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HTC One M9, User Manual

The HTC One M9 is a sleek and stylish smartphone, equipped with a stunning display and powerful processing capabilities. To ensure a seamless user experience, it comes with a comprehensive "Getting Started Manual" that can be easily downloaded for free from our website, allowing you to harness the full potential of this incredible device.

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For Assistance

The following topics address areas of support for your phone, including troubleshooting, 
specifications, account information, warranty information, and customer service contact information.

Troubleshooting

Check the questions and answers below for troubleshooting solutions for common phone issues.

Check  Here  First

Question

: Phone freezes/operation is unstable.

Answer

: Restart the phone. If the screen is on and responsive, press and hold the Power/Lock 

button and then tap 

Restart

. If the screen won't turn on, press and hold the Power/Lock button 

for more than 10 seconds until the phone restarts. Keep in mind that you could lose any or all of 
the data you're working on when you restart the phone. For details, see 

Turn Your Phone On 

and Off

.

Question

: Operation is unstable after a new application was installed.

Answer

: The newly installed application may be the cause. Uninstall the application. See 

Uninstall an App

.

Question

: Cannot use phone, mail, or Internet.

Answer 1

: Check whether you are where signal is weak or out of service area.

Answer 2

: Restart the phone. For details, see 

Turn Your Phone On and Off

.

Answer 3

: Is the phone in Airplane mode? To check that Airplane mode is cancelled:

 

l 

Tap 

  > 

  > 

 

Settings

. Check if 

Airplane mode

 is on or off

Answer 4

: Is data communication disabled? To check that data communication is enabled:

 

l 

Tap 

  > 

  > 

 

Settings

. Check if 

Mobile data

 is on.

Question

: Battery level goes down quickly.

Answer

: Are you where signal is weak or have been out of service area for a long period? 

Calling where signal is weak or being out of service area uses a lot of battery. For tips on how to 
save battery power, see 

Battery Saving Tips

.

Question

: Cannot install applications.

Answer

: Applications cannot be installed with only a little free space on the phone or SD card. 

To check free space, see 

Storage Settings

. Applications not supported by your phone cannot be 

installed. To install third-party apps, see 

Allow Installation of Third-Party Programs

.

Question

: Cannot unlock screen.

Summary of Contents for One M9

Page 1: ...Available applications and services are subject to change at any time ...

Page 2: ...12 Motion Gestures 17 Activate Your Phone 19 Complete the Setup Screens 20 Transfer Content to Your New Phone 22 Transfer Content from an Android Phone 22 Transfer Content from an iPhone 23 Transfer Content From Your Old Phone Using Bluetooth 24 Transfer Content Between Your Phone and Computer 25 Ways of Transferring Contacts and Other Content into Your Phone 25 Restore Your Backup From Your Onlin...

Page 3: ...ibrate the Keyboard 43 Edit Text 44 Google Account 45 Create a Google Account 45 Sign In to Your Google Account 46 Google Play Store 46 Find and Install an App 47 Request a Refund for a Paid App 48 Update an App 48 Uninstall an App 48 Get Help with Google Play 49 Lock and Unlock Your Screen 49 Update Your Phone 50 Update Your Phone Software 50 Update Your Profile 52 Update Your PRL 52 Your Phone I...

Page 4: ...72 Create Themes 72 Mix and Match Themes 73 Find Your Themes 74 Share Themes 74 Delete a Theme 74 Motion Launch 74 Turn Motion Launch On or Off 75 Wake Up to the Lock Screen 76 Wake Up and Unlock 76 Wake to the Home Widget Panel 77 Wake to HTC BlinkFeed 77 Auto Launch the Camera with Motion Launch Snap 78 Make a Call with Quick Call 79 Motion Launch Troubleshooting 80 Phone App 81 HD Voice 81 Plac...

Page 5: ...97 Call Waiting 97 Call Forwarding 97 Internet Calls 98 Add an Internet Calling Account 98 Make an Internet Call 98 Wi Fi Calling 99 Set Up and Enable Wi Fi Calling 99 Make a Call Using Wi Fi Calling 100 Turn Off Wi Fi Calling 100 Call Settings 100 Change Ringtone Settings 100 Contacts 101 Your People List 101 Find People 103 Set Up Your Profile 103 Add Entries to the People App 104 Get in Touch w...

Page 6: ...nd Send Gmail 122 Create and Send a Gmail Message 122 Check Received Gmail Messages 123 Manage Gmail Messages 124 Add a Gmail Account 124 Get Help with Gmail 125 Email 125 Add an Email Account 125 Add an Exchange ActiveSync Account 126 Check Your Mail Inbox 126 Organize Your Inbox 127 Send an Email Message 128 Read and Reply to an Email Message 128 Save an Image in an Email Message 129 Manage Emai...

Page 7: ...ation with Google Now 141 Camera and Video 145 Take Pictures and Record Videos 145 Get Started with the Camera 145 Take a Picture 147 Capture Better Photos 148 Record a Video 149 Take a Photo While Recording a Video VideoPic 149 Take Continuous Camera Shots 150 Change the Focus in Bokeh Mode 150 Selfies and People Shots 151 Split Capture 154 Panoramic Shots 154 Other Camera Features 156 Camera Set...

Page 8: ...cout 184 Hangouts 185 Calculator 186 Calendar 186 Schedule or Edit an Event 187 View Calendar Events 188 Choose Which Calendar to Show 188 Share an Event vCalendar 189 Accept or Decline a Meeting Invitation 189 Dismiss or Snooze Reminders 190 Clock 190 Check the Time 190 Set the Date and Time Manually 190 Set an Alarm 190 Additional Clock Features 191 Check the Weather 192 Twitter 192 Install the ...

Page 9: ...oto Blog 208 Group Notes Into a Notebook 209 Publish and Share a Note 209 Online Storage and File Management 209 Google Drive 210 HTC Sync Manager 211 File Manager 213 Voice Recorder 215 HTC Dot View 216 Change the HTC Dot View Wallpaper 216 Select Which Notifications to Display 217 HTC Help 217 Connectivity 218 Connections Optimizer 218 Transfer Files Between Your Phone and a Computer 219 Wi Fi 2...

Page 10: ... HTC Connect 230 Stream Music to Speakers Powered by Qualcomm AllPlay Media Platform 232 Stream Music to Blackfire Compliant Speakers 233 Global Services 235 Set the Communications Method for Global Use 235 Activate Sprint Worldwide Service on Your Account 235 Your Phone s SIM Card for International GSM Roaming 235 Enable Global Roaming Mode 236 Make and Receive Worldwide Calls 236 Sprint Internat...

Page 11: ...nt 245 Add Email Accounts 245 Add One or More Google Accounts 246 Manage Your Online Accounts 246 Location Settings 247 Location Setting 247 Google Location Reporting 248 HTC Location Services 248 Security Settings 248 Screen Lock Settings 248 Lock Screen and Password Settings 250 Allow Installation of Third Party Programs 250 Work with Certificates 251 Accessibility Settings 251 Navigate Your Pho...

Page 12: ...tifications 263 Notification App Light Notifications 263 Notification Lock Screen Notifications 263 Call Settings 264 Call Features 264 Voicemail Settings 264 Hearing Aids 264 CDMA Call Settings 265 Internet Call Settings 266 Apps Settings 266 Uninstall Third party Apps 266 Clear Application Cache and Data 266 Storage Settings 267 Types of Storage 267 Copy Files To or From Your Phone 267 Make More...

Page 13: ...3 Keyboard and Input Methods Google Voice Typing 274 Speech Settings 274 Date Time Settings 274 Printing 275 Activate This Device 275 System Updates 275 About Your Phone 276 Copyright Information 276 For Assistance 279 Troubleshooting 279 Specifications 280 Sprint Account Information and Help 281 Sprint Account Passwords 281 Manage Your Account 281 Sprint Support Services 282 Index 283 ...

Page 14: ...ter or similar accessory that maintains a minimum separation distance of 1 0 cm between your body and the device with either the front or back of the device facing towards your body Such accessories should not contain any metallic components Body worn accessories that do not meet these specifications may not ensure compliance with applicable SAR limits and their use should be avoided Important Not...

Page 15: ...the User Guide Note that most descriptions in this guide are based on your phone s setup at the time of purchase Unless otherwise noted instructions begin from the phone s home screen which is displayed by tapping Some operation descriptions may be simplified Screenshots and Key Labels Screenshots in the user guide may appear differently on your phone Key labels in the user guide are simplified fo...

Page 16: ...nformation you need to set up your phone and wireless service the first time Phone Layout The following illustration outlines your phone s primary external features and buttons Part Description IR Sensor Lets you control your TV cable box or home entertainment system ...

Page 17: ...nstallation of a microSD card for additional storage The microSD card is sold separately See SD Card 3 5 mm Headset Jack Allows you to plug in either a stereo headset or an optional headset for convenient hands free conversations Charger Accessory Jack Allows you to connect the phone charger or the USB cable included Speaker Lets you hear the caller and automated prompts Touchscreen Displays all t...

Page 18: ...ining the phone number and other customer information Handling SIM Card Keep the following in mind when handling a SIM card n Customer is responsible for any damage caused by inserting SIM Card in another brand IC card reader etc The company is not responsible in such case n Always keep the IC chip clean n Wipe clean with a dry soft cloth n Avoid applying labels May damage SIM Card n See instructi...

Page 19: ...stored information that is lost n Always follow emergency procedures to suspend service if your SIM Card or phone SIM Card inserted is lost stolen For details contact Customer Service n Always power off phone before inserting removing SIM Card Insert SIM Card Follow these instructions to insert a SIM card Remember to power off your phone before inserting a SIM card 1 Hold the phone face down 2 Ful...

Page 20: ...e company is not responsible for damages from data that is lost or changed Reading Writing Data Never power off while reading or writing data Battery Level A low battery charge may prevent reading writing to SD Card Handling SD Card Use store SD Cards away from the reach of infants May cause choking if swallowed Insert SD Card Follow these steps to insert an optional SD card not included Make sure...

Page 21: ...ard tap Unmount SD card and then tap OK The menu option name changes from Unmount SD Card to Mount SD Card The card is now unmounted 4 Remove the microSD card See Remove SD Card Remove SD Card Follow these instructions to remove an SD card Always power the phone off before inserting or removing an SD card 1 Turn off the phone 2 Hold the phone face up 3 Fully insert the tray eject pin included in t...

Page 22: ...age 3 Under SD card tap Unmount SD card and then tap OK 4 Tap Erase SD card ERASE SD CARD Note If you ve set up a screen lock you ll be asked to enter the screen lock before you can proceed 5 Tap Erase everything All data on the SD card is erased and the card is formatted for use on your phone Charge the Battery Follow these instructions to charge your phone s battery using either the included AC ...

Page 23: ... turns green when the battery is fully charged Fully charging a battery may take up to three hours 5 After charging disconnect the phone from the charger l Unplug the AC adapter from the outlet and remove the USB cable from the phone Charge Using a PC Connection Before using a PC connection to charge your phone ensure that the computer is turned on Depending on the type of connection your phone s ...

Page 24: ...e screen is locked and you press the Power Lock button it will only turn off the screen and not the phone You will need to unlock the screen first before you press and hold the Power Lock button to turn the phone off See Lock and Unlock Your Screen for details 2 Tap Power off to turn the phone off Restart Your Phone Restarting the phone will close all running apps and will clear all temporary file...

Page 25: ...alkBack option in the Accessibility settings is turned on and the Explore by touch setting is selected the regular touch gestures are replaced by the TalkBack gestures For details see Navigate Your Phone with TalkBack Tap or Touch When you want to type using the onscreen keyboard select items onscreen such as application and settings icons or press onscreen buttons simply tap or touch them with yo...

Page 26: ...y or horizontally across the screen to go to other widget panels scroll through documents and more Drag To drag touch and hold your finger with some pressure before you start to drag While dragging do not release your finger until you have reached the target position ...

Page 27: ...strokes This finger gesture is always in a vertical direction such as when flicking the contacts or message list Touch and Flick On the Home screen you can easily move a widget or icon from one screen to another Touch and hold the widget or icon with one finger and flick the screen to the new location with another finger ...

Page 28: ...zoom out or spread the screen to zoom in when viewing a picture or a Web page Move fingers inward to zoom out and outward to zoom in Slide two fingers together to zoom out of the picture or text Two finger Swipe Swipe down from the status bar using two fingers to access Quick Settings ...

Page 29: ...reaming media from apps such as YouTube n Swipe down to disconnect from the device Note Media gesture is turned on in Settings by default which makes the three finger gesture work only when sharing content or using HTC apps Note The 3 finger gesture may not be available when TalkBack gestures are enabled For details see Navigate Your Phone with TalkBack ...

Page 30: ...e the voice command mode Motion Gestures Use motion gestures to rotate the screen mute lower the ringtone volume and more Flip to Mute When a call comes in you can turn your phone over to mute it To change the Flip to mute settings 1 Tap Settings 2 Tap Sound notification Flip to mute and select a setting ...

Page 31: ...business meeting or restaurant pick your phone up when a call comes in to lower the ringtone volume You can turn this feature on or off 1 Tap Settings 2 Tap Sound notification and then select or clear Quiet ring on pickup Set Volume to Automatically Increase While in Your Pocket or Bag You can set your phone to recognize when it s in your bag or pocket and raise the ringtone volume so that you can...

