Polycom RealPresence 2000, Administrator'S Manual

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Chapter 17-IVR Services
Polycom, Inc.
17-17
.
In addition to the low and high resolution slides included in the default slide set,
customized low and high resolution slides are supported.
The following guidelines apply:
— Two customized slides can be loaded per IVR Service :
• A low resolution slide, to be used with low resolution endpoints.
• A high resolution slide, to be used with high resolution endpoints.
Table 17-8 summarizes the recommended input slide formats and the resulting
slides that are generated:
—
The source images for the high resolution slides must be in *.bmp or *.jpg format.
— If the uploaded slides are not of the exact SD or HD resolution, an error message is
displayed and the slides are automatically cropped or enlarged to the right size.
The Click&View and Invite Participants features are disabled in SVC and mixed CP and SVC
conferences.
Table 17-8 IVR Slide - Input / Output Formats
Slide Resolution
Format
Input Slides Generated Slides
High HD1080p (16:9)
or
HD720p (16:9) HD1080p
HD720p
Low 4CIF (4:3)
or
CIF (4:3) 4SIF
SIF
CIF