
24-12
24
Appendix
Problem
Possible Causes and Remedies
Cannot receive voice and video
calls.
・
Is Reject Calls (page 12-12) set?
・
Is Call Forward (page 16-2) or Voice Mail (page 16-4) set to
All Calls
?
・
Is Call Barring (page 16-7) set?
Cannot send messages.
・
Is Fixed Dialing Number (page 13-8) set?
・
Is Call Barring (page 16-7) set?
Cannot receive messages.
・
Is Call Barring (page 16-7) set?
Calls are interrupted or
disconnected.
・
Does the ” ” indicator appear on the display? Are you out of the service area or in a location where a
signal cannot reach your handset? Move to a location where a signal can reach your handset.
・
Is your hand or another object covering the internal antenna part (page 1-5) of your handset?
The handset does not respond to key
presses.
・
Does the ” ” indicator or
Password Lock
appear on the display? The phone lock (page 13-2) is activated.
Enter your security code (page 1-22).
・
Was your handset closed and the ” ” indicator displayed on the display? The hold is activated (page 13-7).
Press and hold
M
while your handset is closed.
Cannot use FeliCa.
・
Is " " displayed?
Turn off IC Card Lock (page 23-4).
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