Follett VERSION 6.00, User Manual

Page: 667 / 730

04/04 667 Appendix E Using a PHD+, PHD+ II, or PHD Laser+
Telxon PHD error messages (Cont.)
Message Cause & solution
LOST DSR Your PHD is not connected to the computer or is connected to the wrong
port. Check the cable connections, and then try changing the port.
LOW BATTERY The NiCd batteries need to be charged. Do this immediately! If you are
using a PHD Laser+, change the 9volt alkaline.
MEMORY FULL No more barcodes can be scanned until the currently stored barcodes are
transferred to the computer and the file is erased.
See also: For steps describing how to erase files, see Erasing data from
a PHD" on page 664.
Rebooting your Telxon PHD
Note:
Some of the following procedures assume you are familiar with
downloading application software into your PHD (page 655).
You may have to reboot your PHD if one of the following happens:
You need to determine what type of chip is in your unit.
You get a low battery message constantly, even after replacing or recharging
your batteries.
You want to download application software to the unit.
The PHD+/PHD+ II displays black squares.
If any of these conditions exist, turn off your unit. While holding down the
SP
and
ENTER
keys, press and release the
ON/OFF
key. Continue to hold the
SP
and
ENTER
keys for seven seconds. The unit will display a version of the chip being
used (for example 57*>).
If you get a
56*> message, press and hold down the
6
key for three beeps. This
unit cannot be used with Windows. You will need to update the EPROM chip in
your unit.
Note:
If your PHD requires the EPROM chip update and you are covered under
an Extended Maintenance Agreement (EMA), there is no cost to update the
EPROM chip. For more information, please contact Customer Service for
literature explaining the PHD EPROM chip.
If you get a 57*> message, hold down the
6
key for three beeps. An update menu
appears. Select either 1. Ready to Update or 2. No Change. Choosing 2 will bring
you back to the main menu.
If you get a
62>, 65>, 66>, 68>, or 69> message, hold down the
6
key until the unit
displays TP_". Type 59 and then press
ENTER
. After the download message,
press the
3
key for three beeps, select either 1. Ready to Update or 2. No Change.
Choosing 2 will bring you back to the main menu.