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Assa Abloy TRAKA32, User Manual

The Assa Abloy TRAKA32 is a cutting-edge security system that ensures efficient key management. Explore its full potential with the comprehensive User Manual, available for download absolutely free of charge from our website. Discover the TRAKA32's features, functions, and installation instructions. Maximize your security measures effortlessly!

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V3.5 14/08/19 

UD0089 

Page 861 

This Document is uncontrolled unless over stamped "CONTROLLED DOCUMENT" 

 

5.1.1.5

 

REPLACING THE 8BIT CONTROL PCB 

NOTE:

 Replacing the Control PCB may take up to half an hour to complete. Please ensure that any 

important keys are removed from the systems prior to the replacement, as it may be difficult to obtain the 
keys. 

1.

 

Load the Traka32 software by double clicking on the 

 icon. 

2.

 

Select the appropriate system from the 

 drop down menu that you wish 

to work on. 

3.

 

Click on the 

 button. 

4.

 

Please refer to the 

Anti Static Precautions

 before working on the Traka system. 

5.

 

Using the Master Key, unlock the Pod Lock. The Control Panel is hooked in at the bottom and locked at 
the top. Carefully begin to remove the Control Panel. 

6.

 

You will see that there are several wires connected to the Printed Circuit Board (PCB) that are attached to the 
control panel. Determine which version of the Control PCB you have using the 

Control PCB Diagrams

. 

7.

 

If you have V2.20 of the Control PCB then... 

a.

 

Disconnect the Battery. 

b.

 

Disconnect the Power Supply. 

8.

 

If you have V2.30.01 or above of the Control PCB then... 

a.

 

Set the On/Off switch to Off. 

9.

 

Carefully disconnect any remaining wires noting where and how they connect and completely remove the 
control panel. 

10.

 

Place the Control Panel on a suitable flat surface. 

11.

 

Remove the four fixing screws the hold the Control PCB in place and remove the Control PCB 
 

NOTE:

 There will be four fibre washers between the Control PCB and the Control Panel. Please put 

these in a safe place until needed. 

12.

 

Place the Control PCB on a flat surface and carefully remove the EEPROM from its socket and place it in the 
socket on the new Control PCB. 
 

NOTE:

 Please ensure that all the legs of the EEPROM are correctly located before firmly pushing 

the EEPROM in place. 

13.

 

Check that all the Jumper Settings are set correctly on the new Control PCB by copying the settings of the 
old Control PCB. Please ensure you check the Reader Select, Comms Select and ROM Select settings. 

14.

 

Place the new Control PCB back on the Control Panel ensuring the fibre washers are in place and secure with 
the four fixing screws. 

15.

 

Hook the Control Panel into the bottom of the Pod. Whilst holding the control panel, re-connect all the wires 
to the Control PCB. 

16.

 

If you have V2.20 of the Control PCB then... 

a.

 

Reconnect the Power Supply. 

b.

 

Reconnect the Battery. 

17.

 

If you have V2.30.01 or above of the Control PCB then... 

Summary of Contents for TRAKA32

Page 1: ...V2 6 06 Oct 17 UD0089 1 This Document is uncontrolled unless over stamped CONTROLLED DOCUMENT TRAKA32 USER GUIDE UD0089 14 08 19 VERSION 3 5 ...

Page 2: ...d LCD Resynchronisation note to Firmware Options Settings section 1 9 09 01 17 LN Added detail for setting multiple user permit expiry in User Details section 2 0 20 02 17 LN Added note to Transfer iFob Ownership in iFob Menu section 2 1 10 03 17 LN Added more details to Location Storing section 2 2 19 04 17 LN Added Key Access by Security Group Report 2 3 05 06 17 LN Added details on Online and O...

Page 3: ...view 23 2 1 5 Communications 24 2 2 Ethernet 28 2 3 Hardware Installation 29 2 3 1 Anti Static Precautions 29 2 3 2 What you should have 30 2 3 3 What you will need 31 2 3 4 Serial Number Rating Plate 32 2 3 5 M Series 33 2 3 6 S Series 38 2 3 7 L Series 47 2 3 8 Lockers 56 2 3 9 Mains Power Supply Battery Information 64 2 4 Communication Installation 67 2 4 1 RS232 Installation 67 2 4 2 RS485 Ins...

Page 4: ...are 162 3 1 Traka32 Software Overview 162 3 2 Read All Systems Data 164 3 3 Languages 165 3 4 System Settings 166 3 4 1 Adding Systems 166 3 4 2 Editing Systems 167 3 4 3 Deleting Systems 168 3 4 4 System Settings 169 3 4 5 System Configuration 178 3 5 System Viewer 181 3 5 1 System Viewer Overview 181 3 5 2 iFob Menu 185 3 5 3 System Menu 192 3 6 iFob Details 199 3 6 1 Editing iFobs 199 3 6 2 Add...

Page 5: ... 3 9 File 258 3 9 1 Properties 258 3 9 2 Options 280 3 10 Edit 308 3 10 1 Cut 308 3 10 2 Copy 309 3 10 3 Paste 310 3 11 View 311 3 11 1 Locker Allocation Wizard 311 3 12 Reports 312 3 12 1 Reports Overview 312 3 12 2 Software Audit 314 3 12 3 Advanced Software Audit 315 3 12 4 Key Access Report 316 3 12 5 Crystal Reports 317 3 12 6 Dock Door Reports 333 3 12 7 Transaction Reports 335 3 13 Tools 34...

Page 6: ... 3 14 1 Engineers Menu Overview 366 3 14 2 Diagnostics 367 3 14 3 Event Pointer Editor 369 3 14 4 Desktop iFob Programmer 370 3 14 5 Edit T32Settings ini 371 3 14 6 Delete All Temporary Files 372 3 14 7 Clean Database 373 3 14 8 Traka Diagnostics Menu 374 3 15 Window 376 3 15 1 Cascade 376 3 15 2 Tile Horizontal 377 3 15 3 Tile Vertical 378 3 15 4 Arrange Icons 379 3 15 5 Refresh 380 3 15 6 Show S...

Page 7: ...ult Logging 427 3 19 6 FIFO for Key Cabinets 444 3 19 7 Fire Alarm Access Override 447 3 19 8 Fuel Level Logging 451 3 19 9 Hide Red LED s For Unauthorised Access 452 3 19 10 iFob Release Timer 453 3 19 11 iFob Return Prompt 454 3 19 12 iFob in Wrong Slot System Lockdown 457 3 19 13 Incorrect Identification Lockdown 459 3 19 14 Immobilisor 461 3 19 15 Job Reference Logging 498 3 19 16 Keep User Lo...

Page 8: ...larm Notification 655 3 20 8 Lists Reports 657 3 20 9 Firmware Upgrades 664 3 20 10 Configure Firmware 672 3 21 Traka32 as a Windows Service 697 3 21 1 Traka32 as a Windows Service TAAS Overview 697 3 21 2 Traka as a Service Installation Prerequisites 698 3 21 3 Traka as a Service Installation 699 3 21 4 Setting Up Traka32 as a Windows Service 700 3 21 5 Starting and Stopping the Service 702 3 21 ...

Page 9: ...11 1 Broken iFob In Cabinet 758 4 11 2 ID Not Recognised 759 4 11 3 iFob Not Authorised 760 4 11 4 Memory Almost Full 761 4 11 5 WARNING MEMORY FULL 762 4 11 6 Check Alarms 763 4 11 7 How to take an iFob 764 4 12 Desktop iFob Programmer 765 4 12 1 Desktop iFob Programmer Overview 765 4 12 2 Desktop iFob Programmer Installation 766 4 13 Traka Handheld iFob Transfer Device 769 4 13 1 Handheld iFob T...

Page 10: ... Configuration 820 4 17 3 8bit CAN Gateway Hardware and Connections 822 4 17 4 16bit CAN Gateway Hardware and Connections 825 4 17 5 Using CAN Gateway 827 4 18 Sagem Fingerprint Reader 829 4 18 1 SAGEM Fingerprint Reader Overview 829 4 18 2 SAGEM Fingerprint Reader Drivers 830 4 18 3 SAGEM Fingerprint Enrolment 832 4 18 4 8bit SAGEM Fingerprint Reader Configuration 836 4 18 5 16bit SAGEM Fingerpri...

Page 11: ...g Receptor Strip 900 5 2 6 LED Receptor Strips 901 5 2 7 Intelligent Receptor Strip 902 5 3 Traka Locker Interface PCB 905 5 3 1 Locker Interface PCB Layout 905 5 3 2 Locker Interface PCB Features 907 5 4 Traka Interface 908 5 4 1 Interface Layout 908 5 4 2 Interface Selector Settings 909 5 5 Traka iFob 910 5 5 1 iFob Layout 910 5 6 Traka Door Lock 911 5 6 1 Door Lock Layout 911 5 7 Traka Battery ...

Page 12: ...ts products have the functionality protection in place for an organisation to meet GDPR obligations including the fulfilment of the following rights to individuals please note that to fulfil these requirements a process of using the software reporting process and or exporting screen shots will be required to be informed how their personal data is being used to access the personal data that is bein...

Page 13: ... to Traka This user guide has been prepared in order to assist you with every aspect of Traka ranging from planning to advanced features of all the Traka systems The content of this guide is based upon the following software and firmware versions Software Version 02 42 0000 8bit Firmware Version 06 08 41 and below 16bit Firmware Version 04 00 12 and below ...

Page 14: ...d efficient management of keys reducing losses as well as time and energy trying to locate misplaced or taken home assets The Key Cabinet systems consist of single or multiple security cabinets each containing up to 360 electronic key fobs iFobs Each iFob contains a unique electronic security ID number For most applications the keys are attached to the iFobs using security seals or key rings Acces...

Page 15: ... manual and the programs to which it refers are copyrighted and all rights reserved You are not permitted to Copy this manual by any means Allow other people to have copies of the programs Use the programs on more than one machine at a time Any such actions may be regarded as intent to defraud and action may be taken ...

Page 16: ...y in your particular application both initially and on a regular basis We would ask you to consider how you would operate your business should you be unable to access the keys due to a hardware or software failure We would also recommend you implement some contingency plan to cover such an occurrence For these reasons Traka and their agents and distributors cannot assume liability or responsibilit...

Page 17: ...g V2 10 0000 Can be found in the System Details window Database Type e g Access SQL etc Web Addresses From our main website you can access our technical support website where you keep up to date with all the latest downloads and information Traka Website http www traka com Email If you have any questions regarding any aspect of Traka please feel free to email us Enquiries info traka com Support su...

Page 18: ...s required during the period of the annual maintenance Furthermore Traka will provide a login to our technical support web site where information on the latest upgrades is available and where the latest software may be downloaded Software upgrades are supplied on a self install basis and requests for Traka to install the software are not included within the warranty or annual support agreement Res...

Page 19: ...th Traka personnel in the diagnosis of any error or defect 7 Ensure in the interests of health and safety that Traka personnel while on the Customers premises for the purpose of this agreement are either at all times accompanied by a member of staff familiar with the premises and safety procedures or trained in respect of the site health and safety procedures Limitation of Liability Traka shall no...

Page 20: ...gned as a high security safe it is designed to control and monitor the issue of keys The security of the location should be provided by the customer so please don t position the Traka systems in an exposed or vulnerable location Indoor use only Traka systems are designed to be used in ambient dry conditions not in an exposed location Type of wall Traka systems can be quite heavy typically weighing...

Page 21: ...he Traka system Please refer to the RS232 and Modem sections Other things to take into account when Networking Traka are as follows Database location You will need to consider where the Traka database is to be located either on the local hard drives of a workstation or preferably on a server Backing up the database As Traka is building a long term history of keys used it is essential that the data...

Page 22: ...e for installation on a single computer If you wish for more than one computer to access the database assuming that you have a suitable network you will need to purchase additional user licenses If you wish these can be purchased after the initial installation as the software provides a 90 day evaluation period during which you may legitimately use the software However after the 90 day period it w...

Page 23: ...osoft Access and Microsoft SQL Microsoft Access Access is ideal for standalone or small network users with small amounts of data It is very simple to install and maintain through the Traka32 software Microsoft SQL SQL is ideal for large network users providing a robust database SQL is more complex to install and maintain than Access and will require an SQL Administrator ...

Page 24: ...less over stamped CONTROLLED DOCUMENT 2 1 5 COMMUNICATIONS 2 1 5 1 COMMUNICATIONS OVERVIEW Each Traka System is administered from one or more copies of the Traka32 software There are several ways of communicating between the Traka32 software and the Traka Systems ...

Page 25: ...ommunications between the Traka32 software and a Traka System This is most commonly used where only a single Traka System is administered by a single copy of the Traka32 software It is also possible to combine the RS232 communications with Ethernet to allow a single Traka32 client to administer the Traka Systems and as many additional view only Traka32 clients as is required ...

Page 26: ...S 485 is most commonly used where multiple Traka Systems are administrated from a single copy of the Traka32 software It is also possible to combine the RS485 communications with Ethernet to allow a single Traka32 client to administer the Traka Systems and as many additional view only Traka32 clients as is required ...

Page 27: ...14 08 19 UD0089 Page 27 This Document is uncontrolled unless over stamped CONTROLLED DOCUMENT 2 1 5 4 MODEM A modem can be used to communicate to a remote Traka Systems Please refer to your modem user guide ...

Page 28: ... uses a Traka Ethernet Device TED to connect to connect a Traka System to an Ethernet There are currently two types of TED available Moxa Xport Each device has to be configured to talk across the network you are installing Traka onto Before configuring each device you will need to obtain some information from the Network Administrator of the network you are installing onto Each device will require...

Page 29: ...ischarge This normally involves connecting yourself to an earth source via a wrist strap so that any static generated is immediately discharged to earth Failure to take static precautions may damage the Traka equipment This damage may not manifest itself immediately but may cause the unit to fail in the future If you have queries about static precautions please do not hesitate to contact your supp...

Page 30: ...ur Traka System you will be supplied with the appropriate communication parts RS232 A supplied length of cable with 9 pin D plugs at either end RS485 An RS232 to RS485 Converter with patch lead for the PC A patch lead for each Traka system RS485 network cable category 5 Supplied on request RS485 network ports category 5 RJ45 Supplied on request RS485 installation guide Modem Modem This may be pre ...

Page 31: ...mp spur with a 3 amp fuse fitted It is not recommended that you simply plug Traka into a local power socket A computer Please check the minimum PC requirements before making a selection If you are using a modem to communicate to your system then the PC will require a modem Suitable Fixings and Tools Suitable fixings must be chosen to support the weight of the Traka cabinets Networking If you are n...

Page 32: ...right hand side stating were you can find the Rating Plate For the Traka S Series the Rating Plate is located on the inside you will need to remove the control panel in order to view the Rating Plate Additionally there will be another label on the outside of the S Series on the right hand side stating were you can find the Rating Plate For Traka Products such as the L Series Lockers and Access con...

Page 33: ...arefully unpack your Traka unit and ensure all the necessary parts are there using the check list 2 The Control Panel is hooked in at the bottom and locked at the top Using the Master Key unlock the Cam Lock 3 Carefully begin to remove the Control Panel You will see that there are several wires connected to the control panel Carefully disconnect the following wires noting where and how they connec...

Page 34: ...nnect the receptor ribbon cable Put the receptor strips in a safe place until needed noting where they came from as they must be returned to the same location NOTE It is essential that the receptor strips are replaced in the same location from which they were removed otherwise the system will not function correctly 8 Disconnect the following cables from the Control PCB taking note of how and where...

Page 35: ...llen Key remove the 4 screws to remove the 16bit Control PCB Plate or the 8bit Control PCB depending on your system type 10 The above preparation will have now revealed the 4 fixing holes that can be used to fix the system to a suitable wall with suitable fixings 11 Now refer to the M Series Installation section ...

Page 36: ...attach the system to the wall using the appropriate fixings 3 20mm knockout holes are provided in the top and bottom of the cabinet The power supply and communication cables should be brought to the top or the bottom of the system via 20mm trunking NOTE Please refer to the mains power supply section for the power supply connection details and the relevant communication installation section for the...

Page 37: ...ious PCB connections please refer to the 8bit Control PCB Diagrams or 16bit I O PCB layout section of the Traka32 Help Guide 9 Insert the Battery into the base of the Pod and connect to the Control PCB 10 Switch the On Off switch on the 8bit Control PCB or 16bit I O PCB to On You should hear a double beep and the LCD should light up and start to display text If this does not happen then switch Off...

Page 38: ...otect the stainless steel finish and polycarbonate door 1 Carefully unpack your Traka system and ensure your all the necessary parts are there using the checklist 2 The Control Panel is hooked in at the bottom and locked at the top Using the Master Key unlock the Control Panel Cam Lock 3 Tilt the Control Panel forward and reach inside and open the door manually by moving the door lock catch up 4 U...

Page 39: ...llen Key remove the screws holding the Receptor Frame in place 8 Carefully slide the Receptor Frame to the right to free from the main cabinet and remove NOTE The receptor frame is heavy especially when fully loaded with keys 9 The above preparation will have now revealed the 6 fixing holes that can be used to fix the system to a suitable wall with suitable fixings 10 Now refer to the S Series Ins...

Page 40: ...ins spur 2 Due to the weight of the system we suggest the top central hole is marked and drilled first The system can then be supported on this one whilst the others are marked and drilled 3 20mm knockout holes are provided in the top and bottom of the cabinet The power supply and communication cables should be brought to the top or the bottom of the system via 20mm trunking NOTE Please refer to t...

Page 41: ...a double beep and the LCD should light up and start to display text The cabinet will continue to beep whilst the door is open if fitted If this does not happen then switch Off the On Off switch and double check your connections 11 Close the Control Panel Door 12 The Control Panel is hooked in at the bottom and locked at the top Using the Master Key unlock the Control Panel Lock 13 Tilt the Control...

Page 42: ...binets except for the way in which they connect Please refer to the preparation and installation sections on how to mount an S Series cabinet on the wall along with the details below on how to connect the cabinets together The cabinets are connected via a series of Interface PCBs Using a 34 way ribbon cable you can connect the cabinets as follows 1 Connect the Control PCBs Receptor Connector to th...

Page 43: ...nets then continue to connect the Output to Input of the remaining Interface PCBs NOTE When connecting the Interface PCBs it is important to check the following Cabinet Selector settings Please refer to the Interface Selector Settings section of the Traka32 Help Guide for details on the correct settings Cabinet Jumper settings Please check there is only a link across the J1 jumper on the last cabi...

Page 44: ...a System follow the procedure below To open the Control Panel Door 1 Ensure the system is disconnected from the mains power before continuing 2 The Control Panel is hooked in at the bottom and locked at the top Using the Master Key unlock the Control Panel Cam Lock 3 Tilt the Control Panel forward and reach inside and open the door manually by moving the door lock catch up ...

Page 45: ...e and lock the Control Panel You will now be able to swing open the Control Panel Door To further open the Receptor Frame 5 Fit the Receptor Frame Hinge into the locating slots at the top and bottom of the cabinet by inserting the top first and then the bottom 6 Using a 2 5mm Allen Key remove the bolts holding the receptor frame in place ...

Page 46: ...ver stamped CONTROLLED DOCUMENT 7 Carefully slide the frame to the right aligning the holes in the Receptor Frame Hinge with those in the frame itself 8 Fit two plastic Wing Bolts attaching the Receptor Frame Hinge to the Receptor Frame 9 Slowly open the Receptor Frame ...

Page 47: ...ng the system NOTE Any plastic protective film should be removed after installation in order to protect the stainless steel finish and polycarbonate door 1 Carefully unpack your Traka system and ensure all the necessary parts are there using the check list 2 The L Series system comes in two parts the Pod and the Cabinet Start with the cabinet s and install the Pod last 3 Using the Master Key open ...

Page 48: ... 1U blanking panels 6 The above preparation will have now revealed 5 fixing holes 7 You will find the following cables hanging in the back of the cabinet Carefully thread these cables through the pre drilled hole in the right hand side of the cabinet Receptor Ribbon Cable Door Switch Solenoid Cable Earth Cable 8 Now refer to the L Series Pod Preparation section ...

Page 49: ...pack your Traka Pod and ensure your all the necessary parts are there using the check list 2 The Control Panel is hooked in at the bottom and locked at the top Using the Master Key unlock the Cam Lock 3 Carefully begin to remove the Control Panel You will see that there are several wires connected to the Control PCB that are attached to the control panel Carefully disconnect the following wires no...

Page 50: ...ONTROLLED DOCUMENT 4 Completely remove the control panel and put in a safe place until needed 5 The above preparation will have now revealed the 4 fixing holes that can be used to fix the pod to a suitable wall with suitable fixings 6 Now refer to the L Series Installation section ...

Page 51: ... wall and any wall covering to which the Traka System is fixed must be made of low flammability material at least 94 UL 5V flammability class equivalent Please ensure that any flammable materials for example wall paper are completely removed before fixing the cabinet to the wall 1 Locate the cabinet on the floor and against the wall where you want it to go NOTE Remember to leave at least 350mm cle...

Page 52: ...les should be brought to the top or the bottom of the pod via 20mm trunking NOTE Please refer to the mains power supply section for the powers supply connection and the communication installation section for the communications connection Do not switch on the system at this point 7 Once securely fixed to the wall and the mains and communications cables have been run to the system the items removed ...

Page 53: ...PCB or 16bit I O PCB to On You should hear a double beep and the LCD should light up and start to display text If this does not happen then switch Off the On Off switch and double check your connections 13 Finally close the Control Panel carefully into the Pod and lock with the Master Key The Control Panel should fit easily if not check that no wires have become caught or trapped between the Contr...

Page 54: ...gether The cabinets are connected via a series of Interface PCBs Using a 34 way ribbon cable you can connect the cabinets as follows 1 Connect the Control PCBs Receptor Connector to the first Interface PCBs Input Connector 2 Connect the first Interface PCBs Output Connector to the second Interface PCBs Input Connector NOTE Cables running between systems must be passed through the cutouts in the si...

Page 55: ...e Interface Selector Settings section of the Traka32 Help Guide for details on the correct settings Cabinet Jumper settings Please check there is only a link across the J1 jumper on the last cabinet in the series All the other cabinets must not have the link across J1 Please refer to the 8bit Control PCB Diagrams or 16bit I O PCB layout and Interface PCB Diagram of the Traka32 Help Guide to locate...

Page 56: ...removed after installation in order to protect the finishes Locker Preparation 1 Carefully unpack your Traka Locker system and ensure all the necessary parts are there using the check list 2 Using the Master Keys unlock the Cam Locks on each side of the locker and lift up the hinged Access Cover to expose the Interface boards and cables Beneath the cover you will see the locker PCBs connecting all...

Page 57: ...w the lock and RFID cables if applicable to the PCB they are connected to and disconnect You will also need to disconnect the earth cable as described in the previous step 6 Carefully tilt the module forward and lift over the lip at the front of the frame to remove Take care not to damage any cables when removing the modules NOTE If your system has been designed with USB charging depending on the ...

Page 58: ... in at the bottom of the Pod and locked at the top Using the Master Key unlock the Cam Lock 2 Carefully tilt the Control Panel towards you leaving the bottom hooked in You will see that there are several cables connected to the PCB that are attached to the control panel Carefully disconnect the following wires noting where and how they connect ...

Page 59: ... DOCUMENT LCD Keypad Card Reader if applicable Earth Cable NOTE For more details on the various PCB connections please refer to the 8bit Control PCB Diagrams or 16bit I O PCB layout section of the Traka32 Help Guide 3 Completely remove the control panel and put in a safe place until needed ...

Page 60: ...rolled unless over stamped CONTROLLED DOCUMENT 4 The above preparation will have now revealed the 4 fixing holes that can be used to fix the pod to a suitable wall with the appropriate fixings 5 Please now refer to the Modular Locker Installation section ...

Page 61: ...me through the cut out 2 Locate on the wall where you want the locker system to go the Pod should be no further than 1 meter from the mains spur 3 Mark and drill the fixing holes for both the locker frame and the pod and attach the system to the wall using the appropriate fixings 4 Once securely fixed to the wall the mains and communications cables need to be run to the unit 20mm knockout holes ar...

Page 62: ...ve pre fitted brackets inside the compartment to place in the chargers before refitting the brackets Alternatively you may have been supplied with brackets not yet fitted In either case the system drawing will show a detailed view of how the brackets are fitted to incorporate the charger An example is shown below 7 The modules that were removed in preparation can now be replaced and the all cables...

Page 63: ...p Guide 10 Insert the Battery into the base of the Pod and connect to the 8bit Control PCB or 16bit I O PCB respectively 11 Switch the On Off switch on the 8bit Control PCB or 16bit I O PCB to On 12 You should hear a double beep and the LCD should light up and start to display text If this does not happen then switch Off the On Off switch and double check your connections 13 Finally close the Cont...

Page 64: ...ORMATION 2 3 9 1 MAINS POWER SUPPLY ENCLOSURE The Traka power supply is housed within a metal enclosure that ensures people cannot touch the live power terminals if they gain access to the systems electronics Older versions of the power supply aren t completely enclosed but do have a plastic guard covering the terminals as shown below ...

Page 65: ...lso be run inside 20mm trunking to the non switched fused mains spur NOTE THIS APPLIANCE MUST BE EARTHED NOTE The wires in this mains lead are coloured in accordance with the following code Green Yellow Earth Blue Neutral Brown Live If the coloured wires of the mains lead of this appliance do not correspond with the coloured markings identifying the terminals in your spur proceed as follows The wi...

Page 66: ...ng or servicing a Traka System please ensure both mains and battery power sources are disconnected from the system This section will explain how to disconnect the battery from 8bit and 16bit systems Battery Disconnection 1 Open the control pod panel of the system using the master key 2 Locate the battery Usually placed at the bottom of the control pod 3 Disconnect the battery cable from the termin...

Page 67: ...available serial port on the chosen PC Please refer to the 8bit Control PCB Layout diagrams to locate the RS232 Connector 3 In Traka32 right click on the Control Pod and select Configure System 4 Select the Comms tab 5 Select which serial port the RS232 cable is connected to on the PC and then specify the Baud Rate as 19200 N 8 1 NOTE The Baud Rate of 19200 N 8 1 is specified for Control PCBs fitt...

Page 68: ...n the 16bit I O PCB 2 Using the supplied RS232 cable connect the male end to the RS232 link cable and the female end to an available serial port on the chosen PC 3 In Traka32 right click on the Control Pod and select Configure System 4 Select the Comms tab 5 Select which serial port the RS232 cable is connected to on the PC and then specify the Baud Rate as 38400 N 8 1 6 Click Save Close ...

Page 69: ... power cables Running the RS485 Cable 1 Run the Cat 5 UTP cable from the PC to the first Traka system in the chain leaving approximately 1 metre spare at each end 2 Run additional lengths of Cat 5 UTP between the first Traka system and the next and do this for all additional Traka systems 3 Attach the Wall Port to the wall behind the Control Panel at any convenient height so that the RJ45 socket f...

Page 70: ... tilt forward to access the Control PCB 3 Ensure the On Off Switch on the Control PCB is set to Off Refer to the 8bit Control PCB Layout or 16bit I O PCB Layout diagrams to locate the On Off Switch 4 Connect the supplied patch cable between the RJ45 Wall Port and the RS485 Connector on the Control PCB The diagram below shows the location of the RS485 Connector for both 8bit and 16bit systems 5 If ...

Page 71: ...ver stamped CONTROLLED DOCUMENT KK Systems K2 Converter DIP Switch Settings Here are the default DIP Switch settings used on the KK Systems K2 RS 232 to RS 485 converter used on the cable connecting the PC to the RS485 network K2 Off RXEN On TXEN On Off Off Off OPT Off ...

Page 72: ...Static Precautions before configuring the Traka systems 2 Using the Master Key unlock the Control Panel and tilt forward to gain access to the system electronics 3 Ensure the On Off Switch on the Control PCB is set to Off Refer to the 8bit Control PCB Layout or 16bit I O PCB Layout diagrams to locate the On Off Switch 4 Please refer to the following diagrams on how to connect the modem or 5 Fit th...

Page 73: ...er Switch is switched On Depressed 10 Switch the On Off Switch on the Control PCB to On 11 Hold down the 0 key on the keypad At the same time press and release the Reset button on the Control PCB This will configure the modem with the correct communications settings and to auto answer 12 When you release the Reset button you should hear two beeps followed by a double beep this means the modem is c...

Page 74: ...anel of the Traka system feeding the Patch Lead out through any of the cable knockout holes on the Pod cabinet 6 Connect the RS232 Port of the TMED to the RS232 Port of the Traka system using the cable provided 7 Connect the 10 100M Ethernet Port of the TMED to your Ethernet using a straight through Ethernet cable In some cases a cross over cable may be required 8 Connect the DC IN of the TMED to ...

Page 75: ...istrator or Local Traka Engineer to set up the TMED Using Telnet 1 Check that the DIP Switch Settings on the TMED are all set to Off 2 Check that the PWR and Link lights are both On If the PWR light is not on then re check your connections If the Link light is not on then re check your connections and ensure that the network port that you have connected the TMED to is patched in correctly 3 From a...

Page 76: ...ction later in this topic Using Moxa PComm Terminal Emulator Before you begin you will need to have a PC in close proximity to the TMED and a fully connected 9 Pin Male to 9 Pin Female Serial Cable or fully connected 9 Pin Male to 25 Pin Female Serial Cable depending on your PC 1 Please refer to the Anti Static Precautions before configuring the Traka systems 2 Load the Moxa Software CD into your ...

Page 77: ...2 Port of the TMED 8 Connect the RS232 Port of the TMED to a spare RS232 Port on your PC using a 9 Pin Male to 9 Pin Female Serial Cable or 9 Pin Male to 25 Pin Female Serial Cable depending on your PC 9 Check that the DIP Switch Setting SW1 on the TMED is set to On 10 Using the PComm Terminal Emulator click on the Port Manager menu and then click on the Open icon 11 From the Property window s Com...

Page 78: ...erminal Type to VT100 13 Again from the Property window click on OK and after a few seconds the following screen should appear Please note if the following text Console terminal type 1 ansi vt100 2 vt52 1 does not appear on the screen then try powering down the TMED waiting 5 seconds and powering back up again 14 Next refer to the configuration section below ...

Page 79: ... Windows 9x and you cannot use the arrow keys click on Terminal followed Preferences and set the VT100 Arrows option 2 Using the keyboard set the following options a DHCP Disable press enter to select options b IP Address enter your IP Address here press space to clear unwanted text c Netmask enter your Subnet Mask here d Gateway enter your Default Gateway here 3 When complete press Esc to return ...

Page 80: ... the following options a Application Raw Connection TCP Server press enter to select options 6 Using the keyboard highlight Select for more settings and press Enter 7 Using the keyboard set the following options a Make a note of the TCP Port number as you need this to configure Traka32 It is usually 4001 but you can alter this if required 8 When complete press Esc to return to the top menu ...

Page 81: ...9200 Set 9600 if the Control PCB is fitted with a 3MHz crystal or set 19200 if the Control PCB is fitted with a 7MHz crystal Please refer to the Control PCB Diagrams to locate the crystal type b Parity None c Data Bit 8 d Stop Bit 1 e Flow Control None f UART FIFO Enable 11 When complete press Esc to return to the top menu 12 When you are happy the configuration is correct use the keyboard arrow k...

Page 82: ... CONTROLLED DOCUMENT 13 Press Enter again to confirm your changes 14 Disconnect the TMED from your PC and re connect to the Traka System 15 Check that the DIP Switch Settings on the TMED are all set to Off 16 Finally close the Control Panel carefully and lock with the Master Key ...

Page 83: ...V3 5 14 08 19 UD0089 Page 83 This Document is uncontrolled unless over stamped CONTROLLED DOCUMENT 2 4 4 1 3 MOXA DIP SWITCH SETTINGS ...

Page 84: ...V3 5 14 08 19 UD0089 Page 84 This Document is uncontrolled unless over stamped CONTROLLED DOCUMENT 2 4 4 1 4 MOXA LED INDICATORS ...

Page 85: ...stem must use a different port number e g 10001 10002 10003 etc Port 9999 is also used for configuration of the Traka Systems network adaptor but is not used day to day Bandwidth Read All System Data This is the most common communication averaging 670 bytes per second The graph shows the downloading of 2000 events which takes around 2 minutes Synchronise System Peak 384 bytes per second and then a...

Page 86: ...9 UD0089 Page 86 This Document is uncontrolled unless over stamped CONTROLLED DOCUMENT Firmware Upgrade Peak 525 bytes per second and averaging down to 245 bytes per second when synchronising iFobs and User records ...

Page 87: ...the system electronics 3 Set the On Off switch on the Control PCB to Off 4 If your system is 8bit ensure the jumper settings are set to Ethernet on the Control PCB Refer to the 8bit Control PCB Communication Jumper Settings 5 Connect the TXED to your Ethernet using a straight through Ethernet cable In some cases a cross over cable may be required 6 Set the On Off switch on the Control PCB to On 7 ...

Page 88: ...o activity check that there is power to the Control PCB and that it is switched on and re check your connections to the Control PCB Wall Port Patch Panels and Ethernet Switch Hub 2 From a workstation that is connected to the network click on Start Run and the following window will appear In order to establish an initial connection with the device we must use the ARP method to create an entry in th...

Page 89: ...g the Traka systems 2 Using the Master Key unlock the Control Panel and tilt forward to gain access to the system electronics 3 Set the On Off switch on the Control PCB to Off 4 If your system is 8bit ensure the jumper settings are set to Ethernet Config on the Control PCB Refer to the 8bit Control PCB Communication Jumper Settings The 16 bit Control PCB auto detects the communications method so n...

Page 90: ...to the Engineers section for further details 8 Click on the Engineers menu followed by Diagnostics 9 Click on the Serial tab if not already selected 10 Select the appropriate Serial Port 11 Do one of the following depending on your hardware For an 8 bit Control PCB set the Serial Port Settings to 9600 N 8 1 For a 16 bit Control PCB set the Serial Port Settings to 38400 N 8 1 12 Click on the Traka ...

Page 91: ...uld appear within a couple of seconds MAC address 00204A802CA8 Software version 01 2 030210 XPT Press Enter to go into Setup Mode e Press Enter quickly to go into the Set up mode f Now refer to the Configuration section further below g When complete close the Diagnostics window in Traka32 h Disconnect the RS232 cable i Set the jumper settings on the 8 bit Control PCB to Ethernet Please refer to th...

Page 92: ...do this automatically i Now refer to the Configuration section below j When complete close the Diagnostics window in Traka32 k Disconnect the RS232 cable l Press on the keypad to exit the XPort terminal m Press 3 more times to exit the Setup Menu n Finally close the Control Panel carefully and lock with the Master Key Configuration When entering the configuration menu the following summary will be...

Page 93: ...rval 0 s Trigger 3 Serial Sequence 00 00 CP1 X CP2 X CP3 X Message Priority L Min notification interval 0 s Re notification interval 0 s Change Setup 0 Server configuration 1 Channel 1 configuration 3 E mail settings 5 Expert settings 6 Security 7 Factory defaults 8 Exit without save 9 Save and exit Your choice 1 Type 0 Server configuration followed by Enter 2 Type each part of the IP Address foll...

Page 94: ...owed by Enter 7 Again type each value one at a time followed by Enter setting to the following values If you do not want to change a value just press Enter to skip 8 For the Baudrate type 9600 for an 8bit Control PCB fitted with a 3MHz crystal type 19200 for an 8bit Control PCB fitted with a 7MHz crystal or type 38400 for a 16bit system followed by Enter Please refer to the 8bit Control PCB Layout...

Page 95: ... option is disabled the only way to re configure the XPort device is to use the Diagnostics Tool within Traka32 Disable Telnet Setup N Y 17 For the next two settings please keep the default settings as shown below If you do not want to change a value just press Enter to skip Disable TFTP Firmware Update N Disable Port 77FEh N 18 To disable the Web Server Configuration capability set the Disable We...

