RealPresence Collaboration Server (RMX) 1500/2000/4000 Administrator’s Guide
J-6
Polycom, Inc.
The
Comprehensive Restore to Factory Defaults
deletes the following files:
•
CDR
•
Address Book
•
Log Files
•
Faults
•
Dump Files
•
Notes
In addition all the conferencing entities are deleted:
•
Entry Queues
•
Profiles
•
Meeting Rooms
•
IVR Services
•
Default Network IP Service
•
Log Files
•
CFS license information
•
Management Network Service
The
RMX
is restored to the settings it had when shipped from the factory. The
Product
Activation Key
is required to re-configure the
Management Network Service
during the
First
Entry Configuration.
Performing a Comprehensive Restore to Factory Defaults
To perform a Comprehensive Restore to Factory Defaults:
Restoring the
RMX
to
Factory Defaults
consists of the following steps:
Step 1:
Backup Configuration Files.
These files will be used to restore the system in
Step 10
.
Step 2:
Configure a workstation for
Direct Connection.
Step 3:
Connect to the
RMX
and the workstation using a
LAN
cable.
Step 4:
Into the RMX’s
USB
port, insert a
USB
key containing a file named
RestoreToFactoryDefault.txt
and also containing a
lan.cfg
file.
Step 5:
Restart the
RMX
.
Step 6:
If you are
not
using an
RMX4000
continue with
Step 9.
Step 7:
Into the RMX’s
USB
port, insert a
USB
key containing a file named
lan.cfg
file only.
Step 8:
Restart the
RMX
.
Step 9:
From the workstation, connect to the
RMX’s
Alternate Management Network.
Step 10:
Apply the
Product Activation Key
.
Step 11:
Unplug the
USB
key.
Step 12:
Restart the
RMX
.
Step 13:
Restore the
System Configuration
from the backup by applying the backup files
created in procedure
Step 1
.
Step 14:
Restart the
RMX
.
Do
not
insert a
USB
key containing a file named
RestoreToFactoryDefault.txt
if the
USB
key does
not also contain a
lan.cfg
file.
Summary of Contents for RealPresence 2000
Page 26: ...RealPresence Collaboration Server RMX 1500 2000 4000 Administrator s Guide xxiv Polycom Inc...
Page 842: ...RealPresence Collaboration Server RMX 1500 2000 4000 Administrator s Guide 23 60 Polycom Inc...
Page 962: ...RealPresence Collaboration Server RMX 1500 2000 4000 Administrator s Guide E 4 Polycom Inc...
Page 968: ...RealPresence Collaboration Server RMX 1500 2000 4000 Administrator s Guide F 6 Polycom Inc...
Page 1128: ...RealPresence Collaboration Server RMX 1500 2000 4000 Administrator s Guide J 18 Polycom Inc...
