Nortel Contact Center Manager, Installation And Maintenance Manual

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1130 Contact Center Multimedia/Outbound
Configuring e-mail settings and routing Standard 7.16
c. In the Name box, type a unique name for the sender group (maximum
64 characters).
d. In the E-mail Address box, type an e-mail address.
If you know the user is in the contact database, start typing an e-mail
address, and then click
Lookup . E-mail messages that match the
characters you typed, appear in the list.
e. Click Add to insert the e-mail address you looked up, or click Add
Freeform to add your typed e-mail address to the sender group.
Note: This text box supports unicode language. For example, you can enter
Chinese text.
Note: Sender groups support only * as a wildcard character when it is
placed before the @ in the e-mail address. The wildcard characters cannot
be used at the end of a sender group address.
Nortel recommends that you have a maximum of 20 sender e-mail
addresses in one sender group.