Page 96: ...0089 Page 96 This Document is uncontrolled unless over stamped CONTROLLED DOCUMENT 2 4 4 2 4 XPORT LED INDICATORS Part Number XP1001000 01 Shipped prior to August 2004 Part Number XP1001000 03 Shipped after August 2004 ...

Page 97: ...digit will show whether or not the XPort is configured for Encryption Standard XP1001000 03R Encryption XP1002000 03R How to set up and use AES256 Encryption 1 To enable AES256 Encryption right click your Traka System from the System Viewer and select Configure System Then select the Comms tab 2 Ensure the IP Address and Port Number of the XPort are entered into the appropriate fields then tick th...

Page 98: ...ll set the encryption to AES256 e You will then be prompted Change Key N Press Y then press the Enter key to change key f You will then be prompted to Enter Key g Type in the Encryption Key which was earlier entered into the Traka32 system settings Notes i You do not need to type the dashes the XPort will put these in for you ii The XPort is not case sensitive iii The Encryption Key cannot be view...

Page 99: ...figured To configure the XPort device to send e mails please refer to the XPort Email configuration section 2 4 4 2 6 2 XPORT EMAIL CONFIGURATION To configure the Traka XPort Ethernet Device TXED to send e mail follow the procedure below 1 Connect to the XPort device using either Telnet or the Diagnostics Tool within Traka32 NOTE If you are not experienced with networks and e mail we suggest you a...

Page 100: ...Factory defaults 8 Exit without save 9 Save and exit Your choice 3 Type 3 E mail settings followed by Enter 4 Type each part of the Mail Server s IP Address followed by Enter If you do not want to change a value just press Enter to skip Mail server 0 0 0 0 000 10 000 0 000 0 000 20 5 Type the Unit Name of the Traka system followed by Enter This will form the first part of the e mail address e g re...

Page 101: ...just press Enter to skip CP1 A I X X CP2 A I X X CP3 A I X X 11 Type the Trigger 1 Message followed by Enter This would typically be the description of the alarm code For example if you wish to send an e mail for alarm code 6 enter the description iFob Forced From System Message iFob Forced From System 12 Enter the Trigger 1 Priority level followed by Enter Enter H for high priority or L for low p...

Page 102: ...isadvantage with the Online Auto communications is that in Ethernet Installations a network port is constantly opened between the Traka32 software and the Traka System Only one network port can be opened on a Traka system at any one time This means that if one copy of the Traka32 software is Online no other copies of the Traka32 software can communicate with the Traka system The Remote Host Auto C...

Page 103: ...XPort and the device s IP address 3 Locate your XPort device either by the MAC Address or the IP address then click it once to highlight it and select the Telnet button You will notice on the right hand side of the screen that you have connected to the XPort You will be prompted to press the Enter button Next press the number 1 button and then the Enter button You are now in the Channel 1 setup me...

Page 104: ...ation but with the addition of configuring the second Serial Port Follow the Xport Configuration section and after configuring the settings for Channel 1 follow the steps below 1 Select 2 from the main menu followed by Enter to configure the settings for Channel 2 2 Use the Enter key to navigate through the menu only entering values against the following fileds a Baudrate Enter the correct Baudrat...

Page 105: ... default Telnet is not installed with Windows Vista but you can install it by following the steps below To install Telnet Client 1 Click the Start button click Control Panel click Programs and then click Turn Windows features on or off If you are prompted for an administrator password or confirmation type the password or provide confirmation 2 In the Windows Features dialog box select the Telnet C...

Page 106: ...consists of 1 x FASTRACK S10 or FASTRACK S20 Wavecom Fastrack Supreme 10 or 20 1 x FASTRACK DATA CABLE Wavecom Fastrack Supreme 15 to 9 pin Data Cable 1 x FASTRACK PSU Wavecom Fastrack Supreme Power Supply for connecting to a PC only 1 x AO100 SMAM 5M Large Wall Mount Antenna with 5m of Cable 1 x NULL MODEM Converter When you receive your Traka cabinet the GPRS Module will already be connected to ...

Page 107: ...parate power supply instead of the control boards power output then this can be wired and configured at a later stage For now leave the power cable plugged in to the control PCB Next insert your SIM card into the end of the Fastrack Supreme Module Ensure that the SIM Card Lock is moved to the right and is holding the SIM card in place GPRS Configuration NOTE This document assumes prior knowledge o...

Page 108: ...en click Start All Programs Accessories Communications HyperTerminal 2 You will be confronted with a message which recommends that you make the HyperTerminal your default telnet program Select the desired option and continue 3 You will then be asked to give the connection a description name and you will also have the choice of different icon images displayed at the bottom ...

Page 109: ...ck Supreme is connected to 5 After selecting the appropriate COM port set the Baud Rate to either 19 200 8bit or 38 400 16bit depending on what control board you have Ensure all the other settings are as follows Baud Rate 19 200 or 38 400 Data Bits 8 Parity None Stop Bits 1 Flow Control None 6 When the appropriate setting have been entered click OK and a blank HyperTerminal window will open ...

Page 110: ...red in order to connect to the GPRS network These details will be supplied with the Fixed IP Address SIM Card To enter the APN Username Password and Port Number enter the following information AT GECONF APN USERNAME PASSWORD PORT UART_BAUDRATE 10 The baud rate will depend on the Control PCB e g 8bit 7MHz 19 200 16bit 34 800 etc The example below shows the details provided with the Traka developmen...

Page 111: ...oming this is to restart the modem every few hours so that if it has been disconnected it will re connect The modem has a built in timer that can be set with a start value e g 12 hours When the modem is powered up the timer ticks down until it reaches 0 and then the modem restarts Once restarted the counter goes back to 12 hours ticks down again and so on No settings are lost during a restart The ...

Page 112: ... a period in which heavy communications occur it is better to re cycle the power to the modem during a non busy period NOTE When the modem auto restarts it is not intelligent enough to know if it s currently communicating and so if you are in the middle of communicating and the restart timer hits 0 the communications will cut off This may cause an Internal Error in Traka32 however no data will be ...

Page 113: ...Comms tab and enter your information accordingly The example below shows the details provided with the Traka development SIM card IP Address 91 195 123 225 Port 4001 NOTE The PC running Traka32 will have to be connected to the Internet in order to communicate with the Fastrack Supreme This may also require configuration of a firewall to allow this to work ...

Page 114: ...r NOTE If installing any of the below versions of SQL Server and Traka32 on the same server it is recommend that an extra 1GB RAM is added to the values above 32bit 64bit Windows Operating Systems Operating System Minimum Processor Speed Ghz Recommended Processor Speed GHz Minimum RAM Recommended RAM Windows 7 1 0 2 5 2GB 3GB Windows 8 1 0 2 5 2GB 4GB Windows 10 1 0 2 5 2GB 4GB 64bit Windows Opera...

Page 115: ...ave the right to charge the Customer for any expenses incurred as a result of discharging its obligations under this Agreement unless otherwise specified The Customer shall pay the amounts due under this Agreement within thirty days from the date of the Company s invoice The Company reserves the right to charge interest on any overdue amount at the rate of 2 per month from the date at which the am...

Page 116: ...ered under this clause The correction service under this clause does not apply if i The defect is attributable to failure or breakdown or interference of any third party or software or hardware not supplied subject to this agreement ii The Customer is in breach of this Agreement with the Company iii The Customer fails to operate the Software properly or fails to follow the instructions or recommen...

Page 117: ...s governed by the laws of England and Wales and the parties submit to the jurisdiction of the Courts of England and Wales 16 Entire Agreement The parties agree that these terms and conditions together with any other terms and conditions expressly incorporated in the Agreement represent the entire agreement between the parties relating to the licence of the Software and that no statements or repres...

Page 118: ...w seconds the set up wizard should run automatically If not click on Start Run and type D Setup exe followed by Enter replacing the D with the appropriate CD ROM letter 3 The set up wizard will guide you through the installation Installation Locations For Traka32 Software When installing Traka32 you can specify the file locations for the Destination Files and the Writable Files Data Files Setting ...

Page 119: ...eted from the directory Also Read Write permissions must be granted for the following registry key and sub keys HKEY_CURRENT_USER Software VB and VBA Program Settings Traka32 You now have the ability to change where the writable folders are kept By default Traka32 always looks for the following folders in C Users Public Traka Traka32 Download Reports Settings Support Some customers do not allow fi...

Page 120: ...iles in their new location explore the Settings folder and open the settings ini file 3 In the General section of the settings ini file add the following line AppDataPath followed by the new location you have moved the file to Ensure that you do not add any additional incorrect characters to the location name as you may receive an error on start up 4 Open Traka32 whilst holding F11 on your keyboar...

Page 121: ...er Traka32 immediately as you can evaluate the software for 90 days Simply click on the Evaluate button to continue loading the software During the evaluation period you will have full use of the software When you are ready to register the software please contact Traka by telephoning 44 0 1234 712345 between the hours of 08 30 and 17 30 GMT BST or by email to support traka com quoting the followin...

Page 122: ...rs Public Traka Traka32 Database T32Database mdb to your chosen network location using Windows Explorer NOTE If you are installing the database on to a Windows XP platform the database directory will require the permissions set to Full Control as information will be written to the database and locking files will need to be created and deleted from the directory Setting the database path 1 Load the...

Page 123: ...o Microsoft Access Traka32 supports all versions of Microsoft SQL Server as the database back end Microsoft SQL Server delivers security reliability and scalability for customers with multiple cabinets and or installations of the client software For further details on setting up Software Access please refer to the Software Access using a Microsoft SQL Server Database section ...

Page 124: ... a Microsoft Windows domain user account SQL Server achieves login security integration by using the security attributes of a network user to control login access A user s network security attributes are established at network login time and are validated by a Windows domain controller When a network user tries to connect SQL Server uses Windows based facilities to determine the validated network ...

Page 125: ...sible for to provide any information therefore it is assumed that there is no encryption currently incorporated in the database connection between Traka32 and SQL Server Bandwidth The minimum acceptable bandwidth is 4M bits 512K bytes per second See below Key List This is based upon 5 278 Key Records being displayed in the Traka32 key list This transposes to 1 698 51K bytes of data being sent by t...

Page 126: ...ncontrolled unless over stamped CONTROLLED DOCUMENT With a restricted 2M bits 256K byte per second connection it takes 11 seconds to transfer the data With a restricted 0 5M bits 64K byte per second connection it takes 31 seconds to transfer the data ...

Page 127: ...ent Records being displayed in the Traka32 crystal report viewer This transposes to 3 139 84K bytes of data being sent by the SQL Server to Traka32 With an unrestricted 100M bits 12 800K byte per second connection it takes 2 seconds to transfer the data With a restricted 4M bits 512K byte per second connection it takes 6 seconds to transfer the data ...

Page 128: ...ncontrolled unless over stamped CONTROLLED DOCUMENT With a restricted 2M bits 256K byte per second connection it takes 12 seconds to transfer the data With a restricted 0 5M bits 64K byte per second connection it takes 45 seconds to transfer the data ...

Page 129: ... data being sent by the SQL Server to Traka32 NOTE This does not include any communication between Traka32 and the Traka Systems directly Please refer to the XPort Connectivity Bandwidth section for details When editing user records it takes minimal time to open the data within Traka32 and save the changes back to the database With an unrestricted 100M bits 12 800K byte per second connection With ...

Page 130: ... 08 19 UD0089 Page 130 This Document is uncontrolled unless over stamped CONTROLLED DOCUMENT With a restricted 2M bits 256K byte per second connection With a restricted 0 5M bits 64K byte per second connection ...

Page 131: ...nfigure SQL Server NOTE Traka32 is compatible with all collation orders 2 Create an empty database in SQL Server for Traka32 to use The standard name for the database is T32Database NOTE It is left to the Database Administrator DBA to determine suitable file locations sizes and backup restore policies Installing Traka32 and Server Tools 1 Run the Traka32 installation as usual The installation for ...

Page 132: ...include Microsoft SQL Server Tools 4 Complete the set up as usual When the installation has finished uncheck the Launch application now checkbox and click on Finish Connecting to SQL Server and Creating a Database 1 Click SQL Server Manager from the Traka program group in the Start menu to open the Traka SQL Server Manager 2 Select File Properties ...

Page 133: ...you are using Integrated Security or SQL Connection Encryption tick the appropriate boxes 5 Click the selector button next to the Traka Database box noting that if Integrated Security is not being used you will be prompted for your SQL logon details and select the appropriate database and click the OK button 6 Check the Query the state of the Traka database when the application starts checkbox and...

Page 134: ...o be used to query the state of the database by clicking the Details button which displays an overview of the state of SQL Server and the Traka database Database consistency checks and basic user management can also be undertaken from the Manager NOTE Whilst the extended functions in the Manager work it is recommended that all management tasks including user management are undertaken from SQL Serv...

Page 135: ...he Command Timeout value in seconds accordingly The default command timeout value is 60 seconds If you experience Command Timeout Error messages then increase the command timeout values in increments of 10 until the errors no longer appear NOTE It is not recommended that you enter a command timeout value below 30 seconds 4 If you are using Integrated Security select the appropriate option from tho...

Page 136: ...pgrade the Traka32 software that is used with the Access database to the same version as going to be used with SQL prior to migrating You must also run the Traka32 software so the database checks are made This is to ensure the Access and SQL database structures are the same When upgrading from Access to SQL server you will receive another 90 days evaluation period to cover the time needed to get a...

Page 137: ...on is selected within Traka32 Properties Please refer to section 3 9 1 for more information If TLS 1 0 is turned off on the server that hosts the SQL Server Database and you attempt to connect Traka32 using the default connection properties the following message will be displayed If you have selected the Support for non TLS 1 0 enabled servers option and when connecting to the database you receive...

Page 138: ...on screen information as required You can choose to use an existing database or create a new database by simply entering a new name NOTE If Traka32 hasn t been installed in the default location you will be required to change the path to where the SQL scripts have been installed prior to adding or updating the database schema 6 Select the Add Update Schema button to apply the changes If you are not...

Page 139: ...ntrolled unless over stamped CONTROLLED DOCUMENT If the Native client has not been installed when you launch Traka32 you will receive the following error message Refer to note 2 of this section for details on installing the SQL Server 2012 Native Client ...

Page 140: ...raka systems and have at least one copy of the Traka32 software installed If not please refer to the following sections Planning Hardware Installation Communication Installation Software Installation The commissioning stage will take you through the configuration and testing of the Traka systems using the Traka32 software Once this stage has been completed you can then start to use your Traka syst...

Page 141: ...ll be able to configure the iFobs Key and User details and start to use the Traka System to its full potential 1 Load the Traka32 software by double clicking on the icon 2 If you have not registered your software yet please refer to the Traka32 registration section 3 If you have not configured your database path yet please refer to the database installation section 4 When Traka32 has loaded for th...

Page 142: ... and you will be presented with a new System Settings window 7 Enter a System Title to represent the system you are adding for example Reception or Basement 8 Enter the Serial Number of the system for reference This can be found on the inside of the Pod and starts TKC for example TKC10123 9 Set the Time Zone Daylight Saving and Date Format as required 10 Set the Control Version to 8bit or 16bit de...

Page 143: ... or more cabinets By default there is one cabinet that has 6 receptor strips or rows You must alter the cabinet configuration to match that of your physical system as follows To edit the default cabinet either double click on the cabinet in the list or click on Edit System Simply edit the Number of Rows and Columns to match that of the Cabinet in the System To Add a Cabinet click on To Remove a Ca...

Page 144: ... Serial Port of the PC that you have connected the Traka System to b Serial Port Settings Select the appropriate serial port settings For an 8bit system the setting depends upon the type of crystal your Traka system has been fitted with Set 9600 N 8 1 if the 8bit Control PCB is fitted with a 3MHz crystal or set 19200 N 8 1 if the 8bit Control PCB is fitted with a 7MHz crystal Please refer to the 8...

Page 145: ... with a 3MHz crystal or set 19200 N 8 1 if the 8bit Control PCB is fitted with a 7MHz crystal Please refer to the 8bit Control PCB Diagrams to locate crystal type For a 16bit system the default setting is 38400 N 8 1 The 16bit control hardware can also be configured for 19200 N 8 1 or 9600 N 8 1 if required c Telephone Number Enter the telephone number of the modem you wish to dial d Initializatio...

Page 146: ...istration of the Ethernet devices The Hardware Address is also known as the MAC Address for example 00 90 E8 04 31 38 f Select the System ID Number from the drop down menu The System ID Number has to match that of the number programmed in the Traka System For most systems this number will be 001 Please refer to the Configuration Menu section for details on setting the System ID g Do not worry abou...

Page 147: ...tor strips and card reader settings as well as the cost options Without a configuration file a Traka System can be used as normal however no cost options will be enabled and the card reader settings will remain as they were last programmed into the Control PCB The communications between Traka32 and the Traka System will also be possible for up to 30 days but every time communications is initiated ...

Page 148: ...uration file from Traka or your distributor save it to the machine from which you wish to load it 5 Click Browse to search for the configuration file 6 Enter the 5 digit serial number of the Traka system excluding TKC TIL etc 7 Click OK and browse to the location the configuration file was saved to Only configuration files matching that of the entered serial number will be available for selection ...

Page 149: ...e because a The CPSN did not match b The Hardware Key did not match or c The Firmware Version did not match 9 Follow the wizard through checking ALL the settings and amend as required For details on the various settings please refer to the Firmware Options Settings section 10 Finally click on Apply to load the configuration into the cabinet If you wish you may also save the current configuration w...

Page 150: ... the packages To ensure there is no corrupt data within the system you must reset the memory and set the date and time 1 When you have configured the systems you can view the system by clicking on View followed by System Viewer This is the default view that will be shown whenever the software is loaded 2 To reset the memory and set the date and time simply click with the right mouse button over th...

Page 151: ... 4 When asked if you are sure you want to continue click on Yes 5 The software will then communicate with the Traka System This should only take a few seconds If the communications fails check the communications settings and installation If communications still fails you will need to contact your supplier for further help 6 Now refer to the Configuring iFobs section ...

Page 152: ...serial numbers must be associated with the position in the system and the Traka32 software NOTE If your system is setup for Random Return to Multiple Systems RRMS this process does not apply Please refer to the Random Return to Multiple Systems Setup for more details If your system is Random Return to a Single System RRSS continue to follow this process 1 Ensure the Traka System is loaded with an ...

Page 153: ... configure the iFob serial numbers simply click with the right mouse button over the picture of the system and click on Engineers followed by Synchronise iFobs 4 You will be asked if you wish to download all transaction and alarms Click on No 5 When asked if you are sure you want to continue click on Yes ...

Page 154: ...fails check the communications settings and installation If communications still fails you will need to contact your supplier for further help 7 Your system viewer should now contain the iFobs By default all the iFob Access Levels will be set to 1 which is sufficient for testing and basic use For more in depth information on configuring the iFob access levels and access times please refer to the i...

Page 155: ...ck on the Users menu followed by Add New 3 You will be presented with a new User Details window The user details tab allows you to input details about the users 4 Enter a Forename and Surname for the user All the other fields in the User Details tab are for reference only and are not required for the commissioning stage For more in depth information on configuring the user details please refer to ...

Page 156: ...ersonal Identification Number PIN For a Card Reader entry Traka System enter the Card ID If you do not know the Card ID a Swipe the card through the reader fitted one of the Traka systems The Traka system should beep and display ID Not Recognised on the LCD if not try swiping again NOTE Make sure no other user swipes their card until you have read the Card ID b Select the system that the card was ...

Page 157: ...8 In order to test the system you will need access to the iFobs By default all iFobs are configured with Access Level 1 unless otherwise specified Assign Access Level 1 to the user by selecting it from the Available Access levels list on the left and clicking the single right arrow to move it to the Current Access levels list The Effective status at the bottom will change from read to green to sho...

Page 158: ...trolled unless over stamped CONTROLLED DOCUMENT 9 All the other fields and tabs in the User Details window are not required for the commissioning stage For more in depth information on configuring the user details please refer to the User Details section ...

Page 159: ...ent is uncontrolled unless over stamped CONTROLLED DOCUMENT 10 When you are happy with your configuration click on or and the details will be written to the database and to the relevant Traka Systems 11 Now refer to the Final Testing section ...

Page 160: ...tion is a Locking position press the black button against the iFob until you hear a beep Release the button the solenoid that holds the iFob in place will activate and you should be able to remove the iFob Check the LCD displays the correct position number 6 If the position is a Non Locking position simply remove the iFob and check the LCD displays the correct position number NOTE If you have a de...

Page 161: ... below to read data from the selected system 12 Check that Traka32 downloads an appropriate number of transactions and that the transactions appear in the iFob History tab 13 This completes the basic installation and testing Please refer to the main user guide for more in depth information on the various features and options of Traka ...

Page 162: ...y item details With so many opportunities to configure the system it is important that this is completed using a computer screen it would be impossible just using the Traka keypad and display The software is remarkably easy to use and shows graphically the details of the keys or assets held in the system and gives comprehensive user and key item activity reports The Traka system allows up to 200 a...

Page 163: ...UMENT Access Database Windows 7 Windows 8 Windows 10 SQL Database Windows Server 2012 Windows Server 2012 R2 Oracle Database Oracle 10G Oracle 11G Traka32 must be run on a Windows XP or later computer Traka32 is designed for multi lingual support with several European languages already available ...

Page 164: ... the Properties section for more details NOTE It is good practice to Read All System Data as often possible If a problem was to occur with a Traka System valuable data may be lost if the data is not read Traka does have a limited amount of memory as with any system If a Read All System Data is not done for a very long period the memory may become full When the memory becomes full it will start to ...

Page 165: ...the database This allows each user to login to the cabinet locker and have their own language displayed whilst they use the system Once they are finished and have stopped using the system the cabinet locker will revert back to displaying its default language until another language specific user begins to use the system Please see below for supported languages Czech English Finnish French Italian D...

Page 166: ...rom the system list click on the Systems menu followed by Add New NOTE If you already have a system record open you can create a new record by simply clicking on the button 3 A new blank system record will be created 4 Edit the appropriate details for more details refer to the System Settings section 5 To Save your changes simply click on or 6 To Cancel your changes simply close the window and cli...

Page 167: ... wish to edit or click on the Systems menu followed by Edit System NOTE You can also edit a system s details from the System Viewer by right clicking over the picture of the selected system and clicking on Configure System 3 The selected system record will open 4 Edit the appropriate details for more details refer to the System Settings section 5 To Save your changes simply click on or 6 To Cancel...

Page 168: ...Tools Configure Systems and a list of the current systems will be shown 2 From the system list simply click on the system record you wish to delete click on the Systems menu followed by Remove NOTE If you already have a system record open you can delete the record simply by clicking on the button 3 To delete the system simply click on Yes 4 And Yes again ...

Page 169: ...ws the current firmware version of the system NOTE This field will automatically be filled in when you communicate with the Traka System System Title Enter a System Title to represent the system you are adding for example Reception or Basement Serial Number Enter the Serial Number of the system for reference This can be found on the inside of the Pod and starts TKC for example TKC10123 Region If y...

Page 170: ... option if you want Traka32 to adjust the local time of the Traka System in accordance with the daylight saving rules for the selected time zone NOTE This option is used only to calculate the local time of the Traka System The Traka System will not automatically adjust its date and time for daylight saving unless the firmware is configured to do so Please refer to the Configure Firmware section fo...

Page 171: ...he calculations and the form load time anywhere the access levels are displayed E g iFob Details User Details Access Grid etc System Config Number of Positions This field shows this system s total number of iFob positions for a key cabinet or number of locker doors for a locker system The number is calculated from the total number of rows and columns defined in the Cabinet List below Cabinet List ...

Page 172: ...tify the system To Add a Cabinet click on To Remove a Cabinet click on To save the changes click on or Please refer to the System Configuration section for more details Comms System ID Number Select the System ID Number from the drop down menu The System ID Number has to match that of the number programmed in the Traka System For most systems this number will be 001 Please refer to the 8bit Config...

Page 173: ...tem the setting depends upon the type of crystal your Traka system has been fitted with Set 9600 N 8 1 if the 8bit Control PCB is fitted with a 3MHz crystal or set 19200 N 8 1 if the 8bit Control PCB is fitted with a 7MHz crystal Please refer to the 8bit Control PCB Diagrams to locate crystal type For a 16bit system the default setting is 38400 N 8 1 The 16bit hardware can also be configured for 1...

Page 174: ...or 9600 N 8 1 if required Telephone Number Enter the telephone number of the modem you wish to dial Initialisation String Please refer to your modem user guide to work out the appropriate initialization string In v02 006 002 and prior the default dial initialisation string setting is ATV0X4N1L1Q0 M0 C0 K0 N0 From v02 006 002 the default dial is blank All of the modem strings can now be edited from...

Page 175: ...evices The Hardware Address is also known as the MAC Address for example 00 90 E8 04 31 38 AES 256 Encryption AES 256 Encryption prevents data from being captured when travelling over the network between the Traka32 application and the customer database This will prevent unauthorised access to personal information that could inherently provide unauthorised access to high security keys items held i...

Page 176: ...en a card is swiped at the reader the card data would be sent directly to the access control system The access control system would verify the user and record the fact that a card was swiped If the card is valid the access control system would send a packet of data containing details of the user via TCP IP to the Traka32 software Traka32 would decode the incoming packet again verify the user detai...

Page 177: ...e Access Control System for a particular user so if that user takes subsequent keys items further commands are not sent If a user has returned all the keys items in their possession Traka32 will again send a command via TCP IP to the access control system to say the user xyz has no keys items in their possession Please contact Traka for full details IP Address For Timecon Access Control and Siemen...

Page 178: ...1 to 255 cabinets per system TIP For key cabinets if you have more than one cabinet match the cabinet number to the door number System Type Select your system type from the dropdown list The options available are Key Control Locker Other System Style Select the style of your system from the dropdown list This list will change depending on which System Type has been selected As you select the Syste...

Page 179: ...V3 5 14 08 19 UD0089 Page 179 This Document is uncontrolled unless over stamped CONTROLLED DOCUMENT Key Control M Series 3rd Edition Lockers Modular Lockers Group 4 31 way ...

Page 180: ...nd on the System Style selected Number of Columns Select the number of columns within the cabinet The number of columns selectable will depend on the System Style selected Number of Positions The total number of positions for the cabinet is calculated by multiplying the number of rows by the number of columns For example 4 Rows and 4 Columns 16 positions 6 Rows and 10 Columns 60 positions 18 Rows ...

Page 181: ...stem on your PC It appears every time that you open the software Only one system is shown at a time and can be selected from the system selection drop down menu on the main toolbar The system viewer is only as up to date as the last time the system data was read To update the viewer and any other open windows select the required system from the drop down menu and then click on the Read Selected Sy...

Page 182: ...14 08 19 UD0089 Page 182 This Document is uncontrolled unless over stamped CONTROLLED DOCUMENT System Display The colours of the iFob Keys in the system viewer change colour depending on their current status ...

Page 183: ... a single record along with any other relevant information such as Mileage Fuel Level Costs etc depending on what options are enabled in the firmware iFob History The iFob history tab displays the last month s transactions for the selected iFob For more detailed reports and charts on the iFob history click on Reports Transaction Reports and iFobs from the main menu Key History The key history tab ...

Page 184: ...of the keys currently attached to the iFob and the last month s events of the keys currently attached to the selected iFob To view the events of a particular key highlight the key in the list and the history will be displayed beneath To edit a key simply double click on the key record For more detailed reports and charts on the key history click on Report Crystal Reports and Keys from the main men...

Page 185: ...iewer simply click with the right mouse button over the picture of the iFob Position This field displays the position of the iFob you have clicked on Edit Key Details Click on Edit Key Details to edit details of the keys that are attached to the iFob Please refer to the Key Details section for more details Edit iFob Details Click on Edit iFob Details to edit details of the select iFob Please refer...

Page 186: ...ermit a user to have access to the selected iFob You will now be presented with a window that lets you search for the user that you require To Group Alliteratively if you select Security Grant Access To Group you are able to permit a whole Group to have access to the selected iFob You will now be presented with a window that lets you search for the security group that you require ...

Page 187: ... same access level this method is much quicker than editing their individual User Details Revoke Access For User By Selecting Security Revoke Access For User you are able to stop the user from having access to the selected iFob You will now be presented with a window that lets you search for the user that you require For Group Alliteratively if you select Security Revoke Access For Group you are a...

Page 188: ...remove an access level that they all have this method is much quicker than editing their individual User Details Immobilisor iFob Programmer Click on iFob Programmer to program either a Data32 or Data512 iFob Please refer to the iFob Programmer section for more details Set iFob Date Time Set the date and time of the selected Date Time iFob using the PC s current date and time Read iFob Date Time R...

Page 189: ...al iFobs section for more details History iFobs Program Program the selected iFob as a History iFob for use with Micro Traka Download Download any history from the selected iFob Download History and Clear User iFob Download any user history in the iFob and clears the iFob ready for use Reset iFob Reset the memory in the iFob so that it can be reused by the next user Program Configuration iFob Prog...

Page 190: ...o and click OK NOTE You cannot transfer the ownership of an iFob if the iFob is currently in the system or if the user that you are transferring the iFob ownership to does not have the appropriate access NOTE Transfer iFob Ownership is not available for systems with Random Return Remote iFob Release This allows the software user to release a specific iFob to a selected user The software records th...

Page 191: ...arms report NOTE It is possible to hide this option within Trak32 If you require this feature to be hidden please contact Traka or your distributor Engineers NOTE This menu can only be accessed if the current user of the software is logged in as an engineer iFob Memory Map Click on iFob Memory Map to view the data currently stored in either a Data32 or Data512 iFob Reset iFob This option should be...

Page 192: ...sation Select this option to automatically keep the software and hardware synchronised whenever a change is made in the software to a User iFob or Key details Clear this option if you wish to make changes to the database without synchronisation with the Traka system This is useful if you have a large number of changes to make or if you are setting up a new database without the Traka System Clearin...

Page 193: ...from the database as well as the date and time NOTE Use with caution Synchronising the system will reset the systems entire memory As part of the synchronisation procedure it will request that you read the system data before the synchronising To read the data first click on Yes Once successfully read you will be prompted to synchronise the system to synchronise click on Yes NOTE Traka will not be ...

Page 194: ... ensure no data is lost in the event of failure Restore Template This synchronises all the user s fingerprint templates in the database with the selected biometrics reader Configure Biometrics This allows the biometrics reader firmware to be checked and configured as changes to the reader specification are made Click on Configure Biometrics to edit the firmware configuration of the selected reader...

Page 195: ...ise iFobs This reads all the iFob serial numbers creates new iFob records in the database for any unrecognised iFobs found and then synchronises all the iFob records in the database with the selected system Synchronise Key Bookings This synchronises all the key bookings in the database with the selected system NOTE This option will only show if the firmware of the selected system has Key Booking e...

Page 196: ...ch iFob using transaction information This is the equivalent of reading the iFob Store in older versions of the firmware Before performing this operation please ensure that Read All System Data has successfully completed NOTE This option is only available with a firmware version of 6 07 00 or above Rebuild Store Data This option will rebuild the iFob store data held internally for each iFob using ...

Page 197: ...click Set System Date Time Traka32 will read the current date and time from the system and display it along with the local PC s date and time 2 Simply click on Set Date Time to write the local PC s date and time to the Traka System NOTE The Local System Time shows the local time of the Traka System based upon the Time Zone Daylight Saving and Date Format selected To alter this time please refer to...

Page 198: ... the dropdown and from the system viewer right click over the picture of the pod and click on Assign iFob Access Levels 2 Select how you wish to assign the access levels to the iFobs from Assign all iFobs the same Access Level Simply select the option and select the appropriate access level Assign the iFobs in each row the same Access Level and increment the Access Level between each row For examp...

Page 199: ...lso access the iFob Details from the iFob List Click on View iFob List from the main menu and the iFob List will open From the iFob list simply double click on the iFob record you wish to edit or click on the iFobs menu followed by Edit iFob 3 The selected iFob record will open 4 Edit the appropriate details For more details refer to the iFob Details section 5 To Save your changes simply click on ...

Page 200: ...ne or more of the systems the following message will be shown Click on Yes if you wish to save the changes to the database only You can update the relevant systems at a later date using the Synchronise System option from the System Viewer Click on No if you wish to discard the changes If you clicked Yes the following message will be shown ...

Page 201: ...al way If you have a No Door system do not access the system and proceed to the next step 2 Insert the iFob into a vacant position 3 If the system has a door the display should show In which case ignore the message and close the door If the following message is shown This means that the iFob you are using is already in use within the system You must first deallocate or remove the iFob from Traka32...

Page 202: ...em could not detect an iFob Check that the iFob is in the correct slot the iFob not recognised message is being displayed and that you are editing the correct details If the iFob not recognised message is not being displayed on a system with a door then release the iFob using the Emergency release function from the System Viewer and try a different iFob If after trying a new iFob you still cannot ...

Page 203: ...To Cancel your changes simply close the window and click No when asked if you want to save the changes 11 If you save your changes the software will automatically update the Traka System when you save any iFob details If the software was unable to update one or more of the systems the following message will be shown Click on Yes if you wish to save the changes to the database only You can update t...

Page 204: ...e an iFob should go therefore the iFob serial number must be assigned to the position in the system and the Traka32 software 1 Insert the iFob into the desktop programmer 2 The quickest way to add a new iFob into a system is from the System Viewer 3 From the main screen select the system from the drop down in the main toolbar and from the system viewer right click over the picture of the relevant ...

Page 205: ...oblem with the slot therefore contact your supplier If the system detects that the iFob is already in use You must first deallocate or remove this iFob from Traka32 before reallocating it again Please refer to the De allocating iFobs or Removing iFobs section 6 Edit any of the other appropriate details For more details refer to the iFob Details section 7 To Save your changes simply click on or 8 T...

Page 206: ...will be shown Click on Yes if you wish to save the changes to the database only You can update the relevant systems at a later date using the Synchronise System option from the System Viewer Click on No if you wish to discard the changes If you clicked Yes the following message will be shown 10 Finally go and place the iFob into the relevant Position within the selected System and test ...

Page 207: ...r and from the system viewer right click over the picture of the relevant position and click on Edit iFob Details You can also remove an iFob from the iFob List Click on View iFob List from the main menu and the iFob List will open From the iFob list simply click on the iFob record you wish to remove click on the iFobs menu followed by Remove 3 If you clicked Edit iFob Details from the system view...

Page 208: ...be prompted to physically remove the iFob from the system If the software was unable to update the system the following message will be shown Click on Yes if you wish to save the changes to the database only You can update the relevant system at a later date using the Synchronise System option from the System Viewer Click on No if you wish to discard the changes If you clicked Yes the following me...

Page 209: ...ly unless you are adding a new iFob in which case you will have to pick the system and position you want to allocate the iFob to Status The status of the iFob simply shows whether the iFob is currently In the system Out of the system Out of the system and under a curfew Out of the system and is overdue Family Code The family code fields show the family code of the iFob allocated to the selected po...

Page 210: ...When using Curfews there are two different types that can be set depending on your control PCB User iFob curfew can be used in conjunction with User Curfews NOTE It is possible to change the curfew details for iFob s that are currently out of the system and not already under curfew Once the details are changed a message is shown warning that the new curfew will not take effect until the iFob is re...

Page 211: ...of all other iFobs that are paired to the reversed iFob and will not allow access to the reversed iFob if one or more of the paired iFobs are out of the system NOTE The Reverse Pair feature is only available in version 6 06 14 and above of the firmware Access Times You may control the hours the iFob is available By default the iFob is always available subject to the users access level unless you s...

Page 212: ...omatically with the description given in one of the Key Details fields of the key s assigned to that iFob To configure the required key details please refer to the Properties section By selecting the Use as iFob Description option against the required field then all keys attached to the iFob will be used to auto fill the description Show iFob Description on Removal With this option enabled the des...

