Nortel Contact Center Manager, Installation And Maintenance Manual

Page: 1489 / 1618

Installation and Maintenance Guide 1489
October 2007 Change the names or IP addresses of servers
Updating the HOSTS file
If you do not have a DNS server, you must manually update the HOSTS file on
the Contact Center Multimedia server with the new IP address.
1 On the Contact Center Multimedia server, browse to the HOSTS file
provided with the Windows Server 2003 installation in the following
directory:
< x >:\Windows\system32\drivers\etc
2 Right-click the HOSTS file and open the file with a text editor (for example,
Notepad) to modify the host tables.
Result: The HOSTS file appears in the text editor. The HOSTS file consists
of a list of IP addresses followed by a server name.
3 Update the file to reflect the new IP address of the co-resident server.
If you do not see a server name for the Contact Center Manager Server
listed in the HOSTS file, a DNS server is configured in your network for
name resolution. You do not need to update the HOSTS file.
4 Click File > Save to save your changes.
Save the file without an extension so that your system recognizes the
changes.
Result: The system automatically reads the new settings.
5 Close all windows to complete the procedure.
ATTENTION
Incorrectly modifying a host table can cause extensive
network problems. Before you modify host tables, review
the information about hosts in the supporting
documentation for Microsoft Windows Server 2003.