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Appendix
Troubleshooting
Problem
Possible Causes and Remedies
Cannot turn the power on.
・
Is the battery pack inserted properly (page 1-11)?
・
Is the battery charged (page 1-10)?
Displays
Please check connection with
your charger.
and cannot charge the
battery.
・
Is there dust on the connections and contacts of the AC charger, handset or battery pack? Clean the
connections and contacts with a dry cotton swab, etc.
Cannot operate the handset
normally after turning it on.
・
Does the PIN Entry window appear?
PIN Settings
(page 13-1) is set to
ON
. Enter your PIN1 code.
・
Does the “ ” indicator or
Password Lock
appear on the display? The password lock (page 13-2) is
activated. Enter your security code (page 1-22).
・
Does
USIM not inserted. Power off the phone and insert USIM.
appear on the display? The USIM
card was not read properly. Turn the power off and make sure the USIM card is inserted properly (page 1-2).
Cannot establish a connection for
voice and video calls or use mail and
Web functions.
・
Does the ” ” indicator appear on the display? Are you out of the service area or in a location where a
signal cannot reach your handset? Move to a location where a signal can reach your handset.
・
Is your hand or another object covering the internal antenna part (page 1-5) of your handset?
・
Does the ”
” indicator or
Offline Mode
appear on the display? Cancel offl ine mode (page 2-11).
Cannot make voice and video calls.
・
Did you dial the whole phone number starting from the area code?
・
Does
Network busy.
appear on the display?
・
Is Fixed Dialing Number (page 13-8) set?
・
Is Call Barring (page 16-7) set?
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