Page 213: ... section Fixed Return to Multiple Systems Keys Here you can view the details of any keys attached to the iFob Editing Keys To edit any of the keys attached to the iFob simply double click on the key in the list Email Configuration Here you can configure emails to be sent automatically whenever certain events occur for the selected iFob NOTE This basic messaging system has now been superseded by th...

Page 214: ...re than one email address separate each email address with a semi colon for example djw traka com support traka com license traka com NOTE For this feature to work the feature must be enabled in the Properties window and a valid SMTP Server defined NOTE On certain SMTP servers such as Microsoft Exchange relaying may have to be enabled in order allow Traka32 to send e mails to the outside world For...

Page 215: ... message each time the selected iFob is taken The message will be sent to each user listed in the recipient list below NetSend when iFob is returned Select this option to enable Traka32 to send a message each time the selected iFob is returned The message will be sent to each user listed in the recipient list below NOTE For this feature to work the feature the Windows Messenger Service must be run...

Page 216: ...has the GSM Module Interface enabled Send SMS when iFob is taken Select the Send SMS when iFob is taken option to allow the Traka Cabinet to send a SMS each time the selected iFob is taken from the Cabinet Send SMS when iFob is returned Select the Send SMS when iFob is returned option to allow the Traka Cabinet to send a SMS each time the selected iFob is returned to the Cabinet ...

Page 217: ...another or one cabinet to another To De Allocate an iFob 1 Edit the record of the iFob that your require to de allocate 2 Click on the De allocate iFob toolbar button 3 This will change the System field to No System Selected and Position field to No iFobs Available 4 Click on Save Close 5 The iFob will then appear in the iFob List as a de allocated iFob To Re Allocate an iFob 1 Edit the record of ...

Page 218: ...iFob and the key s will probably be the same However if one of the keys from a bunch should be removed or moved to a different iFob then the iFob history will start to differ from the Key history Keys that are used short term by an organisation Organisations that hold keys for short terms such as motor dealers may wish to create an intermittent history Every new key is added as described before an...

Page 219: ...V3 5 14 08 19 UD0089 Page 219 This Document is uncontrolled unless over stamped CONTROLLED DOCUMENT Below is a screen shot showing a security group being assigned to a selection of keys ...

Page 220: ...V3 5 14 08 19 UD0089 Page 220 This Document is uncontrolled unless over stamped CONTROLLED DOCUMENT ...

Page 221: ...ved from iFob to iFob or placed in the Non Allocated Keys Bin at the bottom of the tree From the key tree click on the required key press and hold down the Shift key and then drag the key to the required iFob When a key is attached to an iFob every time that the iFob is taken from the cabinet each key will have its own individual history of activity The Key Tree can be toggled on and off by clicki...

Page 222: ...ey list click on the Keys menu followed by Add New If you already have a key record open you can create a new record by simply clicking on the button 3 A new blank key record will be created 4 Edit the appropriate details For more details refer to the Key Details section 5 To Save your changes simply click on or 6 To Cancel your changes simply close the window and click No when asked if you want t...

Page 223: ...o edit or click on the Keys menu followed by Edit Key You can also edit key details from the System Viewer simply right click over the position that the keys are associated with and click on Edit Key Details 3 The selected key record will open 4 Edit the appropriate details For more details refer to the Key Details section 5 To Save your changes simply click on or 6 To Cancel your changes simply c...

Page 224: ... key list simply click on the key record you wish to delete click on the Keys menu followed by Delete If you already have a key record open you can delete the record simply by clicking on the button 3 To delete the key simply click on Yes To remove a key from an iFob 1 From the main screen click on Key List and a list of the current keys will be shown 2 From the key list simply double click on the...

Page 225: ...ntrolled unless over stamped CONTROLLED DOCUMENT 4 To remove a key from an iFob simply click on the button 5 To Save your changes simply click on or 6 To Cancel your changes simply close the window and click No when asked if you want to save the changes ...

Page 226: ...n to which you wish to attach the key List Free iFob Check this box if you wish to list only the iFobs in the Position drop down list that currently do not have any keys attached to them Uncheck this box if you wish to list all the iFobs in the Position drop down list Tag No This section allows a user to assign specific tag numbers against particular keys in the system once the iFobs have had tag ...

Page 227: ...have not had any information entered then the following message will appear Simply click on OK and complete the required information Duplicate Key Record Checker In applications where there is a large turnover of key records such as the motor trade it may be important to check if there is already a record for that key Traka32 can automatically check the individual fields of all the key records aga...

Page 228: ...ds to travel until its next service Tax Due Date Allows the user to select a date for the next time the vehicles Tax is due MOT Due Date Allows the user to select a date for the next time the vehicle MOT is due Insurance Due Date Allows the user to select a date for the next time the vehicles insurance is due Key Categories The Key Categories tab is for use in conjunction with the option Key Booki...

Page 229: ... the desired users then release the mouse Alternatively click the individual desired users whilst holding the Ctrl key With multiple users selected you can right click and edit options such as Regions Security Groups and make the user Active or Inactive with the system You can also set multiple user expiry dates User Access Grid By selecting the Access Grid tab the user list shows a grid of all th...

Page 230: ...you already have a user record open you can create a new record by simply clicking on the button 3 A new blank user record will be created 4 Edit the appropriate details for more details refer to the User Details section 5 To Save your changes simply click on or 6 To Cancel your changes simply close the window and click No when asked if you want to save the changes 7 If you save your changes the s...

Page 231: ... This Document is uncontrolled unless over stamped CONTROLLED DOCUMENT If the software was unable to update one or more of the systems the following message will be shown Click on OK and the following message will be shown Click OK ...

Page 232: ...dit User 3 The selected user record will open 4 Edit the appropriate details for more details refer to the User Details section 5 To Save your changes simply click on or 6 To Cancel your changes simply close the window and click No when asked if you want to save the changes 7 If you save your changes the software will automatically update the Traka System when you save any user details If the soft...

Page 233: ...d from the database With this in mind the preferred option to remove a User from a Traka system is as follows Define the user as in active so that the user cannot use the Traka system s any more Replace the User Forename Surname with non specific details such as Former employee 1 It is also recommended that a back up of the database is made after the above changes are completed all previous databa...

Page 234: ...rd you wish to delete click on the Users menu followed by Delete NOTE If you already have a user record open you can delete the record simply by clicking on the button 3 To delete the user simply click on Yes 4 If you delete the user the software will automatically remove the user from Traka System If the software was unable to update one or more of the systems the following message will be shown ...

Page 235: ...eted Users 1 Within Traka32 click on File and then Properties 2 Once the Properties window has opened select User Info from the left side panel 3 In the User Info section place a tick in the checkbox next to Anonymise Deleted Users to enable the option as shown below 4 Once completed close the window With this option enabled all future user deletions will have their data anonymised From the tools ...

Page 236: ...eted a window will appear confirming that all the deleted Users have been Anonymised 7 Click on the OK button to complete the process 3 8 7 USER DETAILS The user details window allows you to add and edit user details The window is re sizeable allowing it to be dragged to the width and height desired To do this hover the mouse cursor over the vertical or horizontal edges until the cursor changes to...

Page 237: ...ed CONTROLLED DOCUMENT Forename Surname Enter the name of the user It is essential that these fields are completed Tip You may include a telephone extension number or bleeper reference within the Surname field This will show whenever the user name is presented on the LCD screen ...

Page 238: ...or currently supported languages User Group Select a user group that the user belongs to User Picture This feature allows you to attach an image of the user User Details There are ten user definable fields and one notes field available to store details about the user These fields are only used within the Traka32 software for reporting on users The heading for the user definable fields can be alter...

Page 239: ...ttings are the same for each system then click the Apply to All Systems button to copy the access settings for the current system in view to all Traka systems If the access settings are different for each Traka System then do not click the Apply to All Systems button Simply select the Traka System from the drop down menu to configure the access settings for that system NOTE The Forename Surname PI...

Page 240: ...ndary PIN It is also possible to allocate a 4 digit Secondary PIN to a user if required If a 4 digit Secondary PIN is allocated after the user has entered their primary PIN or swiped their card they will be asked to enter their secondary PIN If no secondary PIN is allocated the user will not be asked for the secondary PIN NOTE Different Users can have the same PIN primary and secondary as long as ...

Page 241: ...o apply it to Permit Expiry followed by which system s you wish the expiry date to apply to as shown below Once confirmed a summary of changes will also be displayed Permit Expiry Date Active and Expiry dates may be further enhanced with a permit expiry date This option allows the definition of a date beyond which the user cannot work until the Permit date is extended For example a contract worker...

Page 242: ...any one time If set to 0 the user can take an unlimited number of iFobs that they have access to When checking a user s iFob allowance across multiple systems there are two options to do this a Use hard wired CAN Gateway systems b Use the Real Time Update Service TACLS When using CAN Gateway and the communication is down the default behaviour is to not release the iFob However when using TACLS and...

Page 243: ...urfew This curfew allows you to set a time for which the all the user s iFobs should be returned to the system For example if you set the curfew to 17 30 all iFobs taken before this time will become overdue if not returned This is a very powerful feature as it will highlight if keys are not returned at the end of a users shift Any keys out under curfew or overdue will be shown on the system viewer...

Page 244: ...access levels select the appropriate levels from the Available List and click on To Remove Selected access levels select the levels from the Current List and click on To Remove All access levels from the Current List click on To select a group of access levels click on the first access level hold down the Shift key and click on the last access level in the group To select several individual access...

Page 245: ... to which they belong are displayed Tip The show effective graphic provides an easy way to see how a users security settings are made up from their user specific security settings and the security groups to which they belong However if the effective security box is red meaning the user does not have access to the selected system then hover the mouse over the box to display a reason as to why the u...

Page 246: ...urrent List click on Tips To select a group of security groups click on the first security group hold down the Shift key and click on the last access level in the group To select several individual regions hold down the Ctrl key and click on the access levels in the group To select a group of security groups click on the first security group hold down the Shift key and click on the last access lev...

Page 247: ...ld down the Shift key and click on the last region in the list To select several individual regions hold down the Ctrl key and click on the regions in the list Software Access Here you define the access the user has to the Traka32 software The software access tab will alter depending upon which database type you are using Allow Software Access If the user needs access to the Traka32 Software click...

Page 248: ... have to be re typed into the Verify Password field Password Expiry Enter a date for when the Login Password will expire Once expired Traka32 will prompt the user for a new password when they next login to Traka32 Password Never Expires Optionally select this option so that the Login Password never expires Authorisation If the User has been allowed software access they can be configured to require...

Page 249: ...he user in Traka does not need to be granted access to any cabinets SQL Server Login Enter the appropriate SQL Login used to access the database Click on the button to search for the users The list that appears will depend on whether Integrated Security has been enabled from the Properties window If integrated security has been enabled then a list of Domain Users will appear If integrated security...

Page 250: ...an be the same or different to the Users normal login ID Authoriser Password When configuring the User as an Authoriser this field must be completed with an Authoriser Password The Authoriser Password can be the same or different to the User s normal login Password Grant Engineering Permissions Check this option to grant engineering capabilities which will allow the user access to the Engineers me...

Page 251: ...ock integration This tickbox will also be checked when a User has failed the breath test or failed to supply a sample To unlock the User the tick box is simply unchecked Activate Duress Alarm or Notification Select this option to activate a Duress alarm whenever a specific user accesses the system or alternatively you can set this option within the iFob details Hide Red LED s For Unauthorised Acce...

Page 252: ...y selecting the Access Grid tab the user list shows a grid of all the user and access levels and places an X in the grid for every access level assigned To view the User Access Grid click View User List which will open the User List Then click on the Access Grid tab to view the Access Grid NOTE The Access Grid can take a while to load if there are a large number of users User details cannot be edi...

Page 253: ...ccess to the system currently selected from the system selection drop down menu in the main toolbar From v02 006 002 the Users can be filtered to show who is Active and who is Inactive on the currently selected system 1 Click on Filter and select either a Active Users to display all Users who have access to the selected system b InactiveUsersto display all Users who do NOT have access to the selec...

Page 254: ...level from 1 200 for 8bit systems 1 2560 for 16bit systems Access to the cabinet at least 1 day a week shift A or shift B Have their active status set to active Have a valid primary ID card and or PIN The user must not have expired Be in the same region of the cabinet If the user does not meet all of these requirements they will not have access to the selected system and will not appear in the Acc...

Page 255: ...FROM THE ACCESS GRID It is possible to edit a user s access levels from the grid A pop up menu is available on the Access Grid by right clicking over the grid The pop up menu can be used to highlight rows and columns on the grid toggle access level statuses for the highlighted rows and columns and also save and discard any changes ...

Page 256: ...ar All Access Levels to remove an access level from every user 4 Right click again and click on Save All Access Level Changes Add Remove an All Access Levels to from a Single User This simplest way to add remove all access levels to from a single user is to 1 Highlight any cell along side the relevant user 2 Right click and click on Highlight Selected Row This will highlight all the cells for the ...

Page 257: ...ultiple changes to the Access grid before saving Every user record that has been edited will be highlighted in Green Users Security Groups It is NOT possible to edit access levels for users that are allocated to user security groups If an attempt is made to edit a use record that is allocated to a user security group the user record will be highlighted in Red a message box will show and no changes...

Page 258: ...it will be extracted from the T32Settings ini file and if there is no entry in the T32Settings ini file a default entry is selected Centralised settings such as field headings are stored within the database and will affect all users of Traka32 connecting to the same database Database Database Provider Select the type of database you wish to connect to Microsoft Access Database Settings File This s...

Page 259: ...are before the backup takes place Enable Auto Backup Select this option to enable the auto backup facility Clear this selection if you want to disable the auto backup facility Frequency Enter the number of times the software has to be closed before the auto backup utility will prompt you to back up the database Backup Path Select the path to where you wish the database backup file to be located To...

Page 260: ...below 30 seconds Use Integrated Security Select this option to allow integrated security Match user via database When using integrated security select this option so that Traka32 matches the SQL Server Login entered into the user details window to the user name returned by the SQL Server If the user logging is has administrative rights to the SQL Server direct or inherited then they will be given ...

Page 261: ... the communications If you are finding that the software is timing out increase the delay accordingly Listening IP Port When Running as a Service If you are running T A S Traka as a service you match this IP Port number to the IP Port number within the T A S application to make a communication Auto Communication This allows the automatic communication between the Traka system and the supporting Tr...

Page 262: ... and click on Remove Online By selecting online each selected system will automatically switch online when the Traka32 software is loaded Remote Host By selecting remote host Traka32 will add a host entry into each Traka System and will then listen for remote connections from the Traka System every time an event occurs For further information please refer to the XPort Remote Host section The Remot...

Page 263: ...s in much faster cabinet updates where there are many cabinets and users generally only have access to one or two cabinets Preserve the State of Auto Comms Online Mode Selecting this option will allow you un select the default Auto Synchronisation Auto Synchronisation All Systems options close Traka32 and have them remain un selected when you re open Traka32 Generate Online Offline Events Selectin...

Page 264: ...o use the Standard Search option The Advanced Search option allows you to search on one or more criterion and allows you to filter out records from a list whereas the Standard Search option only allows you to search on only one criterion and highlights the matches Show Visitor Bookings To enable the Visitor Booking wizard in Traka32 select Show Visitor Bookings Auto Allocate Tag Numbers This featu...

Page 265: ...ou require to open when the Traka32 software is loaded This will depend on the roll of the workstation the software is installed upon or the application of the Traka32 software For example motor dealers often use the Key List for day to day administrations or a Fork Truck engineer may use the Fault List to administer day to day truck faults Screen Refresh Interval This option when enabled will aut...

Page 266: ...f Credit Cards are used for accessing Traka Systems If Credit Cards are not used as the Primary ID then do NOT select this option Enable user details permit expiry checker Checking this field activates an additional field on the user details system access screen to allow the definition of a Permit expiry date List all Users in Remote iFob Release Select this option to show all users who have acces...

Page 267: ...us security settings Set Default Expiry Dates Checking this option will enable the automatic completion of the User Expiry Date depending on the selection below If the option is cleared the default expiry date of 01 June 2050 is used Specified Date and Time Calculated Date from Activation Date Updating existing users expiry date when editing their record Select this option if you wish to the softw...

Page 268: ... their password expiry date will be reset as per the password expiry period User Details Field This allows change to the field descriptions of the non essential information on the user details screen iFob The iFob page allows you to assign text that would normally represent the iFob Per Truck labels The iFob Per Truck labels are used in applications such as reports This is particularly useful if y...

Page 269: ... for keys at the cabinet using a description search facility via the alphanumeric keypad For example details such as vehicle registrations or chassis numbers could be searched upon to locate the keys within the cabinet As there are 10 fields for each key record to simplify the searching only 1 field can be searched upon Select one of the Key Detail description fields to be written to the Traka sys...

Page 270: ...Details screen Desktop iFob Programmer Adaptor Type Select the Adaptor Type accordingly There are 3 adaptor types two serial and one USB The adaptor type is printed on the serial port connector of the Desktop iFob Programmer if you require USB type the port number is Unnecessary Serial Port Number Select the relevant Serial Port Number according to which serial port you have connected the Desktop ...

Page 271: ...rts on local computer this will use the Crystal Report rpt files that are installed on the local computer in the Reports directory of Traka32 C Program files Traka Limited Traka32 Reports Use reports from a shared remote location this will use the Crystal Report rpt files that are installed in a remote location Hide Transaction Reports When the old Transaction style reports are no longer required ...

Page 272: ...o send e mails automatically whenever certain events occur Please refer to Notification Message System for more information SMTP Sever Enter the Name or IP Address of the SMTP Sever that Traka32 will use to send e mails SMTP Port Enter the Port Number of the SMTP Sever that Traka32 will use to send e mails The standard default port number used by most SMTP Servers is 25 SMS Module Settings ...

Page 273: ...llow All Regions Search When selected this option will allow the Key Wizard to search across all Regions regardless of the region of the logged in user This is useful in Random Return to Multiple Systems where an iFob that is out of a system and is not in any region and therefore cannot be seen by any user that is not in All Regions Allow Key Record Deletion With the release of Traka32 version 02 ...

Page 274: ...Enter the Table names for Traka32 to search within Kerridge Up to 4 tables can be searched For example MK_01_VehcleRecords Search Field 1 Enter the Chassis Search Field name that Traka32 will search within the selected tables for the vehicle Chassis Number Also select the Related Key Field that Traka32 will use to compare the chassis number against Search Field 2 Enter the Reg Search Field name th...

Page 275: ...ENT Linked Server Key Details Enter the linked server keys detail Field names for Traka32 to import the data from If a field is not required for importing leave the field blank For example ChassisNumber RegistrationNumber BriefDescription Description_ ColourWheelbase UserDefinedText BMW Key Reader ...

Page 276: ...les NOTE Please configure the BMW Key Reader to output BOTH the KEYREADER BIN and KEYREADER TXT files File Name 1 Set the File Name 1 to KEYREADER BIN File Name 2 Set the File Name 2 to KEYREADER TXT Related Key Field Select the Related Key Field that Traka32 will use to compare the chassis number against Serial Port Various Settings When experiencing difficulties communicating to Traka Systems us...

Page 277: ... database corruption Enable communications logging Select this option to log communication activity between the software and the cabinet s This option will help track potential problems with the cabinet s Do not show error messages Select this option to disable the software from displaying the Internal Traka Error dialogs in the unlikely event of an error If an error does occur whilst this option ...

Page 278: ...ce when installing Traka32 Support Contact Info The information entered into this section of the Traka32 Properties will be visible to all users of Traka32 when they click on Help Technical Support Customers and Distributors can amend these details as required Company Enter the company name of the technical support contact Telephone number Enter the telephone number of the technical support contac...

Page 279: ...hese Installed SMS Drivers Use this drop down box to select the appropriate driver you require to send and receive SMS messages Immobilisor Details To cater for the long descriptions given to Immobilisor Trucks five extra user definable fields have been added to the Immobilisor Details window The headings for these description fields can be defined in the Properties window Default Manufacturer Cod...

Page 280: ... create a user type that only allows a user to have access to record changes or perhaps to only allow communication By checking the relevant boxes it is possible to allow the amendment to the records to allow communication and to allow configuration etc Once one or more Software Login Groups have been created each user can be assigned with their individual login and group Please refer to the User ...

Page 281: ...will automatically check the edit systems box This option should only be available to administrators Allow user to edit systems Check this box to allow the logged in user to be able to edit system records This option should only be available to administrators Allow user to remove system Check this box to allow the logged in user to be able to delete system records This option should only be availa...

Page 282: ...up then when they log back into Traka32 the user PIN numbers will still be shown User Allow user to add users Check this box to allow the logged in user to be able to add user records Checking this box will automatically check the edit user s box Allow user to edit user details Check this box to allow the logged in user to be able to edit user records Allow user to change User Details Check this b...

Page 283: ...his box will automatically check the edit iFobs box Allow user to edit iFob details Check this box to allow the logged in user to be able to edit iFob records Allow user to remove iFobs Check this box to allow the logged in user to be able to delete iFob records Allow user to transfer iFob ownership Check this box to allow the logged in user to be able to transfer the ownership of an iFob that is ...

Page 284: ... for supervisors as it can be used if a user has forgotten their ID Card the user will be given access as if they have swiped their card and will be able to take only the selected iFob key as normal Allow User to Program iFobs Check this box to allow the logged in user to Program iFobs using the Traka iFob Programmer Key Allow user to add keys Check this box to allow the logged in user to be able ...

Page 285: ...ords Allow user to delete bookings Check this box to allow the logged in user to be able to delete key booking records Allow user to create bookings for keys that users do not have access to Check this box to allow the logged in user to create bookings for keys the users associated to the booking do not have access to Fault Allow user to add faults Check this box to allow the logged in user to be ...

Page 286: ...keys with faults logged against them Comms Allow user to read transactions from system Check this box to allow the logged in user to be able to read all the transactions and alarm data from the Traka Systems This option should be made available to all users Allow user to write details to system Check this box to allow the logged in user to be able to write data such as user records iFob records th...

Page 287: ...ware access Check this box to allow the logged in user to be able to delete software access records This option should only be available to administrators Allow user to add security groups Check this box to allow the logged in user to be able to add security group records Checking this box will automatically check the edit security group box Allow user to edit security groups Check this box to all...

Page 288: ...Details the logged in user will only be able to allocate users with the access levels listed in the Current Access Levels list To Add All access levels to the Current List click on To Add Selected access levels select the appropriate levels from the Available List and click on To Remove Selected access levels select the levels from the Current List and click on To Remove All access levels from the...

Page 289: ...ically check the edit visitor booking box Allow user to edit booking details Check this box to allow the logged in user to be able to edit visitor booking records Allow user to delete bookings Check this box to allow the logged in user to be able to delete visitor booking records Allow user to confirm and release Check this box to allow the logged in user to be able to confirm the identity of a vi...

Page 290: ...dministrator roles Allow user to assign plant states rights Check this box to allow the logged in user to be able to assign plant states rights Allow user to assign Sasol restricted access Check this box to allow the logged in user to be able to assign Sasol restricted access Allow user to assign Emergency Release rights rights Check this box to allow the logged in user to be able to assign Emerge...

Page 291: ...sage Notification system Allow user to Remove Rules Check this box to allow the logged in user to edit Rules for the Message Notification System Allow user to add new Templates Check this box to allow the logged in user to add new Templates for the Message Notification System Allow user to edit Templates Check this box to allow the logged in user to edit Templates for the Message Notification syst...

Page 292: ...obs Keys Items you have in the system Allow user to view Software Audit Check this box to allow the logged in user to view the Software Audit Feature Please click the hyperlink to learn more about the Alarm Notifications Allow user to view Dock Door Reports Check this box to allow the logged in user to view Dock Door KPI Training Reports Please click the hyperlink to learn more about Dock Door Rep...

Page 293: ... add Key Categories Allow user to Edit Key Categories Check this box to allow the logged in user to the ability to edit Key Categories Allow user to Remove Key Categories Check this box to allow the logged in user to the ability to remove Key Categories Allow user to View Bookings Created by all Users Check this box to allow the logged in user view Key Bookings that have been created by all users ...

Page 294: ...low user to Add Access Level Names Check this box to allow the logged in user to Add Access Level Names Allow user to Edit Access Level Names Check this box to allow the logged in user to Edit Access Level Names Allow user to Remove Access Level Names Check this box to allow the logged in user to Remove Access Level Names ...

Page 295: ...ply remove the access level from the group This saves lots of time because you do not have to edit the access levels for each individual Line Manager Users may belong to Multiple Security Groups for example you may have a Facilities Manager who is a Line Manager but who also needs access to the fleet vehicle keys In this case all the fleet vehicle keys could belong to a Security Group called Fleet...

Page 296: ... is possible to configure the access individually for each Traka System If the access settings are required to be the same for each system then configure the access settings for the selected system and then click the Apply to All Systems button to copy the access settings to all other systems in the drop down list If the access settings are required to be different for each Traka System then do no...

Page 297: ...An Everyone Group means that every user belonging to the regions defined by the group will be automatically placed into the group For example this is useful if you have a bunch of keys that all existing and new users require access to Any new users that are added will automatically be placed into the Everyone group and therefore have access to the system and iFob access credentials defined Shift A...

Page 298: ...ue if not returned This is a very powerful feature as it will highlight if keys are not returned at the end of a users shift Authorisation Select None to allow normal access to the system without the need for additional users to authorise Select either 1 Authoriser or 2 Authorisers to force either one or two users to authorise the access to the system For more details please refer to the System Au...

Page 299: ...he group To select several individual access levels hold down the Ctrl key and clock on the access levels in the group Region All Regions Select if the Users within the security group are to have access to All Regions Note this tick box is only available to edit if the logged in User is an All Regions Administrator Available Current Regions Each security group can belong to one or more Regions or ...

Page 300: ...over stamped CONTROLLED DOCUMENT Tips To select a group of regions click on the first region hold down the Shift key and click on the last access level in the group To select several individual regions hold down the Ctrl key and click on the access levels in the group ...

Page 301: ... identify how the iFob Access Levels are assigned it is possible to add a meaningful description against each access level These names are then used throughout the software wherever an Access Level needs to be selected or displayed such as in the User Details and iFob Details Refer to the section Assigning an Access Level Name to learn how to assign edit and delete Access Level names ...

Page 302: ... Level with a name go to File Options Access Level Names 2 Select Options Add New 3 Select the access level number that you wish to assign the name to 4 Enter the name or description of the access level 5 Click Save Close To edit or delete an Access Level Name simply highlight the Access level Name from the list and then select Options followed by Edit or Delete ...

Page 303: ...ultiple Regions maybe necessary is where an organisation has many Traka systems spread geographically and each region has one or more Traka32 Administrators that are only responsible for maintaining their own Region s The Traka systems could be spread over a county country a continent or even all over the world using a Wide Area Network WAN In addition some organisations may choose to regionalise ...

Page 304: ...tting up users from the User Details window the user can be placed into one or more regions This inherently gives the user access to the Systems and users within their specified regions and automatically denies access to systems and users outside of their specified regions For overall administration of all regions users can be setup with All Region access Traka32 users with All Region access can a...

Page 305: ...9 2 4 2 REGION DETAILS The Region Details window allows you to add edit and delete the Regions 1 To create a new region click File Options 2 Select the Regions tab 3 Click Options Add New and the Region Details window will appear Description Enter the name or description of the region 4 Click Save Close ...

Page 306: ... is uncontrolled unless over stamped CONTROLLED DOCUMENT 3 9 2 4 3 SINGLE REGIONS TRAKA32 VERSION 02 07 0000 AND PRIOR For customers using version 02 07 0000 the graphic below indicates how systems and users could only belong to a single Region ...

Page 307: ... users to be separated into different groups At present a single user cannot belong to multiple groups User Groups can simply be used for administration purposes to report on users in a specific groups When using the X iFob Authorisers or X System Authorisers option with the Force Authoriser from Different Group option enabled this forces each Authoriser to be from a different User Group ...

Page 308: ...rd This information can then be retrieved using the Paste option Cut works very similarly to delete with the exception that cut object s are placed in the clipboard and can be pasted elsewhere into Traka32 as normal OR into other Windows based applications like Word and Excel etc If the object is a graphic such as a graph it will be pasted as a graphic If it is a text string it will be pasted as t...

Page 309: ...ge 309 This Document is uncontrolled unless over stamped CONTROLLED DOCUMENT 3 10 2 COPY Copy is used to copy information from Traka32 and put it in the clipboard This information can then be retrieved using the Paste option ...

Page 310: ...ncontrolled unless over stamped CONTROLLED DOCUMENT 3 10 3 PASTE Paste is used to paste information which has been previously saved to the clipboard using the Cut or Copy options or Text which has been saved to the clipboard from another application ...

Page 311: ...TION WIZARD A Locker Allocation Wizard has been written to help customers primarily schools and academies migrate all the students from one year to another When the Migrate button is pressed all the selected users will have their access revoked in all lockers in their current year and then assigned to new lockers in the next year ...

Page 312: ...er to see what is going on Dock Door Reports If you are using the Traka Dock Door hardware you can run reports that show information such as how many times the dock door has been opened while on override how long the dock door was open for events where the door has been raised using an iFob etc Transaction Reports If you are running your Traka System with a firmware version of 6 07 30 or below the...

Page 313: ...en made in the Traka32 software Advanced Software Audit This report allows you to select various filters and parameters before listing all the changes that have been made in the Traka32 software Key Manifest Report A new facility has been written to automatically print a report whenever a user logs out of a system the report will show all the iFob s that have been removed with the first two Key de...

Page 314: ...V3 5 14 08 19 UD0089 Page 314 This Document is uncontrolled unless over stamped CONTROLLED DOCUMENT 3 12 2 SOFTWARE AUDIT This report lists all the changes that have been made in the Traka32 software ...

Page 315: ...e in the Traka32 software however the Advanced Audit allows you to select various filters and parameters to better define the results The Region field is a mandatory field that must have a region selected before continuing The search can be filtered via optional fields such as iFob Key Immobilisor a user whose details have been edited and a user who has edited another user s details Report results...

Page 316: ...s and which keys they are authorised to take When you run the report you can choose to run it on all systems or you can select an individual system Also when you run the key report you can view the report on all keys or an individual key and the same you can view all users or an individual user You can view this report by selecting Reports Key Access Report You will then be confronted by the Key A...

Page 317: ...ORTS The new event reports in Traka32 designed and implemented using a package called Crystal Reports Crystal Reports allows Traka and Customers to design new reports for Traka32 quickly and efficiently If you would like to design your own reports for Traka32 please contact us and we can supply details on the Crystal Reports packages available ...

Page 318: ...m Report This report lists all the events filtered by alarm type for every System and iFob For a full list of Alarm and Event types please refer to the Alarm Event Types section Alarm History Report This report will display the alarms that have been cleared at Traka32 along with any notes that have been logged against them If no notes are logged against an alarm the heading Notes not Entered will ...

Page 319: ...u can filter the reports to only show iFobs that are currently under or past their curfew Standard iFob Usage Reports This report and chart details the number of days hours or minutes the iFobs have been out of the system Standard iFob Usage Reports Per Access Level This report and chart details the number of days hours or minutes the iFobs with a specific access level have been out of the system ...

Page 320: ... cabinet iFobs Currently Undetectable The iFob Currently Undetectable Report can show what iFobs are undetectable at the time the report is run Item Access Report This report displays all the iFob or locker positions in the system and who can access them iFob Status with User Details This report will list all the iFobs along with their status and various user details for the current and previous o...

Page 321: ...Holder Report so you can filter the reports to only show keys that are currently under or past their curfew Standard Key Access By Security Group This report will display all the iFobs and keys that a user would be granted access to if they were assigned to the security group Standard Key Event Report This report lists all the events for every Key Standard Key Exception Report This report lists ev...

Page 322: ...t and chart details the number of days hours or minutes the keys have been out of the system and the Mileage associated with each key For a full list of Alarm and Event types please refer to the Alarm Event Types section Service Details Report This report combines all of the reports below to provide service details on the selected keys Service Details Insurance Date This report informs you when th...

Page 323: ...ey Booking By Reference NOTE In software version 02 10 0006 these reports are only visible for SQL Server and Access databases Key Booking By Reference This report lists all the events for every Key that has been booked using the optional feature Key Booking by Reference NOTE This report can only be used if your system has the optional feature Key Booking by Reference Key Booking History This repo...

Page 324: ...r by Region This report lists all of the users and what regions they belong too along with their User details i e Staff Number Position Tel Email etc User by Security Group This report lists all of the users and what security groups they belong too along with their User details i e Staff Number Position Tel Email etc User Active And Expiry Dates This report listall of the users that are currently ...

Page 325: ...ort lists all the current faults that are outstanding on any of the iFobs iFob Per Truck Fault Exception Report This report lists fault history where the following exceptions have occurred 1 The user who returned the iFob did not Accept the vehicle and did not record a Fault against the vehicle iFob Per Person Fault History Report This report gives provides you with a history of faults that have b...

Page 326: ...OCUMENT 3 12 5 8 CRYSTAL REPORTS NOTIFICATIONS Notification Log This report shows which Email Notifications were sent when the events were downloaded The report shows details of the Notification Template the Notification Rule and a status showing whether or not the email was sent successfully ...

Page 327: ...vice Activated Device Accepted etc You can filter this report by Region System or User Immobilisor Base Hours Meter Reader This report shows the Immobilisor Base hour s usage for trucks Immobilisor Error Conditions This report shows lists all of the error conditions each Immobilisor in the database has currently acquired Immobilisor User Exception Report This report will display truck users that h...

Page 328: ...OLLED DOCUMENT 3 12 5 10 CRYSTAL REPORTS SYSTEMS System List This report lists all of the systems in the Traka database along with their System Details i e System Title Serial No Firmware Version Region etc System Log This report lists the details of which users have logged into Traka32 ...

Page 329: ...V3 5 14 08 19 UD0089 Page 329 This Document is uncontrolled unless over stamped CONTROLLED DOCUMENT 3 12 5 11 EVENT REPORT VIEWER Toolbar Reports Menu ...

Page 330: ...ong with the name Save Report As A saved report can be customised further and can be saved under a different name Reme Report A saved report can be renamed Delete Report A saved report can be deleted Export Report Any report can be exported to other applications including Adobe Acrobat PDF Crystal reports RPT HTML 3 2 4 0 Microsoft Excel Microsoft Word Rich text Format RTF Tab Separated Text TTX T...

Page 331: ...een can be hidden so that he Preview is easier to see Click the filter button again to show the filter Refresh Whenever a parameter is changed click the Refresh button to refresh the report with the new parameters Auto Refresh Some reports can be set to Auto Refresh The options available in the dropdown allow you to specify an Auto Refresh every 5 seconds or every minute Upon each refresh the Even...

Page 332: ...own to the exact requirements For each field the following filter can be applied Do Not Filter Not filter is applied to the field Equals to a specific value Select a Start Value for the filter Less than a specific value Select a Start Value for the filter Greater than a specific value Select a Start Value for the filter Between Between two specific values Select a Start Value and an End Value for ...

Page 333: ...l events where the door has been raised using an iFob as well as events when the Override mode has been used this will show how long the doors have been up for in minutes You can also see how many times and for how long the dock door has been opened while on override The user can filter the results by picking a week number month and year or specific date ranges and then clicking Run Report ...

Page 334: ...t is uncontrolled unless over stamped CONTROLLED DOCUMENT 3 12 6 2 DOCK DOOR TRAINING REPORTS This report allows you to view different users and their level of use access regarding the Dock Door Please see below for descriptions of each report ...

Page 335: ...or xxxx iFob Transactions for Specific iFob This report is the same as the iFob transactions report but can be filtered down to a specific iFob To highlight this option open the iFob List by clicking on View iFob List select the iFob in question from the list and click on Reports iFobs iFob Transactions For xxxx iFob Transaction Exceptions This report lists transactions where the following excepti...