Page 32: ...e your phone if it has not already been activated Depending on your account or how and where you purchased your phone it may be ready to use or you may need to activate it on your Sprint account n If you purchased your phone at a Sprint Store it is probably activated and ready to use n If you received your phone in the mail and it is for a new Sprint account or a new line of service it is designed...

Page 33: ... you do not have access to the Internet call Sprint Customer Service at 1 888 211 4727 from another phone Tip Do not press the Power Lock button while the phone is being activated Pressing the Power Lock button cancels the activation process Note If you are having any difficulty with activation visit sprint com support Complete the Setup Screens The setup screens help you set up certain features a...

Page 34: ... Get your apps data If you have backed up your old phone s data to your Google Account you can easily restore that backup on your new phone o If you want to restore a previous device backup tap next to the backed up device name select the backup you want to restore and then tap DONE Tap next to All apps select which apps you want restored on your new phone and then tap DONE Tap NEXT o If you don t...

Page 35: ...o connect to the Internet such as location based services and auto sync of your online accounts may incur extra data fees To avoid incurring data fees disable these features under Settings Transfer Content to Your New Phone You can easily transfer content contacts messages calendar events music photos videos and more from other phones or your computer to your new phone using the HTC Transfer Tool ...

Page 36: ...phone If this happens tap Try another transfer method on your new phone to use Bluetooth for transferring contacts from your old phone 6 On your old phone choose the types of content you want to transfer and then tap START or TRANSFER 7 Wait for the transfer to finish 8 Tap DONE on both phones Transfer Content from an iPhone If you have an iPhone there are 3 easy ways to transfer your contacts mes...

Page 37: ...7 Wait for the transfer to finish and then tap DONE Note Only some contact details can be transferred such as the contact name photo postal address email address birthdate anniversary date and notes Transfer Content From Your Old Phone Using Bluetooth Use Bluetooth to transfer contacts from an iPhone a phone that has Android version 2 1 or earlier version or other types of phones 1 If you re setti...

Page 38: ... tap Accounts sync to check first what online storage accounts are available on your phone Sign in to the one you want to use and then use the Gallery app to access media in your online storage Ways of Transferring Contacts and Other Content into Your Phone There are different ways you can individually add contacts and other content to your new HTC phone n Sync with your computer Use HTC Sync Mana...

Page 39: ...HTC Account and your backup is in Google Drive tap Sign in with Google If not tap Remind me later go to the Transfer or restore content screen and select Restore from HTC Backup 3 Follow the onscreen instructions to restore your backup and to continue setting up your phone 4 Slide open the Notifications panel to check if there s any notification to finish setting up your phone Your free apps that ...

Page 40: ...S EXPLORE to personalize the home screen with the HTC Sense Home widget n Swipe left and you ll discover widget panels for adding your favorite widgets apps and more so they re just a tap away And if you need more room for your stuff you can add more widget panels For details see Customize the Home Screen n Swipe right for HTC BlinkFeed to show posts from your social networks headlines from your f...

Page 41: ... Navigation Keys Key Description Back Go to the previous screen Home Go to the Home screen Recent apps Show the thumbnails of the most recently used apps and Google Chrome tabs Customizable Navigation Key You can add a fourth navigation key 1 Tap Settings 2 Tap Personalize Change navigation buttons 3 Select the fourth navigation key Key Description Turn off screen Puts the phone to sleep mode Auto...

Page 42: ...igure its settings l Tap Sound notification to set a ringtone choose a sound profile and configure incoming call sound settings l Tap Personalize to change the wallpaper add widgets and shortcuts to the widget panel and more l Tap Accounts sync to add and sign in to your different accounts such as email social networks and more l Tap Security to help secure your phone for example with a screen loc...

Page 43: ...nd do one of the following l In the Quick Settings list touch and hold next to the item you want to move and drag it to rearrange the list l Under Hidden items touch and hold and drag it up to make it available in Quick Settings Note There is a limit to the number of tiles that can be shown in Quick Settings You may need to remove an existing item to make space for another one To remove an item dr...

Page 44: ... Internet using the Amazon app App Pass Gain access to hundreds of top paid apps using a single subscription Calculator Perform basic and advanced mathematical operations See Calculator Calendar View create and send events See Calendar Camera Take photos and capture videos See Camera and Video Car Navigate to your destination plus more See HTC Car Chrome Browse the Internet See Chrome Browser Cloc...

Page 45: ...t View HTC Mobile Guide View your phone s online user guide KeyVPN Connect to your company s intranet via VPN Kid Mode Let your kids enjoy appropriate content on your phone See Kid Mode Lookout Help protect your phone from viruses and other threats Mail Add POP3 IMAP and Exchange ActiveSync email accounts on your phone See Email Maps View maps and get detailed turn by turn navigation to your desti...

Page 46: ...ewspapers magazines and other circulations on your phone Play Store Search buy and install apps to your phone See Google Play Store POLARIS Office 5 View and edit office documents Scout View maps and get turn by turn navigation to your destination See Scout Scribble Create notes and photo blogs and then share or publish them See Scribble Settings Change your phone settings See Settings Setup Run t...

Page 47: ...ap an app on the launch bar at the bottom of the Home screen n Tap to go to the Apps screen and then tap the app you want to use n On the Apps screen tap and then enter the name of the app you re looking for Open an App or Folder from the Lock Screen n On the lock screen drag an app or folder icon up to unlock the screen and directly go to the app or folder If you ve set up a screen lock you ll be...

Page 48: ...ange the view of your recent apps Tap Settings Layout and then choose between Card view or Grid view Refresh Content In some apps you can easily refresh content that s synced or downloaded from the Web with a simple finger gesture 1 While viewing content such as weather or Mail inbox scroll to the top of the screen ...

Page 49: ...ps such as alphabetically If you want to group apps into folders or rearrange them select Custom Move Apps and Folders 1 Tap 2 Tap Custom 3 Tap Rearrange apps 4 Touch and hold an app or folder and then do one of the following l Drag the app to another position on the same page Wait until you see the occupying icon move away before releasing your finger l Drag the app to the or arrow to move it to ...

Page 50: ...lder 1 Tap 2 Tap Custom 3 Tap Rearrange apps 4 Tap the folder to open it 5 Touch and hold an app and then drag it out to the Apps screen Wait until you see the occupying icon move away before releasing your finger 6 When you re done removing apps tap Hide or Show Apps on the Apps Screen 1 Tap 2 Tap Hide Unhide apps 3 Select the apps you want to hide or clear their check boxes to unhide them 4 Tap ...

Page 51: ...ttings See Using Quick Settings for details Airplane Mode When you enable Airplane flight mode all wireless radios on your phone are turned off including the call function data services Bluetooth and Wi Fi You can still use many of your phone s features such as Gallery Camera and Music when you are on an airplane or in any other area where making or receiving calls or data is prohibited When you d...

Page 52: ...u can type words by just sliding your finger from one letter to another For details see Enter Text with the HTC Sense Keyboard Using the Trace Keyboard n Just swipe right to access the numeric and symbol keyboard Or swipe left to switch between languages n The keys have secondary numbers punctuation symbols or other characters that you can quickly insert without having to switch to the numeric and...

Page 53: ... keyboard that lets you type easily using two thumbs l Tap to close the onscreen keyboard Tip To open the keyboard settings touch and hold the comma key until you see above the key Or go to Settings Language keyboard HTC Sense Input Change the HTC Sense Keyboard Language If multiple keyboard languages are available on your phone you can choose which languages to enable in the onscreen keyboard 1 T...

Page 54: ...st n Tap the arrow next to the suggestion list to see more choices Tip If you ve accidentally chosen a wrong word from the suggestion list you can always go back and change it by tapping the word and selecting another suggestion Set a Second Language for Word Prediction You can set the word prediction to be bilingual As you type you ll get word suggestions in the languages that you ve selected Not...

Page 55: ...e sure to remember this shortcut including the uppercase and lowercase letters you ve typed 5 Tap OK While you re entering text using the Standard keyboard layout tapping an underlined word lets you store it in the dictionary or replace it with a suggested word Edit or Delete Words and Phrases in the Word Prediction Dictionary 1 Tap Settings 2 Tap Language keyboard HTC Sense Input 3 Tap Personal d...

Page 56: ...the words to enter them in most text fields that let you use the touch input keyboard 1 Tap an area where you want to enter text 2 On the onscreen keyboard touch and hold 3 When you see the microphone image speak out the words you want to type Tip To set the voice input language tap Settings Languages You can choose one or more languages Available languages depend on the voice input languages supp...

Page 57: ...ht the surrounding text you want to select 3 After you have selected the text you want to copy tap The selected text is then copied to the clipboard 4 In a text entry field for example while composing an email touch and hold at the point where you want to paste the text 5 Tap Tip To copy the address of a linked webpage touch and hold the link and then tap Copy link address Share Text 1 After you h...

Page 58: ...oogle Play you do not need to use Gmail as the default email account for your phone Create a Google Account Online 1 From a computer launch a Web browser and navigate to google com 2 On the main page click Signin Create an account 3 Follow the onscreen prompts to create your free account 4 Navigate to your the Gmail inbox Create a Google Account Using Your Phone 1 Tap Settings Accounts sync 2 Tap ...

Page 59: ... your phone Choose from a wide variety of free and paid content ranging from productivity apps and games to bestselling books and blockbuster movies and music When you find what you want you can easily download and install it on your phone To access the Google Play store app you must first connect to the Internet using your phone s Wi Fi or mobile data connection and sign in to your Google Account...

Page 60: ...yboard 4 Tap an app to read a description about the app and user reviews 5 Tap Install for free applications or the price for paid applications Note You need a Google Wallet account to purchase items on Google Play See Google Wallet to set up a Google Wallet account if you do not have one 6 The subsequent screen notifies you whether the app will require access to your personal information or acces...

Page 61: ...creen for the app opens 4 Tap REFUND and then tap YES to confirm Your app is uninstalled and the charge is cancelled Update an App Depending on your settings many apps will update automatically or you can update apps directly from the Play Store app Update an App Directly 1 Tap Play Store 2 Tap My apps 3 Tap the app you want to update and then tap UPDATE ACCEPT The app update is downloaded and ins...

Page 62: ...it back on and unlock it when you need it Turn the Screen Off When Not in Use n To quickly turn the screen off press the Power Lock button Pressing the Power Lock button again or receiving an incoming call will turn on your phone screen and show the lock screen To save battery power the phone automatically turns off the screen after a certain period of time when you leave it idle You will still be...

Page 63: ...ing update Update your phone where signal reception is good and do not change location during the update process Make sure the battery is adequately charged before beginning an update A weak signal or low battery during an update may cause the update to fail An update failure may disable the phone Other functions during update Other phone functions cannot be used during a software update Update Yo...

Page 64: ... make sure that you add your Google Account on the phone 1 Tap Play Store 2 Tap to open the slideout menu 3 Tap My apps swipe to the ALL tab and then tap the app you want to restore 4 Follow the onscreen instructions As an added precaution to preserve any data on your microSD card please unmount it from your phone prior to starting the update process n Tap Settings Storage Unmount SD card Update t...

Page 65: ... updates 2 Tap Update profile and follow onscreen instructions The phone will download and install the profile update and you will see a confirmation when complete Note If your data services or account syncing ever seems to go out unexpectedly use this feature to reconnect with the network Update Your PRL This option allows you to automatically download and update the PRL preferred roaming list 1 ...

Page 66: ...ur home screen by adding application icons shortcuts folders widgets and more Home Screen Layout Your home screen extends beyond the initial screen Swipe the screen left or right to display additional screens Item Description Status Bar The status bar displays icons to notify you of your phone s status on the right side and notifications on the left side NotificationsArea The notification area of ...

Page 67: ...en from any other screen Extended Home Screens Widget Panels In addition to the main home screen your phone features extended home screens to provide more space for adding icons widgets and more Tap Home to display the home screen and then drag across the screen to move from the home screen to another widget panel There are up to four widget panels available in addition to the home screen n If you...

Page 68: ...email New Gmail message New email Event Music is playing Power saver mode is on General notification for example sync error Wi Fi is on and wireless networks are available More notifications available tap to view Missed call Call in progress Downloading Uploading Waiting to upload USB connection Update successful New Sprint Zone message ...

Page 69: ...ervice 3G data service Airplane mode Data synchronizing connected to HTC Sync Alarm set Battery charging Battery full charge Notifications Panel When you see notification icons open the Notifications panel to check out details of the notifications that you ve received You can also quickly access settings from the Notifications panel 1 Slide down from the top of the screen to open the notifications...

Page 70: ...ations scroll through the list screen to see them all Manage App Notifications You can set the priority of app notifications or completely block notifications for apps you don t want to be notified about 1 Tap Settings Sound notification 2 Tap App notifications and then tap the app you want manage You can also touch and hold a notification and then tap 3 Tap the ON OFF switch next to Block or Prio...

Page 71: ... which apps will flash the LED when there are new notifications 1 Tap Settings Sound notification 2 Under Notification tap Flash notifications Choose whether to always flash the LED or flash it only when the screen is off 3 Tap App light notifications Choose which app notifications you want the LED to flash for Tip In other apps check their settings to find out if they have an option for flashing ...

Page 72: ...on the screen to manually refresh the stream n Swipe right on HTC BlinkFeed to open the slideout menu to choose the type or add your custom topics to display Tip You ll see the clock widget on HTC BlinkFeed if you ve set HTC BlinkFeed as the main Home screen Turn HTC BlinkFeed On or Off You can turn HTC BlinkFeed on or off 1 Tap or swipe right to go to HTC BlinkFeed 2 Slide two fingers together an...

