Nortel Contact Center Manager, Installation And Maintenance Manual

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Installation and Maintenance Guide 181
October 2007 Installing the Multimedia/Outbound server
4 Restart the Data Access Layer Service.
a. Click Start > Administrative Tools > Services .
b. Right-click the NCCT Data Access Layer service, and then click
Restart .
Result: The service is restarted.
c. Close the Services window.
5 Click Start > All Programs > Nortel > Communication Control Toolkit >
NCCT 6.0 Console .
Result: The NCCT 6.0 Console appears.
6 Expand NCCT Admin .
7 Click Importing Tools .
Result: The available Importing Tools appear.
8 Double-click Import Windows Users .
9 In the Location box, select the domain or server in which you want to look
for Windows users.
You can import CCT Server users, CCT Domain users, or by selecting CCT
server in the
Location box.
To import Windows users from the CCT Server, perform the following:
a. In the Location box, select the CCT server from which you want to
import users.
b. In the Object Type box, select the group of users you want to display.
You can look for all users, a particular user name, a last name, or a first
name. You can select one of the following:
Find All Users—find all Windows user accounts on the CCT server.
User Name—find all Windows user accounts where the user name or
logon ID matches or contains the value in the Object Name box.
Last Name—find all Windows user accounts where the last name
matches or contains the value in the Object Name box.
First Name—find all Windows user accounts where the first name
matches or contains the value in the Object Name box.
c. In the Object Name box, type the text you are using in a search for
User Name, Last Name or First Name search.