Page 336: ...urs or minutes the iFobs have been out of the system iFob Usage Chart per Access Level This report and chart details the number of days hours or minutes the iFobs with a specific access level have been out of the system Percentage Use of iFobs The report and chart details the percentage of iFob that were out of the system on the hour every hour over a specified period ...

Page 337: ...xxxx Key Transactions for Specific Key This report is the same as the key transactions report but can be filtered down to a specific key To highlight this option open the Key List by clicking on select the key in question from the list and click on Reports Keys and Key Transactions For xxxx Key Transaction Exceptions This report lists transactions where the following exceptions have occurred 1 The...

Page 338: ...orts Keys and Key Allocations For xxxx Key Usage Chart This report and chart details the number of days hours or minutes the keys have been out of the system TIP The headings along the x axis of the chart can be altered by selecting the one of the key detail columns in the report Key Usage Chart per Access Level This report and chart details the number of days hours or minutes the keys with a spec...

Page 339: ...o highlight this option open the iFob List by clicking on View iFob List select the iFob in question from the list and click on Reports iFobs Fault History For xxxx Fault Exceptions This report lists fault history where the following exceptions have occurred 1 The user who returned the iFob did not Accept the vehicle and did not record a Fault against the vehicle Current Fault Status This report l...

Page 340: ... clicking on select the user in question from the list and click on Reports Immobilisor and Immobilisor Events for xxxx Immobilisor Events for Specific Immobilisor This report is the same as Immobilisor Events report but can be filtered down to a specific Immobilisor To highlight this option open the Immobilisor List by clicking on View Immobilisor List select the Immobilisor in question from the ...

Page 341: ...5 14 08 19 UD0089 Page 341 This Document is uncontrolled unless over stamped CONTROLLED DOCUMENT 3 12 7 5 MICRO TRAKA User History This report lists all the activities performed at each Micro Traka system ...

Page 342: ...ARMS This report lists all of the alarms that have occurred An alarm is recorded if the system is used incorrectly or if something untoward has happened The alarm report may be filtered by alarm type by selecting the appropriate alarm from the filter list For a full list of Alarm types please refer to the Alarm Event Types section ...

Page 343: ...rade Wizard in conjunction with an upgrade file supplied by Traka Upgrading the firmware will allow users to benefit from all the latest features available without changing any hardware The firmware upgrades for the 8bit and 16bit Traka Systems are very similar however there are some slight differences Please refer to the relevant 8bit Firmware Upgrade or 16bit Firmware Upgrade sections for assist...

Page 344: ...tact your supplier or visit our web site www traka com and click on the support link To upgrade the software follow the instructions below 1 Insert the Traka32 CD into the CD ROM drive 2 After a few seconds the set up wizard should run automatically If not click on Start Run and type D Setup exe followed by Enter replacing the D with the appropriate CD ROM letter 3 The set up wizard will guide you...

Page 345: ...V3 5 14 08 19 UD0089 Page 345 This Document is uncontrolled unless over stamped CONTROLLED DOCUMENT 3 13 3 CONFIGURE SYSTEMS Please refer to the System Settings section ...

Page 346: ...s to make or if you are setting up a new database without the Traka System This option applies to All Systems and is selected by default whenever Traka32 is loaded If you want to set this option on specific systems only this can be done from the System Viewer s System menu Clearing this option only lasts for the time the user is logged in to Traka32 once a user logs out and back in again the optio...

Page 347: ...ONTROLLED DOCUMENT 3 13 5 SYNCHRONISE ALL USERS TO ALL SYSTEMS This synchronises all the user records in the database with the all the systems If you want to synchronise all the user records in the database with a specific system this can be done from the System Viewer s System menu ...

Page 348: ...his option close any open windows within the software so you have a grey screen 2 Click on Tools followed by Import 16bit Database from the main menu 3 Click on Next 4 Select the path to the 16bit database that you wish to import To search for the database file simply click on the Browse button 5 When you have selected the path click on Next ...

Page 349: ...s Import Key Details Import iFob Transactions Import Alarms NOTE Importing the iFob Transactions and or Alarms will take a long time depending on how many transactions and alarms there are to import On a slow PC this could take at least an hour to import 7 When you have selected the information to import click on Next 8 When you are happy click on Import 9 Provided the import completed successfull...

Page 350: ...se is corrupt Open the database using the old Traka16 software Enable the Admin menu from the File menu and click on the Admin menu followed by Tools Database Tools and Repair Database Once repaired try the import again If an error has occurred during the upgrade that is not covered please contact one of our engineers on 44 0 1234 712345 immediately for advice ...

Page 351: ...n as going to be used with the current database You must also run the Traka32 software so the database checks are made This is to ensure the database structures are the same 1 To enable this option close any open windows within the software so you have a grey screen 2 Click on Tools followed by Import 32bit Database from the main menu 3 Click on Next 4 Select the path to the 32bit database that yo...

Page 352: ...into a specific region uncheck the Import Region details check box and select the desired region You can also specify None as the region in which case no regions will be assigned 7 Click on Next 8 Select the appropriate mapping for the software logins If you do not want to map logins from the import database to those in the live database but simply import check the Import all logins without mappin...

Page 353: ...ecurity groups If you do not want to map security groups from the import database to those in the live database but simply import check the Import all security groups without mapping to existing security groups checkbox 11 Click on Next 12 Select the appropriate Primary PIN manipulations and click on Next 13 When you are happy click on Finish ...

Page 354: ...V3 5 14 08 19 UD0089 Page 354 This Document is uncontrolled unless over stamped CONTROLLED DOCUMENT 14 Provided the import completed successfully click on Close ...

Page 355: ...extract the user records currently stored in the Traka System into a new database To enable this option close any open windows within the software so you have a grey screen NOTE If you have lost your database or the database appear to be corrupt please contact your supplier for who may be able to retrieve the data for you NOTE This utility should only be used on a database that has no user records...

Page 356: ...able to extract the iFob records currently stored in the Traka System into a new database To enable this option close any open windows within the software so you have a grey screen NOTE If you have lost your database or the database appear to be corrupt please contact your supplier for who may be able to retrieve the data for you NOTE This utility should only be used on a database that has no iFob...

Page 357: ...ish to import To search for the spreadsheet file simply click on the button 4 To preview the data before the data is imported select the Preview the imported data before copying to the live tables checkbox 5 To automatically upload the data to the relevant Traka Systems select the Synchronise the imported user data with the cabinet s checkbox 6 Select the appropriate formatting for the Forenames a...

Page 358: ...Import Users from Spreadsheet from the main menu 5 Select the path to the spreadsheet that you wish to import To search for the spreadsheet file simply click on the button 6 To preview the data before the data is imported select the Preview the imported data before copying to the live tables checkbox 7 To automatically upload the data to the relevant Traka Systems select the Synchronise the import...

Page 359: ...heet Click the regions tab you will notice the user now belongs to the region you have specified in the spreadsheet NOTE You can only import users into regions that the logged in user can administer E g If the logged in user is only in Region A then they will only be allowed to import users into Region A if the logged in user is an All Regions administrator then they can import users into any regi...

Page 360: ...spreadsheet accordingly and click the Process Sheet For Import Button 1 To import a spreadsheet ensure all windows currently open in Traka32 are closed so you have a grey screen 2 Click on Tools followed by Import Keys from Spreadsheet from the main menu 3 Select the path to the spreadsheet that you wish to import To search for the spreadsheet file simply click on the browse button button 4 To pre...

Page 361: ...from the Traka32 database directly into a Traka Touch import spreadsheet format This allows a simple process for transferring the users from a 16bit system to a Traka Touch system The following information will be exported User Forename and Surname Pin or Card ID Secondary Pin Active Expiry Dates iFob Item Access iFob Item Description NOTE This feature is available for 16bit key cabinets and locke...

Page 362: ... Repair Compact utility has been provided to allow users to compact the size of the database to its absolute minimum This utility also checks the database for any errors and will correct them automatically To enable this option close any open windows within the software so you have a grey screen NOTE Every time a backup of the database is made of the database the database will be compacted automat...

Page 363: ...d ensure that all the appropriate tables and fields are present and correct within the database In addition to checking the structure the integrity checker also checks the status of the database to ensure there is no corruption To enable this option close any open windows within the software so you have a grey screen NOTE If a manual upgrade is performed the database integrity check must be invoke...

Page 364: ...Traka32 software as with any database application To manually backup the database 1 To enable this option close any open windows within the software so you have a grey screen 2 Click on Tools Backup Database 3 Select a Path and Filename for the backup 4 Click on Save TIP An auto backup utility is available with the Traka32 software to prompt the user to backup the database at intervals whenever th...

Page 365: ...m having to enrol of every Traka System fitted with a Traka Biometrics Reader 1 Enroll all the users onto any one Traka System fitted with a Traka Biometrics Reader 2 Click on Tools Duplicate Biometric Templates 3 Select the System that users have been enrolled onto 4 Select the Backup templates from reader before update This forces the utility to backup the templates from the selected system to t...

Page 366: ...ly be used by trained engineers or with guidance from an engineer over the phone If you are experiencing problems with your Traka system please contact your vendor for advice and assistance before using the engineers menu The engineers menu can only be accessed if the current user of the software is logged in as an engineer If there are no user login defined then when the software loads the engine...

Page 367: ...d by Diagnostics To enter a systems diagnostic mode 1 Select the system you wish to diagnose from System Selection menu 2 Click on the Connect button this will open the serial or network port Note that if successful the Connect button changes to Disconnect 3 Click on the Comms On button this will wake and enter the system into diagnostic mode NOTE that if successful the Comms On button changes to ...

Page 368: ...n the keyboard that is shown in brackets on the menu for example TRAKA DIAGNOSTICS M emory I nfo Ent Quit To select the I nfo menu press the I key on the keyboard and so on To exit a system from diagnostics mode 1 Click on the Comms Off button this will take the system out of diagnostics mode Note that the Comms Off button will only be available if the system is still in diagnostics mode If no key...

Page 369: ...CUMENT 3 14 3 EVENT POINTER EDITOR The event pointer editor has been added to Traka32 so that problems that may occur on site can be diagnosed quickly without the loss of any data The event pointer editor should only be used by trained engineers or with guidance from an engineer over the phone ...

Page 370: ...ng Traka32 via a spare serial or USB port NOTE This menu can only be accessed if the current user of the software is logged in as an engineer iFob Memory Map Click on iFob Memory Map to view the data currently stored in either a Data32 or Data512 iFob Reset iFob This option should be used with great caution It deletes the information held within the selected Data iFob s memory NOTE Traka will not ...

Page 371: ...ent is uncontrolled unless over stamped CONTROLLED DOCUMENT 3 14 5 EDIT T32SETTINGS INI When selected this opens the active T32Settings ini file in notepad This is useful for when the T32Settings ini file is not stored in the default location ...

Page 372: ...his Document is uncontrolled unless over stamped CONTROLLED DOCUMENT 3 14 6 DELETE ALL TEMPORARY FILES This feature allows you to delete all the temporarily download files trn created by Traka32 when communicating with Traka Systems ...

Page 373: ...nt is uncontrolled unless over stamped CONTROLLED DOCUMENT 3 14 7 CLEAN DATABASE This feature allows you to permanently destroy all previously deleted System iFob Key and User details and any associated transaction and alarms from the database ...

Page 374: ... TRAKA DIAGNOSTICS M emory I nfo Ent Quit 2 From the Traka Diagnostics Menu Press I for I nfo P ointers V ersion Ent Backup 3 Press P for P ointers Alarm Pointer 0760CA Alarm Tail 0760CA Alarm Index 0000 Tran Pointer 057055 Tran Tail 057055 Tran Index 0000 P ointers V ersion Ent Backup 4 The data in step 3 can be used by a Traka Engineer to analyse any problems that may have occurred 5 Press Enter...

Page 375: ... system into diagnostics mode TRAKA DIAGNOSTICS M emory I nfo Ent Quit 2 From the Traka Diagnostics Menu Press M for M emory Info P age Dump E dit Loc Q uit Ent Backup Reset U sers F obs T rans A larms S tack I Title 3 Press A to reset the A larms RESETTING Please Wait Info P age Dump E dit Loc Q uit Ent Backup Reset U sers F obs T rans A larms S tack I Title 4 Press Enter on your keyboard twice t...

Page 376: ...V3 5 14 08 19 UD0089 Page 376 This Document is uncontrolled unless over stamped CONTROLLED DOCUMENT 3 15 WINDOW 3 15 1 CASCADE Overlays open windows diagonally across the screen ...

Page 377: ...V3 5 14 08 19 UD0089 Page 377 This Document is uncontrolled unless over stamped CONTROLLED DOCUMENT 3 15 2 TILE HORIZONTAL Tiles open windows in a vertical column Horizontal breaks ...

Page 378: ...V3 5 14 08 19 UD0089 Page 378 This Document is uncontrolled unless over stamped CONTROLLED DOCUMENT 3 15 3 TILE VERTICAL Tiles open windows in horizontal row Vertical breaks ...

Page 379: ...V3 5 14 08 19 UD0089 Page 379 This Document is uncontrolled unless over stamped CONTROLLED DOCUMENT 3 15 4 ARRANGE ICONS Arranges the icons of open but minimised windows ...

Page 380: ...80 This Document is uncontrolled unless over stamped CONTROLLED DOCUMENT 3 15 5 REFRESH Refresh refreshed the content of all open windows This is useful in a multi user environment where changes are made at multiple workstations ...

Page 381: ...V3 5 14 08 19 UD0089 Page 381 This Document is uncontrolled unless over stamped CONTROLLED DOCUMENT 3 15 6 SHOW STATUS BAR Show or hide the Status bar ...

Page 382: ... Document is uncontrolled unless over stamped CONTROLLED DOCUMENT 3 16 HELP 3 16 1 CONTENTS For help with the Traka32 software simply click on Help followed by Contents from the main menu or simply press F1 to view the online user guide ...

Page 383: ...CUMENT 3 16 2 WHAT S THIS Traka32 also incorporates a What s this help facility Each details window has a button in the top right hand corner Click on the and the cursor will change to click on the control you want to know more about and a pop up window will appear with details on that control ...

Page 384: ... 5 14 08 19 UD0089 Page 384 This Document is uncontrolled unless over stamped CONTROLLED DOCUMENT 3 16 3 TECHNICAL SUPPORT The technical support window shows the contact information for technical support ...

Page 385: ...trolled unless over stamped CONTROLLED DOCUMENT 3 16 4 EXPLORE DATA FILES FOLDER When selected this opens up Explorer in the folder which contains download and support folders This is useful for when the data files are not stored in the default location ...

Page 386: ...ou have registered the Traka32 software you can update your license at any time to either increase the number of concurrent users or to extend the period of the license To update the license please contact Traka by telephoning 44 0 1234 712345 between the hours of 08 30 and 17 30 GMT BST or by email to support traka com quoting the following Application Customer Code Software Code You will be give...

Page 387: ...ED DOCUMENT 3 16 6 EASY HELP Traka easy HELP is a quick way to access the most commonly used sections of the Traka32 User Guide If you would like the easy HELP menu to be customized to suit your business needs please contact you supplier with details and we will help you create a new menu ...

Page 388: ...ions to be applied against user logins preventing users from accessing certain areas of the software The Software Access also forms part of the Software Audit report where every user action is logged This section assumes that the database has been successfully installed and initialised For further details on initialising a database please refer to the following sections Microsoft Access Installati...

Page 389: ...s open no user login will be prompted for and all areas of the software will be accessible As soon as one or more user records have the Allow Software Access option enabled Software Access will be enabled and so when the Traka32 software is open a user login will be prompted for Setting up Software Access The first step is to create Software Access Groups 1 Click on File Options 2 The Options scre...

Page 390: ...administer iFobs that have one of the Current Access Levels This will also only allow the logged in user to administer Keys attached to iFobs that has one of the Current Access Levels Also when administering User Details the members will only be able to allocate users with the access levels listed in the Current Access Levels list 7 Click on Save Close Associate User Records to the Software Access...

Page 391: ... defined above 11 Enter a Password Expiry date or select the Password Never Expires option 12 Click on Save and Close Logging into Traka32 When one or more user records have been setup with Software Access the Traka32 software will prompt for a user login when open Password Expiry When a user logs into Traka32 and if their password has expired Traka32 will prompt for a new password Simply enter a ...

Page 392: ...hentication The second level is matching up the Login Name to that of a user record in the Traka32 Database itself When logging into Traka32 for the first time with a new database you will need to use the SQL Server s own SA account Login Name and Password This will be available from the SQL Server administrator The SA login will allow access to all areas of the Traka32 software including the Engi...

Page 393: ...gin must be created 4 Enter a Login Name 5 Enter a Password 6 Click on Create New Login 7 Repeat this for each user that requires a login 8 Close the Traka SQL Server Manager software To view or delete the user accounts 1 Load the Traka SQL Server Manager software by clicking on the icon from the Traka program group in the Start menu 2 Click Details and the Database Detail screen will open ...

Page 394: ...ted again Setting up SQL Server User Accounts Integrated Security Only This does not apply if you are using SQL Server Authentication If Integrated Security is being used the SQL Server Administrator must grant the users access to the database using SQL Server Enterprise Manager This cannot be done using the Traka SQL Server Manager If you are using MSDE as the database engine and you do not have ...

Page 395: ...s and click on New Login 5 Enter a user account Name or click on the button to browse for the user account name 6 Select the Windows Authentication option 7 Select the appropriate Domain name 8 Select the Grant Access option 9 Select the appropriate Traka32 Database as the Default Database 10 Click on the Database Access tab ...

Page 396: ...ions 5 To add a new Login click on Options Add New 6 Enter a Description 7 Tick the relevant boxes to allow members of the Software Access Group access to the relevant areas of the software The options are categorised simply click on the tabs to view each category System User iFob Key Comms Software For more details of the categories and options please refer to the Software Access section 8 There ...

Page 397: ... View User List 4 Click on Users Edit User or Add New as required 5 The User Details screen will open and you will see the User Details tab is already selected 6 Enter a Forename and Surname 7 Click on the Software Access tab 8 Tick the Allow Software Access tick box 9 Enter the appropriate SQL Server Login name that was entered when setting up SQL Server User Accounts above Click on the button to...

Page 398: ...example Message the Manager when anyone takes the key to the Safe Message Site Services if there is a Fault logged against an iFob for a Vehicle Message the I T Dept if a Power Failure occurs on any Traka System The system is versatile and allows the creation of many Notification Rules with different trigger conditions to suit the application The Message Notification System can be accessed by clic...

Page 399: ...rong slot Overdue iFob See Alarm and Event Types a full description of all events generated by Traka Faults entered cleared on system from the cabinet Faults entered cleared in Traka32 Immobilisor iFob Events e g Device Activated Shock Occurrence etc All of the above can be referred to as Triggers Each Trigger has an associated Trigger Code and a descriptive Trigger Name For example Code 128 is iF...

Page 400: ...ed iFob Returned occurs when the selected user s have logged in to any System User Alarms Where one or more selected Alarms e g Unauthorised iFob Taken Overdue iFob occurs when the selected user s have logged in to any System Key Events Where one or more selected Events e g Key Removed Key Returned occurs on the selected Keys System Alarms Where one or more selected Alarms e g Triple Primary PIN D...

Page 401: ...Events e g Device Activated Shock Occurrence occur on the selected iFob s Immobilisor User Events Where one or more selected Immobilisor Events e g Device Activated Shock Occurrence occur for the selected User s Immobilisor Truck Events Where one or more selected Immobilisor Events e g Device Activated Shock Occurrence occur on the selected Truck s Immobilisor s ...

Page 402: ...e can be customized to include only references to data as required by the message recipient s Once created a Template is saved allowing it to be shared by the Notification Rules As many Templates as required can be created and saved allowing for ultimate flexibility To create a Message Template 1 From Traka 32 System Viewer click View Notifications 2 Click on the Message Template tab ...

Page 403: ...mped CONTROLLED DOCUMENT 3 Click on Template Add New 4 A New Template window will open Template Name Provide a Message Template name Send Using Select if the message is to be sent using Email Network Windows Network Messaging System or SMS Message Email If email is selected To ...

Page 404: ...tion NOTE When using Email Notification various response codes are sent and received between Traka32 and the email server These codes must match in order for the Email Notifications to work correctly Refer to the section Email Response Codes for more information Network If Network is selected To Provide the windows login user name s of the people who are required to receive the Net Send Windows Ne...

Page 405: ...Make to insert the Make variable into the message Example Message Template Form The example above shows a Message Template called Managers The email addresses could easily be the managers of a company who are required to be sent this message when a message rule is triggered e g perhaps relating to when a particular key is removed The variables included are the Trigger Name Date Registration Make M...

Page 406: ...t SMS Module Settings Here you will need to enter change the following fields as applicable SMS Modem Serial Port Select the desired modem serial port number which Traka32 will use to send SMS messages SMS Modem Serial Speed Select the appropriate speed you require for the modem you will be using SMS Pin Number This field requires you to enter the pin number from the SIM card that you will be send...

Page 407: ...ge Template called Managers The phone number could be the managers of a company who is required to be sent this message when a message rule is triggered e g perhaps relating to when a particular key is removed The variables included are the Trigger Name Date Registration Make Model iFob Position and System Title 5 After completing the message template form click Save and Close to save the template...

Page 408: ...re creating a Message at least one Message Template needs to exist in the Traka database so as it can be assigned to the Message Rule Please view Creating Message Templates for a guide on how to create a Message Template To create a Notification Message 1 From Traka 32 System Viewer click View Notifications 2 Click on the Notification Messages tab ...

Page 409: ...V3 5 14 08 19 UD0089 Page 409 This Document is uncontrolled unless over stamped CONTROLLED DOCUMENT 3 Click on Notifications Add New 4 The Notification Rule Wizard is displayed ...

Page 410: ... Click Next to display the Trigger Type window Notification Rule Tick the box to enable the Notification Rule Trigger Type Select the Trigger Type that will cause a message to be sent 6 Click Next to display the Trigger Name window 7 Select one or more Triggers that will trigger the message to be sent ...

Page 411: ...ll be greyed out Selected iFobs Window Lists the selected iFobs to which the rule applies If Any iFob is not ticked there will be no iFobs listed here Use the to move individual or multiple iFobs from the Selected iFob list to the Available iFob List Use the to move ALL iFobs from the Selected iFob list to the Available iFob List Use the to move individual or multiple iFobs from the Available iFob...

Page 412: ...The available Message Templates are listed and are available for selection Additional Recipients for this rule only Enter the email addresses or User name if using NetSend of any message recipients in addition to the recipients already included the selected Message Template Show Example Tick this box to display an example of how the message will look 10 Click Next to display the Save window ...

Page 413: ...Finish to save it to the database 12 The Notification Message Rule will now be viewable in the Notification Messages list Tip 1 Click on next to the Rule name to expand the Rule and display the details Tip 2 Double click on the Rule to edit from from the Notification Rule Wizard Tip 3 Click the Rule Enabled tick box to easily toggle the Notification Rule ON and OFF as required without entering the...

Page 414: ...essages the data has been sent and received correctly however the code that the email server has sent is incorrect It is possible to change the response codes that are expected back from the customers email server Below is list of the SMTP codes that are sent to the email server and their default response codes Response Code Descriptions 220 SMTP Service ready 221 Service closing 250 Requested act...

Page 415: ...4 250 Response5 354 Response6 250 Response7 221 For example if you know that the response code you should receive for a particular message is 220 but you are receiving 250 then in the settings ini file under email you will have the following Email Response1 250 This allows Traka32 to accept the code 250 in place of 220 and receive the correct response code ...

Page 416: ...rol system it is possible to provide the Traka Key Control system with two Wiegand outputs One output will relate to Zone A and the other output will relate to Zone B These outputs will then be connected directly to the Access Control system it the same way as the other Access Control Card Readers When a user swipes their ID Card on the card reader attached directly to the Traka Key Control system...

Page 417: ... of solution If a User A hands a key over to User B without returning the key to the Traka Key Control system first which is what they should do the key status will not be cleared from User A and so User A will not be able to leave the site On the downside User B will be able to leave site provided they have no keys booked out to them with the keys that were handed to them If this does happen User...

Page 418: ...system If this option is enabled and the authoriser does not have access level 199 then they will not be able to authorise Users with access level 199 can also self authorise meaning they can access the system without needing another authoriser Force Access Level 193 To Authorise If this option is selected in the firmware users with access level 193 will have the ability to authorise access to the...

Page 419: ...he user can only authorise other users With this option selected the user will not be able to access the system themselves See the setup section below for more details NOTE This option is available once X System Authorisers is enabled in the firmware from version v3 13 03 onwards Setup 1 Navigate to the User List 2 Open the desired user Detail window by double clicking the user name 3 Navigate to ...

Page 420: ...ct the option to make the user an Authoriser Only as shown below This will restrict the user from accessing the system themselves but will allow them to authorise other users NOTE The Authoriser Only feature is only available for 16bit systems with firmware version v3 13 05 onwards 5 Select the desired authorisation and click ...

Page 421: ...is option is enabled and the authoriser does not have access level 199 then they will not be able to authorise Users with access level 199 can also self authorise meaning they can remove an iFob that requires authorisation without needing another authoriser Force Access Level 193 To Authorise If this option is selected in the firmware users with access level 193 will have the ability to authorise ...

Page 422: ...ther they must be used separately 16bit When using the latest 16bit firmware and Traka32 software you can combine X System Authorisers and X iFob Authorisers Setup 1 Right click the desired iFob and select iFob Details 2 On the iFob Access Tab you will see the Authorisation drop down box From there you can select 1 or 2 authorisers NOTE If you leave the selection set to None than the iFob will req...

Page 423: ...rant the user with access level 199 b If you selected Force Authoriser from Different Group you will need assign the user a User Group that is different to that of the user whom they will authorise c If you selected X iFob Authorisers Check Authoriser has iFob Access Level then you will need to ensure that you give the user the access level of the iFob they are authorising ...

Page 424: ...isers enabled in the firmware for this option to work 1 Right click the iFob you wish to have the Multiple Authorisation on Return 2 The form will open on the iFob Access Tab 3 Click the Authorisation on Return drop down box and select the desired amount of users 4 Click save Close 5 When a user returns the iFob the system will ask for authorisation If the no authorisation is given and the door is...

Page 425: ...ader The following options are available PIN Only The biometrics reader will only ask for a PIN and not prompt for a fingerprint Any Fingerprint The biometrics reader will ask for a PIN and prompt for a fingerprint but will not check if the fingerprint matches the PIN Level 1 to 5 The biometrics reader will ask for a PIN prompt for a fingerprint and will check that the fingerprint matches the asso...

Page 426: ...leet of vehicles it is important that checks are made on the condition of the vehicles The daily weekly vehicle check option is designed to prompt a user to make their checks on a daily and or weekly basis The Traka System will prompt the user when they return their iFob and Keys and ask if they have completed their check An audit of if the users has made their checks is kept on the event reports ...

Page 427: ...ult is logged when an iFob is returned users that have access to the iFob can still have access but they will be warned that a non critical fault has been logged until the fault has been cleared In order to use Fault Logging it must first be enabled in the firmware configuration There are 3 firmware configuration options available for Fault Logging 1 Firmware has Fault Logging Enabled a single fau...

Page 428: ...is configured to allow faults to be logged at the cabinet after you have added all the relevant faults print a list of the fault indexes and descriptions laminate them and stick them next to the Pod of each Traka System When users return an iFob they will be prompted to enter a fault code The fault codes can be looked up on the fault list next to the Pod 4 Set up the user records of the engineers ...

Page 429: ...ter the relevant information for the Fault Detail Critical Select whether the fault will be a critical or non critical fault Index Select the index number from the dropdown The range of numbers available will be dependent on whether you selected critical or non critical and only unused numbers will be displayed Critical faults have an index range from 1 to 127 and non critical faults are between 1...

Page 430: ...Select the Fault Details tab 2 From the fault list simply double click on the fault record you wish to edit or select the record and click on the Faults menu followed by Edit Fault 3 The selected fault record will open Edit the appropriate details 4 To Save your changes simply click on or To Cancel your changes simply close the window and click No when asked to save the changes ...

Page 431: ...ain menu click on View Fault List 2 Select the Fault Details tab 3 From the fault list simply click on the fault record you wish to delete click on the Faults menu followed by Delete 4 Click Yes to confirm you want to delete the fault detail NOTE If you already have a fault record open you can delete the record simply by clicking on the button ...

Page 432: ...e Outstanding Faults list The system viewer will show iFobs with Faults logged against them highlighted with a blue spanner icon The panel to the right will show the fault that has been logged against the selected position If there is more than one fault and one of them is critical the critical fault will be shown here Otherwise the fault shown will be the oldest fault Logging a fault will also ge...

Page 433: ...om the dropdown list and then specify the system and position number you wish the fault to apply to 6 To Save your changes simply click on or To Cancel your changes simply close the window and click No when asked to save the changes 7 Once a new fault record has been saved Traka32 will communicate with the system and the fault will appear in the Outstanding Faults list Logging Faults at the Traka ...

Page 434: ...ails 2 Press the hash key for Yes and you will then be prompted to enter a fault code against the iFob 3 Enter the appropriate fault number from the list of fault details generated in the Adding Fault Details section and then press the hash key 4 The system will then show you which fault code you have logged against the iFob 5 If your system is configured with the Extended Fault Logging option all...

Page 435: ...e system will generate a Fault Cleared iFob event Clearing and Repairing Faults in Traka32 1 From the main menu click on View Fault List 2 Select the Outstanding Faults tab 3 From the Outstanding Faults List select the Fault you wish to clear or mark as repaired and then click on the Faults menu followed by Clear Fault NOTE Faults shown in Red are critical faults shown in Yellow are non critical 4...

Page 436: ...g the fault from the iFob The fault will also have disappeared from the Outstanding Faults list Clearing Faults at the Traka System NOTE To enable clearing faults at the Traka System the option for Fault Logging at the cabinet must first be enabled in the firmware configuration See the Fault Logging Overview section for more details In order for a user to clear a fault at the Traka System they mus...

Page 437: ...ext fault number allowing you to delete the number to clear that fault too 3 Once you have cleared skipped through all of the existing faults the LCD will then ask if you wish to enter a fault code This enables you to both clear faults and add any new faults that may have been found within the same transaction 4 Once any faults have been cleared you can Read All System Data from Traka32 to update ...

Page 438: ... then refer to this section on how to log a fault on iFob removal To be able log a fault when removing an iFob the Fault Logging option will need to be enabled in the systems firmware With Fault Logging enabled you have the option of entering a fault code when certain iFobs are removed from the system This is configured on an individual iFob basis 1 From the System Viewer right click the iFob you ...

Page 439: ...ss level 200 as well as the access level of the iFob until the fault has been cleared When users return an iFob they will be prompted to enter a fault code The fault codes can be looked up on the fault list next to the Pod NOTE Immobilisor Fault Logging is not compatible with our standard cabinet Fault Logging If you require standard Fault Logging you must run this option on a separate System How ...

Page 440: ... that was given when creating the fault details 4 The User who logged the fault 5 The Date and time the fault was logged 6 The description of the Immobilisor the fault has been logged to 7 The Address of the Immobilisor 8 The Immobilisor Type 9 The repaired box if ticked shows that the Immobilisor has been repaired Double click the outstanding fault and the details window will appear The greyed ou...

Page 441: ... is saved in a report You are able to view reports for Outstanding Faults and Fault History To view the reports of the Immobilisors that have had faults logged against them and then been cleared and or repaired click in the top left corner Reports Crystal Reports Faults iFob Per Person Fault History Report This report gives information on every fault logged whether it s been cleared repaired or ju...

Page 442: ... repaired You can print off both versions of the reports if desired NOTE A fault that has been repaired will remain on the outstanding fault list report until it has been cleared Resetting the Immobilisor After you have cleared the fault from the Traka32 software the Immobilisor itself needs to be reset using a Service iFob Service iFobs are usually Grey however with iFob Per Person systems we use...

Page 443: ...e Immobilisor and hold the acceptance button straight away before the ignition starts to receive the following sequence of flashes After holding the button for 10 seconds the sequence will change and the Red LED will be removed from the sequence This symbolizes that the fault has been cleared from the Immobilisor and that you can now reuse a vehicle iFob ...

Page 444: ...sing the FIFO option they will be restricted to only removing the access level 1 iFob that has been in the cabinet for the longest time If a user has access levels 1 and 2 they have authorisation to remove any iFobs with access levels 1 and 2 However with the FIFO option they will be restricted to only removing the iFob with access level 1 and the iFob with access level 2 that have been in the cab...

Page 445: ...ed unless over stamped CONTROLLED DOCUMENT 3 19 6 2 ENABLING THE FIFO OPTION In order for the FIFO option to be used it must first be enabled in the 16 bit configuration file Once enabled it can be switched off if required from the 16 bit configuration wizard ...

Page 446: ... iFobs with a key booking logged against them will be bypassed unless the booking has been made for that particular user If the Fault Logging option is being used on a system with FIFO any iFobs with a critical fault will be bypassed unless that particular user has the correct access level to authorise them to remove an iFob with a critical fault Overriding the Option It is possible to Override th...

Page 447: ...larm or break glass switch to override system access and emergency release all of the iFobs This means that all the iFobs can be removed from the system in the event of an emergency such as a fire NOTE Fire Alarm Access Override is a firmware cost option please ensure the correct firmware is loaded prior to using the system For more information please view the following sections Fire Alarm Access ...

Page 448: ...is released automatically Simply pull the iFob to remove it from the slot 3 When the system detects the fire alarm or break glass switch has been reset the system will return to normal operation The LCD will briefly display the following Fire Alarm Access Override Events The Traka system records 2 system events related to the Fire Alarm system viewable from the Traka 32 software Fire Alarm Activat...

Page 449: ...w 8bit Systems The fire alarm or break glass switch is required to be connected to the PS2 port on the Traka 8 bit Control PCB 1 The PS2 connector is not fitted as standard therefore if integrating the fire alarm into an existing Traka system a new Control PCB will be required Alternatively the connector will need to be soldered onto the existing 8 bit Control PCB See below for a diagram of where ...

Page 450: ... UD0089 Page 450 This Document is uncontrolled unless over stamped CONTROLLED DOCUMENT For more information please view the following sections Fire Alarm Access Override Overview Fire Alarm Access Overide Operation ...

Page 451: ...he vehicles fuel level The fuel level must be a number between 0 and 4 0 Empty 1 Full 2 Full 3 Full 4 Full Once the value has been entered the user simply presses to confirm the value or to edit the value Each fuel level will appear in the Traka32 software against each iFob and Key transaction NOTE Fuel Level Logging will only be available if the firmware of the selected system has Fuel Level Logg...

Page 452: ...hen the LED will illuminate red and create a line between the correct slot coloured green and the wrong slot this prompts the user to return the iFob to the correct position Hide Red LED s For Unauthorised Access is a cost option and must be enabled in the Traka32 Firmware Wizard To enable disable this option from your system right click your cabinet from the system viewer in Traka32 and select Co...

Page 453: ...elease Timer value to the current data and time If the iFob is returned before the calculated time the cabinet will not allow it to be taken again until the timer has elapsed For example if an iFob is configured with a Release Timer value of 1 hour and a user takes it 13 30 If the iFob is returned at 14 15 the iFob cannot be taken again until 14 30 NOTE The iFob Release Timer option is only availa...

Page 454: ...m one of the issues faced is ensuring users input the data rather and closing the door and walking away With the current system this is physically impossible to prevent but iFob Return Prompt option goes along way to reducing the problem as it will not open the door on a system to allow a user to return an iFob unless they enter the data first NOTE The current iFob Return Prompt option does NOT wo...

