Phone App
83
1. Tap
>
to display the phone’s dialer screen.
2. Tap >
Large dial pad
or
Standard dial pad
.
Troubleshooting
Question
: Call does not connect.
Answer 1
: Was the number dialed using the area code? Try dialing the number starting with “0.”
Answer 2
: Are you in an area with poor wireless coverage? Try calling again from another area.
Dial an Extension Number
To skip voice prompts when dialing an extension number, do one of the following.
n
After dialing the main number, touch and hold
. The letter
p
is added to the number you are
dialing. Enter the extension number, and then tap
. You will be connected to the mainline
and then to the extension number.
– or –
n
After dialing the main number, touch and hold
. The letter
w
is added to the number you are
dialing. Enter the extension number, and then tap
. After connecting to the main line, tap
SEND
to dial the extension number.
Tip
: You can save phone numbers with an extension in the People app.
Call Emergency Numbers
You can place calls to 9-1-1 even if the phone’s screen is locked or your account is restricted.
Important
: You won’t be able to make an emergency call if you don’t have a network signal.
1. Unlock the screen. For more information, see
Lock and Unlock Your Screen
.
2. Tap
>
.
3. Tap
.
As long as you are in an area covered by wireless service, the emergency call is placed.
Note
: When your account is restricted or if you’ve enabled but forgotten your lock password or lock
pattern, you can still make emergency calls by tapping
EMERGENCY CALL
on the screen.
Enhanced 9-1-1 (E 9-1-1) Information
This phone features an embedded Global Positioning System (GPS) chip necessary for utilizing E 9-
1-1 emergency location services where available.
