Chapter 17-IVR Services
Polycom, Inc.
17-25
6
Click the
Conference ID
tab.
The
New Entry Queue IVR Service -
Conference ID
dialog box opens.
7
Select the voice messages:
8
Assign an audio file to each message type, as follows:
—
In the
Message File
column, click the table entry, and then select the appropriate
audio message.
9
Click the
General
tab.
The
New
Entry Queue IVR Service - General
dialog box opens.
Table 17-12
Entry Queue IVR Service Properties - Conference ID
Field/Option
Description
Request Conference
ID
Prompts the participant for the conference ID.
Retry Conference ID
When the participant entered an incorrect conference ID, requests
the participant to enter the ID again.
Summary of Contents for RealPresence 2000
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