Page 455: ...ted and the following message will show Also an iFob Returned without Data Entry event will be recorded to record the user that did not enter the data correctly along with the date and time If the door is closed the next user will be prompted to remove the iFob and an iFob Returned without Data Entry Now Removed event will be recorded 4 To return an iFob press 5 Enter an iFob No to Return or press...

Page 456: ...ntered 8 If data has already been entered for the selected iFob the following error message will show 9 If an iFob is returned to the system without the data being entered in the above method the iFob will be accepted into the system however an iFob Returned without Data Entry event will be recorded to record the user that did not enter the data correctly along with the date and time 10 If a user ...

Page 457: ... option will prevent ALL users from accessing the Traka system if a user has previously returned an iFob to the wrong slot ignored the alarm condition and walked away In this instance a supervisor with access level 195 is the only user who can access the system and clear the condition by removing the iFob and returning it to the correct slot For more information please view the section on iFob in ...

Page 458: ...es the door the system will enter a lockdown state and the LCD will show 3 Whilst in System Lockdown only a Supervisor a user with Access Level 195 may open the system to clear the condition To clear the condition simply a Access the system in the usual way by card biometrics or pin as applicable b Remove the iFob from the wrong slot and return it to the correct slot c Close the door if applicable...

Page 459: ...or further details 1 Right click the pod from the system viewer and select Configure Firmware 2 Navigate to the System page The option Firmware Relay Lock out Facility Enabled option will be ticked 3 Using the sliding toolbar set the duration of the lockdown in increments on 1 minute The maximum amount of time the system can be in Lockdown is 30 minutes NOTE When 0 is selected the lockdown feature...

Page 460: ...sers will be barred from using the system except a user with access level 200 in their permissions Having access level 200 will allow them to still gain access to the system even when the system is in Lockdown 3 An Incorrect Identification Lockdown event will be generated in Traka32 This can be viewed by selecting the system events tab from the System Viewer 4 After the duration period the Lockdow...

Page 461: ...rises a black control box which is mounted discreetly on the vehicle and a special electronic socket receptor which replaces the usual key barrel When used in conjunction with the standard Traka key cabinets which control who may have access to the keys as well as recording the date and time the key was taken and replaced the Immobilisor provides an easy method for ensuring that only authorised dr...

Page 462: ...in as an engineer NOTE Traka32 versions 01 05 0005 or before does not include the iFob Programmer Read iFob Configuration To read the configuration of an iFob select the System and Position of where the iFob is located and click on Read iFob Configuration Note If the iFob is not currently programmed or the iFob is not a Data32 or Data512 iFob or the iFob is not currently in the system a warning me...

Page 463: ... iFob or Vehicle iFob is replaced d allows a user to reset an Immobilisor after a shock Program iFob A Program iFob has one function a allows a user to re program a Manufacturers Code Acceptance Button timer and Shock Sensor Threshold Vehicle iFob A Vehicle iFob has two functions a when programmed to an Immobilisor using a Service iFob it allows a user activate that immobilisor b When the immobili...

Page 464: ...it Reset Shock If the Immobilisor is fitted with a Shock Sensor and the Reset via Service iFob Only has been set via the Program iFob setting this option will allow the Service iFob to reset an Immobilisor after a shock Permit Start Vehicle Setting this option will allow the Service iFob to activate any Immobilisor Permit Diagnostics Setting this option will allow the Service iFob to activate the ...

Page 465: ...wish to program one or more Traka Immobilisors with General Relay Assignment Select the operation of the relay when the Immobilisor is active Normally Closed Red is Ignition Normally Open Yellow is Ignition Lock Box Fitted AUX relay Select this option if the truck you are programming has a Traka Lock Box fitted to it Simple User Mode Tick this box to enable the Small Fleet Immobilisor For more inf...

Page 466: ...ay Please refer to the Immobilisor Acceptance section for more details Acceptance Warning The Acceptance Warning option when enabled activates a beacon to be wired into the Immobilisor on site 30 seconds before the acceptance period expires NOTE The Acceptance period is defined in increments of 1 minute via the field at the bottom of the Acceptance window and is only selectable when the Acceptance...

Page 467: ...mmobilisor Shock Sensor section for more details Vehicle Category Select the type of shock sensor that you wish to configure Original Shock Sensor Category A Forklift Mass between 200 1300 Kg s Category B Forklift Mass between 1300 3400 Kg s Category C Forklift Mass between 3400 Kg s G Force Select the shock sensor s g force threshold level at which the Immobilisor will record a shock and act upon...

Page 468: ...urther injury therefore a small delay is recommended Reset via Service iFob Only If this option is selected the Immobilisor can only be reset after an impact by a supervisor using their Service iFob even if the power to the vehicle or Immobilisor is cut If this option is not selected the operator will be able to reset the vehicle by removing and re inserting their Vehicle iFob iFob per Person Truc...

Page 469: ... activate the ignition A request activation event is logged in the first valid User iFob inserted This must then be removed within 5 seconds A Device Activated event is logged in the second Valid User iFob to be inserted within the next 5 seconds Enabled Daylight Saving GMT Select this option to enable the real time clock to automatically update in accordance with U K GMT Seat Switch Enable Seat S...

Page 470: ...ol Cabinet will be unlocked whilst the iFob is inserted in the Immobilisor If a timeout occurs the Immobilisor will automatically log an event and lock the Tool Cabinet Disable iFob upon Activation Timeout Select this option if upon the timeout of the Activation Delay the Immobilisor will disable the iFob from being used again until returned to the Traka Cabinet Properties Please refer to the Engi...

Page 471: ...ata or CANBUS Event Memory Map Select the iFob memory map used for the events Select from version 2 00 04 and below or 2 00 05 and above Shock Category Select the type of shock sensor that you wish to configure Original Shock Sensor Category A Forklift Mass between 200 1300 Kg s Category B Forklift Mass between 1300 3400 Kg s Category C Forklift Mass between 3400 Kg s 0g Reference Select the 0g re...

Page 472: ...art RAM ROM Address Enter the start address from where the debug iFob will read the RAM ROM of the Immobilisor from The debug will read 32 bytes from the start address NOTE To view the debug data use the Diagnostics utility Reset iFob When configuring a Reset iFob there are no settings to be configured however it is possible to read the total minutes used value that was read from the Immobilisor p...

Page 473: ... iFob is located Start Address Select the address of the iFobs memory map that you wish to start reading from Length Select the length of the data that you wish to read from the iFob starting at the starting address above Once a Start Address and Length have been specified clicking on the Read iFob Configuration button will read the data from the iFob and present it in the table below Data Format ...

Page 474: ...ing on the Write iFob Configuration button Clear Memory to Zero Click this button to set all the data in the data table to 0 Reset Once data has been read from the iFob click the reset button to clear the data table and re enable the Start Address and Length controls as well as the Immobilisor tab Calc CRC at 0x001F Click this button to calculate a CRC value based upon the data present in bytes 0x...

Page 475: ... OVERVIEW In operation simply inserting the correct iFob activates the vehicle and allows it to be driven If an iFob is lost or broken it is an easy task to activate an alternative iFob using the special Service iFob which is provided to the manager or supervisor and also to the vehicle service engineers Only one Vehicle iFob can be active at any time ...

Page 476: ...ting the withdrawal and re insertion of the iFob Pressing the button writes a software token to the iFob which remains with the iFob until it is inserted back into the Traka cabinet Once the software token is written to the iFob the need to re accept the vehicle is unnecessary However once the iFob is returned to the cabinet the token transfers from the iFob to the cabinet and to the users activit...

Page 477: ...ilst the immobilisor is active for example by hitting another vehicle or racking one or more pre configurable actions can be taken If the g force level is breached a token will be automatically written to the iFob that will appear on the reports within Traka32 Optionally a relay can be activated on the Immobilisor to activate a siren or flashing light the vehicle can be deactivated after a pre set...

Page 478: ...ded in a Vehicle or User iFob The Traka Immobilisor continuously collects the Hours Usage information from the Vehicle CAN Controller Area Network This information is written to the iFob upon inserting it into the Immobilisor receptor barrel Upon returning the iFob to the Traka cabinet the information is retrieved and downloaded to Traka 32 after a Read All System Data Traka 32 can generate report...

Page 479: ...ck activated The Immobilisor Data Logger records events in the Data 512 User iFobs yellow A maximum of 60 events can be recorded into the iFob before it is required to be returned to the cabinet for download With the 8bit board each time a User iFob is returned the Traka cabinet must read the event data from the iFob and immediately send this information back to the Traka 32 database The iFob memo...

Page 480: ... current immobilisors will be shown 2 From the immobilisor list click on the Configurations menu followed by Add New 3 A new blank immobilisor record will be created 4 Edit the appropriate details for more details refer to the Immobilisor Details section 5 To Save your changes simply click on or 6 To Cancel your changes simply click on the X in the top right hand corner of the window and click on ...

Page 481: ...and above If you wish to change the configuration of multiple trucks but do not wish to alter the Type or Address then this option will allow you to program every truck with the same iFob without having to re configuring the iFob For example if you have 10 trucks with Type 001 010 and Addresses 001 010 and you wanted to enable the cost option Fault Logging you would normally have to continuously g...

Page 482: ...V3 5 14 08 19 UD0089 Page 482 This Document is uncontrolled unless over stamped CONTROLLED DOCUMENT ...

Page 483: ...lowed by Immobilisor List and a list of the current immobilisors will be shown 2 From the immobilisor list simply click on the immobilisor record you wish to delete click on the Configurations menu followed by Delete NOTE If you already have an immobilisor record open you can delete the record simply by clicking on the button 3 To delete the immobilisor simply click on Yes ...

Page 484: ...sition The system and position fields are used to select where the iFob is located Region From this drop down box you can select which region you wish the truck to belong too For information on how to create Immobilisor please review the Immobilisor Regions topic Detail Fields Here there are five definable detail fields for the Immobilisor To change these field headings please refer to the Immobil...

Page 485: ...ecify before installation Default Manufacturer Code As of software version V02 13 0000 it is possible to set a default manufacturer code for any detail form opened within the same database For example when opening the Immobilisor details window you will not need to worry about changing the manufacturer type as it will be set to the site default e g Traka in the Traka32 properties This is beneficia...

Page 486: ...ive Normally Closed red is Ignition Normally Open Yellow is Ignitions Acceptance Acceptance Button Fitted Select this option if the Immobilisor is fitted with an Acceptance Button NOTE this option if the Immobilisor is NOT fitted with an Acceptance Button otherwise the Immobilisor will cut out after the time out delay Please refer to the Immobilisor Acceptance section for more details ...

Page 487: ...rational checks Shock Sensor Shock Sensor Threshold Select this option if the Immobilisor is fitted with a Shock Sensor module You can configure the shock sensor s g force threshold level at which the Immobilisor will record a shock and act upon it NOTE this option if the Immobilisor is NOT fitted with a Shock Sensor module otherwise the Immobilisor will not program correctly Please refer to the I...

Page 488: ...isor is cut If this option is not selected the operator will be able to reset the vehicle by removing and re inserting their Vehicle iFob iFob per Person Truck type Select the type of truck between 1 and 56 Users can only operate the types of truck they are authorised to by allocating access levels 101 to 156 For example if a truck type of 5 was programmed a user authorised to operate the truck wo...

Page 489: ...serted within the next 5 seconds Enabled Daylight Saving GMT Select this option to enable the real time clock to automatically update in accordance with U K GMT Enable Fault Logging Check this box to enable the cost option Fault Logging on your Immobilisors Note Fault Logging must be enabled at the cabinet as well as the Immobilisor Disable iFob Upon Logging Fault This option automatically enables...

Page 490: ...form of auto comms enabled for this option to appear NOTE There is a setup procedure that a Traka engineer project manager will have followed to ensure that the Revoke License Expired option is available If you have an iFob Per Person system with auto comms and the option does not appear please contact Traka 4 Next you will need to add the expiry dates to the user details From the top of Traka32 s...

Page 491: ...s in use and a user s license has expired the access level truck type will be removed from the user s details which will stop them driving the truck The only way the user can drive the same truck again is to re open the user details navigate to the License Expiry tab and grant access to the desired access level truck type Running Reports You can run a report to see who needs training within the co...

Page 492: ...hlight the desired iFobs right click and select Regions Add to Region s To create regions please refer to the Regions section The Select Regions window will appear allowing you to select the desired region Once selected click OK NOTE The select regions window will be populated with the currently created regions To create new regions please refer to the Regions section You will now notice that the ...

Page 493: ...p the iFob holds the users data such as vehicles they are licensed to operate and holds certain events such as Shock Sensor breaches if the vehicle is fitted with the appropriate hardware also vehicles that have been used and the precise times they were operated How to set up an iFob per Person Download Station Firstly an option is required in the firmware to enable the download station check the ...

Page 494: ...erent Once the user inserts their iFob the following message will be displayed on the LCD NOTE The symbolises the position the iFob is inserted into The user now needs to place their finger on the reader to receive the following message After a few seconds the iFob will be fully charged and the user may now remove their iFob This process assigns the iFob to the user When the user next inserts thei...

Page 495: ... to the Desktop iFob Programmer Installation guide for further information The Desktop Programmer is useful for several things such as resetting iFobs creating Program iFobs creating Test iFobs etc Resetting an iFob The main function of the Desktop iFob Programmer when using it in conjunction with the Download Station is resetting iFobs For example if you have an iFob that was used before and you ...

Page 496: ...y Map allows you to view the data that is currently stored in the iFob Desktop iFob Programmer tab The Desktop iFob Programmer tab opens up the iFob Programmer that allows you to create iFobs such as Program iFobs Test iFobs Calibration iFobs etc These iFobs are used for reprogramming and re configuring Data Loggers and Shock Sensors ...

Page 497: ...ED DOCUMENT Traka32 A new System event has been added called iFob Recharge which is created when a user recharges their iFob in a download station This is available with the 16 bit firmware version 3 00 48 You can view the event details on the System Viewer screen on the System Events tab ...

Page 498: ...d Length 1 The format and length of the Job Reference code can be specified in the Configure Firmware menu Right click the Pod and select Configure Firmware 2 Click Next through the pages until you reach the page shown below From here you can select the format and length of the Job Reference code The available options are listed below Alphanumeric with any number of characters between 0 15 charact...

Page 499: ...ng on Return 3 Select which options you would like and click the Save Close button NOTE It is unlikely that you would need to have both of these options enabled at the same time however you can select them both if desired 4 When a user now attempts to remove or return the iFob one of the scenarios below will take place Job Reference Logging on Removal With just this option enabled the user will on...

Page 500: ...ce Logging on Removal and Return With option enabled the user will be prompted to enter a reference code when removing and returning the iFob 5 Click the read all system data button and navigate to the iFob Events section Here you will see the user who removed the iFob and the reference number they have entered ...

Page 501: ...lows a user to log into a No Door system and stay logged in until the user presses the key If the user walks away from the system without logging off it will automatically log them off after the defined User Action Delay period This feature is a cost option and must be enabled in the firmware To activate this option you must purchase a new configuration file from Traka and upgrade your system ...

Page 502: ...ore eliminating the need for the iFob Access via Key Booking only option As the booking time approaches it is possible for other authorised users to take the iFob but the user will be warned that there is an approaching booking If an authorised user requests an iFob key up to 12 hours prior to a booking the user will be warned on the Traka Systems LCD that a booking is approaching along with the d...

Page 503: ...he user will be warned that there is an approaching booking when there are not enough iFobs with the specified Access Level currently in the System If an authorised user requests an iFob key up to 12 hours prior to a booking the user will be warned on the Traka Systems LCD that a booking is approaching along with the date and time of the earliest booking If the iFob key are not returned prior to t...

Page 504: ... to make changed to that booking For more details please refer to the Booking Wizard topic Add New Selecting this button will allow you to add a new booking to the system For more details please refer to the Booking Wizard topic Delete Selecting this while highlighting an existing booking will allow you delete that booking For more details please refer to the Deleting a Key Booking topic Search Th...

Page 505: ...ptions allow you to save a custom layout For more information please refer to the Key Booking Layouts topic Filter Sort A to Z will list all the data alphabetically from A to Z Sort Z to A will list all the data alphabetically from Z to A Merge Cells will combine multiple adjacent cells to be into a single larger cell This can be toggled on and off depending on preference Show Booking from the las...

Page 506: ...y to use wizard or simply delete bookings To view the key booking list click on from the main menu A user will only be able to view the bookings in the list that they have made However it is sometimes beneficial for a user to be able to view all the bookings in order organise their own As of software version v02 11 0002 there is an option in the software login details that allows the logged in use...

Page 507: ...NTROLLED DOCUMENT 3 19 17 4 KEY BOOKING CHART The Key Bookings Chart provides a graphical representation of all current bookings on the system Booking details can be viewed by holding the mouse pointer over a booking record on the chart A pop up is displayed with the booking details ...

Page 508: ...t and the chart will zoom in to display this 24hr period This also allows the user to easily see when an iFob is available not booked during the 24hr period To edit an existing booking double click on the booking directly from the chart and use the booking wizard at the bottom of the screen to edit the details as required Please view Key Booking Wizard for more information ...

Page 509: ...elect a System Select a System from the drop down list and click on Next Step 2 Select a User Simply select a user from the list and click on Next When the logged in user is a member of a region they can create key bookings for All Regions users NOTE For 16 bit systems up to 3 users can be associated to a single booking TIP You can search the user list using the search box at the top of the key bo...

Page 510: ... be displayed For 16 bit systems there is an additional tick box Only show iFobs and keys that all selected users can take This is useful as it allows a Traka32 administrator with necessary privileges see Login Details Key to book an iFob key to a user who does not normally have the access rights to the iFob key therefore only allowing access during the booking period View Key Booking Overview for...

Page 511: ...ant relating to the booking and click on Next Step 6 Confirm the booking Confirm the booking details if you are happy and want to save the booking click on Confirm or if you want to change the details click on Back or to discard the booking click on Cancel If the booking is confirmed the Traka32 software will write the booking to the Traka System ...

Page 512: ...ighlight the desired booking in the Bookings List and select the delete button You will be asked to At the System When a user returns an iFob that currently out of the system within the booking period they have the option to complete the booking by pressing the key if they do this the booking will be removed or deleted in Traka32 if they press the key then the key booking will remain active until ...

Page 513: ...formation columns that appear in the Bookings List Booking Chart to create custom layouts 1 To create a new layout right click the header of any column 2 The columns list will now appear allowing you to select and deselect the desired headings As you do the columns will be added and removed to the booking chart 3 Once you have selected the desired layout click the reports button and select Save La...

Page 514: ...tom layout NOTE You have the option to overwrite an existing layout If a custom layout already exists you can overwrite it with the option you have previously selected 5 Once you have saved your layout Traka32 will automatically revert back to the default layout To select your new layout click Reports then select Layouts and choose your layout from the drop down list ...

Page 515: ...on is enabled users are denied access to an iFob unless there is a valid key booking record associated with the iFob If this option is not enabled users can remove the iFob outside the key booking time period If a user tries to remove an iFob that does not have a key booking record associated or it is outside the key booking time period the LCD will display ...

Page 516: ...d unless over stamped CONTROLLED DOCUMENT 3 19 17 9 OVERRIDE A KEY BOOKING A User with Access Level 195 can override a key booking and remove an iFob during the booking period even though the iFob has not been booked for them See also How do access levels work ...

Page 517: ...via a booking reference number This can be used for Hire Vehicles etc Once booked the user can go up to the Traka System press 1 on the Keypad and the system will prompt for the Booking Reference number The user can then enter the booking reference and if valid the system will open the door and release the key The booking reference will only be active between the booking start and end times as wit...

Page 518: ...or external visitors to access keys NOTE Key Booking by Reference is only compatible with the 16bit control PCB Ensure the cost option Key Booking by Reference is enabled in the system firmware To add a booking simply click on the button Step 1 Select a System Select a System from the drop down list and click Step 2 Enter User Name Booking Reference Enter a Forename Surname and Reference and click...

Page 519: ...ENT Step 3 Select an iFob s or Key s With Key Booking by Reference Enhanced you can select up to five iFobs or Keys to be booked in one booking Select the desired amount of iFob s or key s from the list and click Step 4 Select the Booking Times Select a start and end time for the booking and click ...

Page 520: ...iewing the Booking If the booking is confirmed the Traka32 software will write the booking to the Traka System You can view the details of the booking by selecting the Bookings List tab NOTE Once a booking has been completed either by the user removing the booked keys or the booking time expiring it will be removed from the booking list The Key Bookings Chart provides a graphical representation of...

Page 521: ...he Configuration File There are two different types of description searches that can be executed a Numeric search and an Alphabetic search When you come to enter your description on the key pad if you hold the first key you press for one second you will notice a small symbol appear in the bottom left corner This symbolises that you have switched to Alphabetic Mode and can now enter a description c...

Page 522: ...ccount is also used by TAAS Firmware Options The Traka cabinets you wish to create bookings for must have either the Key Booking or Key Booking by Reference option enabled in order to use the Key Booking Web Portal Key Details There are certain aspects of the Key Booking feature which are user definable from Traka32 such as the Key Description fields These fields can be changed to any description ...

Page 523: ...med ASP NET NOTE This process will differ depending on which operating system you are using The example here is shown using Windows 7 Once selected click OK Installing NET 4 0 Framework In order to support this application it is necessary to install the NET 4 0 framework This can be downloaded from here http go microsoft com fwlink LinkID 186913 To check the version of NET your server is currently...

Page 524: ...ck if ASP NET has already been setup on IIS 5 1 or IIS 6 by right clicking Default Web Site and selecting Properties see below You should then have an ASP NET tab which will list the ASP NET version as 4 0 30319 If this tab does not already exist then ASP NET will need to be enabled as follows Navigate to the following folder on the web server using a command line prompt Select Start Run Type cmd ...

Page 525: ...r IIS7 supports ASP NET out of the box so doesn t need any of the special configuration required for IIS 5 1 and IIS 6 All that is required is the following steps Install the Files Extract the KeyBooking zip file that is supplied with the Traka Install CD into a suitable folder under the c Inetpub wwwroot folder for example c Inetpub wwwroot KeyBooking on the hosts Windows VISTA 7 2008 server NOTE...

Page 526: ... Extensions You should have an ASP NET v4 0 30319 entry listed in the right hand side panel If this is missing then please refer to the section Configuring IIS to run ASP NET applications and run the aspnet_regiis exe i command Unless this is carried out browsing the website will result in Page Not Found errors You need to check that IIS MetaBase Compatibility is switched on This can be found in P...

Page 527: ... field For the Directory field select the folder the software was installed to e g c Inetpub Traka KeyBooking then click Next You will then be taken to the Permissions screen for Access Permissions check Read and Run scripts ONLY Now the Application Mappings need to be enabled In IIS right click the Key Booking virtual directory which has just been created and select Properties see below On the Vi...

Page 528: ...a on the hosts Windows XP machine NOTE If using the built in Windows zip extraction wizard remove the Key Booking part of the destination folder since since this will be generated automatically when the zip file extracts Installing a new Web Site Installing Traka Key Booking as a new website is beyond the scope of this document Please refer to the IIS documentation for further assistance However i...

Page 529: ... 30319 aspnet_isapi dll Note same executable file as for aspx file extension Extension Field Note The dot is important Limit to Field GET HEAD POST DEBUG Script Engine Field Checked Verify that file exists Unchecked Important NOTE If the OK button is mysteriously disabled just click into the Executable text box again and it should enable Finally on the ASP NET tab ensure that the ASP NET version i...

Page 530: ... Server database instance e g Data Source MYSERVER SQL2008 and the Initial Catalog with the Traka32 database e g Initial Catalog MyTraka32Database In IIS7 select the KeyBooking website and then double click the Connection Strings icon in the ASP NET group and edit the KeyBookingASPNETConnectionString entry This can also be carried out by editing the web config file located in the wwwroot KeyBookin...

Page 531: ... Key Categories Adding a Key Category To add or edit a Key Category simply open Traka32 and then select File Options From the options menu select the Key Categories tab Next click the Options button and select Add New Enter the desired category in the provided field and click Save Close Assigning a Key to a Category To assign keys to categories click Key List and then double click a desired key fr...

Page 532: ... users Log In for Key Booking Web Portal by entering a User Name and Password NOTE The Web Reports tick box is for an obsolete feature and can be left unchecked Key Booking Admin This option when enabled will allow the selected user to create bookings for other users and up to 3 users at a time It will also allow a user to book any key for another user If users are not a Key Booking Admin they can...

Page 533: ...access levels that a user can book based on their Software Access Group 5 Restricting how long users can book an iFob key in advance 6 Restricting the duration a user can book an iFob key 7 Adding a buffer to the booking start and end times 8 Validating if a user expires within the booking period 9 Changing the booking start date and end date defaults 10 Allowing users to view other users bookings...

Page 534: ...stem and therefore book any of them for a user For Random Return Systems they can see all access levels in that system and therefore book any of them for a user They can see all users in that System and therefore book iFobs keys for any user and for up to 3 users at a time If an iFob key is booked for more than one user then any one of those users will be able to take the iFob key from the System ...

Page 535: ...s over stamped CONTROLLED DOCUMENT They will then see all users in the System and be able to make a booking for up to 3 users They will also see the All iFobs link and see all iFobs keys in that System The bookings table will show the number of users for that booking ...

Page 536: ...he software access group the following config setting needs to be set to 1 either in the web config file or from IIS key BookFRLevelsBySoftwareAccess value 1 4 Show Access Levels based on Software Access Groups Random Return Systems For Random Return Systems when booking a iFob key for a user by Access Level by default the access levels that are listed are those that the user has been given for th...

Page 537: ...V3 5 14 08 19 UD0089 Page 537 This Document is uncontrolled unless over stamped CONTROLLED DOCUMENT key BookRRLevelsBySoftwareAccess value 1 ...

Page 538: ...oking too far ahead in the future This can be set to any number of days or months e g setting to 30D will restrict the user to only be able to make a booking for 30 days from the booking start date e g key BookingAdvancePeriod value 30D or key BookingAdvancePeriod value 1M Here the Booking Advance Period has been restricted to 30 days Any start dates after 30 days are greyed out and cannot be sele...

Page 539: ... prevents the user from making a booking for longer than is necessary E g setting to 7 will limit the calendar end date to 7 days after the selected start date e g key BookingDurationPeriod value 7 Here the Booking Duration Period has been set to 7 days If you select an end date more than 7 days after the start date the system will prevent you from continuing ...

Page 540: ...d end times once the user presses next on the select booking times page This will make the booking start time and or booking end time earlier or later This allows for users who arrive early or late for a booking e g key BookingStartBufferPeriod value 15 will make the booking start time 15 mins earlier or key BookingEndBufferPeriod value 15 will make the booking end time 15 mins later Here a bookin...

Page 541: ...ows the buffer minutes added to the booking start and end times 8 Validate User Expiry Date Against Booking The Validate User Expiry Date Against Booking option prevents a user from making a booking if they expire within the booking period Set the config setting to 1 to use this option key ValidateUserExpiryDateAgainstBooking value 1 ...

Page 542: ...the current day plus one and the booking end date set to the current day plus 2 However if you wish the booking start date to start from today and the booking end date to end tomorrow set the following config setting to 0 key BookingStartDate value 0 0 booking start date today 1 booking start date tommorrow 5 in 5 days time You could also set the default booking start date in x days time by settin...

Page 543: ... users bookings Also by default users can only view their own bookings unless they are a key booking admin But if you would like users to view other users bookings set the following config setting to 1 key AllowNonAdminToViewBookings value 0 0 non admin users can view own bookings 1 non admin users can view other user s bookings ...

Page 544: ...ed with the Key Booking Welcome page From here you have the choice to add a new booking view the bookings list or viewing the booking chart Click Log On in the top right corner of the screen and then enter your User Name and Password as previously configured Once entered click Log On Once logged on you will return to the Welcome Page To create a new booking simply click Add New Booking You will th...

Page 545: ...tton The selected user will be displayed above the search bar Once you have selected a user click Next NOTE If you are using Key Booking by Reference you will be asked to enter the name of the user and a reference number instead of the Select User screen Once you have selected the user you will need to enter a Beginning and End time for the booking Clicking the calendar and clock icons next to the...

Page 546: ...s to find the desired key You can browse by scrolling down to find the desired key Enter a valid description into the search bar such as the Make Model Colour Registration Location and Owner etc or whatever your key detail fields are configured to Or select one or more of the Key Categories to filter the list Click Select next to the key you wish to book A message will appear above the search bar ...

Page 547: ...ok click Next On the following screen you can enter any notes you wish to relate to the booking then click Next The next screen shows the all of the booking details If you are happy with the details and want to save the booking click Next If you want to make any changes click the Previous button or to discard the booking completely click Cancel ...

Page 548: ...unless over stamped CONTROLLED DOCUMENT Once you ve confirmed the booking the final screen will show you that the booking has been submitted successfully From here you have the option to add another booking or click View Bookings to see all current key bookings ...

Page 549: ...the Web Portal software will write the booking to the Traka System You can view the details of any bookings by selecting the Bookings List button on the Welcome screen and also from the Finish page when you have completed a booking NOTE You can only see bookings made by the Web Portal in the bookings list In Traka32 you can see bookings made by both Traka32 and the Web Portal ...

Page 550: ...d unless over stamped CONTROLLED DOCUMENT 3 19 17 11 6 BOOKING CHART KEY BOOKING WEB PORTAL The Key Bookings Chart provides a graphical representation of all current bookings It can be viewed by selecting Chart from the Welcome screen or from the Booking List ...

Page 551: ...e information on the Traka keypad This information then reads back to Traka32 and appears in the appropriate reports Setting up Key Handover Logging Firstly an option is required in the Configure Firmware to enable the use of the Key Handover Logging option Right click your cabinet within Traka32 and click Configure Firmware NOTE To be able to see this option within the Configuration Wizard you mu...

Page 552: ... be able to interface a QWERTY keyboard with your Traka cabinet you must have the following hardware Traka 16bit Cabinet QWERTY Keyboard with PS2 connection QWERTY Traka Interface Cable see below Key Handover Process To handover the key to another member of staff the user must first enable the following option in the iFob Details This has to be done for every iFob you wish to handover to another u...

Page 553: ...er will then enter the name of the staff who they will hand the key over to using the QWERTY keyboard Once the user has entered the name and pressed Enter the system will then prompt for the user to enter in the location of where the staff member is visiting NOTE The maximum number of characters that can be entered for the Handover Name is 22 5 The user will then enter the location the staff membe...

Page 554: ...nless over stamped CONTROLLED DOCUMENT From the System viewer click Reports Crystal Reports iFobs Standard iFob Event Report This report will generate a list of all the people who have had an iFob handed over to them and the location they used that iFob see below ...

Page 555: ...e Traka32 database however only Key Vendors are given access to the Traka systems Tenant Key Requestors can also be added to the Traka32 database via the Key Vending Wizard The method for doing this is explained in the section Issue a Key Reports can be generated detailing all of the key issuing and returning transactions Emails are generated for overdue keys or keys that are removed or returned w...

Page 556: ...he automatic emails For more information on installing Traka as a Service refer to the section Traka32 as a Windows Service During the installation of Traka32 on any client PCs the drivers for the Signature Pad and USB Desktop Reader must also be installed 1 Install Traka32 selecting the Custom option 2 Expand the Drivers folder and click to install both the Topaz T BLK462 Signature Driver and the...

Page 557: ...Client PCs Topaz Signature Pad Configuration NOTE Ensure the Signature Pad is not connected to the PC before beginning 1 Navigate to c Program Files x86 Traka Limited Traka32 Drivers Signature 2 Run the sigplusbasic exe application 3 Click Next and then click Agree to the license agreement 4 Select the correct operating system 5 When asked if you will be viewing signatures in Word documents or Exc...

Page 558: ...89 Page 558 This Document is uncontrolled unless over stamped CONTROLLED DOCUMENT 7 Select the option I have a tablet and want to sign eDocuments and click OK 8 Select the tablet SignatureGem LCD 1X5 T L462 and click OK ...

Page 559: ...r Configuration NOTE Ensure the Desktop Programmer is not connected to the PC before beginning 1 Navigate to c Program Files x86 Traka Limited Traka32 Drivers USB Desktop Programmer 2 Install the correct one of the following depending on your system type Install_1_wire_drivers_x64_v402 msi use this on 64 bit systems Install_1_wire_drivers_x86_v401r2 msi use this on 32 bit systems NOTE Wait for the...

Page 560: ...e user will not be administering the Traka32 software such as adding editing users it is possible to set the default screen to be the Key Vending Wizard This means whenever Traka32 is opened on this PC by any user it will only show the Key Vending Wizard and no other functions of Traka32 will be accessible To enable this select Key Vending Wizard from the Window Open on Application Start dropdown ...

Page 561: ...ser Details Specify the correct user definable labels Changing these fields will update the field headings in the User Details page An example of what these fields could be changed to is shown below Field 01 Traka ID this could be employee number or student ID etc Field 02 Email Address Field 03 Department Company Field 04 Unit Number Field 05 Mobile No Field 06 Landline No To make things clearer ...

Page 562: ...user definable labels Changing these fields will update the headings in the Key Details pages An example is shown below Field 01 Unit Number Field 02 Key Description Field 03 Unit Type To make things clearer it is advised to specify a in any unused fields NOTE These fields must match the fields in the Key Import Spreadsheet if you are importing keys ...

Page 563: ...ious step you wish to use as the iFob description In the example below Unit Number is used as the iFob Description Anywhere the iFob description is displayed in Traka32 for example in the iFob list will now be populated with the Unit Number 8 Click Save before moving on 9 Select the Desktop iFob Programmer page Set the Adapter Type to USB DS 1490 F or DS 1490 R and then click Save ...

Page 564: ...eference field in the Key Vending Wizard Escalation Email Address Specify the email address of a person or group who you wish to receive email notifications from the Key Vending Wizard From Email Address Specify the email address that will be displayed as the sender of the notifications Tenant Key Access Level Specify the Access Level you wish to use for Tenant Keys usually access level 1 Service ...

Page 565: ...ding Wizard The options available in this list will be those that were specified in the User Details earlier in this section User Department Company Field Specify the data that will be displayed in the User Department Company field The options available in this list will be those that were specified in the User Details earlier in this section Unit Field Mapping Specify the data that will be displa...

Page 566: ...ing a Start Time End Time and a Due Back Time followed by clicking on the Add Shift button This can be repeated to add multiple shifts When an iFob is issued the table will be referred to in order to determine the Due Back Time This will then be used as the default curfew time The Example below shows that the due back date and time has been automatically set according to the issue time 16 Click on...

Page 567: ...ned with Access Level 1 and Service Keys can be assigned with Access Level 2 These Access Levels can also be assigned names 1 Go to File Options and select the Access Level Names tab 2 Select Options and Add New 3 Select the Access Level number you wish to use for the Tenant Keys and type Tenant Keys into the Name field and then click Save Close 4 Repeat this process for the Service Keys selecting...

Page 568: ...tems and Traka32 software Users can be added either via the User Import Spreadsheet or manually through the Traka32 software A brief guide on manually adding both Key Requestor and Key Vendor users is outlined below For more specific details on adding users please refer to the section Adding Users for more details NOTE It is also possible to add Tenant users directly from the Key Vending Wizard Th...

Page 569: ...tem s and the Traka32 software 1 Enter the user s Pin or Card ID on the System Access tab and set the Status to Active 2 From the iFob Access tab assign both the Tenant Key and Service Key access levels to the user 3 On the Software Access tab tick the Allow Software Access tick box and enter login details for the user Enter any other required details and click Save Close For more information on a...

Page 570: ...rs Refer to the section Random Return to Multiple Systems for more information 3 Enter the relevant details into the provided fields and then click Save Close NOTE These are customisable fields that were setup in the Key Details part of the Key Vending Traka32 Properties section 3 19 19 2 3 4 KEY ISSUE EXCEPTION TIME DELAY By default a Key Vendor is given 15 minutes to complete the Key Issue proce...