Page 73: ...tap to add it to HTC BlinkFeed Show Content From Your Apps and Social Networks See your friends posts in social networks or show content from your HTC apps right on HTC BlinkFeed Note You need to sign in to your social networks to see their feeds on HTC BlinkFeed 1 Tap or swipe right to go to HTC BlinkFeed 2 Swipe right to open the slideout menu 3 Tap Services Apps 4 Select the apps and social net...

Page 74: ...eed URL of the blog or website you want to subscribe to 2 Tap to add it to HTC BlinkFeed 3 Enter the feed name and tap Subscribe Customize the Highlights Feed Go to the Highlights feed to see a mix of top trending articles and status updates from the feed sources you added You can also set the Highlights feed to only show items from your favorite news sources categories and apps Note You cannot ad...

Page 75: ...ontent select one or more items and then tap REMOVE n To unsubscribe to a localized edition in the slideout menu tap Remove content On the Remove content screen tap Remove editions select one or more items and then tap REMOVE Customize the Home Screen Learn how to set the wallpaper and add move or remove shortcuts widgets and folders from the home screen Your phone allows you to change the wallpap...

Page 76: ...s that you often use 1 Touch and hold the app you want to replace and then drag it out to 2 Tap to go to the Apps screen 3 Touch and hold an app and then drag it to the empty slot on the launch bar Tip You can also group apps on the launch bar into a folder Tip The apps or shortcuts you see on the lock screen are the same as the ones in the launch bar Change Your Main Home Screen Set HTC BlinkFeed...

Page 77: ...il you see the icon and then tap it 4 To remove a widget panel swipe left or right until you see the panel and then tap REMOVE 5 Tap Arrange Widget Panels Note A widget panel cannot be moved or inserted before HTC BlinkFeed 1 On HTC BlinkFeed or any widget panel slide two fingers together to customize the Home screen 2 Touch and hold a widget panel thumbnail and then drag it left or right to the p...

Page 78: ... of the border to enlarge or shrink the widget size Add Apps and Other Shortcuts on Your Home Screen Place apps you often use on your Home screen You can also add shortcuts to frequently used settings bookmarked Web pages and more 1 Touch and hold an empty space on a widget panel 2 In the pop up menu tap Add apps and widgets 3 Tap Apps or Shortcuts 4 Scroll through the apps or shortcuts or tap to ...

Page 79: ...example apps you use most frequently for work will show up when you re at your office The HTC Sense Home widget changes depending on whether you re at home work or somewhere else Set Up the HTC Sense Home Widget Setting up the HTC Sense Home widget is quick and easy Tip If you don t see the HTC Sense Home widget add it to your Home screen See Work with Widgets and App Shortcuts Note Make sure you ...

Page 80: ...you see the HTC Sense Home widget 2 On the widget tap Set locations 3 Tap the address area to search for the address you want to set 4 When you ve found the address on the map tap DONE Switch Locations Manually The HTC Sense Home widget automatically changes locations based on where you are You can also manually change the location in the HTC Sense Home widget For the HTC Sense Home widget to chan...

Page 81: ...ome Widget Add your favorite apps shortcuts or folders to the HTC Sense Home widget 1 Tap 2 Touch and hold the app shortcut or folder you want to add to the widget 3 Drag the item to where you want in the HTC Sense Home widget 4 The app shortcut or folder will be added to the HTC Sense Home widget and pinned in place Turn Smart Folders On and Off Smart folders are folders in the HTC Sense Home wid...

Page 82: ... screen lock pattern numeric PIN or other means of securing your phone You ll be asked to unlock the screen every time HTC One M9 is turned on or when it s idle for a certain period of time 1 Tap Settings Security 2 Tap Screen lock 3 Select a screen lock option and set up the screen lock 4 Tap Lock phone after then specify the idle time before the screen is locked You can also clear Make pattern v...

Page 83: ...lock No lock screen To turn the lock screen on again in Security settings tap Screen lock Lock screen Lock Screen Notifications On the lock screen you can see notifications such as missed calls text messages calendar events and more Turn Lock Screen Notifications On or Off You can choose to turn lock screen notifications on or off 1 Tap Settings Sound notification 2 Tap When device is locked Don t...

Page 84: ...ation or to read the article in HTC BlinkFeed Tip If you don t want to see restaurant recommendations on your lock screen go to HTC BlinkFeed and then tap Settings Notification on lockscreen Then clear the Meal time bundle option Themes Themes brings a quick and easy way for you to customize your phone with wallpapers sounds icons and more Log in with your HTC Account to browse from the available ...

Page 85: ...te and customize your own theme and even share it for others to download 1 Tap Themes 2 Tap Choose Home image to set the main wallpaper for your theme 3 Select an image from Gallery Photos or take a photo with Camera 4 Crop the image when prompted and then tap DONE 5 Tap NEXT 6 Swipe up or down to the pre defined style to select for your theme 7 If you don t want to customize your theme further ta...

Page 86: ...o mix and match themes you need to first download theme components from the catalog 1 Tap Themes 2 Tap My themes My current theme 3 Tap Color and select a color scheme 4 Tap any of the other categories you want to change 5 Tap an item in the category If the category is empty tap and choose one of the collections to select from 6 Tap Apply to apply the change to your current theme 7 Tap until you s...

Page 87: ... the catalog tap to share Delete a Theme You can delete a theme if you no longer want to keep it on your phone 1 Tap Themes 2 Tap My themes 3 Swipe to the MY COLLECTION tab 4 Tap Remove 5 Tap the themes you want to remove from your collection 6 Tap REMOVE If the theme you deleted is currently applied it will still be applied to your phone until another theme is applied Motion Launch Motion Launch ...

Page 88: ...to launch the camera with Motion Launch Snap n Make a call with Quick call Turn Motion Launch On or Off Motion Launch is on by default You can turn it off in Settings 1 With two fingers swipe down from the status bar to open Quick Settings 2 Tap Display gestures 3 Tap Motion Launch gestures ...

Page 89: ...screen without reaching for the Power Lock button 1 Lift the phone in portrait orientation 2 Immediately double tap the screen Make sure you re not touching the screen when the phone vibrates Wake Up and Unlock Go from sleep mode and unlock HTC One M9 to the last screen you were using without reaching for the Power Lock button ...

Page 90: ...tes Wake to the Home Widget Panel Go from sleep mode to the Home widget panel without reaching for the Power Lock button Note If you ve set up a screen lock with credentials you ll be asked to provide your credentials first before HTC One M9 unlocks 1 Lift the phone in portrait orientation 2 Immediately swipe left from the right side of the screen Make sure you re not touching the screen when the ...

Page 91: ...e screen when the phone vibrates Auto Launch the Camera with Motion Launch Snap When the screen is off you can wake up the phone directly to the Camera app n Press and hold the Volume Up or Volume Down button and then lift the phone in landscape orientation or Lift the phone in landscape orientation and then press the Volume Up or Volume Down button right away Note If you ve set up a screen lock w...

Page 92: ...t orientation 2 Immediately swipe down from the top half of the screen 3 When you see the microphone icon on the screen hold the phone close to your face and then say Call and the contact name For example say Call Alison 4 You can then do one of the following l If there are several contacts with the same name say the full name of the contact you want to call l If a contact has several phone number...

Page 93: ...lay gestures tap Motion Launch gestures and make sure that the Motion Launch gestures you want to use are selected If Motion Launch is already on but your phone is not responding to your gestures see the possible causes below n There was no motion gesture before the finger gesture Make sure to lift the phone first before doing the finger gesture n Length of swiping was too short Swipe a longer dis...

Page 94: ...coverage for more information Place and Answer Calls The following topics describe how to directly dial calls how to answer incoming calls and how to use the in call screen options Adjust In Call Volume n Adjusting Call Volume Press the volume key up or down during the call Troubleshooting Question Difficulty during call Answer 1 It may not be possible to make a call properly in a noisy location A...

Page 95: ...r screen 2 Enter the phone number or first few letters of the contact s name to see the top matching contact 3 If there are a number of matches found for example 3 MATCHES tap the number to see all the matches 4 Tap the contact you want to call l To check other phone numbers associated with the contact tap beside the contact name l If the phone number has an extension tap after connecting to the m...

Page 96: ... are dialing Enter the extension number and then tap After connecting to the main line tap SEND to dial the extension number Tip You can save phone numbers with an extension in the People app Call Emergency Numbers You can place calls to 9 1 1 even if the phone s screen is locked or your account is restricted Important You won t be able to make an emergency call if you don t have a network signal ...

Page 97: ... Message or Calendar Event While viewing a text message email or a Calendar event that has a phone number in it you can just tap the phone number to place a call n For additional information see Text and Multimedia Messaging Email and Calendar Make International Calls When placing international calls plus code dialing automatically adds the international dialing code for your location for example ...

Page 98: ...ct 1 Tap People and then tap a contact 2 Tap Set speed dial 3 Tap Not assigned under Number to select the contact s number that you want to assign to the speed dial key 4 Tap Not assigned under Location and then select a speed dial location 5 Tap SAVE Note If you assign a number to an already assigned speed dial location the new phone number will automatically replace the previous speed dial assig...

Page 99: ... automatically go to voicemail Answer or Reject an Incoming Call n If the display is on when you get a call tap ANSWER or DECLINE n If the display is locked when you get a call drag or upwards You can also press the Power Lock button twice to reject a call Tip After declining a call you can send a text message to the caller or create a task to remind you to return the call All declined calls go to...

Page 100: ...e Warning Because of higher volume levels do not place the phone near your ear during speakerphone use n Dialpad Use the onscreen dialpad to enter additional numbers for example an extension or access code l For example When you call your bank s 800 number use your dialpad to enter your account number and PIN n Tap to view more in call options l Add call Tap to initiate a conference call 3 way cal...

Page 101: ...list to open the options menu where you can select to view the contact information if number is stored in People edit the number before you call send a text message or delete the entry from the Call history list and more Call From People Call your contacts from the People application 1 Tap 2 Swipe left to display the PEOPLE tab 3 Tap the contact you want to call to open the contact details screen ...

Page 102: ...lls or outgoing calls Save a Number From Call History If the phone number of a person who called is not in People you can choose to save the number after you hang up 1 Tap 2 Swipe right to display the CALL HISTORY tab 3 Tap next to the new number and choose whether to create a new contact or save the number to an existing contact Note You cannot save phone numbers already in People or from calls i...

Page 103: ... entire Call history list 1 Tap 2 Swipe right to display the CALL HISTORY tab 3 Do either of the following l To delete a Call history entry touch and hold the entry and then tap Delete from call history l To erase the entire Call history list tap Remove call history Tap Select all and then tap DELETE Video Chat Don t just call Be heard and seen using video call enhancements that work seamlessly wi...

Page 104: ... to switch screens with the called participant 5 Tap again to turn off Face Tracking Share Your Phone Screen Show off some pics or teach your friend how to use a phone feature Screen Share allows you to show your phone screen to the person you re video chatting with You need a third party video chat app to use Screen Share 1 On the video chat screen tap to activate Screen Share 2 On your phone go ...

Page 105: ... displaying in the Notifications area of the status bar when a single new unheard voicemail message is received n By flashing the front indicator light LED if enabled Note Your phone accepts messages even when it is turned off However your phone notifies you of new messages only when it is turned on and you are in a Sprint service area Set Up Voicemail Your phone automatically transfers all unansw...

Page 106: ...ion date time and sender information for the message To skip directly to the message tap during the header Note Depending on your plan you may be charged for airtime minutes when you are accessing your voicemail from your wireless phone Visual Voicemail Visual Voicemail gives you a quick and easy way to access your voicemail Now you can find exactly the message you are looking for without having t...

Page 107: ...ess your voicemail messages 4 Once you have completed the setup process return to the voicemail page see step 1 5 Tap the Welcome to Voicemail message on the screen to play a brief explanation of the voicemail services Review Visual Voicemail Visual Voicemail lets you easily access and select which messages you want to review 1 Tap Voicemail 2 Tap a message 3 While reviewing a voicemail message yo...

Page 108: ... as frequently as you d like You can even move to the next or previous message before you re finished listening to the current one Visual Voicemail Options Your visual voicemail options appear as icons at the bottom of the voicemail review screen 1 Tap Voicemail 2 Tap an option l Record to record a voicemail l Subscribe to Premium to subscribe to the premium Voice to Text transcription service Req...

Page 109: ...y change the name or number attached to your voice messages 1 Tap Voicemail 2 Tap Settings Display Display name 3 Tap the existing identification field and enter a new identifying name or number used to identify you to recipients of your voice messages 4 Tap OK to save your information Conference Calling With conference calling also known as 3 way calling you can talk to two people at the same tim...

Page 110: ...reen informs you that another call is coming in and displays the caller s phone number if it is available and you are in digital mode To respond to an incoming call while you re on a call n Tap Flash This puts the first caller on hold and answers the second call To switch back to the first caller n Tap Flash again Note For those calls where you don t want to be interrupted you can temporarily disa...

Page 111: ...u can make and receive calls through an Internet calling account Note Before you add an Internet calling account make sure that you ve registered with an Internet calling service that supports voice calls over Session Initiation Protocol SIP Internet calls to phone numbers may incur additional fees Add an Internet Calling Account You must add an Internet calling account before you can make Interne...

Page 112: ...regular 9 1 1 call on the Sprint Network When you make a 9 1 1 call with a Sprint Wi Fi Calling enabled phone your phone will first attempt to complete your call like any other 9 1 1 call on the Sprint Network If wireless coverage is not available your phone will try to complete a 9 1 1 call over Wi Fi Because of this it s important to always make sure you have an accurate address registered to ea...

