Polycom RealPresence 2000, Administrator'S Manual

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Table of Contents
Polycom, Inc
xiii
Interoperability with CMA ............................................................................... 19-10
Gateway Redial or Redialing Gateway Calls ......................................................... 19-11
Guidelines ............................................................................................................ 19-11
Redial on Wrong Number ......................................................................................... 19-11
Wrong Destination Number ............................................................................. 19-11
Wrong Destination Number Time-out ............................................................ 19-12
Disconnect on Busy .................................................................................................... 19-12
Disconnect on No Answer ........................................................................................ 19-13
Disconnect on Wrong Number ................................................................................. 19-13
New IVR Messages ..................................................................................................... 19-13
Configuring the Gateway Components on the RMX .................................................... 19-14
Defining the IVR Service for Gateway Calls .......................................................... 19-14
Defining the Conference Profile for Gateway Calls .............................................. 19-17
Defining the Gateway Profile ................................................................................... 19-18
System Configuration ................................................................................................ 19-21
Displaying the Connection Information ......................................................... 19-21
Enabling PSTN dial-in using GK prefix .......................................................... 19-21
Monitoring Ongoing Gateway Sessions ......................................................................... 19-22
Connection Indications .............................................................................................. 19-22
Gateway Session Parameters .................................................................................... 19-23
Connected Participant Parameters ........................................................................... 19-23
Direct Dialing from ISDN/PSTN Endpoint to IP Endpoint via a Meeting Room .... 19-23
Dialing to Polycom® DMA™ 7000 .................................................................................. 19-25
Calling a DMA Direct with Automatically Generated Destination
Dial Strings .................................................................................................................. 19-26
Calling the DMA via Gateway IVR ......................................................................... 19-26
Manual Dial String Entry .......................................................................................... 19-27
Automatic Dial String Generation ........................................................................... 19-27
PSTN Dial-in Using GK Prefix .......................................................................... 19-28
Deploying a Polycom RMX™ Serial Gateway S4GW ................................................... 19-29
RMX Manager Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-1
Accessing the RMX Manager Directly .............................................................................. 20-2
Installing the RMX Manager ............................................................................................... 20-2
Starting the RMX Manager Application ........................................................................... 20-4
Connecting to the MCU ............................................................................................... 20-5
RMX Manager Main Screen ........................................................................................ 20-8
MCUs Pane ............................................................................................................ 20-8
Conferences Pane ................................................................................................ 20-10
RMX Management .............................................................................................. 20-10
List Pane ............................................................................................................... 20-11
Status Bar ............................................................................................................. 20-11
Address Book ...................................................................................................... 20-12
Conference Templates ........................................................................................ 20-12
Adding MCUs to the MCUs List ...................................................................................... 20-13
Starting a Conference ......................................................................................................... 20-14
Starting a Conference from the Conferences Pane ................................................ 20-15
Starting a Reservation ................................................................................................ 20-16