Polycom RealPresence 2000, Administrator'S Manual

Page: 969 / 1130

Polycom, Inc.
G-1
Appendix G
Configuring Direct Connections to the
Collaboration Server
Direct connection to the RMX is necessary if you want to:
•
Modify the RMX’s Factory Default Management Network settings without using the USB
memory stick.
• Connect to the RMX’s Alternate Management Network for support purposes.
• Connect to the RMX via a modem.
Management Network (Primary)
If you do not want to use the USB memory stick method of modifying the RMX’s
Management Network parameters, it is necessary to establish a direct connection between a
workstation and the RMX.
Alternate Management Network
The Alternate Management Network enables direct access to the RMX for support purposes.
While being separate from all other networks, it has identical functionality to the Management
Network .
Support personnel can log in and use it to manage the RMX if a connection to the
Management Network cannot be made or if internet access to the host network is blocked by
LAN security or a firewall.
The
Alternate Management Network cannot be configured and operates according to factory
defaults.
The administrator’s
Login name, Password , viewing and system permissions on the
Alternate Management Network are the same as those on the Management Network.
Once logged in, the RP Collaboration Server Web Client behaves as if the administrator had
logged in on the Management Network.
Direct connections to the RMX are not supported when the RMX is in Ultra Secure Mode . For more
information see " Ultra Secure Mode” on page 1-1 .
Connection to the Alternate Management Network bypasses LAN and Firewall security. Strict control
of access to LAN 3 port is recommended.