Page 113: ...then tap 3 To hang up tap Turn Off Wi Fi Calling Turn Wi Fi Calling off when you don t need it 1 Tap Settings 2 Tap the Wi Fi Calling ON OFF switch Call Settings Your phone s Call settings menu lets you configure your voicemail options and a number of accessibility options such as hearing aid amplification and teletypewriter Call Settings Options n See Call Settings for details Change Ringtone Set...

Page 114: ...cation 2 Select the Pocket mode option Contacts The Contacts application lets you store and manage contacts from a variety of sources including contacts you enter and save directly in your phone as well as contacts synchronized with your Google Account your PC compatible email programs including Exchange Server and your Facebook friends Contacts Cautions Information saved in Contacts may be lost o...

Page 115: ...ect with the contact Contact link suggestion Tap to manage contacts from your social network and Web based email accounts My profile View your profile and edit your contact information Menu Tap to manage your contacts list Search Search contacts Add new Add a new contact Tip You can also access People through the Phone app Tap and then swipe left until you reach the PEOPLE tab Tip To sort your con...

Page 116: ...ry Tip Aside from searching for a contact by name you can search using a contact s email address or company name On the PEOPLE tab tap Settings Search contacts by and then choose a search criteria Set Up Your Profile Your profile stores your personal contact information in an easy to access location 1 Tap People My profile 2 Tap Edit my contact card 3 Enter or edit your name and contact details 4 ...

Page 117: ...eople 2 Tap 3 Tap the Name field and then enter the contact name Note Tap to separately enter the contact s given middle and family and name suffix such as Jr 4 Select the Contact type This determines which account the contact will sync with 5 Enter the contact information in the fields provided 6 Tap When you tap the added contact on your contacts list you ll see the contact information and your ...

Page 118: ...ntacts 1 Tap People 2 Tap a contact s photo not the name and then choose how you want to get in touch with that contact Tip For more ways of getting in touch with your contact tap an icon below the contact photo Manage People Entries Make sure your contacts information are up to date You can edit or delete an entry in People Edit a People Entry You can add another phone number email address or ass...

Page 119: ...ple 2 On the PEOPLE tab tap Delete contacts 3 Select the entries you want to delete and then tap DELETE Import or Copy Contacts It s easy to import or copy contacts from your online accounts and save them directly to your phone Import a Contact from an Exchange ActiveSync Account 1 Tap People 2 On the PEOPLE tab tap and enter the contact s name or email address in the search box 3 Tap Search conta...

Page 120: ... People 2 On the PEOPLE tab tap the Contact link suggestion notification when available You ll see a list of suggested contacts to merge 3 Navigate to the contact you want to merge 4 Tap to merge Otherwise tap to ignore the contact link suggestion Note If you don t want to receive contact link suggestions on the PEOPLE tab tap Settings Clear the Suggest contact link option Manually Merge Entries Y...

Page 121: ...p Send contact as vCard l To send your contact information touch and hold My profile and then tap Send my profile 3 Tap Send contact via and choose how you want to send the vCard 4 Select the type of information you want to send 5 Tap SEND Send Multiple People Entries 1 Tap People 2 Tap Send contacts 3 Select the contacts whose contact information you want to share 4 Choose how you want to send th...

Page 122: ...name for the group 4 Tap Add contact to group 5 Select the contacts you want to add and then tap SAVE Send a Message or Email to a Group Easily send a message or email to all members of the group 1 Tap People 2 On the GROUPS tab tap the group you want to send a message or email to 3 Go to the GROUP ACTION tab 4 Choose if you want to send a text message or email 5 Follow the prompts to complete and...

Page 123: ...dit groups 3 You can l Rearrange the contact groups Drag at the end of the group name to its new position l Select the contact groups you want to remove 4 Tap SAVE Back Up and Restore Your Contacts Make sure you don t lose your contacts by backing them up to your phone s storage or microSD card if you inserted one Back Up Contacts 1 Tap People 2 Tap Manage contacts 3 Tap Import Export contacts Exp...

Page 124: ...s If you don t want to show a contact s name and photo on the lock screen when you have an incoming call add the contact to your private contacts list Add a Contact to the Private Contacts List 1 Tap People 2 Touch and hold the contact and then tap Add to private contacts 3 To view your private contacts list on the People tab tap Manage contacts Private contacts Organize Your Private Contacts 1 Ta...

Page 125: ...lideshows contact cards vCard or appointments vCalendar See your service plan for applicable charges for messaging Send a Text Message SMS Quickly compose and send text messages on your phone 1 Tap Messages 2 Tap 3 Enter a contact name or mobile number in the To field 4 Tap the Add text box and then start composing your message Note A counter appears above the Send icon to tell you how many charac...

Page 126: ...olution so you can reduce the file size of your attachments For details see Camera Settings 7 Select or browse for the attachment to attach 8 After adding an attachment tap to see options for replacing viewing or removing your attachment 9 Tap to send or tap to save the message as a draft Note Depending on the resolution of your photo or video attachments they may be displayed as cropped thumbnail...

Page 127: ...S tap and select the Send as individual option Clear this option to send your message as a group MMS l Group SMS Your message will be sent to the recipients as a text message and each message sent will be charged to your allocated text message plan Replies of your recipients are sorted separately l Group MMS Similar to a group chat sending a group MMS lets your recipients join the conversation you...

Page 128: ...en the Notifications panel and then tap the new message l Tap Messages and then tap the message 2 While reading the message you can l Reply with a text message Tap the Add text box enter your reply message and then tap l Reply with a multimedia message Tap the Add text box enter your reply message tap to choose an attachment for your message and then tap l Call or save a phone number contained in ...

Page 129: ...p the message and then tap Forward Receive Text Messages From Contacts Using an iPhone If you have just migrated your contacts from an iPhone to your new HTC phone your contacts may still be texting you through iMessage and not through SMS or MMS To receive text messages from your contacts who are using an iPhone you must unregister the phone number you used on your old iPhone from your Apple supp...

Page 130: ... a contact or phone number to display the exchange of messages with that contact 3 Tap Move to secure box 4 Select the messages and then tap MOVE Note To move all the messages from a contact on the All messages screen touch and hold the contact and tap Move to secure box n To read messages in the Secure box on the All messages screen tap Secure If it is your first time to use the Secure box set a ...

Page 131: ...te To completely discard future messages from blocked contacts clear the Save block message option in the Messages settings Delete Messages and Conversations Tidy up your messages list by deleting old messages and conversations 1 Tap Messages 2 On the All messages screen do any of the following l Delete a message Open the conversation thread with a contact tap the message and then tap Delete messa...

Page 132: ...kup file with a password 5 Select the email app to use The email app compose screen opens with the backup file attached 6 Enter your email address 7 Compose your email message and tap Note To restore your text messages on your phone open the email message with the backup file attachment from the Mail application Tap the attachment to open the Restore SMS screen and then tap the backup file to rest...

Page 133: ...lect to display the message preview without leaving the current app you re in l Notifications Sent messages o Sent notification Select this option if you want to receive a notification in the status bar when a message is sent successfully o Failure notification Select this option if you want to receive a notification in the status bar when a message is not sent successfully o Play notification sou...

Page 134: ...ultimedia message attachments This is disabled for phones with no storage card o Connection settings View various connection settings such as the connection name and server address l Multimedia Messages MMS Settings Group Messages o Group Messages Select to turn group MMS on or off When you enable this you will need to enter your phone number for group MMS l General Recipient list settings o Show ...

Page 135: ...il Use Google s Gmail service and your Google Account to send receive and manage your Gmail messages Before using Gmail you must register a Google Gmail Account on your phone See Google Account for details Gmail Cautions Gmail is handled as email from a PC Restricting email from PCs on your phone prevents your phone from receiving Gmail Create and Send a Gmail Message Create and send an email mess...

Page 136: ...ed to your Inbox 1 Tap Gmail 2 Do any of the following from your Inbox l Tap an email message not the sender image or letter tile to read forward or reply to the message l Tap to change the inbox category for example Social switch to your other Gmail account or to display drafts sent messages or other email labels and categories l Tap the sender image or letter tile to select one or more messages ...

Page 137: ... reply to the sender tap Or tap and choose whether to Reply all or Forward 4 Do one of the following l If you are replying to the sender or you selected Reply all enter your reply message l If you selected Forward specify the message recipients Note Tap RESPOND INLINE if you want to interleave your new message with the received email However this removes any attachments or formatting in the origin...

Page 138: ...ail accounts such as from a Web based email service or email provider Tip You can also set up an email account from the Accounts sync settings With two fingers swipe down from the status bar and then tap Accounts sync 1 Tap Mail 2 Select an email account type from the list of email providers Otherwise if you ve already added an email account during the setup process tap Add account Important If th...

Page 139: ...MANUAL SETUP and enter the required information l Email address Enter your email address l Server address Enter your system s Exchange server remote email address Obtain this information from your company network administrator l Domain Enter your network domain l Username Enter your username l Password Enter your network access password case sensitive l Encrypted SSLconnection Tap to place a check...

Page 140: ...nbox pull down the screen l To change an email account s settings select the account and then tap Settings Organize Your Inbox Organize your email messages into tabs and quickly find the messages you want 1 Tap Mail 2 Switch to the email account that you want to use 3 In the inbox tap Edit tabs 4 Select the tabs you want to add to the inbox 5 To arrange the tabs drag and then move the tab to its n...

Page 141: ... important message Tap Set priority 7 Tap to send Or to send it later tap Save Note If there s no Wi Fi or data connection available or Airplane mode is on when you send your email the email is saved to the Outbox folder Once there s Wi Fi or data connection available the saved email will be sent automatically next time your phone syncs Resume a Draft Email Message 1 Tap Mail 2 In an email account...

Page 142: ...n 3 Compose your reply message and tap Save an Image in an Email Message While viewing an email message touch and hold an embedded image and then tap Save image You ll find the saved image in the Downloads folder You can also copy the image to the clipboard or set it as your wallpaper Note If the image does not show tap Display images Manage Email Messages The Mail app provides easy ways to sort m...

Page 143: ... or filter email messages that have attachments or tagged as high priority 4 In the search box enter the words you want to search for 5 Tap a result to open the email message Search Emails From a Contact Search emails from a contact when you remember the sender but can t find that particular message 1 Tap Mail 2 Switch to the email account you want to use 3 Touch and hold an email message from a c...

Page 144: ...o reply message right from your phone 1 Tap Mail 2 Switch to your Exchange ActiveSync email account 3 Tap Out of the office 4 Tap your current office status and then select Out of the office 5 Set the dates and times for the period when you will be out of the office 6 Enter the auto reply message 7 If you want a different auto reply message for recipients outside your organization select the Send ...

Page 145: ...y time open the Mail app and refresh your inbox If you want to receive email messages as they arrive select another peak and off peak sync schedule in the email account s Sync Send Receive settings Delete an Email Account Delete an email account from your phone if you want to discontinue using that account 1 Tap Mail 2 Switch to the email account that you want to delete 3 Tap Settings Delete accou...

Page 146: ...eive the most number of email messages o Off peak sync Set the synchronization schedule during your set off peak time o Download past mail or Download options POP email Set how many days or number of emails to download past email messages o Refresh on open Select to automatically download email messages when you open an email folder o Folder to sync Select the folder to synchronize whenever you la...

Page 147: ...d navigating the Web with your phone Important Certain data services requests may require additional time to process While your phone is loading the requested service the touchscreen may appear unresponsive when in fact they are functioning properly Allow the phone some time to process your data usage request Sprint Spark LTE The Sprint Spark enhanced LTE network provides your phone with wireless ...

Page 148: ... is submitted to identify you to the network Your user name is automatically programmed into your phone You don t have to enter it Find Your User Name You can find your user name through your phone s device menu 1 With two fingers swipe down from the status bar and then tap 2 Tap About Phone identity You ll find your user name in the Current username field Update Your User Name If you choose to ch...

Page 149: ...r and data usage you can set a time period when the data connection will automatically turn off during low peak times This takes effect after the screen has been off for 15 minutes and there s no network activity no downloads streaming or data usage 1 With two fingers swipe down from the status bar and then tap 2 Tap Power Sleep mode 3 To manually change the settings clear Learn sleep time automat...

Page 150: ...er LIMIT line to set your monthly data limit 4 Select Alert me about data usage and then drag the lower ALERT line to set an alert before you reach your monthly data limit 5 Tap Reset data usage and then set the day of the month when your usage cycle resets This date is usually the start of your monthly billing cycle 6 Drag the vertical line markers to see how much data you ve used during a partic...

Page 151: ...ge to save copy or set it as your wallpaper l While browsing a webpage tap and select the Request desktop site to display the full desktop version of the webpage 4 To return to the previous webpage you ve viewed tap To go forward tap Find Text In a Web Page 1 Tap Chrome 2 Navigate to a webpage and tap Find in page 3 Enter the search item As you enter characters matching characters will be highligh...

Page 152: ...k you want to open and then tap it Note You can also add a bookmark directly to the Home screen While viewing a webpage tap Add to homescreen Browsing History Your phone keeps a record of webpages you ve visited Note If you don t want your phone to keep your browsing history browse using an incognito tab See Private Browsing for details Check your Browsing History 1 Tap Chrome 2 Tap History 3 Navi...