Page 571: ... the time delay to 10 minutes type KeyVendEscalationDelay 10 as shown in the example below 4 Save and close the file The time delay will now be set to the specified time To edit the time again simply open this file change the number of minutes and then save and close the file To return to the default of 15 minutes either edit the number to 15 or delete the KeyVendEscalationDelay line completely ...

Page 572: ...to Help Explore Data Files Folder 2 Open the Templates folder There are 4 receipt templates in total KeyVend_IssueService Key issue receipt for Service requests KeyVend_IssueTenant Key issue receipt for Tenant requests KeyVend_ReturnService Key return receipt for Service returns KeyVend_ReturnTenant Key return receipt for Tenant returns Right click the receipt you wish to edit and ensure it is not...

Page 573: ...KEY 1 From the Key Vending Wizard home screen click Issue a Key 2 From the Request Type section select whether the Key Requestor is a Tenant or Service Person 3 Enter the ID number of the Key Requestor and select Lookup User If the ID number is in the Traka32 User Database the system will populate the fields with any details already entered in the User Record in Traka32 ...

Page 574: ... possible to create a new user directly from the Key Vending Wizard To do this enter the user s details into the provided fields and continue to the next step 4 Enter a Ticket Number reference number if applicable and also specify the purpose for the key request The list of purposes will be those you specified during the setup on the Key Vending Wizard page of the Properties 5 Once you have entere...

Page 575: ...er Record in the example However if you wanted to search for a different key this field can be edited Leaving the fields blank will search for all keys Once you have entered the relevant search criteria click Next 7 This page shows a list of keys that match the search criteria you entered on the previous page Double click on the key s you wish to select and they will be added to the selected keys ...

Page 576: ...issued a message will pop up to warn the user that the Unit House could be occupied NOTE In this example the Unit Number field is used to determine if a duplicate key or key to the same apartment is requested This field can be changed on the Key Grouping Field dropdown on the Key Vending Wizard page of the Properties section 8 Once you have selected the required key s click Next This will activate...

Page 577: ...ystem The grid showing the selected keys indicates the system and position number of which they are located Once the iFob has been removed from the system insert it into the Desktop Programmer and the Issue Status will change from Not Issued to Issued NOTE If the wrong iFob is inserted into the Desktop Programmer a warning message will pop up telling the Key Vendor that the iFob should not be issu...

Page 578: ...er to the section Customise Key Receipts 12 Click Finish to save the details and the keys can then be handed over to the user NOTE If the keys have been removed from the Traka System before the Key Vending Wizard process has been completed by default you will have 15 minutes to complete the Wizard before the system assumes the key s have been issued without using the Wizard If 15 minutes passes th...

Page 579: ...ding Wizard home screen click Receive a Key 2 This will activate the Signature Pad to allow the user to sign to confirm the return of the key s The signature will be displayed in the Signature Control window Once the signature is complete the Key Requestor can select OK on the Signature Pad or the Key Vendor can select OK from the Signature Control window ...

Page 580: ...f the user into the provided field and press Lookup Keys This will display a list of the keys currently issued to that user If no keys are displayed it s likely that the ID number was not entered when the key was issued In this case click Update ID Update Traka ID in the example You will be prompted to enter the user s name ...

Page 581: ...ttom of the window and then click Update User A message will appear asking you to confirm the update Click Yes and OK to the confirmation and then click Back to return to the Key selection screen to enter the ID number as shown at the beginning of this step 5 Insert the iFob s into the Desktop Programmer This will change the Issue Status from Issued to Returned 6 Specify any proof of identity show...

Page 582: ...9 Return the key s to the Traka System 3 19 19 3 3 KEY VENDING REPORTS The following reports can be generated for the Key Vending Wizard feature Key Handover Audit Report Key Handover Audit Report for Excel Overdue Keys Report Overdue Keys Report for Excel Current Holder Report Current Holder Report for Excel Overdue Keys Report Current Holder Report for Excel Key Issue Exception Report Key Return...

Page 583: ...were issued Once the key has been returned it will be removed from this list If you require separate reports for Tenant Requests and Service Requests simply filter by the Request Type and click Refresh This report can then be saved and will appear in the Key Vending Wizard Reports menu for future use Overdue Keys Report for Excel The Overdue Keys Report for Excel will generate an Excel document ba...

Page 584: ... please refer to the section Key Issue Exception Time Delay Key Return Exception Report The Key Return Exception Report lists all of the keys that have been returned to the Traka System but have not been returned using the Key Vending Wizard Keys will appear in this report upon the next communication after being returned to the system if they have not been returned via the Wizard Keys returned in ...

Page 585: ...n Exception The recipients of the emails can be specified in File Properties Key Vending Wizard in Traka32 Refer to the Properties section in this guide for more information An example of an email sent for returning a key without using the Key Vending Wizard is shown below NOTE Key Issue Exception emails are generated 15 minutes after the key has been removed from the system To edit the length of ...

Page 586: ... software will check if the key bunch is within the tolerance set If the key bunch is over or below the tolerance then an event will be generated in Traka32 to display this NOTE The Tolerance set in the firmware applies to all keys in the system Setting the Key Weight Tolerance Right click the desired iFob and select iFob Details From there navigate to the iFob Details Page You will then be able t...

Page 587: ...V3 5 14 08 19 UD0089 Page 587 This Document is uncontrolled unless over stamped CONTROLLED DOCUMENT ...

Page 588: ...Management software to import existing key information and also third party key readers The Key Wizard is a simple user interface that has three modes of operation that allows a quick way to find a key record in Traka32 This allows a quick text search to be carried out to find a key record This allows a search to be carried out by inserting a Traka iFob into the Traka Desktop iFob Programmer This ...

Page 589: ...e allocated and edited b Key Wizard Search Only This will open the key wizard in search only mode The use will not be able to allocate de allocate or edit key records General If you have configured the Key Wizard to open automatically when the application starts and you need to get to other areas of the Traka32 software simply hold down the F9 key and click on Close Update from Kerridge The update...

Page 590: ...ound then click on Save to save the new record or Cancel to discard the new key record c Click on Import Registration to import a key record from Kerridge based upon a Registration Number Simply confirm the chassis number and click on OK Traka32 will attempt to find a match in Kerridge If a match was found then click on Save to save the new record or Cancel to discard the new key record 4 If the k...

Page 591: ...d it is also possible to update the details from Kerridge by clicking on the Update from Kerridge button This will cross reference the Kerridge database via the Chassis or Registration and update all the mapped Key Record fields 5 To clear the search criteria simply click on Clear 6 To cancel any changes simply click on Cancel ...

Page 592: ...a match is found select and iFob and click on Query iFob b Click on List All select and iFob and click on Query iFob 4 If no keys were found you can do the following a Click on Search for a Key or Query a BMW Key to search for a key record 5 If the key was found you can do the following a Insert an iFob into the Traka Desktop iFob Programmer if available and click on Remove Key from iFob to de all...

Page 593: ...hassis number and click on OK Traka32 will attempt to find a match in Kerridge If a match was found then click on Save to save the new record or Cancel to discard the new key record 4 If the key was found you can do the following a Insert an iFob into the Traka Desktop iFob Programmer and click on Allocate Key to iFob to allocate the key to an iFob If there is no Traka Desktop iFob Programmer sele...

Page 594: ...de 2 Once the key record has been found insert an iFob into the Traka Desktop iFob Programmer and click on Allocate Key to iFob to allocate the key to an iFob If there is no Traka Desktop iFob Programmer select an iFob and click on Allocate Key to iFob NOTE Inserting the iFob in the Traka Desktop iFob Programmer will ensure the description is written to the iFobs memory for searching 3 The key rec...

Page 595: ...2 Insert an iFob into the Traka Desktop iFob Programmer if available NOTE Inserting the iFob in the Traka Desktop iFob Programmer will ensure the description will be removed from the iFobs memory 3 Highlight the key record that you wish to remove from the iFob and click on Remove Key for iFob 4 The key record data will get removed from the iFob freeing it up for re use ...

Page 596: ...looked up at any time using the Lookup Facility NOTE Bay Logging will only be available if the firmware of the selected system has Bay Logging enabled If the Bay Logging option is enabled in the firmware it is also possible to enable disable the option on an iFob per iFob basis from the iFob Details window Removing an iFob When a user removes an iFob from the 16bit system the screen will display t...

Page 597: ...is also displayed in the information panel in the system viewer window Enabling Disabling the option on a per iFob basis The option can be enabled disabled per iFob from the iFob details window Right click on the chosen iFob and select Edit iFob Details and then select the iFob Details tab By default all iFobs will have the bay logging location storing option switched on To switch off for a partic...

Page 598: ...used as a safety lockout facility For example if Relay 1 is assigned to the top receptor strip I e slots 1 to 10 If one or more of the iFobs in the top receptor strip iFobs 1 to 10 are out of the system then Relay 1 will deactivate When all the iFobs in the top receptor strip are in place then the Relay 1 will activate The relays can be assigned to the relevant receptor strips using the Configure ...

Page 599: ...em This can be used as a safety lockout facility For example If Relay 1 is assigned to the 1 or more iFobs Out Of System if one or more of the iFobs are out of the system then Relay 1 will activate If all the iFobs are in the system then Relay 1 will deactivate If Relay 1 is assigned to the All iFobs In System if all the iFobs are in the system then Relay 1 will activate If one or more of the iFob...

Page 600: ...r s iFob that is downloaded to Traka32 when the user eventually returns the iFob to the cabinet A history for each user is then built up showing to which units and at what times the user has been When integration with Micro Traka is enabled in the software a global Site Code Office Code and Building Code are specified together with the Emergency Sequence to release the iFobs from the unit These se...

Page 601: ...e displayed To create a new configuration click Configurations Add New and the Program Micro Traka iFob dialog will be opened with blank settings To edit an existing configuration select the configuration in the list and click Configurations Edit Configurations The Program Micro Traka iFob dialog will be opened with the settings of the selected configuration To delete an existing configuration sel...

Page 602: ... the type of configuration to be written to the iFob Write all information All configuration information for the unit is written to the iFob Write configuration without date or address All configuration information for the unit except the date and address is written to the iFob Write configuration without date All configuration information for the unit except the date is written to the iFob Write ...

Page 603: ...ction Select the action that will be taken when the door of the unit is opened Location Building Floor and Local Labels associated with the configuration to describe the location of the Micro Traka unit Disable Power On When Memory Full Check to enable the Disable Power On When Memory Full option Enable Daylight Saving Check to the enable Daylight Saving To save the configuration click or To write...

Page 604: ... administrator access to any Micro Traka unit ignoring the address type and validity dates Service allows an administrator to configure a new key iFob in a Micro Traka unit Blacklist defines the list of blacklisted iFobs which cannot be used in a Micro Traka unit The list of iFobs is generated from the 60 most recently deleted iFobs Date Time programs the current date time in a Micro Traka unit Hi...

Page 605: ...ge entered and will not allow a user to enter a value lower than the current mileage However mistakes can be made and this value can be edited through the Traka32 software within the iFob Details window When the user has entered the mileage Traka will confirm the value and ask the user to confirm The user then has the change to confirm the mileage or go back and change the value See also the Trip ...

Page 606: ... previous version of Traka32 version 02 04 0001 or earlier the Trip mileage values will not have been previously calculated To calculate the previous Trip Mileage vales simply follow these steps 1 Click on View iFob List from the main menu and the iFob List will open 2 Click on the iFobs menu followed by Re process the Trip Mileage values 3 All the Trip Mileage values will be calculated automatica...

Page 607: ...ging option requires both Mileage Logging and Lowest Mileage Priority to be enabled within the firmware User Procedure 1 The user identifies his herself at the cabinet 2 Depending on what access levels the user currently has one or more LED s will illuminate Green for keys that the user can t take the LED will illuminate Red 3 The position solenoid will release allowing the user to remove the key ...

Page 608: ...on code The reason code is simply a number between 0 and 15 Once the value has been entered the user simply presses to confirm the value or to edit the value Each reason code will appear in the Traka32 software against each iFob and Key transaction NOTE Reason Code Logging will only be available if the firmware of the selected system has Reason Code Logging enabled If the Reason Code Logging optio...

Page 609: ...gle System RRSS allows an iFob to be assigned to any slot in a specific system Random Return to Multiple Systems RRMS allows an iFob to be assigned to any slot in any system Fixed Random return within the same Database Traka32 is now able to have a combination of Fixed Random return cabinets within the same database from software version v02 09 0000 and above For this to work you will require this...

Page 610: ...t system The iFobs will not be recognised if placed into another system as with fixed return systems Random Return to Single Systems Setup The iFobs are referenced in Traka32 with the Index Number The iFobs are configured in the same manner as fixed return When the iFobs are configured they are allocated an iFob Index Number which is a number of equal value to the slot the iFob was in when configu...

Page 611: ...e key tree and certain iFob options such as iFob Pairing and iFob curfews although these options may be re added in the future What s different on the Traka Systems The RRMS systems will work in much the same way as RRSS systems but you can put any iFob into a system The keypad can be used to look up the last users of an iFob and other option information such as Current Fault Status Location and o...

Page 612: ...or synchronise a system you will hear the system beep x times once for each iFob When the system is reset no information will be available on the iFobs status and the system will automatically book them in This is normal When an iFob is put into the system for the first time and the Read All System Data is performed the new record in the database will be assigned an iFob Index number This number c...

Page 613: ...stem with tag numbers 1 10 and you delete iFob 2 along with its tag number and replace it with another iFob when you assign that new iFob to the system accordingly it will be given tag number 2 automatically This option is particularly beneficial to customers who already have RRMS and wish to add another system without manually selecting the new tag numbers This feature is compatible with 8bit 16b...

Page 614: ...ted by a list of all the iFobs in the database whether the iFob is in or out of the system s Highlight all the iFobs you wish to assign tag numbers to click and hold down the left mouse button on the first iFob you wish to tag and scroll down to the last iFob you wish to tag then right click over the highlighted section and select the Set Tag Numbers The Tag Numbering Wizard will appear and you wi...

Page 615: ...ant position 2 Select the correct system from the drop down menu in the main toolbar 3 Click on the button and a new iFob record will be created with a new tag number 4 Click on View iFob List 5 Search for the iFob record of the iFob that is to be replaced 6 Delete the iFob record This will free up the iFob Tag No so that it can be re allocated to the new iFob 7 Search for the iFob record of the n...

Page 616: ...have to be the same in the second system For example the iFob in slot 1 from system one can be allocated to slot 10 in system two if desired Setting up Fixed Return to Multiple Systems NOTE This guide does not cover how to set up and configure a cabinet s on Traka32 See the Configuring Systems section for more details Assuming you already have two or more fixed return systems set up assign at leas...

Page 617: ...p down boxes at the top of the Details window will now be selectable The System tab allows you to select which system you want to place the iFob in If you have only two systems it will automatically select the second system for you however if you have more than two this tab lets you manually select the desired system The Position tab allows you to assign the iFob to a specific slot for any another...

Page 618: ...s the LED for that position will illuminate orange to show that the logged in user currently has the iFob However when using Fixed Return To Multiple Systems the iFob could be removed from System 1 and placed in System 2 The LED will still illuminate orange when the user logs in to System 1 when in actual fact they no longer have the iFob in their possession To overcome this an option to Hide Dupl...

Page 619: ...tails only Shift A and B access days and times iFob Allowance Access levels 9 to 200 Maximum Primary ID Length of 10 Maximum User Name Length of 10 User Curfew Access Group Key Not Taken Curfew Half Reduced User Security Overview Half Reduced User Security has been developed for customers that do not take advantage of the advanced security settings available within Traka but require the System to ...

Page 620: ...aka but require the System to work with more iFobs up to 2 560 iFobs per system When the option is switched on the only visible difference that can be seen is in the iFob Details window where the following features will not be visible iFob Curfew iFob Pair Access days and times When the option is switched on the following options will not be available iFob Options X iFob Authorisers iFob Descripti...

Page 621: ...ped for customers that do not take advantage of the extra features available within Traka but require the System to work with more iFobs up to 1 280 iFobs per system When the option is switched on the following options will not be available iFob Options X iFob Authorisers iFob Description Immobilisor iFob per Person Micro Traka Bay Logging Random Return Fuel Level Logging Mileage Logging ...

Page 622: ...system to the Traka Hardware To connect the third party hardware to the Traka 16bit PCB you will need to gain access to the system electronics 1 Insert the master override key into the CAM lock on the control panel and turn 90 clockwise 2 Connect the desired hardware to the following location on the 16bit PCB shown below The relay from the third party hardware must be closed before you can enter y...

Page 623: ...stem now has Remote System Lockdown activated When a user tries to access the system by pressing a key or swiping a card the LCD will display the message System Lockdown and an error beep will be sounded After the 5 second period the display will return to the previous scrolling status This only exception to this is if the user presses the key to access the search menu 5 To remove the deactivate R...

Page 624: ... 1 and 6 10 have an access level of 2 but also have a secondary access level of 1 and the user entering the cabinet only has access level 1 when iFobs 1 5 have been removed from the cabinet by other users upon accessing the cabinet positions 6 10 will drop down to access level 1 allowing the user to take the iFob NOTE Secondary Access Level option is only compatible with 16bit and Intelligent Rece...

Page 625: ...e iFobs that have secondary access levels allowing the user to choose another iFob as opposed to being assigned one NOTE For this example positions 1 5 will have access level 1 and 6 10 will have access level 2 and a secondary access level of 1 also the user has access level 1 When the user gains access to the cabinet the LED s on the Intelligent receptor strip will show you the iFobs you are auth...

Page 626: ...have been removed by other users the Secondary Access Levels on the iFobs will activate and the user can now access iFobs 6 10 the LED s will now turn green see Below When the user takes their desired iFob the other iFobs if any will display a red LED because the user has exceeded their iFob limit the amber LED symbolises the iFob the user has just removed see below ...

Page 627: ...e security seal no is different to that of which is stored in Traka then the iFob and related key may have been tampered with It is the responsibility of the user removing the iFob to verify if the security seal is correct or different If the user verifies the seal no is different Traka records a Security Seal Different Please Check event in its database See Security Seal Confirmation Operation fo...

Page 628: ...inet LCD will display 8 The user must then check the security seal no on the iFob and compare it to the LCD before pressing for different or for correct from the keypad a If is pressed the system will release the iFob b If is pressed the system will not release the iFob and the LCD will display A Security Seal Different Please Check event is recorded in the database viewable from Traka 32 reports ...

Page 629: ...e process of entering their own PIN the system must have the User Identification via User ID Code option enabled in the firmware This is a cost option that must be switched on at Traka If you have an existing system and would like to add this option please contact Traka for details on receiving an up to date configuration file 2 The users must already exist in the database before they use the syst...

Page 630: ...the primary PIN This information will be read back to Traka32 once the data has been read from the system 3 Once the card number has been read and stored the user can enter their own PIN followed by the key NOTE At this point the PIN is stored in the system against the user profile as the secondary PIN This information will be read back to Traka32 once the data has been read from the system 4 The ...

Page 631: ...b keys The information that can currently be recorded is Fuel Quantity Used Litres Oil Quantity Used Litres Vehicle Wash Cost or Tyres Quantity Replaced These values will be logged against each transaction NOTE Vehicle Cost Logging will only be available if the firmware of the selected system has Vehicle Cost Logging enabled If the Vehicle Cost Logging option is enabled in the firmware it is also ...

Page 632: ...itor who would normally not have access to the Traka System The visitor booking wizard is used to create and edit visitor booking records When a visitor has pre booked a visit and the visitor arrives on site and requests a key the operative of Traka32 can open the visitor booking list and search for the relevant visit Once the visit booking record has been found the booking can be confirmed and th...

Page 633: ...and edit the bookings via the easy to use wizard or simply delete bookings To view the visitor booking list click on View Visitor Booking from the main menu NOTE If the Visitor Booking option is not visible this may be because the option has not been enable To enable the Visitor Booking option 1 Click on File Properties and the Properties window will open 2 Click on the General section 3 Select th...

Page 634: ...from the main menu 2 To add a booking simply click on the button 3 To edit a booking simply double click on the booking record you wish to edit or select the booking and click on the button 4 Step 1 Enter a User Enter the visitors Forename Surname and Company name then click on Next 5 Step 2 Select a Key Select an iFob or key from the list and click on Next 6 Step 3 Select the Booking Times Select...

Page 635: ...want relating to the booking and click on Next 8 Step 5 Confirm the booking Confirm the booking details if you are happy and want to save the booking click on Confirm or if you want to change the details click on Back or to discard the booking click on Cancel 9 Step 6 Finish the booking Click on Finish to complete the booking ...

Page 636: ...nd the booking can be confirmed and the related key released from the Traka System 1 To view the visitor booking list click on View Visitor Booking from the main menu 2 Select the booking record and click on the button and the Visitor Confirmation window will open 3 Enter the Proof of identity shown in order to determine the visitor s identity For example passport or driving license 4 Enter any No...

Page 637: ...ediate Release Booking Process 1 From the top of Traka32 click on View Visitor Booking 2 You will be presented with the Visitor Booking List Here you can Add Edit or Delete a Visitor Booking Click Add New 3 The detail fields at the bottom of the page will become editable Enter the Forename Surname and Company of the visitor along with the person they are visiting After entering the desired details...

Page 638: ...ails of the booking you are creating if you are happy everything is correct click the Confirm button to complete the booking 8 Once you click the Confirm button the system door will then automatically open and release the iFob for you to take 9 The booking is then displayed in the Visitor Booking List As the key is released the booking becomes completed therefore you cannot edit or delete the book...

Page 639: ...ent is uncontrolled unless over stamped CONTROLLED DOCUMENT 10 You can run a crystal report to show the completed bookings From the top of Traka32 select Reports Crystal Reports Visitor Booing Reports Immediate Release Visitor Booking Report ...

Page 640: ...nded that you back up your database as regularly as possible To enable the Automatic Database Backup reminder click on File Properties 1 In the Database section check the Enable Auto Backup option 2 Set the Frequency to the desired number of uses This is the number of times the software has to be closed before the auto backup utility will prompt you to back up the database 3 Select the Backup Path...

Page 641: ...e software Click on Yes Backup Now to back up the database to your chosen location Ensure the backup path is correct and if required the PC is connected to the network or a floppy disk is inserted etc If you wish to temporarily alter the backup path or file name alter the path or click on Browse to pick a new path and click on Yes Backup Now If you wish to permanently change the backup path click ...

Page 642: ...itched off Traka also supports Traka 32 as a Windows Service TAAS which provides a means of running Traka32 in the background as a Windows Service on an unattended PC TAAS requires no User interface and keeps running even if no one logs on to the PC NOTE Auto Comms in Traka32 will not work if Traka as a Service is installed on the same PC even if the service is not running Auto Comms will only wor...

Page 643: ...t Traka32 will add a host entry into each Traka System and will then listen for remote connections from the Traka System every time an event occurs For further information please refer to the XPort Remote Host section The Remote Host Interval can be set to specify how frequently in minutes that Traka32 should communicate with the systems This is in addition to the Remote Host communications but ca...

Page 644: ...hoice to communicate with your Traka system Tick this option and nominate a PC or Server to Auto Communicate with the desired system then enter the PC Name IP or IP Name Only the nominated PC will attempt to Auto Communicate with the selected System If nominate a PC is left un ticked then any copy of Traka 32 set for auto communications will attempt to communicate with the selected system 10 Click...

Page 645: ... Traka32 To overcome this problem you simply need to configure the SMTP to allow relaying from either your internal network or from the specific IP address of the PC running Traka32 Relaying is the use of a server to accept and then resend mail to recipients on another server NOTE It is very important to be aware that you should not enable your SMPT Server to allow relaying from just anywhere othe...

Page 646: ...UMENT 4 From the SMTP External Delivery Properties window click on the Access tab 5 In the Relay Restrictions section click on Relay 6 From the Relay Restrictions window select the Only the list below option and Add in an entry for either the domain or for the specific PC that is running Traka32 ...

Page 647: ...tSend will not work on Windows 95 or 98 The Messenger Service must be enabled on all workstations that wish to receive the messages as well as the workstation running Traka32 To enabled the Messenger Service 1 Click on Start Control Panel 2 Double click on Administrative Tools 3 Double click on Services 4 In the list of services look up the Messenger Service and double click on it The Messenger Pr...

Page 648: ... when the door is opened without a user swiping their card or entering their PIN This would typically occur if the Master Key is used to open the door or if the door has not been closed properly or the door has been forced open 13 Alarm Table is Full Occurs when the alarm memory within the Traka System has become full When the alarm memory becomes full it will start to overwrite the oldest alarms ...

Page 649: ...sh cost not entered Occurs when a user returns an iFob and walks away without entering a vehicle wash cost value 36 Vehicle tyre quantity not entered Occurs when a user returns an iFob and walks away without entering a vehicle tyre quantity 37 Door Closed Manually Reserved for special projects 38 Remote Item Release Occurs when an Item is released from the Traka32 software using the Remote Item Re...

Page 650: ...arked as undetectable 57 Fingerprint Verification Fail Occurs when the Biometrics reader fails to verify a Users fingerprint 58 Security Seal Confirmation not entered Occurs when a User does not enter the Security Seal I D after being prompted to do so by the cabinet This event is only recorded when the firmware has Security Seal Confirmation enabled 59 Security Seal different please check Occurs ...

Page 651: ... Of Range 84 Key Booking Overdue Occurs when a key is not returned within the booking period 85 Key Booking Overridden Occurs when an iFob has been booked to a user but a different user takes the iFob using the override access level of 195 86 Illegal Key Release Occurs when an iFob has gone undetectable whilst a user is logged in Event Types 127 SFC Alarm Cleared Occurs when a Siemens Fire Control...

Page 652: ...and completed their toolset 142 Overdue Item Returned Occurs when an item is returned after the booking curfew time has expired 143 User Enrolled Occurs when a user has successfully enrolled 144 Key Handover Part 1 Occurs when a user has had a key handed over to them 145 Key Handover Part 2 Occurs when a user hands a key back to the user who handed it to them 146 Job Reference Logging Occurs when ...

Page 653: ... to the cabinet can put any iFob into any available slot and only the user who inserts the iFob s can then remove it them With Access Level 200 a user can remove all iFobs that are present in the cabinet 199 7 Authorised Access Used with either System or iFob authorisers with the Force Access Level 199 to Authorise feature it allows a user to authorise other users and also self authorise 198 6 iFo...

Page 654: ...s 2560 16bit systems Locker Systems 200 8bit Key Cabinets and Locker Systems 200 8bit with Half Reduced User Security 8 8bit with Full Reduced User Security 8 In the System Settings screen for a cabinet you can select the number of access levels that you want to use up to the maximum allowed for the cabinet configuration the benefit of doing this is that it reduces that amount of time in all the c...

Page 655: ... occurs double click on the symbol To clear the alarms Click on Clear All to clear all current alarms or Highlight the alarms that you wish to clear and click on Clear Selection To highlight a group of alarms click on the first alarm hold down the Shift key and click on the last alarm in the group To highlight several individual alarms hold down the Ctrl key and click on the alarms in the group En...

Page 656: ...when the alarms were cleared and who by You can view this information by running the Reports Crystal Report Events Alarm History report Notes are logged against the single or multiple alarms depending on what was selected and a list of the associated alarms underneath NOTE Alarm notification will only work when firmware version 6 07 31 or above is used ...

Page 657: ...the From and To date and time Filtering Systems To view the transactions for all systems clear the Filter report for specific systems checkbox To view the transactions for a specific system check the Filter report for specific systems checkbox and select the system from the System drop down menu Filter out alarm type transactions Check the box to filter out transactions that start and end within t...

Page 658: ...orts within the Traka32 software can be sorted in the same way 1 Simply highlight the top of the column that you wish to sort by For example I want to sort by the Position column 2 At the top of each list or report there is a Filter menu Simply click on Sort A to Z to sort the column in ascending order or Sort Z to A to sort the column in descending order ...

Page 659: ...ng it to the required location By clicking with the right mouse button over the report the Show column menu will appear By checking or un checking the options the report will display the relevant columns Reports Menu Print Preview Click on Print Preview to view and print the selected list or report Export Report Reports may be exported to Microsoft Excel You will be asked the name and destination ...

Page 660: ...ved layout simply select the layout that you want to rename from the Layout List and click on Rename Layout Specify a new layout name and click on OK to rename Specify a new name for the layout Enter a new name for the layout and click OK Note You cannot have more than one layout with the same name Delete Layout To delete a saved layout simply select the layout that you want to delete from the Lay...

Page 661: ...each list or report there is a search menu 2 If you wish to search on a specific column simply select the column title from the drop down list To search all the visible columns select All Columns NOTE Traka32 versions 01 05 0003 or before does not allow you to search by specific columns 3 To search simply type in all or part of a word or number that you want to search on and press Enter or click o...

Page 662: ...MENT 4 All of the data that is visible in the list or report will be searched If one or more matches are found the records will be highlighted in the list or report To move to the next record found in the search simply click on Next If no matches are found the following message will be displayed ...

Page 663: ...h on a specific column simply select the column title from the drop down list To search all the visible columns select All Columns NOTE When using the option Advanced Search you will not be able to select All Columns when searching for a user or a key 3 To search simply type in all or part of a word or number that you want to search on and press Enter or click on the Search button For example if I...

Page 664: ...mware will take approximately 5 minutes per Traka system to complete Please ensure that any important keys are removed from the systems prior to the upgrade as it may be difficult to obtain the keys during the upgrade Please ensure you have the correct upgrade file for your system Using an incorrect file may stop your system from working If in doubt please contact your supplier 1 Click on Tools fo...

Page 665: ...ath to the upgrade file To search for the upgrade file simply click on the Browse button NOTE If you have more than one Traka System to upgrade and depending on the configuration there maybe a separate T6_xxxxx s1f files for each Traka System The xxxxx part of the file name should match the 5 digits of the system s serial number NOTE If your firmware file is stored on a USB drive to ensure reliabi...

Page 666: ...rmware Only checkbox is NOT checked if visible This option is for use by Traka Engineers only 8 When you are happy click on Upgrade The Traka32 software will back up all the data from the selected Traka System upgrade the firmware and restore all the backed up data 9 Provided the upgrade completed successfully click on Finish ...

Page 667: ...owing message during the upgrade the upgrade wizard was unable to detect if the vector was swapped correctly Follow the instruction on the message and click OK when completed to complete the upgrade If you are in any doubt contact you supplier for further help If this still does not clear the problem click on Cancel and then click on Finish From the main screen select the system you have just upgr...

Page 668: ...se ensure that any important keys are removed from the systems prior to the upgrade as it may be difficult to obtain the keys during the upgrade Please ensure you have the correct upgrade file for your system Using an incorrect file may stop your system from working If in doubt please contact your supplier 1 Click on Tools followed by Upgrade Firmware from the main menu 2 Click on Next 3 Select th...

Page 669: ...irmware upgrade file on disk USB drive to ensure reliability we do ask that you copy the MOT to your hard disk drive 6 When you have selected the path to the upgrade file click on Next Make sure the following Advanced Engineers Option check boxes are checked if visible These options are for use by Traka Engineers only Upgrade Application Upgrade Sound Upgrade Text Upgrade Special Characters The fi...

Page 670: ...ONTROLLED DOCUMENT 7 When you are happy click on Upgrade The Traka32 software will back up all the data from the selected Traka System upgrade the firmware and restore all the backed up data 8 Provided the upgrade completed successfully click on Finish What if the upgrade goes wrong ...

Page 671: ...e during the upgrade the upgrade wizard was unable to detect if the vector was swapped correctly Follow the instruction on the message and click OK when completed to complete the upgrade If you are in any doubt contact you supplier for further help If this still does not clear the problem click on Cancel and then click on Finish From the main screen select the system you have just upgraded and fro...

Page 672: ... edit the current configuration of the selected Traka System On a 16bit Traka System the Configure Firmware wizard is also used to register the hardware to the database This is required before Traka32 will fully communicate with the hardware Please refer to the relevant 8bit Configure Firmware or 16bit Configure Firmware Wizard sections for assistance with configuring the firmware ...

Page 673: ...onfigure Firmware For details on the various settings please refer to the Firmware Options Settings section Read Configuration Click on Read Configuration to read the current configuration of the firmware in to the System Configuration window Write Configuration When you are happy with the configuration changes click on Write Configuration to write the configuration to the Traka Systems firmware R...

Page 674: ...you are experiencing problems with the setup of your ID Card please contact Traka as they will be able to discuss the problems with you and suggest alternate settings which can be altered below Main Access Settings Reader Type This field shows the current reader configuration compiled into the firmware The current options are as follows Clock Data Wiegand HandKey Wiegand Wiegand Interrupt RS 232 R...

Page 675: ...nd 26bit card you would be 26 bits Number of bits bytes to decode Enter the number of bytes to decode for either an RS 232 or NEDAP Access Control reader or enter the number of digits required for the PIN on a Keypad Only or Biometrics TSSI reader Card Section Count Select the number of sections of data to decode from a Clock Data Wiegand or Barcode reader The selected number of sections 1 to 4 wi...

Page 676: ...tinel is a r RS232 Settings Enter a decimal value according to the required settings 0 7 Data Bits No Parity 1 8 Data Bits No Parity 2 7 data Bits Even Parity 3 8 data Bits Even Parity 6 7 data Bits Odd Parity 7 8 data Bits Odd Parity Please do not enter any other value than specified above EOR Check Check this box if Traka should perform an Exclusive OR EOR check to verify the data being read fro...

Page 677: ...n Anti Pass back This box will be checked if the firmware has the Anti Pass back option enabled System 1 Product Type This field shows the related product type for example Key Control Remote Key Box and Lockers etc System ID Number The System ID Number can be altered from 1 to 255 NOTE If you alter this setting you will need to alter the System ID Number within the System Details window otherwise ...

Page 678: ...dd NOTE When you click on Set System Date Time the current date format of the local PC is written to the selected Traka System Automatically adjust clock for daylight saving changes Selecting this option will automatically adjust the clock on the Traka System for daylight saving time DST NOTE If the Date Format is set to mm dd yy the clock will automatically adjust according to Pacific Daylight Sa...

Page 679: ...t of controls I Switch Delay The Traka I Switch is a device that allows two set of keypads LCD s and readers to be connected to a Traka Control PCB A switch is provided on the I Switch to toggle between the two set of controls The delay can be adjusted to ensure the smooth scrolling of the LCD display and the accuracy of the keypad response times depending on the distance the controls are from the...

Page 680: ...the alarm type that you wish to associate with the required relay The alarms that are marked with a are conditional alarms which only deactivate when the alarm condition has cleared All other alarms will activate for a specified period which is defined by the Alarm Relay Activation Time Receptors Number of Slots Select the total number of positions the selected system has NOTE If you alter this se...

Page 681: ...lected system has NOTE If you system has no doors you must keep this setting to No Doors otherwise the system will just display Please Close The Door all the time and you will not be able to communicate without placing a link across the door connector contacts on the Control PCB Check if a user has access to iFobs before opening selected door Selecting this option will only allow a user to open a ...

Page 682: ...ess changed by the user This option is only available if the firmware allows faults to be logged at the cabinet Firmware has mileage logging enabled This box will be checked if the firmware has mileage logging enabled Firmware has fuel level logging enabled This box will be checked if the firmware has fuel level logging enabled Firmware has location storing enabled This box will be checked if the ...

Page 683: ...ilisor hours usage via CAN option enabled Firmware supports immobilisor iFob per Person This box will be checked if the firmware has immobilisor iFob per Person enabled User iFob expiry period This option is used in conjunction with the Traka Immobilisor iFob per Person option Enter the number of hours the iFob will remain active from the time the iFob is taken The iFob will no longer work after t...

