Nortel Contact Center Manager, Installation And Maintenance Manual

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Installation and Maintenance Guide 353
October 2007 Upgrading from SWCP Release 4.0
11 Click OK .
12 Click New .
13 In the Extension box, type .eml
14 In the MIME Type box, type application/octet-stream .
15 Click New .
16 In the Extension box, type .dat
17 In the MIME Type box, type application/octet-stream .
18 Click OK.
19 Click Apply to save the changes.
Tip: If you are prompted to select any subfolders which inherit the changes,
select those in the Agent Desktop hierarchy.
20 Close the Computer Management window.
Setting Web content permissions
Web permissions control access to virtual directories on the Multimedia server
for Multimedia clients.
To set Web content permissions
1 On the Windows Start menu, select All Programs > Administrative Tools
> Internet Information Services (IIS) Manager .
2 Click the plus sign (+) to expand the server folder. The server folder has the
same name as your server.