Page 153: ...nel and then tap the Chrome notification Set Browser Options Customize the Web browser to suit your browsing style Set display privacy and security options when using the browser 1 Tap Chrome 2 Tap Settings 3 Change the settings Chrome Support Find on phone help with Chrome 1 Tap Chrome 2 Tap Help Feedback A Web page will open displaying Google help for Chrome Tip For more information from your co...

Page 154: ...l languages 1 Tap Google Or swipe up from the navigation buttons 2 Tap and then say what you want to search for After speaking matching items from Google Web search are shown 3 If what you re searching for is in the list tap the item to open it in its compatible app Otherwise tap to search again Set Search Options You can select or customize your search preferences 1 Tap Google Settings 2 Tap Sear...

Page 155: ...appear on the Google search screen 4 To see all available information cards swipe up the screen and tap More Depending on the information that you ve allowed to share more information cards will appear on the Google search screen as you use your phone to search the Web create appointments and more Change Card Settings You can easily customize the settings of Google Now cards to suit your informati...

Page 156: ...in the Google Search screen and sounds a notification to alert you 1 Tap Google Or swipe up from the navigation buttons 2 Tap Reminders 3 Enter the reminder title such as the task you want to be reminded of 4 Select Time to set a time based reminder or Place to set a location based reminder 5 Set the reminder time or location details 6 Tap When the reminder time is due or when you ve arrived at th...

Page 157: ...Google Or swipe up from the navigation buttons 2 Pull down the screen with your finger and then release to refresh Turn Off Google Now 1 Tap Google Settings 2 Tap Search Now Now cards 3 Tap the Show cards switch to turn off Google Now ...

Page 158: ...s File format for videos is MPEG4 Camera Cautions If Lens Becomes Dirty Fingerprints smudges on lens prevent capturing of clear still images videos Wipe lens with a soft cloth beforehand Avoid Exposure to Direct Sunlight Be careful not to expose lens to direct sunlight for long periods May discolor color filter and affect color of images Get Started with the Camera Capture photos quickly with your...

Page 159: ... l White balance setting Choose a white balance setting that matches your current lighting environment l Settings Choose from more basic and advanced camera settings Choose a Capture Mode Switch to a capture mode to use for taking photos or videos n On the Viewfinder screen tap and then tap a capture mode n Swipe across the Viewfinder screen to switch between capture modes l In landscape view swip...

Page 160: ...s 1 On the Viewfinder screen tap to show the camera options 2 Tap General settings Volume button options 3 Choose how you want to use the Volume buttons when you re in the Camera app Tip When in Zoe camera mode you can press and hold either Volume button to take burst shots with a 3 second clip or record a longer video Close the Camera App To give you a full view of the Viewfinder screen your phon...

Page 161: ...a photo in the Camera settings Generally it is better to sharpen a blurry image rather than to reduce the sharpness in an image Take Well lit Photos n Your phone automatically adjusts the focus and exposure If the image appears underexposed or appears dark on the Viewfinder screen tap a part of the image that is in shadow Conversely tap a well lit object in the image if the image seems to be overe...

Page 162: ...t you can later share or create into movies 1 Open Camera from the lock screen or Home screen 2 Switch to Camera mode 3 When you re ready to start recording tap 4 Change focus to a different subject or area by just tapping it on the Viewfinder screen 5 Tap the flash icon to turn the flash on or off 6 Tap to pause the recording and then tap to resume 7 Tap to stop recording Set the Video Resolution...

Page 163: ...ect the photo that you like the most and then tap BEST SHOT l Tap DELETE select the unwanted shots and then tap Delete to save only the remaining shots l To save the whole batch of shots tap Tip To get creative with your photos open and edit them in the Gallery app Additional editing features are available for a batch of continuous shots such as Sequence Shot Always Smile and Object Removal Change...

Page 164: ... your selfies and people shots 1 Open Camera from the lock screen or Home screen 2 Tap Camera or Selfie 3 On the Viewfinder screen tap to show the camera options 4 Tap 5 Tap to select the Portrait scene Live Makeup for Selfies Touch up your skin with Live Makeup before taking your selfie n See Apply Skin Touch ups with Live Makeup Angle of Selfies You can set the angle of your shots to look exactl...

Page 165: ...fault To hide it tap and then clear the Live Makeup option Using Auto Selfie Keep still to take an auto selfie or just smile You just need to turn this feature on in the camera settings 1 Open Camera from the lock screen or Home screen 2 Tap Selfie 3 On the Viewfinder screen tap to show the camera options 4 Tap Camera options 5 Select the Auto Selfie option and then tap 6 Pose and frame yourself o...

Page 166: ...the camera settings Take Photos with the Self timer When you use the self timer the Camera app counts down before taking the shot You can set the countdown time 1 Open Camera from the lock screen or Home screen 2 Tap Selfie 3 On the Viewfinder screen tap to show the camera options 4 Tap if you see this icon and then tap the countdown time that you want 5 To start the timer tap The camera takes the...

Page 167: ...o adjust the size of the windows 4 Tap to toggle between the following options l Asynchronous shot Separately capture photos or videos with the main and front cameras l Synchronous shot Use the main and front cameras to capture both photos or both videos at the same time 5 When taking an asynchronous shot tap to take a photo or to record a video with the main camera When done tap the button again ...

Page 168: ...ouldn t be either Note Some camera features are not available when you re in this mode such as zooming Stand in the same spot even as you turn around to take more shots For best results remember to avoid capturing scenes with moving objects and keep a distance of at least five meters 16 feet from the scene 1 Open Camera from the lock screen or Home screen 2 Tap Panorama 3 On the Viewfinder screen ...

Page 169: ...lights and shadows even in high contrast lighting Note HDR works best when your subject is steady The camera takes multiple shots at different exposure levels and combines them into one enhanced photo 1 Open Camera from the lock screen or Home screen 2 Switch to Camera mode 3 On the Viewfinder screen tap to show the camera options 4 Tap and then tap 5 To take an HDR photo tap Record Slow Motion Vi...

Page 170: ...tings like white balance exposure ISO and more 1 Open Camera from the lock screen or Home screen 2 Switch to Camera mode 3 On the Viewfinder screen tap to show the camera options 4 Tap and then tap 5 Tap a setting and then drag its slider to make adjustments 6 To change a setting back to auto tap 7 When done tap To display the settings again tap 8 When you re ready to take a photo tap Tip You can ...

Page 171: ... save changes to the existing mode View Pictures and Videos Using Gallery Using the Gallery application you can view pictures and watch videos that you ve taken with your phone s camera downloaded or copied onto your storage card or phone memory You can also take a look at your pictures and your friends pictures that are on your social networks Facebook and Flickr only When viewing your photos and...

Page 172: ... your photos and videos grouped together in albums 1 Tap Gallery 2 Tap Albums to switch to Albums view 3 Tap a tile to open an album 4 Tap a photo or video to see it in full screen View Your Favorite Photos Easily see all your favorite photos in one place You can add photos to the My favorites album n To add a photo to the My favorites album find and view the photo in full screen tap the photo and...

Page 173: ...e how many photos were taken in each location 3 Tap to display Map view 4 Zoom out or pan across the map until a numerical location indicator appears The number in the location indicator shows how many photos were taken in that area 5 Tap the location indicator to see the photos taken in that area Tip Want to know where you took a particular photo While viewing the photo in full screen tap anywher...

Page 174: ...tion 1 Tap Rename this place You ll only see Rename this place if the name is stored on your phone 2 Enter a new name 3 Tap SAVE Add Photos or Videos to an Album You can add photos or videos to an existing album or a new one 1 Tap Gallery 2 Tap and then choose how you want to view your photos and videos 3 Open a group of photos and videos such as an event in Timeline view or an album 4 Tap Add to ...

Page 175: ...es or keywords 1 Tap Gallery 2 Tap and then choose how you want to view your photos and videos 3 Tap a tile to open a group of photos and videos 4 Tap Add tag 5 Select items that you ll tag with the same keywords then tap NEXT 6 Type in a keyword and then tap Or to use an existing tag just tap it below the text field 7 Add more keywords when needed 8 If you need to remove a tag you ve added just t...

Page 176: ... Remove tag Select the items then tap Remove 5 To completely delete a tag tap in the tile then tap Remove tag Note Deleting a tag will not delete any of your photos and videos Search for Photos and Videos You can search the Gallery using tags and photo locations 1 Tap Gallery 2 Tap 3 In the search field type a tag or a location associated with the photo or video you re looking for You can also sea...

Page 177: ...os with these instructions 1 Tap Gallery 2 Tap and then choose how you want to view your photos and videos 3 Tap a tile to open the thumbnail view 4 When you see the Pan 360 photo you want tap it to view in full screen You can identify Pan 360 photos by the icon on the thumbnail 5 Tap to explore the Pan 360 photo 6 Try any of the following l Tilt your phone or drag your finger on the screen to pan...

Page 178: ... by moving the left and right sliders 6 Drag the slider up or down to choose how fast you want the sequence to play 7 Tap to watch the result 8 Tap SAVE The edited video is saved as a new file The original video remains unedited Trim Videos While watching a video you ve captured you can trim it to remove unwanted scenes and more 1 Tap Gallery 2 Open the video you want to play in full screen 3 Tap ...

Page 179: ...ap and then choose how you want to view your photos and videos Note If you are in Timeline view you need to go to the Events or Year tab 3 Tap a tile to open a group of photos and videos You ll then see a preview of the Zoe play automatically If you want to edit the Zoe in the Zoe app tap the Zoe tile in portrait view To learn more about the Zoe app go to zoe com help One Gallery See all your phot...

Page 180: ...itor Basic Photo Editing Here are some basic editing techniques that you can apply to your photos Choose a Photo to Edit You can select photos to edit from Photo Editor or Gallery 1 Tap Photo Editor 2 Tap Gallery to open an existing photo on your phone and then browse for the item to edit Or tap Camera if you want to take a new photo to edit A slideout menu appears where you can choose editing opt...

Page 181: ...e photo You can tap to switch to full screen view 7 To undo or redo an action open the toolbar and then tap or Or you can use the eraser from the toolbar to remove specific parts of your drawing 8 Tap when done 9 Tap and then tap to toggle between the before and after photos 10 Tap to save changes The edited photo is saved as a new photo The original photo remains unedited Apply Photo Filters 1 Ta...

Page 182: ... the Essentials screen 9 Tap to save changes The edited photo is saved as a new photo The original photo remains unedited Retouch Photos of People 1 Tap Photo Editor and choose the photo you want to edit 2 In the slideout menu that opens tap Touch Up 3 Choose a facial touch up to apply and then customize its settings 4 Tap 5 Tap and then tap to toggle between the before and after photos 6 Tap to s...

Page 183: ... it sideways with your finger to select the expression you want 4 Tap when done 5 Tap and then tap to toggle between the before and after photos 6 Tap to save changes The edited photo is saved as a new photo The original photo remains unedited GIF Creator Create an animated gif that you can quickly upload and share Note This feature is available for burst shots captured with continuous shooting mo...

Page 184: ...then tap to toggle between the before and after photos 6 Tap to save changes The edited photo is saved as a new photo The original photo remains unedited Object Removal Did a pedestrian or passing car ruin your otherwise perfect shot of a famous landmark Retouch the photo to remove unwanted people or objects Note This feature is available for burst shots captured with continuous shooting mode You ...

Page 185: ...the following l Select a shape color by dragging the color slider l Drag the shape to move it l Drag your fingers apart or together on the shape to adjust its size l Touch and hold the shape with two fingers and then drag your fingers in a circular motion to rotate it 4 Tap to open the toolbar 5 Tap choose a different blending option for the selected layer and then tap 6 Tap and then drag the slid...

Page 186: ...u add a shape to your image and fill it with another photo 1 Tap Photo Editor and choose the photo you want to edit 2 In the slideout menu that opens tap Effects PHOTOSHAPES 3 Choose a second image to be the fill for your selected shape 4 Choose a shape to add to your photo 5 Tap to switch to the shape layer You should see the shape layer icon 6 Do any of the following l Drag the shape mask to mov...

Page 187: ...image to adjust the image size inside the mask 7 Tap to open the toolbar 8 Tap choose a different blending option for the selected layer and then tap 9 Tap and then tap a setting to adjust its values 10 If you want to adjust your photo to blend with the image fill tap to switch from the image fill layer to the photo layer 11 Tap a setting and drag the slider to adjust its values and then tap 12 Ta...

Page 188: ...the shape to move it l Drag your fingers apart or together on the shape to adjust its size l Touch and hold the shape with two fingers and then drag your fingers in a circular motion to rotate it l Tap to return to the image layer and then drag your fingers apart or together on the image to adjust its size 6 Tap to open the toolbar 7 Tap adjust the settings for your photo layer and then tap 8 Tap ...

Page 189: ...er on the layer to adjust its size 5 Tap to open the toolbar 6 Tap choose a different blending option for the selected layer and then tap 7 Tap tap a setting and then drag the slider to adjust its values 8 If you want to adjust your background layer to blend with the top layer tap to switch to the background layer 9 Tap a setting and drag the slider to adjust its values and then tap 10 Tap to save...

Page 190: ...r motion to rotate the animation 8 When you are satisfied with the result tap and choose to save as a photo or video Face Fusion Wonder what you would like if you shared the same features as another person Face Fusion uses a person s photo and a target face to merge the two photos into one To use Face Fusion be sure that n The faces in each photo have to be 100 x 100 pixels or larger in size n Fac...

