Polycom RealPresence 2000, Administrator'S Manual

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Polycom® RealPresence Collaboration Server (RMX) 1500/2000/4000 Administrator’s Guide
21-62
Polycom, Inc.
To download MCU software files:
1
On the Collaboration Server menu, click Administration > Software Management >
Software Download .
2
Browse to the Install Path and then click Install .
Ping RMX
The Ping administration tool enables the RMX Signaling Host to test network connectivity by
Pinging IP addresses.
Guidelines
• The IP addressing mode can be either IPv4 or IPv6.
• Both explicit IP addresses and Host Names are supported.
• The RMX Web Client blocks any attempt to issue another Ping command before the
current Ping command has completed. Multiple Ping commands issued simultaneously
from multiple RMX Web Client s are also blocked.
Using Ping
To Ping a network entity from the RMX :
1
On the RMX menu, click Administration > Tools > Ping .
The Ping dialog box is displayed:
2
Modify or complete the following fields:
3
Click the Ping button.
The Ping request is sent to the Host Name or IP Address of the RMX entity.
Table 21-26 Ping
Field Description
IP Version Select IPv4 or IPv6 from the drop-down menu.
Host Name or Address Enter the Host Name or IP Address of the network entity to be
Pinged .