Phone App
99
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Internet calling account
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In People, tap a contact who has an Internet calling account, and then tap
Internet call
.
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In Call History, tap an Internet call log.
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Phone number
. First, enable Internet calling for your outgoing calls. Tap
>
>
Settings
>
Call
. Tap
Use Internet calling
, and then select either
For all calls when data
network is available
,
Only for Internet calls
, or
Ask for each call
.
Wi-Fi Calling
Wi-Fi calling gives you the ability to make and receive phone calls and send and receive text
messages over a wireless network. Because Wi-Fi Calling uses a wireless connection, your calls,
texts, and data activity won't count against your limits on your Sprint plan. Wi-Fi Calling also
enhances coverage in areas where a phone signal is weak.
Warning:
9-1-1 Emergency Calling using Wi-Fi Calling
Because Sprint Wi-Fi Calling is a Voice over IP service that sends calls over the Internet, it’s
important to note that 9-1-1 works differently than a regular 9-1-1 call on the Sprint Network.
When you make a 9-1-1 call with a Sprint Wi-Fi Calling-enabled phone, your phone will first attempt
to complete your call like any other 9-1-1 call on the Sprint Network. If wireless coverage is not
available, your phone will try to complete a 9-1-1 call over Wi-Fi. Because of this, it’s important to
always make sure you have an accurate address registered to each Wi-Fi access point you use for
Sprint Wi-Fi Calling.
If you would like to order a reminder sticker for your phone that explains how the 9-1-1 process
works with Sprint Wi-Fi Calling, please contact Care by dialing
from your Sprint phone or
844-665-6327
.
Set Up and Enable Wi-Fi Calling
Before you can use Wi-Fi Calling, you need to set it up.
Set Up the Phone for Wi-Fi Calling
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You need to enable location services before you can use Wi-Fi Calling. See
Location Settings
for
details.
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Make sure the phone is connected to a wireless network. See
Turn Wi-Fi On and Connect to a
Wireless Network
for details.
1. Tap
>
>
Settings
.
2. Tap the
Wi-Fi Calling
ON/OFF switch and then tap
PROCEED
in the dialog box.
Wi-Fi Calling is added to your plan and the phone restarts.