Page 191: ... you want to merge with 4 Drag the slider to apply Face Fusion to the image 5 To choose another target face just tap the thumbnail of the target person and browse to a new photo 6 When you are satisfied with the result tap and choose to save as a photo or video ...

Page 192: ...m the results list 4 Tap INSTALL or UPDATE and then tap ACCEPT The app will be downloaded and installed on your phone 5 When the download has completed tap Open l To open the app from the home screen tap NASCAR Mobile 2014 Use the NASCAR Mobile App 1 Tap NASCAR Mobile 2014 The NASCAR Mobile app opens 2 Follow the prompts to customize your app and begin following your favorite racers Navigation You...

Page 193: ...your phone from HTC Car Kit HTC Car will automatically exit You can also manually close HTC Car by tapping from the main screen Use Voice Commands in HTC Car Use your voice to control HTC Car 1 In HTC Car tap the screen with three fingers to activate voice command mode 2 Do one of the following l Call someone Say Call person s name in phonebook l Play music Say Play song title album artist name or...

Page 194: ... Tap Dialer to open the dialpad n Tap People and then browse a category or search by entering a name n Tap Speak and say Call and the person s name For example say Call Jennifer Singer Handle Incoming Calls in HTC Car n If you hear a voice prompt say yes or no to answer or decline a call n Tap Answer or Decline Customize HTC Car n To change the default behavior of HTC Car tap Settings n To add mor...

Page 195: ...zoom in while holding the phone with one hand double tap with your thumb and hold the second tap and then drag your thumb down n Double tap the map with two fingers or slide two fingers together over an area to zoom out To zoom out while holding the phone with one hand double tap with your thumb and hold the second tap and then drag your thumb up n Touch and hold an area with two fingers and then ...

Page 196: ...le and more 7 To check the next or previous location on the search swipe the info sheet left or right To clear the map and search another location swipe down the info sheet if it s expanded and then tap Get Directions Get detailed directions to your destination Google Maps provides travel directions by car public transit bike or foot 1 Tap Maps 2 Tap 3 Choose how you want to get to your destinatio...

Page 197: ... re finished viewing or following the directions tap to reset the map Your destination is automatically saved in the Google Maps history Get Help with Google Maps Get help and more information about Maps n In Google Maps tap Help The Web browser opens and takes you to the Google Maps help site Scout Scout by Telenav is a daily personal navigator that helps you get where you re going It lets you se...

Page 198: ...n l If prompted accept the terms of use before continuing 2 Follow screen instructions to continue Hangouts Hangouts is Google s instant messaging service Use to communicate with other Hangout users and also use video calling Log in to your Google Account beforehand see Google Account Using Hangouts 1 Tap Hangouts The Hangouts app will open 2 Type a name email number or circle or select a contact ...

Page 199: ... Tap Calculator 2 Enter numbers or formulas using the onscreen keys 3 Do any of the following l Turn your phone sideways to switch to a scientific calculator and then enter numbers or formulas using the onscreen keys The scientific calculator lets you perform more complex calculations with square root logarithmic and trigonometric functions l Tap DEL to remove one digit at a time Touch and hold DE...

Page 200: ...Calendars on the Web select one in which to add your event o You can create multiple Google Calendars only in Google Calendar on the Web After creating them in Google Calendar on the Web you ll be able to see them in the Calendar application on your phone For more information about creating and managing multiple Google Calendars visit the Google website calendar google com l If you have synchroniz...

Page 201: ... return to the event screen and then save your event View Calendar Events You can display the Calendar in daily weekly monthly or agenda view To change the Calendar view tap and then tap Year Month Week Day or Agenda 1 Tap Calendar The Calendar app opens 2 Tap a date and then tap an event The event details appear l In event details tap to edit the event l In event details tap Delete event and foll...

Page 202: ...y agenda or week view touch and hold an event and then tap Share via 3 Choose how you want to send the event Tip You can also forward accepted meeting invitations from your Exchange ActiveSync calendar While viewing an event tap Forward Compose your email message and then send it Accept or Decline a Meeting Invitation Switch to the Invites view to see meeting invitations which you have not yet acc...

Page 203: ...want to dismiss or snooze the calendar reminders tap from the Notifications panel to keep them pending in the notifications area of the status bar Clock Your phone has a clock app that lets you set alarms view time in time zones around the world use a stopwatch set a timer and use your phone as a desk clock Check the Time You can check the phone any time on your phone The current time displays in ...

Page 204: ...drag up to dismiss it Additional Clock Features Your phone s clock app provides additional useful features including world clock stopwatch and timer functions World Clock The world clock lets you keep track of the current time in multiple cities around the globe 1 Tap the clock on your Home screen panel if available Or tap Clock 2 Swipe to the WORLD CLOCK tab 3 Tap and select a city 4 Repeat to ad...

Page 205: ...e you are 2 Tap a city to view weather information 3 Swipe to the HOURLY and FORECAST tabs to view the forecasts in your selected location 4 To check the weather in other cities tap and then select the city you want 5 To add more cities tap and then enter the location Your settings in the Weather app also control the weather information that is shown in the Clock and Calendar apps Twitter Tweet po...

Page 206: ...is sent and appears on your Twitter feed Facebook Post updates read what your friends are up to upload pictures and check ins and more with on the go Facebook access Install the Facebook App on Your Phone Before you use Facebook on your phone you must download and install the app from the Google Play Store app 1 Tap Play Store 2 Tap and search for facebook 3 Tap Facebook from the results list 4 Ta...

Page 207: ...s to watch the video in full screen l Tap the video screen to pause resume playback or drag the slider to jump to a different part of the video l Scroll down the video information panel to see the description related videos or comments from other viewers l Browse other videos by minimizing the video screen Tap or drag the video screen down to minimize To close the video thumbnail swipe it left or ...

Page 208: ...Account 1 Tap YouTube 2 Browse or search for a video 3 Tap next to the video title and then tap Add to New playlist 4 Enter the playlist name and then tap OK Tip If you don t want to share the video playlist select Private before you tap OK 5 To add another video to your playlist browse or search for the video and then tap next to the video title 6 Tap Add to and then tap the playlist name To acce...

Page 209: ... on or off Shuffle is off when button is gray l Tap to cycle through the repeat modes repeat all songs repeat current song and don t repeat l Tap to play your music on a DLNA compliant TV or audio system HTC Media Link HD or stereo Bluetooth device l Tap to minimize the Now playing screen to continue browsing your music collection l Press the Volume Up or Volume Down button to adjust the playback ...

Page 210: ...next to the song title you want to move and then drag it to its new position l Delete songs Select the songs you want to remove from the playlist l Change playlist name Enter a new name for the playlist in the title text box 6 Tap SAVE To edit a playlist you ve created swipe to the PLAYLISTS tab on the Music app s main screen Tap a playlist and then tap Edit playlist Play the Songs in a Playlist 1...

Page 211: ...on data usage you might want to connect to a Wi Fi network when updating your album covers and artist photos In Music settings select Wi Fi only 1 Tap Music 2 Swipe to the ARTISTS or ALBUMS tab 3 Tap Update artist photos or Update album art If you want your phone to automatically check and update your music collection tap on the Music app s main screen and then tap Settings Select Album art and Ar...

Page 212: ...om the status bar and then tap Sound notification Ringtone Search for Lyrics Music Videos and More Take your music entertainment to a whole new level with lyrics music videos artists information and visualizations View Song Lyrics Sing along with your favorite music tracks Your phone gives your music an extra kick with song lyrics and cool music visualizations Note To save on data usage you might ...

Page 213: ...ave loaded from your own music library The music you choose is automatically stored in your Google Play Music library and instantly ready to play via streaming or download For more information about Google Play Music visit play google com about music Note For information about loading music onto your phone see Transfer Files Between Your Phone and a Computer Play Music with Google Play Use the Goo...

Page 214: ...egins playing 5 Tap Add to playlist 6 Select whether you want to add the song to a new playlist or to an existing playlist 7 Follow screen instructions to proceed Sprint Music Plus With Sprint Music Plus and the Music Store Ringtones Store and Ringbacks you can purchase download and play music ringtones and ringback tones for your phone Install the Sprint Music Plus App on Your Phone Before you us...

Page 215: ... tools to skip ahead or rewind Tap at any time to see additional options l For more information tap Settings About or Help Purchase and Download Music from the Sprint Music Plus Store From the Sprint Music Plus Store you can shop for songs to purchase and download to your phone 1 Tap Sprint Music Plus Music Store The app will open and display the Music Store 2 Enter a song or artist in the search ...

Page 216: ...a most personal way 1 Plug your headphones into the headphone jack 2 Tap Settings 3 Tap the HTC BoomSound with Dolby Audio ON OFF switch 4 Tap HTC BoomSound with Dolby Audio select an option from the Choose your headphones screen and tap APPLY Your phone remembers the headphone profile you chose so you don t have to select it again next time Note HTC BoomSound with Dolby Audio is not available ove...

Page 217: ...lso check on their learning progress n To learn more about Kid Mode visit zoodles com Create a Child Profile You can add several child profiles to customize the learning experience for each of your kids 1 Tap Kid Mode The first time you use Kid Mode you need to create or sign in to your account 2 If prompted follow the instructions on the screen to set a child lock 3 Fill out the profile informati...

Page 218: ... 4 Confirm your action by entering the required information 5 Tap an option to change the settings or to review your child s activities on the app Promote Subjects For Your Child Choose the learning subjects that you want your kids to focus on even as they have fun in Kid Mode 1 Tap Kid Mode 2 Tap Parent Dashboard 3 Tap Controls 4 On the Promote Subjects screen drag the sliders of the different le...

Page 219: ... in Kid Mode Allow Incoming Calls While in Kid Mode Want to receive or block incoming calls while in Kid Mode 1 Tap Kid Mode 2 Tap Parent Dashboard 3 Tap to open the slide out menu 4 Tap Settings Device 5 Tap and then select or clear the Allow Incoming Calls option Close Kid Mode On the Zoodles main screen tap and then confirm your action by entering the required information Scribble Make a page f...

Page 220: ...images such as photos and webpage thumbnails 6 Touch and hold an image to move resize or delete it You can also use two fingers to rotate an image 7 Tap for other options such as changing the template linking the note to an event and more 8 Tap to save the note Insert Images and Illustrations in a Note 1 Tap Scribble 2 While composing a note l Tap to take a photo or tap Insert picture to select an...

Page 221: ... re inserting a collage first group the photos in the same event or album in Gallery 1 Tap Scribble 2 Tap and choose the photo blog template 3 Tap to capture a photo or select photos in Gallery and group them in a collage If inserting a collage touch and hold the collage and then select a layout You can also l Touch and hold and then drag around a photo within the frame to put the subject in the c...

Page 222: ...k swipe to the NOTEBOOKS tab and tap Publish and Share a Note Upload and share your creative work on the Web and get your own Scribble home page 1 Tap Scribble 2 Open a note and tap 3 Tap Share Article 4 Choose an account and type a description or tag your note 5 Make sure that Share your post is selected 6 Under SHARE TO tap where you also want to share the link that will be created You ll be pro...

Page 223: ...tion to the default storage that you get from Google Drive your phone features an additional 100GB of online storage free for two years Sign in to your Google Account on your HTC phone and not from your computer or other non HTC phones to claim this offer 1 Tap Drive If this app is not preloaded on your phone you can download it from Google Play 2 If this is your first time to open the Drive app w...

Page 224: ...ace you still have before you upload more content Upload Your Photos and Videos to Google Drive Use Gallery to upload your photos and videos to Google Drive 1 Tap Gallery 2 Tap and then choose how you want to view your photos and videos 3 Tap an album or event that contains the photos and videos you want to share 4 Tap 5 From the selection menu tap Drive 6 Select the photos and videos you want to ...

Page 225: ... on your computer Important You can install HTC Sync Manager on Windows XP or later versions To install it on a Mac computer you need Mac OS 10 6 or later versions Important If you have problem with installing HTC Sync Manager close all your running programs and reinstall If the problem persists temporarily disable your anti virus program and try installing again 1 Download the HTC Sync Manager in...

Page 226: ...n the Notifications panel on your HTC phone and then tap 9 Choose which apps you were using on iPhone you want to find in Google Play and download to your HTC phone Get Help To find out more about using HTC Sync Manager download the user guide PDF from the HTC support site htc com hsm Or open the Help that comes with the software Tip On Windows click in HTC Sync Manager and then click Help File Ma...

Page 227: ...enter a few characters of the filename Matching filenames from the root and subfolders are then displayed 4 Tap a file to open it Organize Your Files Use the File Manager app to sort copy move or delete your files and documents Sort Your Files 1 Tap File Manager 2 Tap Sort and then choose a sorting option Copy or Move Your Files 1 Tap File Manager 2 Browse for and select the file or folder you wan...

Page 228: ...LETE Voice Recorder Use Voice Recorder to capture information during lectures interviews or even to create your own audio log Record Your Voice Start creating voice memos on your phone 1 Tap Voice Recorder 2 Hold the microphone near the sound source 3 Tap to start recording a voice clip Note Voice Recorder can run in the background while you do other things on your phone except when you open other...

Page 229: ...se a preset wallpaper or create your own dotted wallpaper from a photo 1 Tap HTC Dot View 2 Tap Themes 3 Choose a preset pattern as your wallpaper or To create your own wallpaper tap and then choose whether to use an existing photo from Gallery or take a new photo If you selected or taken a photo crop the photo and then tap DONE 4 Tap APPLY For best results when creating your own wallpaper use a s...

