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Status Information, Error Messages and Troubleshooting
R&S
®
SMBV100A
859
Operating Manual 1176.8016.02 ─ 17
Possible solutions
Risk of network failure
Consult your network administrator before performing the following tasks:
●
Connecting the instrument to the network
●
Configuring the network
●
Changing IP addresses
●
Exchanging hardware
Errors can affect the entire network.
●
Check the network infrastructure. Exchange connecting cables if obvious damage
is visible.
●
Observe the link status LED on the R&S
SMBV or the connected network device.
The link status LED is located next to the LAN connector.
If a link failure is detected, connect the instrument to a different device port or to a
different network device.
●
Check whether the LAN interface and the required LAN services are enabled.
See
●
Check whether the IP address of the instrument is within the network's address
range.
See
Check whether IP addresses that were set manually or obtained via the Zeroconf
(APIPA) protocol are valid.
9.6 Obtaining Technical Support
If you encounter problems that you cannot solve yourself, contact your
Rohde
&
Schwarz support center as listed at
http://www.customersupport.rohde-
. Our support center staff is optimally trained to assist you in solving prob-
lems.
The support center finds solutions more quickly and efficiently if you provide them with
information on the instrument and an error description.
●
The following dialog boxes in the "Setup > System" menu provide useful informa-
tion:
–
Hardware Configuration:
hardware assemblies
–
Software/Options:
the status of all software and hardware options installed on
your instrument
●
System Messages:
displayed in the "Info" line and provide information on any
errors that may have occurred.
See also the description of error messages
Chapter 9, "Status Information, Error
Obtaining Technical Support