Avaya IP Office Phone Manager, Installation Manual, Page: 46 / 411

IP Office Installation Page 45
15-601042 Issue 20b (16 July 2009) IP Office
System Overview: IP Office Phones
2.20 Core Software & BIN Files
Each IP Office control unit and expansion module contains and runs its own part of the IP Office core software. These
parts take the form of .bin files (binary files).
IP400 control units and external expansion modules are supplied with a base level of core software .bin files loaded.
Currently this base level is IP Office 2.1. Therefore one of the first steps of the installation process is to upgrade the
modules from this base level to the level of IP Office core software required.
IP500 control units are supplied with a base level of IP Office software that acts as a software loader for upgrading the
unit to the required software level. This software loader supports the LAN connection necessary for local PC to IP Office
upgrade.
The .bin files for each IP Office software level are included on the IP Office Administrator Applications CD for that
software level. They are installed from that CD as part of the IP Office Manager application. IP Office Manager can then
be used to upgrade the .bin files loaded in the modules within an IP Office system.
Updated sets of software and bin files may also be made available through the Avaya support web site. See Web Sites .
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Software Level
The IP Office core software level is expressed in the form X.Y(Z), for example 2.1(27), where X is the major software
level, Y is the minor level and Z is the build number.
The following rules apply to the core software level used by modules within an IP Office system and between linked IP
Office systems.
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All modules within an IP Office should run the same level of core software. Doing otherwise will lead to incorrect
operation of the system.
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By default the IP500 runs in a software mode called IP Office Express. To run in full IP Office mode requires the
addition of various licenses.
Upgrading
Upgrading is performed using the Upgrade Wizard tool within the IP Office Manager application (File | Advanced |
Upgrade). It displays the systems it can detect, there existing software level and the levels it has available.
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Check IP Office Technical Bulletins
Whenever upgrading check the latest IP Office Technical Bulletins for the various IP Office software releases involved
before proceeding. These may contain information relating to changes that occurred after this document was
completed. Bulletins are available from
http://support.avaya.com .
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Multi-Stage Upgrades
As indicated in the table below, the upgrade path may require several intermediate upgrades. Skipping an intermediate
level may lead to incorrect system operation and configuration corruption. Multi-stage upgrades are only necessary for
control units. External expansion modules can be upgraded directly between any two levels supported by the module.
Control Unit .bin File Unvalidated
Only Validated
IP406 V2 ip406u.bin – 2.1 > 3.0 > 3.0(999) > 3.1 > 3.1(999) > 3.2 > 5.0.
IP412 ip412.bin 1.3 > 2.1 2.1 > 3.0 > 3.1 > 3.2 > 5.0.
IP500 ip500.bin – 4.0.0 > 5.0.
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WAN3 10/100 Modules
In systems containing these modules, it is recommended that control unit and any other external expansion modules
are upgraded first before then upgrading the WAN3 10/100 module.
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Large Systems
In systems with a large number of external expansion modules, for example an IP412 with 12 external expansion
modules, it may be necessary to upgrade the control unit first and then the modules.