Page 230: ...p tap Notification settings 3 Choose which notifications you want to show or hide Tip For more details on using HTC Dot View visit htc com HTC Help Before calling for support you can first use the Help app to troubleshoot or perform diagnostics on your phone This helps you in finding the problem cause and in determining whether you can resolve the problem or you need to call for support n Tap Help...

Page 231: ...not leave your Wi Fi antenna on all the time you will only notice the Connections Optimizer operating at certain times of the day in a small number of locations on the network Your Wi Fi antenna will conserve battery by scanning for connections periodically not continuously and if no connection is achieved the antennas will be turned off You may also manually turn the antennas off during the scan ...

Page 232: ...and music Mass Storage Mode Exchange data with a PC using your phone as an external storage device Transfer Files Between the Phone and a Computer 1 Connect your phone to your computer using the supplied USB charging cable l Insert the larger end of the cable to the charger accessory jack at the bottom of the phone l Insert the USB end of the cable into an available USB port on your computer You m...

Page 233: ...eless network that you want is not listed tap Add network to manually add it 4 Tap the Wi Fi network you want to connect to 5 If you selected a secured network you ll be asked to enter the network key or password 6 Tap CONNECT You ll see the Wi Fi icon in the status bar when connected The next time your phone connects to a previously accessed secured wireless network you won t be asked to enter th...

Page 234: ...k the list of detected Wi Fi 4 You can l Tap the wireless network that the phone is connected to and then tap DISCONNECT l If you want to remove the settings for this network touch and hold the network name and then tap Forget network To connect to another wireless network see Prevent Notifications from Unsecured Wi Fi Networks Wi Fi Direct Use Wi Fi Direct to connect directly to other Wi Fi Direc...

Page 235: ... a Wi Fi or data connection before you can start a VPN connection For information about setting up and using these connections on your phone see Data Services General Information Sprint Spark LTE and 3G Networks Add a VPN Connection You must first set a lock screen PIN or password before you can use credential storage and set up the VPN 1 With two fingers swipe down from the status bar and then ta...

Page 236: ... service can also be used Important Use of the Hotspot feature requires an additional subscription Sign on to your account at sprint com mysprint or access your account via Sprint Zone tap Sprint Zone to learn more Note Turning on Hotspot on will disable your phone s connection to other Wi Fi networks 1 With two fingers swipe down from the status bar and then tap 2 Under Wireless networks tap More...

Page 237: ...ons technology that allows you to connect wirelessly to a number of Bluetooth devices such as headsets and hands free car kits and Bluetooth enabled handhelds computers printers and wireless phones The Bluetooth communication range is usually approximately 30 feet Bluetooth Hints Question Can t use Bluetooth Answer Is your phone in airplane mode Bluetooth is unavailable in airplane mode Bluetooth ...

Page 238: ...h your headset The pairing and connection status is displayed below the hands free headset or car kit name in the Bluetooth phones section When the Bluetooth headset or car kit is connected to your phone the Bluetooth connected icon is displayed in the status bar Reconnect a Headset or Car Kit Normally you can easily reconnect your headset by switching on Bluetooth on your phone and then turning o...

Page 239: ...ur phone and the other phone are paired and you will not need to exchange passcodes to transfer information in the future Important Before you begin set the receiving phone to discoverable mode You may also need to set it to Receive Beams or Receive Files Refer to the phone s documentation for instructions on receiving information over Bluetooth You can send the following types of information depe...

Page 240: ...one s calendar application If you send another file type to a Windows computer it is normally saved in the Bluetooth Exchange folder within your personal document folders n On Windows XP the path may be C Documents and Settings your username My Documents Bluetooth Exchange n On Windows Vista the path may be C Users your username Documents n On Windows 7 the path may be C Users your username My Doc...

Page 241: ...ifications panel down and then tap the relevant notification to view the file Tip You can also tap Show received files to view files received via Bluetooth When you open a received file what happens next depends on the file type n Media files and documents are usually opened directly in a compatible application For example if you open a music track it starts playing in the Music app n For a vCalen...

Page 242: ...hat both devices are unlocked and have NFC turned on If the other device has an Android Beam option make sure it is also turned on 1 While viewing the content that you want to share hold your phone and the other phone back to back Tip Make sure that the NFC area shaded part of your phone and the other phone s NFC area are close to one another Experiment by slightly moving the phones until a connec...

Page 243: ...uetooth speakers n HTC certified consumer electronic devices or accessories that have the HTC Connect logo Note Some devices may need to be paired before you can share to them To see a list of supported devices or accessories go to htc connect com certified devices For more information about HTC Connect visit htc connect com Share Media Using HTC Connect Before you start make sure you have set up ...

Page 244: ... the screen 3 Choose the device you want to connect to 4 Once connected use your phone to control the volume pause or resume playback and more 5 To stop wireless media sharing and disconnect from the device swipe down with three fingers on the screen ...

Page 245: ... turns Wi Fi on automatically and scans for media devices on your Wi Fi network You ll then see the available AllPlay speakers listed 3 Tap the speaker you want to connect to 4 In the music app that you re using start playing music You ll then hear the music play from the speaker you ve selected 5 To switch between AllPlay speakers or to group speakers swipe up the screen again with three fingers ...

Page 246: ...rk 1 After connecting your speakers to your Wi Fi network open a music app on your phone 2 Swipe up with three fingers on the screen Your phone then turns Wi Fi on automatically and scans for media devices on your Wi Fi network You ll then see the available speakers listed 3 Tap the speaker you want to connect to 4 In the music app that you re using start playing music You ll then hear the music p...

Page 247: ...up it with and then tap OK Rename the Speakers You can rename your Blackfire compliant speakers in Settings 1 Make sure the speakers are connected to your Wi Fi network 2 Tap Settings HTC Connect Your phone then turns Wi Fi on automatically and scans for media devices on your Wi Fi network You ll then see the available Blackfire speakers listed 3 Tap next to a speaker name 4 Enter the new speaker ...

Page 248: ...ethod is set n At the time of purchase your phone s default mode of Automatic is set This allows global usage and normally will not need to be changed Activate Sprint Worldwide Service on Your Account Before using your phone in global roaming mode you must activate Sprint Worldwide service To activate Sprint Worldwide service n Chat with or email an international support rep by visiting sprint com...

Page 249: ...tap Mobile data Network mode l To allow connections to CDMA or LTE networks only tap CDMA Only or LTE CDMA l To allow connections to GSM or UMTS networks only tap GSM UMTS Only To allow connections to available CDMA LTE or GSM UMTS networks tap Automatic This is the recommended setting for international use Make and Receive Worldwide Calls When traveling on international networks you can place and...

Page 250: ...ur Sprint voicemail You will need to be sure your voicemail box is already set up and that you know your voicemail password Note Sprint voicemail may not be available on all networks check sprint com sww for service information International Voicemail Troubleshooting There are a few tips to keep in mind when using Sprint voicemail while traveling n Some carriers may not support voicemail indicator...

Page 251: ...ss Retrieve Voicemail Messages The voicemail retrieval process while traveling is the same as on the Sprint Network however you will be required to enter your voicemail password To retrieve your voicemail messages 1 Tap People 2 Tap the voicemail entry and then tap the number to call it Your phone dials your voicemail number 3 When your voicemail answers enter the password and tap to access your v...

Page 252: ...check boxes are selected for International LTE Data and Allow GSM data 3 Tap Available GSM networks Search networks 4 Select a specific operator Data roaming on GSM UMTS networks is set Access Email and Data Services Internationally on CDMA Networks If data service is available on an international CDMA network then you only need to set the phone to CDMA you will not need to select the specific car...

Page 253: ...States Call 1 888 226 7212 While traveling outside the United States n In GSM mode tap and then dial 1 817 698 4199 n In CDMA mode enter the country code and then dial 1 817 698 4199 There is no charge for this call from your wireless phone From a landline phone when outside the United States Sprint Worldwide Customer Support can be reached from a landline phone at 1 817 698 4199 Access or connect...

Page 254: ... navigation bar themes sound and more Accounts sync Set up your email and social network accounts Location Select your phone s location access options Security Set up a screen lock Kid Mode options and other security features Accessibility Set accessibility options such as screen magnification TalkBack and more Backup and reset Options for selecting the backup account restoring a backup and resett...

Page 255: ...ions for updating your profile PRL UICC and phone software About View your phone s hardware and software information Airplane Mode Enable or disable Airplane mode n See Airplane Mode for details Wi Fi Your phone lets you take advantage of Wi Fi hotspots for high speed data access using available computer networks n See Wi Fi for details Wi Fi Calling Settings Set up and enable Wi Fi Calling on you...

Page 256: ...B Tethering l HTC Mini Configure and manage your phone s connection with the HTC Mini sold separately l VPN Configure your Virtual Private Network VPN settings so you can connect to your company s intranet sites See Virtual Private Networks VPN Personalize Settings Use the Personalize menu to customize your phone s display add items to the Home screen or change the sound settings Customize the Hom...

Page 257: ...ong as a Ringtone Notification Sound The Notification sound menu lets you select your phone s notification sound 1 Tap Settings 2 Tap Personalize Notification sound 3 Select a sound and tap APPLY Alarm Tap this option to select an alarm sound For details on how to set an alarm see Set an Alarm 1 Tap Settings 2 Tap Personalize Alarm 3 Select a sound and tap APPLY Font Use these options to select a ...

Page 258: ...ts on your phone Exchange ActiveSync Facebook Google HTC Account Instagram for HTC Sense LinkedIn for HTC Sense Mail Outlook com Scribble and Twitter 5 Enter your account information and follow screen instructions to proceed Depending on the account type you may need to enter an email address or user address password domain name or other information For Exchange ActiveSync accounts contact your se...

Page 259: ...d If you have forgotten your Google Account password you can try to recover it by going to the Google website 1 On your phone or computer open your Web browser 2 Go to google com accounts recovery 3 Select I don t know my password 4 Enter the email address or username that you use to sign in to your Google Account and click Continue 5 Follow the instructions on the screen to reset your password Ma...

Page 260: ...d with a Location setting for use in connection with location based services The Location feature allows the network to detect your position Turning Location off will hide your location from everyone except 9 1 1 Note Turning on Location will allow the network to detect your position using GPS technology making some Sprint applications and services easier to use To enable your phone s Location set...

Page 261: ...ct this option to set your home and work address for precise location and personal usage with HTC Sense Home 1 Tap Settings 2 Tap Location 3 Tap HTC Location Services 4 Set your home and work address Security Settings Use the Security settings to help increase your phone security privacy and more Screen Lock Settings You can increase the security of your phone by creating a screen lock When enable...

Page 262: ... Smart Lock confirm your screen lock then tap Trusted face Improve facematching Follow the onscreen instructions Use a Screen Unlock Pattern 1 Tap Settings 2 Tap Security 3 Tap Screen lock Pattern 4 Draw the screen unlock pattern by connecting at least four dots in a vertical horizontal or diagonal direction Lift your finger from the screen when finished 5 The phone records the pattern Tap CONTINU...

Page 263: ...selecting what type of information you want to display on the lock screen You can also choose to make passwords invisible as you enter them on your phone 1 Tap Settings 2 Tap Security 3 Do any of the following l Select the Incoming phone calls option to hide the private contact s name and photo on the lock screen See Private Contacts l Clear the Make passwords visible option recommended to make pa...

Page 264: ... phone 2 Tap Settings 3 Tap Security 4 Tap Install from storage 5 If you have more than one certificate in the root folder select the certificate you want to install 6 Enter a name for the certificate and tap OK Accessibility Settings Use these settings when you ve downloaded and installed an accessibility tool such as a screen reader that provides voice feedback You can turn accessibility functio...

Page 265: ...ynthesis demo l Touch hold delay Set the delay when touching and holding items on the screen Navigate Your Phone with TalkBack Use TalkBack if you need to navigate your phone by spoken feedback When you tap the screen your phone vibrates and gives you an audible response so you know what you are tapping Turn TalkBack On 1 Tap Settings 2 Tap Accessibility TalkBack 3 Tap the TalkBack ON OFF switch 4...

Page 266: ...le gestures that you can use to open the Notifications panel view recent apps access TalkBack controls and more Important The steps below are described using the regular gestures Use the corresponding TalkBack gestures if you already have TalkBack turned on 1 Tap Settings 2 Tap Accessibility TalkBack 3 Tap Settings Manage gestures 4 Tap any of the gestures under Shortcut gestures and then select a...

Page 267: ...ty Text to speech output Speech rate 3 Select a speech rate Tip You can test the speech rate by tapping Listen to an example Change the TalkBack Language Settings 1 Tap Settings 2 Tap Accessibility 3 Do one of the following l Select a different language Tap Text to speech output Google Text to speech Engine Language l Install a language Tap Text to speech output Google Text to speech Engine Instal...

Page 268: ...er phone If you have locally stored contacts in the People app export them to the storage on the phone See Back Up and Restore Your Contacts l Files Manually copy and paste files by connecting your phone to your computer as a disk drive You can also upload files to online storage and services l Other data If you added new words to your personal dictionary in the onscreen keyboard back up the dicti...

Page 269: ...e 7 When prompted tap OK to allow HTC Backup to access your Google Drive 8 To do a daily backup make sure the Automatic backup switch is on You can also tap Back up now to manually back up your phone anytime You ll see the most recent backup date and time under Backup history Restore Your Backup to Your Phone From Google Drive If you backed up your phone to Google Drive before you can restore your...

