Follett VERSION 6.00, User Manual

Page: 440 / 730

04/04 440 Search Stations
Setting up hold and interlibrary loan request options
The Allow Hold Requests and Allow ILL (InterLibrary Loan) Requests options
let your patrons and associated libraries submit requests via email. If you want to
allow your patrons to place actual holds and reserves, see the Patron
Empowerment section on page 445.
Important:
Since the request forms are not password protected, unqualified
individuals can submit requests. For security purposes, these requests
do not touch your library's database. Instead, they simply supply the
information needed to process the request.
1. Under Email Requests, in the Outgoing Mail Server text box, enter the name
of your mail server (for example, smtp.washington.edu).
2. Choose whether or not the patrons must include their email address.
Select Not Required if you (the library administrator) do not require the
patron's email address and your SMTP mail server does not require a
sender's email address. (Some SMTP mail servers reject incoming email
messages that don't include a return email address.)
Select Require Patron To Enter if you do require the patron's email
address.
Select Use Default If Left Blank if you do not require the patron's email
address but your SMTP mail server does . Then enter an appropriate
default address in the text box.
3. To allow hold or interlibrary loan requests, select the appropriate check boxes
and enter the email addresses for the requests (for example,
librarian@washington.edu).