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Troubleshooting
349
Print Quality Problems
NOTE:
In this section, some procedures that use the Tool Box can also be performed using the operator panel or
Dell Printer Configuration Web Tool. For information on how to use the operator panel and Dell Printer Configuration Web Tool,
see "Understanding the Printer Menus" on page 163 and "Dell™ Printer Configuration Web Tool" on page 97.
The output is too light
Action
Yes
No
1
The toner cartridges may be low or need to be replaced. Confirm the
amount of toner in each toner cartridge.
a
Check the toner level in the
Status
tab in the Status Monitor.
b
Replace the toner cartridges as necessary.
Is the problem recovered?
The task is complete.
Go to action 2.
2
Verify that the print media is not damp and the correct print media is
used. See "Supported Paper Types" on page 209. If not, use the print
media recommended for the printer.
Is the problem recovered?
The task is complete.
Go to action 3.
3
Verify that the
Paper Type
setting in the printer driver matches the print
media you loaded.
a
On the
Paper/Output
tab in
Printing Preferences
of the printer
driver, check the
Paper Type
setting.
b
Load dry (not damp) and corrected print media, and then click
Test Page
in
Printer properties
of the printer driver.
Is the problem recovered?
The task is complete.
Go to action 4.
4
Disable the
Toner Saving Mode
in the printer driver.
a
On the
Graphics
tab in
Printing Preferences
of the printer driver,
ensure that the
Toner Saving Mode
check box is not selected.
Is the problem recovered?
The task is complete.
Contact Dell.
Summary of Contents for C1765nf Color Laser
Page 2: ......
Page 16: ...14 Contents ...
Page 18: ...16 ...
Page 20: ...18 Notes Cautions and Warnings ...
Page 22: ...20 Dell C1765nf C1765nfw Color Multifunction Printer User s Guide ...
Page 34: ...32 ...
Page 36: ...34 Removing Packaging Material ...
Page 48: ...46 Connecting Your Printer ...
Page 54: ...52 Setting Up Your Printer ...
Page 58: ...56 Setting the IP Address ...
Page 66: ...64 Loading Paper ...
Page 90: ...88 Installing Printer Drivers on Computers Running Macintosh ...
Page 92: ...90 ...
Page 98: ...96 Operator Panel ...
Page 204: ...202 Understanding the Printer Menus ...
Page 212: ...210 Print Media Guidelines ...
Page 230: ...228 ...
Page 234: ...232 Printing ...
Page 248: ...246 Copying ...
Page 276: ...274 Scanning ...
Page 300: ...298 ...
Page 316: ...314 Specifications ...
Page 317: ...315 Maintaining Your Printer 25 Maintaining Your Printer 317 26 Clearing Jams 331 ...
Page 318: ...316 ...
Page 345: ...Clearing Jams 343 8 Close the rear cover ...
Page 346: ...344 Clearing Jams ...
Page 347: ...345 Troubleshooting 27 Troubleshooting 347 ...
Page 348: ...346 ...
Page 367: ...365 Appendix Appendix 366 Index 371 ...
Page 382: ...380 Index ...