Installation and Maintenance Guide
567
October 2007
Upgrading licenses in your current installation
8
At the prompt, type
login
to log on to the switch. Enter the user ID and the
password for the switch.
Note:
If the prompt is not present, continue to press Enter until the prompt
appears.
9
On the
Transfer
menu, select
Capture
Text
.
10
Browse to the download.txt file that you created earlier, and then click
Start
.
11
Enter the following commands in LD 20:
At the logon prompt, type
LD 20,
and press
Enter
.
At the
REQ:
prompt, type
PRT,
and press
Enter
.
At the
TYPE:
prompt, type
TNB,
and press
Enter
.
At the
TN:
prompt, press
Enter
.
At the
CDEN:
prompt, press
Enter
.
At the
CUST:
prompt, type
0
(or customer number), and press
Enter
.
At the
DATE:
prompt, press
Enter
.
At the
PAGE:
prompt, press
Enter
.
At the
DES
prompt, press
Enter
.
Note:
Downloading information from the CS 1000/Meridian 1 overlay can
take a long time.
Result:
The commands are saved in LD 20.
12
To return to the prompt, enter **** (Shift + 8888) and press
Enter
.
13
Type
logo
, and then press
Enter
.
Result:
You are logged off from the CS 1000/Meridian 1 switch.
To convert the text file
To convert the text file containing switch information, perform the following
tasks in the Symposium TAPI Service Provider (SP) configuration application.
Note:
Download only the CDNs that you require for TAPI operation. If you
download other CDNs, you must delete them after the download is complete.
Summary of Contents for Contact Center Manager
Page 2: ......
Page 18: ...xviii Contact Center Multimedia Outbound Standard 7 16...
Page 46: ...46 Contact Center Multimedia Outbound Standard 7 16...
Page 80: ...80 Contact Center Multimedia Outbound Installing the Multimedia Outbound server Standard 7 16...
Page 120: ...120 Contact Center Multimedia Outbound Installing the Multimedia Outbound server Standard 7 16...
Page 198: ...198 Contact Center Multimedia Outbound Installing the Multimedia Outbound server Standard 7 16...
Page 228: ...228 Contact Center Multimedia Outbound Installing the Multimedia Outbound server Standard 7 16...
Page 235: ...Installation and Maintenance Guide 235 October 2007 Installing the Multimedia Outbound server...
Page 288: ...Installation and Maintenance Guide 288 October 2007...
Page 294: ...294 Contact Center Multimedia Outbound Upgrading from SWCP Release 4 0 Standard 7 16...
Page 314: ...314 Contact Center Multimedia Outbound Upgrading from SWCP Release 4 0 Standard 7 16...
Page 326: ...326 Contact Center Multimedia Outbound Upgrading from SWCP Release 4 0 Standard 7 16...
Page 366: ...366 Contact Center Multimedia Outbound Upgrading from SWCP Release 4 0 Standard 7 16...
Page 372: ...372 Contact Center Multimedia Outbound Upgrading from SWCP Release 4 0 Standard 7 16...
Page 396: ...396 Contact Center Multimedia Outbound Upgrading from SWCP Release 4 0 Standard 7 16...
Page 474: ...474 Contact Center Multimedia Outbound Upgrading from SWCP Release 4 0 Standard 7 16...
Page 506: ...506 Contact Center Multimedia Outbound Upgrading from SWCP Release 4 0 Standard 7 16...
Page 513: ...Installation and Maintenance Guide 513 October 2007 Upgrading from SWCP Release 4 0...
Page 867: ...Installation and Maintenance Guide 867 p a r t 3 Configuring the CCMM Standby server...
Page 868: ...Installation and Maintenance Guide 868 October 2007...
Page 906: ...906 Contact Center Multimedia Outbound Installing the Standby server Standard 7 16...
Page 918: ...918 Contact Center Multimedia Outbound Installing the Standby server Standard 7 16...
Page 1068: ...1068 Contact Center Multimedia Outbound Changing the Active server Standard 7 16...
Page 1069: ...Installation and Maintenance Guide 1069 p a r t 4 Maintaining the Multimedia Outbound server...
Page 1070: ...Installation and Maintenance Guide 1070 October 2007...
Page 1202: ...1202 Contact Center Multimedia Outbound Using the Patch Viewer Standard 7 16...
Page 1258: ...1258 Contact Center Multimedia Outbound Alarms and events Standard 7 16...
Page 1286: ...1286 Contact Center Multimedia Outbound Managing security Standard 7 16...
Page 1332: ...1332 Contact Center Multimedia Outbound Troubleshooting Standard 7 16...
Page 1337: ...Installation and Maintenance Guide 1337 p a r t 5 Appendixes...
Page 1338: ...1338 Contact Center Multimedia Outbound Standard 7 16...
Page 1594: ...1594 Contact Center Multimedia Outbound Standard 7 16...
Page 1614: ...1614 Contact Center Multimedia Outbound Index Standard 7 16...
Page 1616: ...Reader Response Form Reader Response Form...
Page 1617: ......