Follett VERSION 6.00, User Manual

Page: 681 / 730

04/04 681 Appendix F Using a PHD
Message Cause / Solution
The end of file was reached.
(on an exception report or the
computer window)
The Follett application contacted the Dolphin but no scans
were transferred. File not transferred!" and/or Waiting
for device" may have appeared on the Dolphin File
Transfer dialog. There are several possible causes:
A path statement in the server's Dcomm.ini file is wrong.
DownLoadDir=" must be followed by either the UNC or
shared drive path to the CC40\TEMP folder. Discover the
correct path by running a Help|About|Information re
port; scroll down to Contents of \???\CC40
Directories"; copy this path; paste it behind DownLoad
Dir=" and add \Temp".
Example: Contents of \\Libraries\CC40\ Directories"
will produce DownLoadDir=\\Libraries\CC40\Temp".
Or, you do not have rights to the CC40\Temp directory.
See your system administrator. Rights and permissions are
outlined in our Installation Guide.
Or, there are no scans in the correct memory area of the
Dolphin (e.g., the Dolphin was in F4-Copies instead of
F2-Inventory when scanning). To check the location of the
scans, from the main menu, press
F4
,
F1
, and
F3
in succes
sion.
Or, there is a very large number of scans in the Dolphin
and you loaded the PHD application from an older
version of Circulation Plus/Catalog Plus. Load the
application again (the scans will not be erased) and resend
the scans.
Or, you may not have pressed
F3
-Send after clicking Up
date, Proceed, or Load on the computer. Retry: Click the
button on the computer and press
F3
on the Dolphin.
Note: The COMM light on the HomeBase lights during any communication. It flashes green when
attempting to connect to the computer and red or orange when a connection has been made. On the
Dolphin File Transfer dialog, Docked" or Empty" indicates whether a connection exists or not.
To Reboot the Dolphin: Simultaneously press and release the
ON SCAN
,
SHIFT
, and
BKSP
keys.