Polycom RealPresence 2000, Administrator'S Manual

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Appendix J-Restoring Defaults
Polycom, Inc.
J-7
(If the RMX is unresponsive after these procedures a further restart may be necessary.)
Step 1: Backup Configuration Files
The Software Management menu is used to backup and restore the RMX's configuration files
and to download MCU software.
To backup configuration files:
a On the Collaboration Server menu, click Administration > Software Management >
Backup Configuration .
The Backup Configuration dialog box opens.
b Browse to the Backup Directory Path and then click Backup .
Step 2: Configure a Workstation for Direct Connection
The following procedures show how to modify the workstation’s networking parameters
using the Windows New Connection Wizard .
For non-Windows operating systems an equivalent procedure must be performed by the
system administrator.
Before connecting directly, you must modify the
IP Address , Subnet Mask and Default
Gateway settings of the workstation to be compatible with the Collaboration Server’s
Alternate Management Network .
a
On the Windows Start menu, select Settings > Network Connections.