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Troubleshooting
359
Multi-feed jam
A document jam occurs in the Automatic Document Feeder (ADF) if scanning of multiple-sheet document is
cancelled while scanning is in progress.
2d
Ensure that the print media is not curled.
Is the problem recovered?
The task is complete.
Go to action 3a.
2e
Is the print media damp?
Go to action 3c.
Go to action 3a.
3a
Fan the print media.
Is the problem recovered?
The task is complete.
Go to action 3c.
If you are performing
manual duplex printing
or if using an envelope,
contact Dell.
3b
If the envelope is deformed, correct it or use another envelope.
Is the problem recovered?
The task is complete.
Go to action 3a.
3c
Turn over the print media.
Is the problem recovered?
The task is complete.
Go to action 4.
4
Use print media that is not damp.
Is the problem recovered?
The task is complete.
Contact Dell.
Action
Yes
No
1
Remove the paper from the PSI, and then ensure that papers are
inserted properly in the MPF.
Is the problem recovered?
The task is complete.
Go to action 2.
2
Is the print media damp?
Go to action 3a.
Go to action 3b.
3a
Use print media that is not damp.
Is the problem recovered?
The task is complete.
Go to action 3b.
3b
Fan the print media.
Is the problem recovered?
The task is complete.
Contact Dell.
Action
Yes
No
1
Clear the jam. See "Clearing Paper Jams From the ADF" on page 333.
Is the problem recovered?
The task is complete.
Contact Dell.
Action
Yes
No
Summary of Contents for C1765nf Color Laser
Page 2: ......
Page 16: ...14 Contents ...
Page 18: ...16 ...
Page 20: ...18 Notes Cautions and Warnings ...
Page 22: ...20 Dell C1765nf C1765nfw Color Multifunction Printer User s Guide ...
Page 34: ...32 ...
Page 36: ...34 Removing Packaging Material ...
Page 48: ...46 Connecting Your Printer ...
Page 54: ...52 Setting Up Your Printer ...
Page 58: ...56 Setting the IP Address ...
Page 66: ...64 Loading Paper ...
Page 90: ...88 Installing Printer Drivers on Computers Running Macintosh ...
Page 92: ...90 ...
Page 98: ...96 Operator Panel ...
Page 204: ...202 Understanding the Printer Menus ...
Page 212: ...210 Print Media Guidelines ...
Page 230: ...228 ...
Page 234: ...232 Printing ...
Page 248: ...246 Copying ...
Page 276: ...274 Scanning ...
Page 300: ...298 ...
Page 316: ...314 Specifications ...
Page 317: ...315 Maintaining Your Printer 25 Maintaining Your Printer 317 26 Clearing Jams 331 ...
Page 318: ...316 ...
Page 345: ...Clearing Jams 343 8 Close the rear cover ...
Page 346: ...344 Clearing Jams ...
Page 347: ...345 Troubleshooting 27 Troubleshooting 347 ...
Page 348: ...346 ...
Page 367: ...365 Appendix Appendix 366 Index 371 ...
Page 382: ...380 Index ...