix 612 Appendix 16...
Page 615: ...17 Glossary This chapter contains a list of terms used in this guide z Glossary 614...
Page 634: ......