Page 684: ...eturn the iFob Keypad The user enters the position number of the iFob they require If authorised the door will open releasing the iFob to the user If not authorised or the iFob is already out a message will be displayed on the LCD allowing the user to pick another iFob To remove another iFob the user must close the door repeat the process To return the iFob the user simply presses the key on the k...

Page 685: ...r also has the corresponding access level of the iFob that has been requested This adds an extra level of security where required Firmware has dummy iFob release enabled This box will be checked if the firmware has dummy iFob release enabled Firmware has data logging enabled This box will be checked if the firmware has immobilisor data logging enabled Firmware has fire control integration enabled ...

Page 686: ...ware The following currencies are currently available To alter the currency please contact Traka for a firmware upgrade Options 3 NOTE The following options are available within the firmware upon request from Traka If you would like to add or remove any of these features please contact Traka with the details and Traka will supply you with a firmware upgrade file with the relevant options enabled F...

Page 687: ...ritical lockout facility enabled This box will be checked if the firmware has the Sasol Sasolburg critical lockout facility enabled For more details please refer to the maintenance lockout facility section Firmware has Sasol Secunda catalyst enabled This box will be checked if the firmware has the Sasol Secunda catalyst option enabled For more details please refer to the maintenance lockout facili...

Page 688: ...4 NOTE The following options are available within the firmware upon request from Traka If you would like to add or remove any of these features please contact Traka with the details and Traka will supply you with a firmware upgrade file with the relevant options enabled Firmware supports programming Access Control iFob s This box will be checked if the firmware has the capability of programming iF...

Page 689: ...been unlocked in the configuration file Please note options that are not available to edit greyed out are not unlocked To unlock a specific option a new configuration file will have to be obtained from Traka or your local distributor Please view the configuration file section under the topic 16bit System File Types for more information Load a configuration file View Changing Firmware Settings for ...

Page 690: ...as well as the cost options Without a configuration file a Traka System can be used as normal however no cost options will be enabled and the card reader settings will remain as they were last programmed into the Control PCB The communications between Traka32 and the Traka System will also be possible for up to 30 days but every time communications is initiated Traka32 will prompt for a configurat...

Page 691: ...uding TKC TIL etc b Click OK and browse to the location the configuration file was saved to Only configuration files matching that of the entered serial number will be available for selection NOTE The configuration file name is structured as follows Serial Number CPSN Number Firmware Version TKCcfg For example for a system with a serial number TKC12345 a CPSN of 01041006164704010200 and a firmware...

Page 692: ...ot match 7 Follow the wizard through checking ALL the settings and amend as required For details on the various settings please refer to the Firmware Options Settings section 8 Finally click on Apply to load the configuration into the cabinet If you wish you may also save the current configuration with any changes to a File Click on to do so and provide a suitable name for the file perhaps indicat...

Page 693: ...structured as follows Serial Number CPSN Number Firmware Version TKCcfg For example for a system with a serial number TKC12345 a CPSN of 01041006164704010200 and a firmware version of 1 00 00 the following file will be required 12345 01041006164704010200 010000 TKCcfg 4 When you have selected the path to the configuration file click on Next If the configuration file was correct the hardware will b...

Page 694: ...nication window will appear for a few seconds followed by the configuration wizard Click on Next 4 The CPSN window is displayed confirming the Serial Number CPSN Read from Hardware the Hardware and Code versions and in addition the Traka32 version the firmware was tested with You will need to contact your distributor quoting the CPSN Read from Hardware The distributor will then be able to e mail y...

Page 695: ...icating the file has been successfully loaded NOTE This indicates it has been loaded into the Traka32 database only at this stage and not yet applied to the cabinet If the configuration file was incorrect check that you have the correct file via the file name and try again An incorrect file may be because a The CPSN did not match b The Hardware Key did not match or c The Firmware Version did not m...

Page 696: ...he configuration into the cabinet If you wish you may also save the current configuration with any changes to a File Click on to do so and provide a suitable name for the file perhaps indicating any specific options that it contains Now that the new 16bit Control PCB s CPSN has been registered you will be able to communicate as normal ...

Page 697: ...TAAS can be monitored remotely from a PC running Traka Service Manager Example The Acme UK Server on the Acme HQ Network in London runs Traka32 as a Service TAAS which Auto Communicates and reads the events from all three London cabinets and stores them in the Traka database on the Corporate SQL Server which is also happens to be in London They make changes to the Traka database using a desktop PC...

Page 698: ... PC or Server that Traka as a Service is to operate on must be running Windows NT 4 0 SP6 or later i e NT 2000 2003 XP or Vista Please note that Windows 95 and Windows 98 are not supported Other requirements are as per Traka32 Minimum PC Requirements The user must have administrative rights to the machine s where services are to be installed or controlled ...

Page 699: ...ce Once Traka32 is installed register Traka32 as a Service with Windows using any of the following methods 1 Double click the shortcut on the Desktop or 2 From the Windows Run dialog box a Open the Windows Run dialog using Start Run b Browse to the ServiceInstall bat file located in the Traka32 installation directory or type the path directly into field for example C Program Files Traka Limited Tr...

Page 700: ...aka32 as a Service on the Target PC Server as required by the application 4 Run Traka32 as a Client on the Target PC Server 5 Switch on Auto Communications in File Properties under the Comms window and configure as required by the application 6 Enter the Listening IP Port Number in File Properties under the Comms window 7 For each Traka System that the Target PC Server will Auto Communicate with t...

Page 701: ...ging tab 9 It is recommended that Comms Logging should also be switched on during testing of the application Communications messages between the Traka systems and Traka32 will then be shown in the Service Manager Details panel NOTE Recommended for testing purposes only 10 Please refer to Starting the Service for how to start pause and stop Traka32 as a Service ...

Page 702: ... STOPPING THE SERVICE To Start Pause Continue Restart or Stop the service under XP you should use the Windows Computer Management tool This is available by 1 Right clicking the My Computer icon or right clicking any link to My Computer 2 Choose Manage from the context menu This will load the Computer Management program ...

Page 703: ...NTROLLED DOCUMENT 3 Expand Services and Applications then single click Services you should see a complete list of Windows Services 4 Scroll down until you see Traka32 Cabinet Communications Service then single click the line to select it If it s not there the service is not installed ...

Page 704: ...CUMENT 5 To start or stop the service use the Play Stop Pause and Restart icon buttons in the top toolbar NOTE Under Windows NT 4 0 use the Service applet in Control Panel Refer to Service on Windows NT 4 0 Consideration for important information on running the Service on this operating system ...

Page 705: ...pgrade on a Traka system the Service must be in a Stopped not paused state Please view Starting the Service which illustrates how to use the Windows Computer Management tool to start pause and stop the service After a Traka32 software upgrade use the Traka32 Client to perform any database integrity checks before restarting the service Unless the location of Traka32 EXE changes there is no need to ...

Page 706: ...uously displays the status of 1 Whether Service Manager can communicate with the Service 2 The status of the Service on the remote PC Started Paused etc 3 The detailed statistics of that Services communication with the Traka systems Service Manager Prerequisites Client PCs running Service Manager can have any Operating System supported by Traka32 Minimum PC Requirements The user must have administ...

Page 707: ...ons where each Traka system must use a unique Port No ensure the Service Port No does not clash with that of a Traka system For example where three Traka systems are communicating using Remote Host the TCP IP Ports may be configured as follows Network Device TCP IP Port Traka System 1 10001 Traka System 2 10002 Traka System 3 10003 Traka Windows Service 10004 Enable Capture to Text File Tick to ou...

Page 708: ...RVICE INFO 3 21 8 1 WHAT TO DO IF SERVICE IS UNRESPONSIVE In the unlikely event that the Traka32 Service becomes unresponsive try the following in this order 1 Try stopping the Service with Windows Computer Management tool Refer to Starting the Service 2 Otherwise try stopping the Service using Windows Task Manager ...

Page 709: ...o a Traka32 workstation PC and need to find out which machine the TAAS is running on there are two methods depending on which database type is used 1 Access Open the T32Database LCK file with notepad and you should be able to see the Computer names of any PCs that have the Database open 2 SQL Server Use the SQL Server management tools to determine who has the Database open ...

Page 710: ... only a single copy of Traka32 can be run at a time on a single machine This restriction is lifted once Traka32 is installed as a Windows Service in order to be able to run both the Traka32 Service and Traka32 Client at the same time on the same machine This means that you can unintentionally run two or more copies of the Traka32 Client simultaneously ...

Page 711: ...TRAIL Audit trails for the Service install start stop events etc are written to both Support T32Service txt assuming that Service Logging is switched on in Traka32 and the Windows Application and System Event logs Note also that as T32Service txt grows larger than 3Mb it is automatically archived into T32ServiceArchive txt ...

Page 712: ... Connect to another computer Tip 2 The service can be started and stopped from a Command Prompt or batch file by typing NET START Traka32 Cabinet Communications Service or NET STOP Traka32 Cabinet Communications Service Advanced By default the Service is installed as Startup Automatic and Log on as Local System Account This means that the Service will start when Windows starts and run it as SYSTEM...

Page 713: ...OCUMENT 3 21 8 6 SERVICE ON UNSUPPORTED WINDOWS VERSION Attempting to install Traka32 as a windows service on an unsupported version of Windows such as Win98SE will result in any command line serviceinstall being ignored See Service Prerequisites for information on supported Operating Systems ...

Page 714: ... 0 using an Access Database the Service can take over 40 seconds to start This will cause Windows Service Control Manager to show an error message after 30 seconds The Service failed to start or respond to a control message in a timely manner This can be ignored as the Service will continue starting You should reopen the Services applet in order to show the correct Stop and Continue buttons ...

Page 715: ...HANDLING Message box dialogs that are presented during the course of operation of Traka32 As A Service including questions confirmations and operational errors will be suppressed written to the T32Service txt log file and OK will be automatically supplied to the dialog to allow the service to continue without waiting for a user response ...

Page 716: ...t is uncontrolled unless over stamped CONTROLLED DOCUMENT 3 21 8 9 SYSTEM BLOCK DIAGRAM The block diagram shows the relationship between the Server PC that Traka as a Service runs on the Traka Systems and the PC that the Service Manager runs on ...

Page 717: ...s aspx FamilyID d09c1d60 a13c 4479 9b91 9e8b9d835cdc displaylang en This download is called the Feature Pack for Microsoft SQL Server 2005 November 2005 and it contains several files however the item that you will need is Microsoft SQL Server 2005 Backward Compatibility Components The SQL Server Backward Compatibility package includes the latest versions of Data Transformation Services 2000 runtim...

Page 718: ...lans in case the worst happens The Traka SQL Server Manager can be used to make a backup of the selected Traka database 1 Click SQL Server Manager from the Traka program group in the Start menu to open the Traka SQL Server Manager 2 Click on Backup Database 3 Check the Backup Filename is correct and alter if required NOTE The backup path is relative to the SQL Server and NOT the local machine that...

Page 719: ...upgraded old copies of the Traka32 software will no longer work with the new database structure If you are heavy users of Traka32 please plan the upgrade with all those who will be affected NOTE This section assumes you have an existing installation of Traka32 and the Traka SQL Server Manager software and you are familiar with both 1 Using Enterprise Manager or the Traka SQL Server Manager make a ...

Page 720: ... on Finish 3 Update the Database using the SQL Server Manager a Click SQL Server Manager from the Traka program group in the Start menu to open the Traka SQL Server Manager b Click Query Database to check the current state of the database c Click the Perform Database Updates button d Confirm the Current Release is correct and click the Initialise Database button The actions performed should be dis...

Page 721: ...ed unless over stamped CONTROLLED DOCUMENT e Close this dialog and the main window should appear as follows 4 The initialisation is now completed and the database is ready for use with Traka 5 Upgrade all the remaining copies of Traka32 to the latest version ...

Page 722: ... the right hand side stating were you can find the Rating Plate For the Traka S Series the Rating Plate is located on the inside you will need to remove the control panel in order to view the Rating Plate Additionally there will be another label on the outside of the S Series on the right hand side stating were you can find the Rating Plate For Traka Products such as the L Series Lockers and Acces...

Page 723: ...V3 5 14 08 19 UD0089 Page 723 This Document is uncontrolled unless over stamped CONTROLLED DOCUMENT ...

Page 724: ... or servicing a Traka System please ensure both mains and battery power sources are disconnected from the system This section will explain how to disconnect the battery from 8bit and 16bit systems Battery Disconnection 1 Open the control pod panel of the system using the master key 2 Locate the battery Usually placed at the bottom of the control pod 3 Disconnect the battery cable from the terminal...

Page 725: ...ce your finger on the reader NOTE If the LCD displays ID Not recognised then the card or PIN has not been configured Please refer to the User Details section 2 If you have a Secondary PIN set then type in the secondary PIN followed by 3 If your card and secondary PIN if set up are recognised the door will open if fitted If you have more than one cabinet attached to your system you will be asked to...

Page 726: ...Fob you have returned 5 Repeat these steps for each iFob you want to return NOTE If you have a no door system you do not have to access the system before returning an iFob but the system will not record who returned the iFob only the time it was returned Keypad Release System 1 Access the Traka System Please refer to the How to access the system section 2 Press 3 The door will open allowing the us...

Page 727: ... can setup the Net ID For RS 232 Modem and Ethernet applications the System ID Number can be set to 1 For RS 485 applications each Traka System on the network must have its own unique ID To change the Sys ID press the key to delete the existing setting type in the new Sys ID 1 01 001 are all acceptable and press to store the settings Press 2 to reset the systems memory This utility should only be ...

Page 728: ...he drop down menu and click on the button to backup all the data from the system After swapping the vector a firmware upgrade can then be performed please refer to the Upgrade Firmware section for more details NOTE Traka will not be held responsible for the loss of data if you do not read the system data before swapping the vector Press to escape from the configuration menu ...

Page 729: ...will need to enter the last 4 digits of the cabinet system serial number and press For example if the cabinet serial number was TKC12345 you will need to enter 2345 then press the key After entering your PIN the LCD Configuration menu will appear There are two main options to the configuration menu System and Utilities System Press the 1 key from the main configuration menu to enter the System men...

Page 730: ...o change the baudrate select Key 1 2 or 3 depending on what you wish to change it to Press 3 at the Comms menu to enter the UartB Baudrate section To change the baudrate select Key 1 2 or 3 depending on what you wish to change it to Press 4 at the Comms menu to enter the X Port setup section This allows you to configure your X Port for more details please refer to the X Port Config section Press 5...

Page 731: ...e information held with the system and resets the Traka system memory To ensure no loss of data load the Traka32 software select the desired system from the drop down menu and click on the button to backup all the data from the system After resetting from the System Viewer right click over the picture of the system and click on Synchronise System to restore all the data NOTE Traka will not be held...

Page 732: ...n file will be required to enable new cost options Please provide Traka U K or your distributor outside U K with the System Serial Number along with a Purchase Order No for the options required A new configuration file will be emailed to you Distributors can also download cfg files from http www traka com support The configuration file is easily loaded using the 16bit Configure Firmware Wizard Vie...

Page 733: ...o know who s got the iFob key or if an iFob key is in the system and a user wants to know who the last user of the key was they can do this using the lookup facility 1 Using the keypad press the key then type in the position number of the iFob in question followed by the key 2 If the iFob is currently out of the system the Current Holders name will be displayed 3 Pressing again will display the Us...

Page 734: ... iFob search is standard and the advanced iFob search is optional If a user wants to know who s currently in possession of an iFob key or if an iFob key is in the system and a user wants to know who the last user of the key was they can do this using the advanced search facility 1 From the Traka System press the key on the keypad Fixed Return Systems Random Return Systems 2 Select the required sea...

Page 735: ...g 1 on the keypad 3 Using the alphanumeric keys type in a position e g 1 NOTE Use the key to delete mistakes 4 When you are ready press the key to search 5 If a match on the position is made the current iFob status will be shown iFob In System iFob Out of System 6 Press the key to view more details about the iFob This will first show information such as the description active curfew current fault ...

Page 736: ...lphanumeric keys type in a position e g 259 NOTE Use the key to delete mistakes 4 When you are ready press the key to search 5 If a match on the iFob tag is made the current iFob status position will be shown iFob In System iFob Out of System 6 Press the key to view more details about the iFob This will first show information such as the description active curfew current fault code current locatio...

Page 737: ...tten to the Traka systems for searching If there is more than one key attached to the iFob the first key in the list will be selected Using the description search facility 1 From the Traka System press the key on the keypad Fixed Return Systems Random Return Systems 2 Select the Description option by pressing 2 or 3 on the keypad 3 Using the alphanumeric keys type in all or part of a description e...

Page 738: ...ped CONTROLLED DOCUMENT The system will display if no further matches are found 6 The system will display if no matches are found at all NOTE This search facility will not search across systems however this is planned for the future Please contact your supplier for more details ...

Page 739: ...Panel and the Pod 4 Use the keypad to navigate through the menus Press 1 to release all the iFobs The door will open if fitted If you have more than one cabinet attached to your system you will be asked to select which door you want to open simply enter the door number on the keypad The Traka System will release each iFob one at a time for 5 seconds starting at position 1 and will continue to do s...

Page 740: ... Mini Traka System you will need to use the Master Key to unlock the Pod Lock The Control Panel is hooked in at the bottom and locked at the top Carefully begin to open the Control Panel You will see the lock at the bottom of the panel using you finger release the Catch that hold the door shut 2 Using a heavy duty pair for wire cutters cut the security seals that hold the keys to the iFobs 3 Pleas...

Page 741: ...ools required Large flat blade screwdriver Small flat blade screwdriver 4mm Allen Key 1 Switch off the mains power to the unit by removing the fuse from the fused spur or unplugging from the mains 2 The Control Panel is hooked in at the bottom and locked at the top Using the Master Key unlock the Cam Lock 3 Lean the Control Panel forward and set the On Off switch on the Control PCB to Off 4 Reach ...

Page 742: ...d blade that holds the iFob in place and remove the iFob 9 Repeat steps 9 to 11 for each receptor strip you wish to remove the iFobs from 10 When you have released the iFobs you require replace all the receptor strips reconnecting the receptor ribbon cable Using a large flat bladed screwdriver secure the receptor strips in place with the fixings and spacers removed earlier NOTE It is essential tha...

Page 743: ...cess to the iFobs Keys Tools required Large flat blade screwdriver Small flat blade screwdriver 2 5mm Allen Key Receptor Frame Hinge 1 Switch off the mains power to the unit by removing the fuse from the fused spur or unplugging from the mains 2 The Control Panel is hooked in at the bottom and locked at the top Using the Master Key unlock the Control Panel Cam Lock 3 Lean the Control Panel forward...

Page 744: ...olt then close and lock the Control Panel You will now be able to swing open the Control Panel Door 6 Fit the Receptor Frame Hinge into the locating slots at the top and bottom of the cabinet by inserting the top first and then the bottom 7 Using a 2 5mm Allen Key remove the bolts holding the receptor frame in place 8 Carefully slide the frame to the right aligning the holes in the Receptor Frame ...

Page 745: ...ONTROLLED DOCUMENT 9 Fit two plastic Wing Bolts attaching the Receptor Frame Hinge to the Receptor Frame 10 Slowly open the Receptor Frame 11 Using a small flat blade screwdriver you will be able to pull back the small solenoid blade that holds the iFob in place and remove the iFob ...

Page 746: ...aka System to gain access to the iFobs Keys Tools required 10mm Socket Nut Spinner Small flat blade screwdriver 4mm Allen Key 1 Switch off the mains power to the unit by removing the fuse from the fused spur or unplugging from the mains 2 The Control Panel is hooked in at the bottom and locked at the top Using the Master Key unlock the Cam Lock 3 Lean the Control Panel forward and set the On Off s...

Page 747: ... Allen Key remove the Cover Panel Screws one at a time and remove the cover panels 6 Using a 10mm nut spinner remove the nuts from the receptor strip you wish to release the iFobs from Remove the strip carefully disconnecting the receptor ribbon cable 7 Using a small flat blade screwdriver you will be able to pull back the small solenoid blade that holds the iFob in place and remove the iFob ...

Page 748: ...V3 5 14 08 19 UD0089 Page 748 This Document is uncontrolled unless over stamped CONTROLLED DOCUMENT ...

Page 749: ...ess the keys and manually remove them from the iFobs Tools required Heavy duty wire cutters 1 Switch off the mains power to the unit by removing the fuse from the fused spur or unplugging from the mains 2 Use the Master Key to unlock the Cam Lock The Control Panel is hooked in at the bottom and locked at the top Carefully begin to open the Control Panel You will see the lock at the bottom of the p...

Page 750: ...u have using the Control PCB Diagrams 5 If you have V2 20 of the Control PCB then 3 a Disconnect the Battery b Disconnect the Power Supply 4 If you have V2 30 01 or above of the Control PCB then a Set the On Off switch to Off 5 Carefully close the Control Panel 6 Using the Master Key release the door if fitted using the Door Release Lock 7 Using the master key again unlock the Cover Panel Locks on...

Page 751: ...nction correctly 12 When you have released the iFobs replace all the receptor strips reconnecting the receptor ribbon cable Using a large flat bladed screwdriver secure the receptor strips in place with the fixings and spacers removed earlier 13 Using the Master Key replace and lock the Cover Panels one at a time Note the cover panels are handed Once the cover panels have been replaced and locked ...

Page 752: ... the fused spur or unplugging from the mains 3 Using the Master Key unlock the Pod Lock The Control Panel is hooked in at the bottom and locked at the top Carefully begin to open the Control Panel 4 You will see that there are several wires connected to the Printed Circuit Board PCB that are attached to the control panel Determine which version of the Control PCB you have using the Control PCB Dia...

Page 753: ...r ribbon cable 10 Using a small flat blade screwdriver you will be able to pull back the small solenoid blade that holds the iFob in place and remove the iFob 11 Repeat steps 9 to 11 for each receptor strip you wish to remove the iFobs from NOTE It is essential that the receptor strips are replaced in the same location from which they were removed otherwise the system will not function correctly 1...

Page 754: ...r is logged in then it is flagged as undetectable and an iFob Undetectable event is recorded It is important to note that an iFob Removed event is not recorded in this instance The system continues to scan the iFobs and if an iFob previously marked as undetectable is re detected an iFob Re detectable event is recorded View also Causes of iFob Undetectable Solenoid Vibration What happened to iFob F...

Page 755: ...of keys pressing against the black push button whilst the door is closed then the iFob is open circuit and the Traka Cabinet will no longer be able to detect the iFob NOTE The new Intelligent Receptor Strip resolves this problem because the black push button switch is wired independently of the iFob See Intelligent Receptor Features for more details 3 If an iFob is not fully inserted into the Rece...

Page 756: ...ightly so as it establishes contact again therefore you should not be alarmed upon hearing a vibrating sound every so often from the Traka system However Traka would recommend you check the event reports in Traka32 as it could an indication of a faulty iFob View also iFob Undetectable Causes of iFob Undetectable What happened to iFob Forced from System Intelligent Receptor Features helping to cure...

Page 757: ...em It was viewed that if an iFob went undetected whilst a user was not logged into the system then it must have been forced However this understandably led to some confusion because in the vast majority of cases the iFob was not being forcefully removed the events were being generated due to a momentary loss of contact between the iFob nd receptor slot The iFob Forced from System event is no longe...

Page 758: ...In Cabinet has cleared If the Broken iFob In Cabinet message has cleared you have found the broken iFob Discard the iFob and add a new iFob Please refer to the Adding iFob section If the Broken iFob In Cabinet message has not cleared move to the next position and repeat steps 3 and 4 until all positions have been checked If the display is showing PLEASE CLOSE THE DOOR close the door and access the...

Page 759: ...s uncontrolled unless over stamped CONTROLLED DOCUMENT 4 11 2 ID NOT RECOGNISED If a user cannot gain access to the Traka System check their user details have been set up correctly from the Traka32 software Please refer to the User Details section ...

Page 760: ... a user can gain entry to the Traka System but cannot remove an iFob that they should have access too check the user details have been set up with the appropriate access levels for the iFob in question Please refer to the User Details section You can look up the access level of the iFob from the iFob list click on View iFob List ...

Page 761: ...he alarm and or transaction memory within the Traka System is nearing maximum capacity To clear this message 1 Load the Traka32 software by double clicking on the icon 2 Select the appropriate system from the drop down menu 3 Click on the button NOTE When the memory becomes full it will start to overwrite the oldest information in order to keep the most recent information and data may be lost ...

Page 762: ...the alarm and or transaction memory within the Traka System has reached maximum capacity To clear this message 1 Load the Traka32 software by double clicking on the icon 2 Select the appropriate system from the drop down menu 3 Click on the button NOTE When the memory becomes full it will start to overwrite the oldest information in order to keep the most recent information and data may be lost ...

Page 763: ...age 763 This Document is uncontrolled unless over stamped CONTROLLED DOCUMENT 4 11 6 CHECK ALARMS The Check Alarms message will show on the LCD if there are some alarms to download Simply open a copy of Traka32 and click on ...

Page 764: ...play iFob NOT Authorised If you should have access to the iFob then check the access level of the iFob and the current access levels of the user match 3 The LCD will display the position number of the iFob you have taken 4 Repeat step 2 and 3 for each iFob you require NOTE If you have a no door system you will only be able to take one iFob at a time To take another iFob you will have to access the...

Page 765: ...OGRAMMER OVERVIEW The Traka Desktop iFob Programmer is a single iFob receptor incorporated into a desktop programmer device The desktop programmer connects to a computer running Traka32 via a spare serial or USB port The desktop programmer can be used to configure new iFobs for a cabinet or to program iFobs using the Traka Immobilisor iFob Programmer ...

Page 766: ...ob Programmer 7 Click on Save Close USB Desktop iFob Programmer To use the USB Desktop iFob Programmer you need to install the appropriate drivers This can be done two ways First there is a custom installation option when you are installing Traka32 for the first time the second way is you can edit the drivers in the add remove programs folder from the control panel this option is for anyone who al...

Page 767: ...ext then Install and the set up wizard will guide you through the rest of the installation 4 When the software has fully installed you will need to find the drivers folder which will be in the following location unless you chose a different location to save Traka32 at the point of installation C Program Files Traka Limited Traka32 Drivers Within the Drivers folder will be another folder named USB ...

Page 768: ... file is located in C Program Files Traka Limited Traka32 Drivers USB Desktop Programmer This file path may be custom depending on how Traka32 was initially installed Once you have opened the folder select the Install_1_wire_drivers icon and follow the instructions of the setup wizard 2 When the drivers are fully installed the USB Desktop iFob Programmer is ready for use 3 Insert the USB connector...

Page 769: ... back configuration information in a similar way to communicating with a Traka Key Cabinet or Locker System NOTE The 8bit system does not support the Handheld Device The Traka Handheld Device hardware is powered from an internal Lithium Ion rechargeable battery that is recharged through the USB connection to the device With each Traka Handheld Device the following items are supplied Mains USB char...

Page 770: ...70 This Document is uncontrolled unless over stamped CONTROLLED DOCUMENT The iFob Transfer Unit application is used to record the handover of an iFob with associated keys from one user to another This process is summarised below ...

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Page 772: ...ocation The next screen will ask you what type of install you wish to proceed with i e Typical Normal or Custom Select Custom install and you will be taken to the Custom setup screen where you will see all the drivers and additional features that can be enabled Expand the Drivers menu then expand Traka Handheld Device Driver and select This Feature Will be installed on Local Hard drive Click Next ...

Page 773: ...ck next Windows will then prompt to help you find the driver automatically For this driver installation we are going to browse directly to the drivers Select Install from a list or specific location advanced then click next Next Windows will prompt for a location to search for the drivers Ensure Search for the best driver in these locations is selected and the tick box for Include this location in...

Page 774: ...tempt to install the drivers The Traka Drivers are a modified version of driver source supplied by the USB interface IC vendor The modification is to add a unique product ID for the Traka Handheld Device This modification voids the Windows Certification of the drivers and as such the following window will appear The drivers are safe to install click Continue Anyway Windows will then ask you to sel...

Page 775: ...within the Traka Handheld Device folder the first is amd64 and the second is i386 If you PC processor is an amd64 open this folder and select the sys file If your PC has anything other than a amd64 processor then select the sys file within the i386 folder After selecting the appropriate file you will then be taken back to the Files Needed window above click OK Windows will then install the drivers...

Page 776: ...NOTE Windows will then detect the Handheld Device once more and require a second driver installing Follow the same procedure for the second driver installation After completing this procedure the Handheld Device is now installed and ready to use It will behave as a serial port to the PC so that serial communication can take place between Traka32 and the Handheld Device ...

Page 777: ... If during the boot up sequence the biometrics reader cannot be initialised then the display will show the following message NOTE The unit will also boot up from sleep mode when a live USB cable is inserted or removed After the timeout period the device will go back to sleep however the charging status LED will remain lit Charging the Handheld Device The Traka Handheld Device can be charged throug...

Page 778: ...ery level screen will show When the battery level reaches the low battery threshold the user will be prompted with the following message when waking the unit from sleep The idle screen of the iFob Transfer Unit Application will have a symbol in the top right hand corner of the display which signifies that the battery level is low When the battery gets to the low state the unit should be charged im...

Page 779: ...ually NOTE The 8bit system does not support the Handheld Device Right click the desired system and select Configure Firmware Then skip along the option pages until you reach the section which has the THD iFob Transfer Unit Support option Tick the box then continue and load the configuration file NOTE Ensure that the Handheld Device is connected to the PC and the USB Drivers are installed before at...

Page 780: ... e Handheld Device Select the date format required from the date format drop down box Select THD Traka Handheld Device from the Control Version drop down box Next select the Cabinet Config tab Double click on the Cab Index 001 row in the cabinet setup table and you will be confronted by the cabinet Configuration window Select Traka Handheld Device from the Cabinet Style menu ...

Page 781: ...ly filled with all of the available Traka Handheld Devices These are listed by their unique Traka Serial Number Select the Handheld Device that this system is to be set up for Then click Save and Close The unit is now connected and configured for use with Traka32 NOTE When the Traka Handheld Device is connected to a USB port the Serial Number will be displayed on the screen for two seconds This is...

Page 782: ...ve its own system viewer page Ensure you have selected the device that you have connected and wish to communicate with using the serial number as a reference This is displayed on the device when first connected Right clicking on the image of the device will bring up a context menu with a number of options for setting up and configuring the Handheld Device First you will need to Set Date and Time T...

Page 783: ...ful if you have a large number of changes to make or if you are setting up a new database without the Traka System This option applies to All Systems and is selected by default whenever Traka32 is loaded Configure Systems Selecting Configure System will open the System Settings window which allows you to change certain settings of the device such as System Name Date and Time Format Cabinet System ...

Page 784: ...e Sagem Biometrics reader please refer to the 16bit Sagem Fingerprint section of the user guide Also the user must have an access level of some kind in order to use the Handheld Device for more information please refer to the User Details section of the user guide User A removes a set of keys from a Traka Key Cabinet The cabinet logs events to record that User A has taken the keys and when they we...

Page 785: ...ation from the iFob and generates the necessary events NOTE An iFob can only be transferred once using the iFob Transfer Unit after which it must be returned to a Traka Key Cabinet The following iFob events are logged by the Traka Key Cabinet to show this transfer process taking place Event Related User s Description iFob Removed User A Taking key from cabinet iFob Returned User A iFob Transfer Un...

Page 786: ...ning in the Handheld Device and the date on which it was released This information is useful for determining whether a firmware upgrade is available to support new features Battery Level This page shows the current battery level or power status if connected via USB See Section 5 for more details Serial Number This page shows the unique Traka Serial number given to the product The Handheld Device s...

Page 787: ...errors a text description of the problem If the iFob has already been transferred from another user then the display will cycle between these messages until the iFob is removed If the iFob is found to be a valid type then the next step is for the user to identify themselves using the biometrics reader The display will show Place Finger On Reader The reader will light up red to show that a request ...

Page 788: ...s accepting the iFob transfer After three attempts the display will show this message To attempt the transfer again the iFob should be removed re inserted into the unit When attempting a transfer if User is identified by the fingerprint reader then the unit will attempt to write their unique user ID and the date and time to the iFob If the transfer details are not written successfully to the iFob ...

Page 789: ...OVERVIEW The Biometrics Reader is used to verify a user identity based upon a 4 digit PIN The fingerprint reader is an add on system to Traka and holds information about the PIN and Fingerprint separately to Traka NOTE When installing position the cabinet so that users can stand in a comfortable and natural position Do not position in direct sunlight ...

Page 790: ... reader When prompted to remove your finger rock your finger back but do NOT let go of the reader When promoted to place your finger rock your finger forward onto the reader head again 4 Once completed you will be shown an enrolment score NOTE If the score is below 8 10 we recommend you remove the user s template and re enrol Please refer to the User Details section for more details on removing th...

Page 791: ...el 3 Also all users who enrol using the Global Security Level are affected if it changes for example if several users are enrolled with the global Security Level which is 1 and that gets changed to 5 all the those users security levels will change to 5 immediately The Global Security Level can be configured for any of the five security levels or there are other options such as PIN Only Any Fingerp...

Page 792: ...nge the Global Security Level as desired NOTE the Biometric Options section is always set to number 141 by default this should NOT be changed unless advised otherwise As of firmware versions v6 07 58 8bit and v2 00 40 16bit upwards when you backup the reader templates via Traka32 the users security level will be saved along with their individual fingerprint template ...

Page 793: ...o the User Details section for more details 2 Using the keypad on the Traka system press and enter the Primary Personal Identification Number PIN followed by 3 Follow the on screen instructions NOTE It is very important that you place your finger on the reader in the same location and in the same manner as when you enrolled otherwise verification will be difficult 4 If you are having problem with ...

Page 794: ...der Make sure you get at least an 8 out of 10 score when enrolling Having dry wet or very clean fingers can make a difference Try wiping your finger on your forehead before enrolling or verifying This may sound silly but this will put a thin layer of grease on your finger making it much easier for the biometrics reader to read your fingerprint template When enrolling increase the sensitivity This ...

Page 795: ...on window will appear allowing you to change the Global Security Level as desired NOTE the Biometric Options section is always set to number 141 by default this should NOT be changed unless advised otherwise When enrolment is complete reduce the sensitivity This will make the biometrics reader less fussy about finger placement ...

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Page 797: ...s deleted from Traka but NOT from the biometrics reader automatically 1 From the main screen click on and a list of the current users will be shown 2 From the user list simply double click on the user record you wish to edit or select the record and click on the Users menu followed by Edit User 3 Click on the System Details tab 4 Select the system that you wish to remove the template from using th...

Page 798: ...S When you are have a number of users enrolled on the fingerprint reader it is strongly recommended that a backup of the templates is done as this is not done automatically To back up the templates right click over the picture of the system and click on Biometrics Admin Backup Templates This will backup all the enrolled templates to the database ...

Page 799: ...r Traka Cabinet remotely Traka has decided to take a step forward and implement a simple text message service directly with the Traka Cabinets Traka has sourced a low cost Sony Ericsson GSM Module to integrate directly with the Traka Cabinet to allow Remote iFob Release Get Event Information from the Traka Cabinet when specific iFobs are taken or returned or certain alarms occur ...

Page 800: ... on the Traka toolbar menu item to toggle it to Dumb 10 Click on the Clear toolbar menu item to clear the main screen 11 Click on Connect 12 From the main screen type the following a Type at ifc 0 0 followed by Enter and you should see OK appear b Type at ipr 19200 followed by Enter and you should see OK appear on the next line 13 Click on Disconnect 14 Set the serial port settings to 19200 N 8 1 ...

Page 801: ...csson GM28 or GM29 module at the same time NOTE To integrate the Sony Ericsson GM28 or GM29 module with the Traka Control PCB v2 30 04 the following modifications are required Add a wire link between Pin 21 of U15 DUART and Pin 16 of U1 Processor Add 10K Ohm resistor to R31 Setup The Sony Ericsson GM28 or GM29 module will initially need setting up as follows To access the GSM Module Setup Menu 1 H...

