IBM 866011U - Netfinity 5500 - 8660, Hardware Maintenance Manual

Page: 21 / 402

Diagnostic programs
Use the following information to run the diagnostic
programs. These programs are designed to test the IBM
Netfinity 5500. If you want to test a non-IBM product, refer
to the information that comes with that product.
Note
When you run the diagnostic programs, a single
problem might cause several error messages. When
this occurs, work to correct the cause of the first error
message. After the cause of the first error message is
corrected, the other error messages usually will not
occur the next time you run the test.
Running Diagnostic programs:
While you are
running the diagnostic programs, F1 displays
Help
information. Pressing F1 from within a help screen
provides a help index from which you can select different
categories. Pressing Esc exits
Help
and returns to where
you left off.
Notes
1. To run the diagnostic programs, you must start
the server with the highest level password.
That is, if you enter the power-on password and
an administrator password is set, you cannot run
the programs. You can only view the error
messages in the Test Log.
You must enter the administrator password to run
the diagnostic programs.
2. If the server stops during testing and you cannot
continue, restart the server and try running the
diagnostic programs again. If the problem
persists, have the system serviced.
3. If the diagnostic tests do not find a problem but
the problem persists during normal operations,
see “Symptom-to-FRU index” on page 264 and
look for the problem symptom.
4. You might have to install a wrap connector on
the active parallel or serial port to obtain accurate
test results for these ports.
5. You might need a scratch diskette to obtain
accurate test results when testing the diskette
drive.
6. The keyboard and mouse (pointing device) tests
assume that a keyboard and mouse are attached
to the server.
Netfinity 5500 - Type 8660
13