Polycom RealPresence 2000, Administrator'S Manual

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Table of Contents
Polycom, Inc
xix
(RMX) 1500/2000/4000) .................................................................................................... 24-22
Performing Basic Mode Diagnostics ........................................................................ 24-23
Performing Advanced Mode Diagnostics .............................................................. 24-28
Diagnostics Monitoring ............................................................................................. 24-32
MCU Monitor ...................................................................................................... 24-32
Cards Monitor ..................................................................................................... 24-33
Error Buffer .......................................................................................................... 24-34
Temperature Thresholds ........................................................................................... 24-35
RMX RTM-IP 1500/RTM-IP/RTM IP 4000 Card Properties ....................... 24-36
CNTL Card Properties ....................................................................................... 24-36
MPM+ Card Properties ...................................................................................... 24-38
MPMx Card Properties ...................................................................................... 24-39
Appendix A - Disconnection Causes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
IP Disconnection Causes ......................................................................................................A-1
ISDN Disconnection Causes ................................................................................................A-7
Appendix B - Active Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1
Appendix C - CDR Fields - Unformatted File . . . . . . . . . . . . . . . . . . . . . . . . . C-1
The Conference Summary Record ...................................................................................... C-2
Event Records ........................................................................................................................ C-3
Standard Event Record Fields ..................................................................................... C-3
Event Types .................................................................................................................... C-4
Event Specific Fields ................................................................................................... C-10
Disconnection Cause Values .............................................................................................. C-39
MGC Manager Events that are not Supported by the RMX ......................................... C-42
Appendix D - Ad Hoc Conferencing and External Database Authentication D-1
Ad Hoc Conferencing without Authentication ................................................................D-1
Ad Hoc Conferencing with Authentication ......................................................................D-2
Entry Queue Level - Conference Initiation Validation with an External
Database Application ....................................................................................................D-3
Conference Access with External Database Authentication ...........................................D-4
Conference Access Validation - All Participants (Always) .....................................D-5
Conference Access Validation - Chairperson Only (Upon Request) .....................D-6
System Settings for Ad Hoc Conferencing and External Database Authentication ....D-7
Ad Hoc Settings .............................................................................................................D-7
Authentication Settings ................................................................................................D-8
MCU Configuration to Communicate with an External
Database Application ............................................................................................D-9
Enabling External Database Validation for Starting New
Ongoing Conferences ..........................................................................................D-10
Enabling External Database Validation for Conferences Access ..................D-10
Appendix E - Participant Properties Advanced Channel Information . . . . . E-1
Appendix F - Secure Communication Mode . . . . . . . . . . . . . . . . . . . . . . . . . . F-1
Certificate Configuration and Management ......................................................................F-1
Certificate Template Requirements .............................................................................F-1
Certificate Requirements ...............................................................................................F-2
Configure Certificate Management .............................................................................F-2
Switching to Secure Mode .....................................................................................................F-2