Nortel Contact Center Manager, Installation And Maintenance Manual

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1284 Contact Center Multimedia/Outbound
Managing security Standard 7.16
Determining if SMTP Authentication is enabled
You can use telnet to verify if the server's response to the SMTP commands is
enabled on an e-mail server.
1 Start telnet and connect to the IP Address or host name of the mail server.
Connect using the well known port for SMTP (Port 25). Ensure that your
telnet application is enabling a local echo.
Result: The following message appears:
220 SERVERNAME.DOMAIN.COM ESMTP Server (Microsoft
Exchange
Internet Mail Service 5.5.2650.21) ready
2 Type HELO .
3 Try to send an e-mail message to an external address using the MAIL
command:
MAIL FROM: anymailbox
250 OK - mail from <anymailbox>
4 Specify recipients using the RCPT command.
Result: If SMTP Authentication is enabled, you see the following:
RCPT TO: anyone@externaladdress.com
550 Relaying is prohibited
Otherwise, you receive the message:
RCPT TO: anyone@externaladdress.com
250 OK - Recipient <anyone@externaladdress.com>
5 If you find that SMTP Authentication is not enabled, you can continue to
send an e-mail message using the DATA command:
DATA
354 Send data. End with CRLF.CRLF
6 Conclude the e-mail message by typing <ENTER> . <ENTER>
Result: The e-mail message is sent.
250 OK
7 If the SMTP Authentication is enabled, you must re-connect to your e-mail
server.