Page 270: ... a hard reset or master reset A factory reset reverts the phone back to its initial state the state before you turned on the phone for the first time The following will be removed from the phone when you do a factory reset n Your Google Account n All accounts you ve added in Settings Accounts sync and the data associated with these accounts n Personal data that you ve created or synced to the phon...

Page 271: ...better screen responses even when you re wearing gloves 1 Tap Settings 2 Tap Display gestures 3 Select the Glove mode option Auto rotate Screen By default the screen orientation automatically changes when the phone is rotated To disable automatic screen orientation 1 Tap Settings 2 Tap Display gestures 3 Clear the Auto rotate screen option and tap Note Not all application screens support automatic...

Page 272: ...m brightness level Quickly Adjust the Brightness 1 With two fingers swipe down from the status bar to open Quick Settings 2 Tap the BRIGHTNESS tile repeatedly to select the brightness intensity Screen Timeout Sleep After a period of inactivity the phone screen turns off to conserve battery power You can set the idle time before the screen turns off 1 Tap Settings 2 Tap Display gestures 3 Tap Scree...

Page 273: ...ture to select or clear this option Motion Launch Gestures Configure the Motion Launch gesture from this setting See Motion Launch for details 1 Tap Settings 2 Tap Motion Launch gestures and enable this feature Calibrate the Screen Recalibrate the screen if you feel that the screen orientation does not respond properly to the way you hold the phone 1 Tap Settings 2 Tap GSensor calibration 3 Place ...

Page 274: ...u selected Vibrate as your sound profile step 2 your phone will vibrate for all notifications and incoming calls 5 Tap Volumes You can separately adjust your phone s multimedia ringtone and notifications and alarm volumes 1 Tap Settings 2 Tap Sound notification Volumes 3 Drag the volume sliders on the screen to adjust the ringtone and notifications music and videos and alarm volumes 4 Tap DONE Not...

Page 275: ... Tap Sound notification Ringtone 3 Tap the ringtone you want to use and then tap APPLY The ringtone briefly plays when selected Note To set a sound file as ringtone see Set a Song as a Ringtone Incoming Calls Other Options Enable Quiet ring on pickup so your phone lowers the ringtone volume the moment you pick it up to answer a call When your phone is in your bag or pocket enable Pocket mode so th...

Page 276: ... during certain other instances l Emergency tone Set behavior when an emergency call is placed Notification Flash Notifications Tap this option to select when you want the Front Indicator Light LED to light up 1 Tap Settings 2 Tap Sound notification 3 Tap Flash notifications and then select Always or When screen is off Notification App Light Notifications Tap this option to select which app events...

Page 277: ...features 1 Tap Settings 2 Tap Call 3 Set the following l Auto answer calls Select this option to automatically answer incoming calls just by lifting the phone to your ear l Declined calls Select to enable text message and reminder options for declined calls l Save to People Select to add unknown numbers to the People list after the call Voicemail Settings Use this menu to check your voicemail sett...

Page 278: ...r to purchase the connector cable When establishing your Sprint service please call Sprint Customer Service using the state Telecommunications Relay Service TRS by first dialing Then provide the state TRS with this number 866 727 4889 To turn TTY Mode on or off 1 Tap Settings 2 Tap Call 3 Tap CDMA call settings TTY mode 4 Tap TTY Full TTY HCO or TTY VCO Tap TTY Off to turn TTY mode off Note When e...

Page 279: ...de dialing Tap to set plus code dialing See Place and Answer Calls for details Internet Call Settings Use these options to set up your Internet calling account n See Internet Calls Apps Settings Use the Apps menu to control your application settings or remove apps Uninstall Third party Apps Uninstall apps that you no longer need to save storage space 1 Tap Settings 2 Tap Apps 3 On any of the tabs ...

Page 280: ...et apps such as Camera to store directly to the card n USB storage When you plug in an external USB storage device such as a USB flash drive or an SD card reader you can view photos and videos stored on the device right from Gallery and play songs stored on the device in Music You can also open PDFs and edit Office documents You need a special cable adapter to connect your phone and a USB storage ...

Page 281: ...ct to Wi Fi or disable auto upload of camera shots if you have a limited data plan n After taking continuous camera shots keep only the best shot and discard the rest n After editing a photo or trimming a video the original file is kept You can delete original files or move them to online storage or to your computer n If you are only sending videos through MMS use a lower resolution High resolutio...

Page 282: ...te If you turn off SD card encryption to stop encrypting new files previously encrypted files will remain encrypted To access these files you must enable encryption again for your storage card Power Settings Use the Power settings to check the phone s battery enable Power saver mode and more Optimize Battery Life with Power Saver Mode Power saver mode helps to increase battery life It reduces the ...

Page 283: ...wer Battery usage 3 Tap an app to check how it s using the battery You ll see how much battery power is used by resources such as the CPU for the app and other use details Tip If you see buttons while viewing an app s battery use details you can tap them to adjust settings that affect battery usage stop the app and more Check Battery History Check how long you ve been using the phone since the las...

Page 284: ...e Sleep mode option in Settings Power is enabled at low peak times your phone will turn off the data connection after the screen has been off for 15 minutes and there s no network activity no downloads streaming or data usage The data connection resumes when you switch the screen back on n Turn on Airplane mode when you don t need any wireless connections and you don t want to receive calls or mes...

Page 285: ...ings Sync Send Receive and then adjust the settings under Sync schedule n When you re not traveling from one place to another sync weather updates of only your current location rather than in all of your named cities Open the Weather app and then tap Edit to remove unneeded cities n Choose widgets wisely Some widgets constantly sync data Consider removing the ones that are not important from your ...

Page 286: ...ilingual prediction Activate word prediction for a second language l Enable or disable keyboard settings including sound and vibration feedback show or hide arrow keys and enable trace keyboard l Advanced settings o Trace color Select the color to use when using the Trace keyboard o Quick Enable this option if you want to insert a period every time you double tap the space bar l Advanced settings ...

Page 287: ...ut 1 Tap Settings 2 Tap Language keyboard 3 Change any of these settings l Voice Input Tap to change the default voice search language speech output and more l Text to speech output Tap to select the text to speech engine set the speech speed or listen to speech synthesis demo Date Time Settings By default your phone automatically uses the network provided date time zone and time However you can s...

Page 288: ... time system software updates for your phone may be available Your phone can automatically check and notify you if an update is available You can download and install the update to your phone Depending on the type of update the update may erase all your personal data and customized settings and it could also remove any programs you have installed Make sure that you have backed up the information a...

Page 289: ...ent user name and number l Software information View software related information such as the Android HTC Sense and software versions l Legal information View HTC legal information privacy alert Google legal information and open source licenses Copyright Information 2015 Sprint Sprint and the logo are trademarks of Sprint Other marks are trademarks of their respective owners Portions of this docum...

Page 290: ...s a trademark of Yahoo Inc Qualcomm is a trademark of Qualcomm Incorporated registered in the United States and other countries and used with permission AllPlay and the AllPlay icon are trademarks of Qualcomm Connected Experiences Inc and used with permission BLACKFIRE RESEARCH is a Registered Trademark No 3 898 359 of BLACKFIRE RESEARCH CORP Scout is a trademark of Telenav Inc Polaris Office is a...

Page 291: ...f using these software and apps Screen images contained herein are simulated HTC shall not be liable for technical or editorial errors or omissions contained herein nor for incidental or consequential damages resulting from furnishing this material The information is provided as is without warranty of any kind and is subject to change without notice HTC also reserves the right to revise the conten...

Page 292: ...stall the application See Uninstall an App Question Cannot use phone mail or Internet Answer 1 Check whether you are where signal is weak or out of service area Answer 2 Restart the phone For details see Turn Your Phone On and Off Answer 3 Is the phone in Airplane mode To check that Airplane mode is cancelled l Tap Settings Check if Airplane mode is on or off Answer 4 Is data communication disable...

Page 293: ...2 W GSM n 850 900 2 W n 1800 1900 1 W Communication Speed LTE 2xCA DL 300 Mbps UL 50 Mbps HSDPA 42 2 Mbps HSUPA 5 76 Mbps Battery times talk time standby time and more are subject to network and phone usage A Standby time specification specification is an industry standard that is only intended to allow comparison of different mobile devices under the same circumstances Power consumption in a stan...

Page 294: ...ck Sign up now to get started If you are not the account owner if someone else receives the bill for your Sprint service you can get a sub account password at sprint com mysprint Voicemail Password You ll create your voicemail password when you set up your voicemail See Voicemail Traditional for more information on your voicemail password Data Services Password With your Sprint phone you may elect...

Page 295: ... Services let you easily access information and calling assistance from your Sprint phone Sprint 411 Sprint 411 gives you access to a variety of services and information including residential business and government listings movie listings or show times driving directions restaurant reservations and major local event information You can get up to three pieces of information per call and the operat...

Page 296: ...Folders 36 Remove Apps from Folder 37 B Back Key 28 Backup 254 Options 255 Use HTC Backup 255 Basic Photo Editing 167 Adjust 167 Choose 167 Custom Filters 168 Draw 168 Filters 168 Retouch 169 Battery Charge 9 Check History 270 Check Usage 270 Extreme Power Saving Mode 270 Power Saver Mode 269 Save Power 271 Settings 269 Battery Percentage 270 Battery Saving Tips 271 Beam Content 229 Block List 90 ...

Page 297: ...150 Customized 157 Pan 360 155 Selfie 151 Video 149 Camera Scenes HDR 156 Panorama 155 Slow Motion 156 Camera Settings 157 Car Kit 225 Change the Language 272 Charger Accessory Jack 4 Child Profile 204 Chrome 138 Clear App Cache 266 Clock 190 Check Time 190 Set Date 190 Stopwatch 191 Timer 192 World Clock 191 Conference Calling 96 Connections Optimizer 218 Contacts 101 Contacts List Contacts 101 C...

Page 298: ...icator Light 57 G Gallery 158 Change Video Playback Speed 164 Search Photos 163 Trim Videos 165 View Albums 159 View Pan 360 Photos 164 View pictures and videos 158 View Timeline 158 Visual Search 163 Gestures 12 GIF Creator 170 Global Roaming Mode 236 Global Use 235 Glove Mode 258 Gmail Add Account 124 Create account 45 Get Help 125 Inbox 123 Read and reply 123 Reply Email 124 Send message 122 Go...

Page 299: ... to RSS 61 HTC BoomSound 203 HTC Car 180 Customize 181 Explore Places 181 Find Places 180 Make Calls 181 Play Music 181 Receive Calls 181 Voice Commands 180 HTC Connect 230 AllPlay 232 Blackfire 233 Share Media 230 HTC Dot View 216 HTC Help 217 HTC Location Service 248 HTC Sense Home Widget 66 HTC Sense Input Settings 273 HTC Sync Manager 211 Get Help 213 Install 212 Transfer iPhone 212 I iCloud 2...

Page 300: ...Videos 200 Google Play Music 200 Listen to Music 195 Playlists 197 Sprint Music Plus 201 Trim 198 Update Covers Artist Photos 198 View Lyrics 199 N Nano SIM Card Tray 4 NASCAR Mobile 179 Navigation 179 Google Maps 181 Scout 184 NFC 228 Notification Icons 55 Notification LED 57 Notification Sound 244 Notifications 55 Notifications Panel 56 O Object Removal 171 One Gallery 166 Online Accounts Manage...

Page 301: ...d and install apps 47 Playlists Create 197 Delete 197 Play 197 Plus Code Dialing 236 Plus Code Dialing 85 POP3 Email 125 Post Spelling Check 273 Power Key 4 Power Off 11 Power On 11 Power Options Restart 11 Turn Phone Off 11 Turn Phone On 11 Power Saver 269 Predictive Text 41 Add to Dictionary 42 Manage Dictionary 42 Second Language 41 Press and Flick 14 Prevent Notifications 220 Prismatic 175 Pri...

Page 302: ...Settings 247 Mobile Data 242 Overview 241 Personalize 243 Power 269 Printing 275 Quick Settings 29 Reset 257 Screen Capture 30 Security Settings 248 251 Sound Notification 261 Storage 267 Sync Accounts 245 System Updates 275 TTY Mode 265 Wi Fi 242 Wi Fi Calling 242 Setup Screens 20 Shapes 172 Silent Mode 38 SIM Card 5 235 Insert 6 Sleep Mode 259 Slide 13 Slow Motion Video 156 Smart Dial 82 Smart L...

Page 303: ...4 Three finger Gesture 16 Three finger Tap 17 Timer 192 Touch 12 Touch and Hold 12 Touch Gestures 12 Touchscreen 4 Keyboard 39 Navigation 12 Turn off 49 Transfer Content 22 258 From Android Phone 22 iPhone 23 Other Ways to Transfer 25 To From Your Computer 25 Transfer Contacts 25 Using Bluetooth 24 Using USB Connection 25 Transfer Files 267 Trim Ringtone 198 TTY Mode 265 Turn Device Off 11 Turn De...

Page 304: ... 92 Password 281 Retrieve Messages 93 Setup 92 Volume Key 4 W Wallpaper 62 Weather 192 Wi Fi 220 Disconnect 221 Turn On or Off 220 WPS 221 Wi Fi Calling 99 Enable 99 Make a Call 100 Set Up 99 Turn Off 100 Wi Fi Direct 221 Widget panels 54 Wireless Router 223 World Clock 191 Y YouTube 194 Search Videos 194 Watch Videos 194 Z Zoe 166 Zoodles 204 Zoom 15 Zooming 146 ...

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