Installation and Maintenance Guide
735
October 2007
Migrating Contact Center 6.0 to a new server
Step 14. Install .NET Framework on clients
The .NET Framework version 1.1 and .NET service pack 1 must be installed on
the clients before you can run an application such as the Agent Desktop
application or the Outbound Campaign Management Tool.
Note:
You cannot install two different language versions of the .NET
Framework on the same client. If you want to view .NET Framework
applications in a different language, you must download the appropriate
language version of the .NET Framework language pack.
Prerequisites for installing the .NET Framework
Each client must meet the following requirements before you install the .NET
Framework version 1.1 software, and .NET service pack 1:
Windows 2000 Professional (service pack 4) or Windows XP Professional
(service pack 2)
Microsoft Internet Explorer 5.5 or later
Checking for the .NET Framework on a client
If your clients are running the latest version of Windows XP or Windows 2000,
check to see if the correct version of the .NET Framework version is already
installed.
1
On a client, click
Start > Settings > Control Panel.
2
Double-click
Add or Remove Programs
.
3
Select
Microsoft .NET Framework 1.1
.
Summary of Contents for Contact Center Manager
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Page 80: ...80 Contact Center Multimedia Outbound Installing the Multimedia Outbound server Standard 7 16...
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Page 235: ...Installation and Maintenance Guide 235 October 2007 Installing the Multimedia Outbound server...
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Page 294: ...294 Contact Center Multimedia Outbound Upgrading from SWCP Release 4 0 Standard 7 16...
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Page 513: ...Installation and Maintenance Guide 513 October 2007 Upgrading from SWCP Release 4 0...
Page 867: ...Installation and Maintenance Guide 867 p a r t 3 Configuring the CCMM Standby server...
Page 868: ...Installation and Maintenance Guide 868 October 2007...
Page 906: ...906 Contact Center Multimedia Outbound Installing the Standby server Standard 7 16...
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Page 1068: ...1068 Contact Center Multimedia Outbound Changing the Active server Standard 7 16...
Page 1069: ...Installation and Maintenance Guide 1069 p a r t 4 Maintaining the Multimedia Outbound server...
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Page 1202: ...1202 Contact Center Multimedia Outbound Using the Patch Viewer Standard 7 16...
Page 1258: ...1258 Contact Center Multimedia Outbound Alarms and events Standard 7 16...
Page 1286: ...1286 Contact Center Multimedia Outbound Managing security Standard 7 16...
Page 1332: ...1332 Contact Center Multimedia Outbound Troubleshooting Standard 7 16...
Page 1337: ...Installation and Maintenance Guide 1337 p a r t 5 Appendixes...
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Page 1614: ...1614 Contact Center Multimedia Outbound Index Standard 7 16...
Page 1616: ...Reader Response Form Reader Response Form...
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