Page 802: ...ey If the number is accepted OK will be displayed on the LCD If the PIN is rejected ERROR will be displayed on the LCD By holding the 0 key for more than 1 second a symbol can be entered This is for international number formats For example 441234712345 2 SIG To check the strength of the signal press the 2 key on the Keypad The signal strength will be displayed as CSQ 9 99 The first number represen...

Page 803: ...ntrolled unless over stamped CONTROLLED DOCUMENT Operating State LED Status After switching on the GSM Module On after 4 seconds Switch off Power down or power removed Off Standby or talk Flashing No network network search no SIM card no PIN entered On ...

Page 804: ...raka Cabinet via the GSM Module as follows 1 Text the following message to the Traka Cabinet GET Number of iFob e g 10 For example GET10 2 Traka should respond after a short delay and ask you to open the door 3 Open the door and Traka should ask you to remove the selected iFob E g 10 4 Traka should send a text message back to the predefined phone number if the iFob was taken Message from Traka TKC...

Page 805: ...14 08 19 UD0089 Page 805 This Document is uncontrolled unless over stamped CONTROLLED DOCUMENT NOTE The SMS messages will be sent to the phone number that was entered via the setup menu on the Traka Cabinet ...

Page 806: ...t be configured in order to send SMS Text Messages when specific iFobs are taken or returned 1 The quickest way to add a new iFob into a system is from the System Viewer 2 From the main screen select the system and from the system viewer right click over the picture of the relevant position and click on Edit iFob Details NOTE You can also access the iFob Details from the iFob List Click on View iF...

Page 807: ...GSM Module tab 5 Select the Send SMS when iFob is taken option to allow the Traka Cabinet to send a SMS each time the selected iFob is taken from the Cabinet 6 Select the Send SMS when iFob is returned option to allow the Traka Cabinet to send a SMS each time the selected iFob is returned to the Cabinet Alarm Events ...

Page 808: ...Cabinet will also send SMS Text Messages when certain alarm event occurs Only the Alarm Code will be displayed For details on the Event Codes please refer to the Alarm Event Types section NOTE The following event alarm codes are NOT sent by the GSM Module 10 System Has Been Reset 24 Remote iFob Release via SMS ...

Page 809: ...r to be prevented from taking an iFob if they are over a pre determined alcohol limit or fail to take an adequate sample The breath test result to be recorded in the Traka database A User who has not passed the breath test to be prevented from taking any further iFobs requiring a breath test until a supervisor has reset their user profile in the Traka32 software Random breath testing where the per...

Page 810: ...rom the Traka 32 System Viewer for the selected system a Right click over a selected iFob that requires a breath test b Select Edit iFob Details from the drop down menu c Select the iFob Details tab d Tick Prompt for Breath Test on Removal to enable NOTE If you can t see Prompt for Breath Test on Removal it is because the selected Traka system does not have it enabled in the firmware Please consul...

Page 811: ...ing any iFob that has Prompt for Breath Test enabled This can be set from 0 to 100 in 10 increments where 0 means the user will never be prompted for a breath test 100 means the user will always be prompted for a breath test 1 From the Traka 32 System Viewer for the selected system a Right Click over the keypad and select Configure Firmware to display the System Configuration window b Click the bu...

Page 812: ... Select and open a User who should be required to take a mandatory breath test c Click the button to scroll along the tabs and select the Advanced tab d Tick Alcolock mandatory breath test required to enable e Click For more information please view the following sections Alcolock Operation Alcolock Calibration Requirements ...

Page 813: ...the type of device used the sampling time period and method may vary slightly NOTE It can take a little practice to achieve a successful sample at first If the device informs the user to take a further sample please don t panic try to relax and re take the sample as instructed HINT For the Alcometer 500 device tail off your breath naturally after aprox 5 seconds to achieve a successful sample ever...

Page 814: ...tton to scroll along the tabs and select the Advanced tab e Uncheck the User locked out after breath test failed or sample not given tick box f Click g The selected system s will be updated The User will now be able to request an iFob with the Prompt for Breath test enabled 3 Alcolock Breath Test iFob Events The Traka system records 3 iFob events related to the Alcolock system viewable from the Tr...

Page 815: ...tle practice to achieve a successful sample at first If the device informs the user to take a further sample please don t panic try to relax and re take the sample as instructed HINT For the Alcometer 500 device tail off your breath naturally after aprox 5 seconds to achieve a successful sample every time d Once the sample has been taken the LCD on the Traka system will show one of the following T...

Page 816: ...Click the button to scroll along the tabs and select the Advanced tab e Uncheck the User locked out after breath test failed or sample not given tick box f Click g The selected system s will be updated The User will now be able to request an iFob with the Prompt for Breath test enabled 3 Alcolock Breath Test iFob Events The Traka system records 3 iFob events related to the Alcolock system viewable...

Page 817: ...This Document is uncontrolled unless over stamped CONTROLLED DOCUMENT For details on the all Event Codes please refer to the Alarm Event Types For more information please view the following sections Alcolock Calibration Requirements ...

Page 818: ...takes just a few minutes to complete however the procedure will vary depending upon the type of Alcolock device being used Alcolock Threshold The Blood Alchohol Content BAC threshold level can be set in the Alcolock device to comply with the regulations according to the environment where the system is to be used An example might be where drivers are monitored to ensure they are not above the legal...

Page 819: ...xample of the need for CAN Gateway is where an Access Pod needs to know if a user is currently holding keys before making a decision as to whether they are allowed to leave a premise or area One of the main problems organisations face is where a member of staff takes a key off site often by mistake The cost of this in time and money can be astronomical CAN Gateway helps solve this problem An Acces...

Page 820: ...y cabinets on CAN Gateway how many iFobs the user is currently holding before releasing an iFob If the users iFob Allowance is exceeded across all cabinets the iFob will not be released to the user Access Pod Firmware Options Access Control Firmware has CAN Gateway enabled Required to be ticked for Access Pods with CAN Gateway Access Control Key status checks o Ensure 1 or more keys taken Access p...

Page 821: ...f keys held by a user For the key cabinets this is applicable if enforce iFob Allowance across all systems is enabled CAN Gateway Adaptor Type o Clock Data Shock Sensor 8bit Only Select if using the CAN Gateway PCB adaptor to send receive CAN messages o CAN232 Select if using the CAN232 adaptor or the CANSG to send receive CAN messages System ID Configuration Each system on CAN Gateway will requir...

Page 822: ...ur application requirements and the correct device will be specified for your needs CAN Gateway PCB Adaptor The Traka Shock Sensor PCB can be used to send and receive CAN messages This type of CAN Gateway adaptor is required when the TSSI Biometrics reader is used This is because the CAN Gateway PCB does not use the UARTB interface unlike the CAN232 Converter but instead connects to the Clock and ...

Page 823: ...nly a single pair 2 wires from a standard Category 5 twisted pair network cable Ideally they should be daisy chained together on a single long bus In some installations it may not be possible to daisy chain all systems together and some maybe spurred off the main bus Contact Traka for advice on the best wiring method in this instance Simply select a colour pair and daisy chain together as follows ...

Page 824: ...have the jumper settings configured to END see diagram above The systems in the middle of the chain should be set to STUB See CAN Gateway PCB diagram above RS232 CAN Converter The first and last systems in the chain should have a 120 ohm resistor connected across the 2 pin terminal block CAN High and CAN Low pins The systems in the middle of the chain all other systems do not require a resistor ...

Page 825: ...rements and the correct device will be specified for your needs CAN232 Adaptor The CAN232 adaptor CAN to RS232 converter can also be used to send and receive CAN messages and connects to the UARTB interface This also allows the card reader interface to be used as normal for proximity and magstripe readers See following CAN232 connection diagram Connecting systems together on CAN All Traka systems ...

Page 826: ...lour pair and daisy chain together as follows IMPORTANT Bus Termination Rules RS232 CAN Converter The first and last systems in the chain should have a 120 ohm resistor connected across the 2 pin terminal block CAN High and CAN Low pins The systems in the middle of the chain all other systems do not require a resistor ...

Page 827: ...ing keys If the user is holding keys they will not be denied access and the LCD will display o User is not holding keys If the user is not holding any keys they will be granted access and the LCD will display o User is holding 1 or more keys If the user is holding 1 or more keys they will be granted access and the LCD will display o User is not holding keys If the user is not holding any keys they...

Page 828: ...ENT CAN Communication Issue When an access pod or key cabinet is checking for keys if the LCD displays CAN Error Please Retry then retry taking the iFob or identifying yourself on the Access Pod as applicable If this continues to be a problem then double check the Key Cabinet count for this system ...

Page 829: ...em reader is fixed to You can enrol two fingers per user Enrolment is now at the PC in which you have Traka32 installed via a USB enrolment module rather than the reader itself Its faster when communicating to Traka32 The reader and or PIN option is also available when using a Sagem fingerprint reader If ticked this will allow a user to enter the PIN number instead of using their fingerprint to au...

Page 830: ...nts section for more details 1 Insert the Traka32 CD into the CD ROM drive 2 After a few seconds the set up wizard should run automatically If not click on Start Run and type D Setup exe followed by Enter replacing the D with the appropriate CD ROM letter 3 The Traka32 Administrator will now appear and will ask you what type of install you wish to proceed with i e Typical Normal or Custom Select C...

Page 831: ...led they must be installed the setup file is located in C Program Files Traka Limited Traka32 Drivers Biometrics TrakaMSO300Driver Once you have opened the folder select the Setup icon and follow the instructions of the setup wizard 2 When the drivers are fully installed the USB enrolment module is ready for use 3 Insert the Enrolment Module into a USB port on the required PC 4 Open the TRAKA32 so...

Page 832: ...ngs the hardware MUST be plugged in at ALL times Setup your system and upgrade the firmware as normal the firmware needs to have Sagem Fingerprint MorphoSmart CBM enabled as the reader interface Set date and time synchronise users and iFobs then open the User List Double click the user you wish to enrol to bring up their User Details Click along to the tab named Biometrics and click the Enrol butt...

Page 833: ...ive accurate results See Below Do not move finger when enrolling Do not press to hard Place your finger on the enrolment module do not slide or roll finger on and off If the templates have been successfully captured the message Template Capture Successful will appear See Below you can now save and close NOTE In order to save the templates for your specified user the user must have effective access...

Page 834: ...y configured template Clear Button By clicking the Clear button you will erase any fingerprint templates and information from the specified user Using the Sagem Fingerprint reader Standard systems After installing and upgrading your system with the appropriate settings access your system by pressing the hash key on the keypad The LCD will display the following text Please place your finger on the ...

Page 835: ...ader and or PIN option is now available when using a Sagem fingerprint reader If enabled this will allow a user to enter the PIN number instead of using their fingerprint to authenticate at the cabinet To enter your PIN instead of using the fingerprint reader press and hold the button The system will then ask you to enter your PIN ...

Page 836: ...e way the Sagem reader is wired up 8 bit PCB V2 31 00 and Above V2 31 00 and above and the Sagem reader will be wired directly into the 8bit PCB and will look as pictured below Each system will be provided with the USB enrolment module 8 bit PCB V2 30 04 and Below Below V2 31 00 and the Sagem reader will require a separate cable and interface PCB to connect to the 8bit PCB and will look as picture...

Page 837: ...V3 5 14 08 19 UD0089 Page 837 This Document is uncontrolled unless over stamped CONTROLLED DOCUMENT Each system will be provided with the USB enrolment module ...

Page 838: ... CONTROLLED DOCUMENT 4 18 5 16BIT SAGEM FINGERPRINT READER CONFIGURATION The 16bit PCB does not require any additional hardware modifications however the wiring on the reader cable is different to the 8bit please see below Each system will be provided with the USB enrolment module ...

Page 839: ...a user This corresponds to a False Acceptance Rate FAR of 0 01 This can now be adjusted on a cabinet by cabinet basis in the Configure Firmware dialogue The following levels can be set 1 FAR 1 There are less rejections but more recognitions 2 FAR 0 3 3 FAR 0 1 4 FAR 0 03 5 FAR 0 01 Recommended value 6 FAR 0 001 7 FAR 0 0001 8 FAR 0 00001 9 FAR 0 0000001 There are less recognitions and more rejecti...

Page 840: ...on time out has expired 9 The specified database doesn t exist 1 Authentication or Identification succeeded 2 Authentication or Identification failed 5 The database is empty 34 False finger detected 53 The finger may be too moist or the scanner is wet Traka Reader Errors 300 Sagem reader Initialisation Fail 301 Sagem reader Initialisation OK 302 Sagem reader is not Responding to Communications 303...

Page 841: ...he use of the asset whilst its in their possession Additionally the asset can be continuously monitored whilst in the locker to ensure that it is in its designated location Lockers in most cases can also be fitted with chargers if required This allows for battery powered devices such as radios PDA s laptops and tablets to be continuously charged up whilst stored in the locker system There are 3 ma...

Page 842: ... DOCUMENT Tablet Lockers Tablet Lockers are available in either 20 or 30 compartment systems Much like the laptop lockers they can be fitted with a custom design bracket to suit a particular tablet to enable reliable RFID reading and can also be designed with or without charging capabilities ...

Page 843: ...the term key in most places throughout the software 1 Go to File Properties 2 From the browser on the left hand side of the Properties window select Key Details 3 At the top of the window is a field titled Synonym for Key Here is where you will enter your new term e g radio laptop PDA or simply Item For the purpose of this guide we will use Item 4 Once you have entered the correct information clic...

Page 844: ...TE The icons may vary slightly depending on the system type selected in the System Configuration iFob Locker Events Tab This tab shows all event history for the past 1 month only for the currently selected compartment To view events older than one month go to Reports Crystal Reports iFobs Standard iFob Event Report and filter as required See Crystal Reports iFobs for more details Item Events Tab B...

Page 845: ...istory for the past 1 month for the currently selected item To view events older than 1 month you can run a report from Reports Crystal Reports Keys Standard Key Event Report and filter as required See Crystal Reports Keys for more details iFob Locker Access Tab This tab shows which users have access to the currently selected item ...

Page 846: ...the functionality of a Traka locker certain options must be enabled within the firmware Receptor PCB Type Select Lockers IRS from the drop down menu for all 8bit and 16bit lockers RFID Sensors Fitted This tick box enables the use of RFID on the Locker interface board RFID is an optional cost feature and only needs to be enabled if required ...

Page 847: ...ge 847 This Document is uncontrolled unless over stamped CONTROLLED DOCUMENT Use Tag Instead Of Position This option enables a user to open a locker compartment door by specifying the tag number instead of the position number ...

Page 848: ...ad via RFID RFID is an optional cost feature and only needs to be enabled if required Locker First In First Out First In First Out FIFO is an option that automatically issues devices e g radios laptops etc in an order in which they have been in the locker for the longest amount of time This then gives the maximum amount of charge time possible between uses This option also takes into account the u...

Page 849: ...l the item details onto the system but do not yet know which compartment the item will be assigned to Items that are not assigned to a system and compartment are referred to as unallocated items 5 Complete the item details fields as required It s possible to edit the field headings and or make any number of the fields mandatory so that the item can only be saved if the field has been filled in To ...

Page 850: ...9 Page 850 This Document is uncontrolled unless over stamped CONTROLLED DOCUMENT Editing an Item To edit an item 1 Click on the Item List button 2 Select the Item you wish to edit from the list 3 Click on Items Edit Item ...

Page 851: ...e click the required item from the list or select it and go to Items Edit Item 3 Click on the Remove key from iFob button followed by Save Close The item is now referred to as an unallocated item Of course it can be re allocated to a compartment at a later date if needed When you have removed an item in Traka32 it must of course also be physically removed from the system Should an item record need...

Page 852: ...n It is possible as an optional extra to tag each item in the locker This allows the item to be identified as in or out of the system and used by whom Each item is individually tagged with one of Traka s robust and discreet RFID tags Depending on the items being tagged Traka will design the locker compartment around the item and ensure the appropriate sized tag is used The largest tag Traka use is...

Page 853: ...stem uses Traka RFID technology you will need to secure a new tag to the item before allocating it to the compartment Traka supply every customer who uses RFID with a Tagging Guide This will show how to correctly tag the items in your system Please consult the tagging guide and ensure you tag the item correctly using the correct Traka RFID tag ...

Page 854: ...e until this process has been completed 5 From Traka32 select the system you wish to allocate the new item to 6 Right click over the compartment to display the Item menu 7 Click Edit iFob Locker Details to open the Item Details window 8 Click Read Serial Number to read the serial number from the RFID tag 9 If the serial number is successfully read it will be displayed Simply click on Yes to alloca...

Page 855: ...V2 6 06 Oct 17 UD0089 855 This Document is uncontrolled unless over stamped CONTROLLED DOCUMENT 5 TRAKA HARDWARE 5 1 TRAKA CONTROL PCB 5 1 1 8BIT CONTROL PCB 5 1 1 1 8BIT CONTROL PCB LAYOUT ...

Page 856: ...V3 5 14 08 19 UD0089 Page 856 This Document is uncontrolled unless over stamped CONTROLLED DOCUMENT ...

Page 857: ...V3 5 14 08 19 UD0089 Page 857 This Document is uncontrolled unless over stamped CONTROLLED DOCUMENT ...

Page 858: ...ould mains be wired into the Alarm Output Alarm Output Functions in firmware version 6 06 18 and below 1 Power Fail 2 iFob forced from cabinet or unauthorised iFob taken 3 Door left open or forced open The Alarm Output Functions in firmware version 6 07 00 and above are configurable by the user Please refer to the Configure Firmware section for more details ...

Page 859: ...V3 5 14 08 19 UD0089 Page 859 This Document is uncontrolled unless over stamped CONTROLLED DOCUMENT 5 1 1 3 8BIT CONTROL PCB COMMUNICATION JUMPER SETTINGS ...

Page 860: ...V3 5 14 08 19 UD0089 Page 860 This Document is uncontrolled unless over stamped CONTROLLED DOCUMENT 5 1 1 4 8BIT CONTROL PCB READER JUMPER SETTINGS ...

Page 861: ... a Set the On Off switch to Off 9 Carefully disconnect any remaining wires noting where and how they connect and completely remove the control panel 10 Place the Control Panel on a suitable flat surface 11 Remove the four fixing screws the hold the Control PCB in place and remove the Control PCB NOTE There will be four fibre washers between the Control PCB and the Control Panel Please put these in...

Page 862: ...iguration menu 22 Close the Control Panel carefully into the Pod and lock with the Master Key The Control Panel should fit easily if not check that no wires have become caught or trapped between the Control Panel and the Pod 23 Please ensure nobody uses the system until the work is complete 24 From the system viewer of Traka32 right click over the picture of the pod again and click on Synchronise ...

Page 863: ...s also an I O Interface PCB that contains the RS 232 RS 485 Communications Reader interfaces Speaker interface Emergency Release interface 3 x Relay interfaces PSU interface Battery interface Door interfaces and Receptor interface The 2 PCB s link together with a short 34 way ribbon cable Initially the 2 PCB s will be mounted on a metal bracket which is the same size as the existing 8bit Control P...

Page 864: ...V3 5 14 08 19 UD0089 Page 864 This Document is uncontrolled unless over stamped CONTROLLED DOCUMENT 5 1 2 2 16BIT CONTROL PCB LAYOUT Also view 16bit_I O_PCB_Layout htm Version 1 4 0 Black ...

Page 865: ...ory that s 16M bytes or 128M bits We can increase the size of the Flash and SD RAM in the future simply by fitting bigger memory chips This does mean replacing the Control PCB but the reason for fitting smaller memory values at the moment is to keep the cost down Status LED s The new hardware includes 2 status LED s to show Power Status and Processor status Control PCB Serial Number CPSN The new C...

Page 866: ...V3 5 14 08 19 UD0089 Page 866 This Document is uncontrolled unless over stamped CONTROLLED DOCUMENT Version 1 2 0 green ...

Page 867: ...V3 5 14 08 19 UD0089 Page 867 This Document is uncontrolled unless over stamped CONTROLLED DOCUMENT 5 1 2 3 16BIT I O PCB LAYOUT Version 1 5 0 Black ...

Page 868: ...nt is uncontrolled unless over stamped CONTROLLED DOCUMENT Version 1 3 0 blue NOTE Version 1 3 0 UART B pins 1 and 2 RS 232 TX and 0v have been switched compared with Version 1 2 0 so as the same RS232 cable can now be used for UARTA and UARTB ...

Page 869: ...that no bottom view of Version 1 3 0 is provided here this is because the communication selector pots that previously occupied the PCB underside have now been completely removed The 16 bit system now auto detects the communications protocol used so there are no controls to worry about setting Version 1 2 0 green ...

Page 870: ... 0 blue Version 1 4 0 Black A major improvement over Version 1 2 0 is the communication settings The communication selector pots that previously occupied the PCB underside have now been completely removed The 16bit system now auto detects the communications protocol used so there are no controls to worry about setting Version 1 2 0 green XPort Ethernet RS 232 ...

Page 871: ...V3 5 14 08 19 UD0089 Page 871 This Document is uncontrolled unless over stamped CONTROLLED DOCUMENT RS 485 ...

Page 872: ...ntrol PCB does not have any Jumper settings unlike the 8bit Control PCB for the various reader settings Different connectors are used for the various readers as follows Wiegand The Wiegand card reader connections are the same for Versions 1 2 0 1 3 0 and 1 4 0 Clock Data The Clock Data card reader connections are the same for Versions 1 2 0 1 3 0 and 1 4 0 ...

Page 873: ...V3 5 14 08 19 UD0089 Page 873 This Document is uncontrolled unless over stamped CONTROLLED DOCUMENT RS 232 TTL Version 1 3 0 blue ...

Page 874: ...t is uncontrolled unless over stamped CONTROLLED DOCUMENT NOTE Version 1 3 0 UART B pins 1 and 2 RS 232 TX and 0v have been switched compared with Version 1 2 0 so as the same RS232 cable can now be used for UARTA and UARTB Version 1 2 0 green ...

Page 875: ... The barcode decoder chip that was fitted to the 8bit Control PCB is no longer used Traka will use Barcode reader with either an RS 232 or Wiegand output temporarily to overcome this problem and will look into the firmware required to accept TTL signals directly from barcode readers and decode them directly ...

Page 876: ...ped CONTROLLED DOCUMENT 5 1 2 6 16BIT I O PCB ALARM OUTPUTS Alarm Relay Connections NOTE At no point should mains be wired into the Alarm Relay Output Relay Contact Rating 1A at 30V DC Power Output 5V 1A Regulated or When running on mains 15V 1 7A When running on battery 12V 1A ...

Page 877: ... 16bit Control PCB A jumper is required on the top side of the PCB if the XPORT device is required for Ethernet communications 12 If not already connected connect the Secondary Battery Backup Isolator jumper NOTE It is highly recommended that when spare 16bit Control PCB s are transported or stored that the Battery Backup Isolator Jumper is removed This will prolong the life of the battery 13 Plac...

Page 878: ...isplayed NOTE It is more than likely that the date and time displayed will be incorrect This should be of no concern at this stage 20 The new 16bit Control PCB is required to be registered to the existing Traka database with a configuration file Load the 16bit Configure Firmware Wizard from the Traka 32 software 21 The following 16bit Configuration Wizard will be displayed 22 Click on Next 23 The ...

Page 879: ...er Firmware Version TKCcfg For example for a system with a serial number TKC12345 a CPSN of 01041006164704010200 and a firmware version of 1 00 00 the following file is required 12345 01041006164704010200 010000 TKCcfg 28 When you have selected the path to the configuration file click on Next If the configuration file was correct a message will be displayed indicating the hardware will be licensed...

Page 880: ...r the file perhaps indicating any specific options that it contains 31 Now that the new 16bit Control PCB s CPSN has been registered you will be able to communicate as normal 32 From the system viewer of Traka32 right click over the picture of the pod and click on Synchronise System to restore the database 33 Click on No first 34 Then click on Yes Please refer to the Testing section for further de...

Page 881: ...in place 11 Check that the Communication Settings are set correctly on the new 16bit I O PCB by copying the settings from the old 16bit I O PCB The Traka 32 communications switch setting is on the bottom side of the PCB 12 If an RS232 reader or other serial peripheral device is using UART B then ensure the UARTB switch setting is also set correctly This is located on the bottom side of the PCB 13 ...

Page 882: ...trolled unless over stamped CONTROLLED DOCUMENT Traka32 right click over the picture of the pod and click on Synchronise System 22 Click on No first 23 Then click on Yes Please refer to the Testing section for further details on fully testing the system ...

Page 883: ...efore upgrading it is important backup any data from the 8bit Control PCB 1 Open the Traka32 software 2 Select the appropriate system from the drop down menu 3 Click the Read All System Data from the selected system button Removing the 8bit Control PCB 1 Using the Master Key unlock the CAM Lock of the Control Panel 2 Switch off the Control PCB via the on off switch 3 Disconnect the External Batter...

Page 884: ... will also have the new Power Supply The Old Power Supply can be used with the new 16bit Control PCB You do not need to upgrade the power supply but if it is required follow these steps Removing the old Power Supply if required 1 Switch off the mains supply and disconnect the power supply from the mains 2 Disconnect the DC cable from the Control PCB if not already done 3 Carefully remove the 2 mou...

Page 885: ...ad each section carefully and make the necessary changes accordingly The most noticeable difference with the wiring is in the Power Supply and Door Solenoid Switch Connections A new 8 way green connector block is now used instead of the various black grey connectors For the upgrade kit Traka supplies a complete set of cables as follows 1 Connect the green connector to the Door Power In Connector o...

Page 886: ...When we ship a Pod separately from the Cabinet as with the L Series you will connect the Door Solenoid and Switch via these in line connectors Keypad Cable A new keypad cable must be fitted with the 16bit Control PCB as it is wired differently from that used with the 8bit Control PCB The new keypad cable is wired straight through making it easier to manufacture whereas the old keypad cable had wir...

Page 887: ...e diagram below a Barcode Readers The barcode decoder chip that was fitted to the 8bit Control PCB is no longer used Traka will use a Barcode reader with either an RS 232 or Wiegand output temporarily to overcome this problem and will look into the firmware required to accept TTL signals directly from barcode readers and decode them directly If you are upgrading an existing 8bit system to 16bit th...

Page 888: ...icial Wiring 4 way connector will need to rewire into an 8 way connector Pin 1 moves to Pin 2 Pin 2 moves to Pin 8 Pin 3 moves to Pin 7 Pin 4 stays the same Power Wiring When upgrading you will be able to re use the existing power cables which can be re wired into the new green connector block NOTE When connecting the cables please double check your connections before powering up the system Pay pa...

Page 889: ...rol PCB does not have a 9 Way D Sub RS 232 Connector There is a 3 Way header fitted to the 16bit I O PCB that has the standard connections available An RS 232 Link Cable is supplied to allow connection to D Sub RS 232 Connector NOTE When communicating to a 16bit system via RS 232 the Baud Rate in the System Settings in Traka32 must be set to 38400 Refer to the RS232 Installation section for more d...

Page 890: ...rt Configuration section for details on how to configure communications via the XPort device Powering up the 16bit Control PCB Once the 16bit Control Panel has been installed and all the wiring is in place there are a couple of checks that should be made NOTE It is highly recommended that when spare 16bit Control PCB s are transported or stored that the Battery Backup Isolator Jumper is removed Th...

Page 891: ... over stamped CONTROLLED DOCUMENT 1 Fit the Secondary Battery Backup Isolator jumper 2 Switch on the power to the mains power supply 3 Switch on the power to the 16bit I O PCB 4 Check that Power LED comes on and after a short while that the Status LED starts to flash ...

Page 892: ...rmware upgrade will be required Refer to the 16bit Firmware Upgrade section for more details Once the system is powered up refer to the following sections to configure communications and upload a configuration file RS232 Installation To configure communications via RS232 RS485 Installation To configure communications via RS485 Modem Installation To configure communications via Modem XPort Configur...

Page 893: ...V3 5 14 08 19 UD0089 Page 893 This Document is uncontrolled unless over stamped CONTROLLED DOCUMENT 5 2 TRAKA RECEPTOR STRIPS 5 2 1 RECEPTOR LAYOUT ...

Page 894: ...ments of one number per strip E g Strip one will be set to 0 Strip two will be set to 1 Strip three will be set to 2 and so on The receptor selector settings are usually done at Traka before the system is sent to you however you may need to change or add strips in the future so it may be useful to refer to the selector settings NOTE When altering the selector settings please ensure that care is ta...

Page 895: ...V3 5 14 08 19 UD0089 Page 895 This Document is uncontrolled unless over stamped CONTROLLED DOCUMENT ...

Page 896: ...there are several wires connected to the Printed Circuit Board PCB that are attached to the control panel Determine which version of the Control PCB you have using the 8Bit PCB or 16bit PCB a 8bit i If you have V2 20 of the Control PCB then Disconnect the Battery Disconnect the Power Supply ii If you have V2 30 01 or above of the Control PCB then Set the On Off switch to Off b 16bit 7 Using the I ...

Page 897: ...atch the new total number of locking receptor strips the upgraded system has For example if you had a 60 way locking system this would have 6 locking strips 17 Select the Locking Strip Height to match the new height of the first locking receptor strip within the selected system starting at 1 for the top strip 18 Once you are happy that the new settings match the system click on the Write Configura...

Page 898: ... cleared before you synchronise the system 25 Then click on Yes 26 Finally right click over the picture of the pod again and click on Synchronise iFobs 27 When completed you should see all the iFob appear within the system viewer If any iFobs are missing check each iFob in turn Please refer to the Testing section for further details on fully testing the system ...

Page 899: ...Traka Cabinets Recommended for customers who require a secure method of removing keys the Locking strip locks the iFob keys in position and will only release them once the adjacent button has been pushed NOTE Once a user pushes a receptor button the system will check if the user has the correct access level to remove the iFob If they do not possess the correct access levels the system will deny th...

Page 900: ... less secure method of releasing keys The iFob can still remain secure behind the door of the cabinet if required however once a user gains access to the system any iFob can be removed at any time regardless of the users Access Levels NOTE Traka32 will still record who took the iFob along with the date time If the user did not have access to the iFob but removed it once they accessed the system th...

Page 901: ... has been pushed once pushed the LED will illuminate red indicating that iFob can be removed If a user access the system the iFobs they are permitted to remove are displayed with a red LED LED receptor strips come in the standard locking format but have the option to be with or without buttons When using LED Locking strips with no buttons they can be used in conjunction with keypad release When a ...

Page 902: ...3 5 14 08 19 UD0089 Page 902 This Document is uncontrolled unless over stamped CONTROLLED DOCUMENT 5 2 7 INTELLIGENT RECEPTOR STRIP 5 2 7 1 RECEPTOR LAYOUT Intelligent Receptor Strip IRS PCB Version 1 2 ...

Page 903: ...ult Traka if you have any queries of specific requirements on this Ability to drive Tri colour LED s Light emitting Diodes A significant improvement over Receptor Strip v2 03 01 is the ability to have tri colour LED s instead of a single colour LED In addition to this all LED s can be illuminated at the same time LED Status Green The user has access to the iFob Red The user does not have access to...

Page 904: ...oes undetectable The IRS solves the iFob undetectable problem by wiring the iFob and Button independently of each other Therefore if a large bunch of keys does happen to press against a button it has no effect on the status of the iFob RFID Reader Each IRS also has the ability to be fitted with an RFID radio frequency identification reader It is possible to use the IRS PCB in conjunction with the ...

Page 905: ...UD0089 Page 905 This Document is uncontrolled unless over stamped CONTROLLED DOCUMENT 5 3 TRAKA LOCKER INTERFACE PCB 5 3 1 LOCKER INTERFACE PCB LAYOUT Locker Interface PCB Version 1 4 Locker Interface PCB Version 1 2 ...

Page 906: ...V3 5 14 08 19 UD0089 Page 906 This Document is uncontrolled unless over stamped CONTROLLED DOCUMENT ...

Page 907: ...UMENT 5 3 2 LOCKER INTERFACE PCB FEATURES The Locker Interface PCB has all the same functionality as the Intelligent Receptor PCB Please view Intelligent Receptor Strip for more information However the shape of the PCB lends itself to being used for Lockers as well as other bespoke applications ...

Page 908: ...V3 5 14 08 19 UD0089 Page 908 This Document is uncontrolled unless over stamped CONTROLLED DOCUMENT 5 4 TRAKA INTERFACE 5 4 1 INTERFACE LAYOUT ...

Page 909: ...V3 5 14 08 19 UD0089 Page 909 This Document is uncontrolled unless over stamped CONTROLLED DOCUMENT 5 4 2 INTERFACE SELECTOR SETTINGS The settings are as follows ...

Page 910: ...V3 5 14 08 19 UD0089 Page 910 This Document is uncontrolled unless over stamped CONTROLLED DOCUMENT 5 5 TRAKA IFOB 5 5 1 IFOB LAYOUT ...

Page 911: ...V3 5 14 08 19 UD0089 Page 911 This Document is uncontrolled unless over stamped CONTROLLED DOCUMENT 5 6 TRAKA DOOR LOCK 5 6 1 DOOR LOCK LAYOUT ...

Page 912: ...ore installing or servicing a Traka System please ensure both mains and battery power sources are disconnected from the system This section will explain how to disconnect the battery from 8bit and 16bit systems Battery Disconnection 1 Open the control pod panel of the system using the master key 2 Locate the battery Usually placed at the bottom of the control pod 3 Disconnect the battery cable fro...

Page 913: ...ailure 12v 1 2Ah Sealed Rechargeable Lead Acid Recommended for use with the B Series and Mini 16 Traka Systems only Height 53mm including terminals Width 43mm Length 97mm Terminal Size 5mm 12v 3 2Ah Sealed Rechargeable Lead Acid Recommended for use with the M Series S Series and L Series Traka Systems Height 68mm including terminals Width 67mm Length 134mm Terminal Size 5mm 12v 7 2Ah Sealed Rechar...

Page 914: ...et out in and will be interpreted in accordance with such Applicable Laws Documentation means materials such as manuals user guides or similar materials associated with or related to the Hardware Embedded Software means all software including firmware on or embedded in the Hardware at the date of manufacture together with any updates or newer versions made available by the Company from time to tim...

Page 915: ...ftware 4 5 The Customer will notify the Company as soon as it becomes aware of any unauthorised use of the Embedded Software by any person 5 Warranty 5 1 The Company believes that to the best of its knowledge the Embedded Software has been thoroughly tested for freedom from arithmetic or logical defects in the Embedded Software and that it will function and perform substantially in accordance with...

Page 916: ...akes no attempt to exclude liability relating to or arising from death or personal injury caused by the Company s negligence or the negligence of any employee agent or contractor of the Company or liability for fraud or fraudulent misrepresentation or for any other liability for which it would be unlawful to exclude or limit liability 8 Disposal The Customer undertakes that upon the cessation of t...

Page 917: ...e in full force and effect 16 Rights of Third Parties The parties do not intend that any term of this EULA will be enforceable under the Contracts Rights of Third Parties Act 1999 by any person 17 Law 17 1 This EULA and any non contractual obligations arising out of or in connection with it is governed by the laws of England and Wales and the parties submit to the jurisdiction of the Courts of Eng...

Page 918: ...sessment s that may be required of the Company under the Data Protection Laws which relate to the Processing of Agreement Personal Data under this Agreement 17 8 From the 25 May 2018 the Company warrants that if acting as a Data Processor it shall 17 8 1 notify the Customer without undue delay after becoming aware of the accidental or unlawful destruction loss alteration unauthorised disclosure of...

Page 919: ... adequate protection for such transfer from time to time and or ii otherwise expressly permitted by Data Protection Laws 17 9 At the option of the Customer the Company shall securely delete or return to the Customer all Agreement Personal Data promptly following termination of this EULA and shall securely delete any remaining copies 18 Entire Agreement 18 1 Subject to Clause 18 2 the parties agree...

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