IAI R-unit RSEL, Instruction Manual, Page: 837 / 844

Chapter 14 W
arranty
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14.1 Warranty Period
Whichever of the following periods is shorter:
● 18 months after shipment from IAI
● 12 months after delivery to a specified location
● 2,500 operational hours
14.2 Scope of the Warranty
Our products are covered by warranty when all of the following conditions are met.
Faulty products covered by warranty will be replaced or repaired free of charge:
(1) The breakdown or malfunction in question pertains to our product as delivered by IAI or our
authorized dealer.
(2) The breakdown or malfunction in question occurred during the warranty period.
(3) The breakdown or malfunction in question occurred while the product was in use for an
appropriate purpose under the operating conditions and operating environment specified in
the instruction manual and catalog.
(4) The breakdown or malfunction in question was caused by a specification defect, malfunction,
or poor product quality.
Note that breakdowns due to any of the following reasons are excluded from the scope of warranty:
(1) Anything other than our product
(2) Modification or repair performed by a party other than IAI (unless approved by IAI)
(3) Anything that could not be easily predicted with the level of science and technology available
at the time of shipment from IAI
(4) Natural disaster, unnatural disaster, incident or accident for which we are not liable
(5) Natural fading of paint or other symptoms of aging
(6) Wear, depletion or other expected results of use
(7) Operation noise, vibration or other subjective sensations not affecting function or maintenance
Note that the warranty only covers our product as delivered and that any secondary loss arising
from a breakdown of our product is excluded from the scope of warranty.
14.3 Honoring the Warranty
As a rule, the product must be consigned to IAI for repair under warranty.
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14.4 Limited Liability
(1) We assume no liability for any special damage, consequential loss or passive loss such as a
loss of expected profit arising from or in connection with our product.
(2) We assume no liability for any program or control method created by the customer to operate
our product or for the results of any such program or control method.
14.5 Conformance with Applicable Standards/Regulations, etc., and
Application Conditions
(1) If our product is combined with another product or any system, equipment, etc., used by the
customer, the customer must first check the applicable standards, regulations and/or rules.
The customer is also responsible for confirming that such combination with our product
conforms to the applicable standards, etc.
In such a case we assume no liability for the conformance of our product with the applicable
standards, etc.
(2) Our product is for general industrial use. It is not intended or designed for the applications
specified below, which require a high level of safety. Accordingly, as a rule our product cannot
be used in these applications.
Contact IAI if you must use our product for any of these applications:
(1) Medical equipment used to maintain, control or otherwise affect human life or physical
health
(2) Mechanisms and machinery designed for the purpose of moving or transporting people
(vehicles, railway facilities, aviation facilities etc.)
(3) Machinery components essential for safety (safety devices etc.)
(4) Equipment used to handle cultural assets, art or other irreplaceable items
(3) Contact IAI in advance if our product is to be used in any condition or environment that differs
from that specified in the catalog or instruction manual.
14.6 Other Items Excluded from Warranty
The price of the product delivered to you does not include expenses associated with programming,
the dispatch of engineers, etc. Accordingly, a separate fee will be charged in the following cases even
during the warranty period:
(1) Guidance for mounting/adjustment and witnessing of test operation
(2) Maintenance and inspection
(3) Technical guidance and education on operating/wiring methods, etc.
(4) Technical guidance and education on programming and other items related to programs