February 2013
2-581
ColorQube® 9303 Family
OF 4b
Status Indicator RAPs
Fax memory is low.
Contact your system
administrator
20-546-00 Not enough memory to
use Fax service
Switch the machine off then on,
GP 14. Fax and LAN Fax are
disabled. Printing and other
machine services are unaf-
fected. If the problem persists,
perform the
20-323-00, 20-324-
00
Fax System Memory Low
RAP
Fax memory is low.
Contact your system
administrator
20-547-00 Fax memory is low
User intervention is required to
delete unnecessary mailbox
files or Fax jobs stored for poll-
ing. FAX and LAN Fax services
are disabled. Printing and other
machine services are unaf-
fected. If the problem persists,
perform the
20-323-00, 20-324-
00
Fax System Memory Low
RAP
Fax memory. Power
off then on and notify
system administrator
20-571-00 Fax service error
Fax line 1 is unavailable.
Switch the machine off then on,
GP 14. Fax and LAN Fax are
disabled. Printing and other
machine services are unaf-
fected. If the problem persists,
perform the
20-331-00, 20-338-
00, 20-339-00, 20-341-00, 20-
345-00
Fax Network Line 1
Fault RAP
Fax service is unavail-
able. Turn machine off
then on
20-580-00 NVM values supplied by
the Fax are invalid. Fax
NVM data error
No service action required. Fax
and LAN Fax are disabled.
Printing and other machine ser-
vices are unaffected
Finisher Communica-
tion Error. Check
Cabling. Power Off
then On
12-762-00 Communication failure
between IME and finisher
Switch the machine off then on,
GP 14
. Check the finisher com-
munication harness. If the
problem persists, perform
12-
762-00-110, 12-764-00-110,
12-765-00-110
RAP for LCSS.
12-762-00-171, 12-764-00-
171, 12-765-00-171
RAP for
HVF.
Table 1 Status messages - to F
UI Message
Status
Code
Reason for Message
Reference / Action
Finisher Communica-
tion Error. Check
Cabling. Power Off
then On
12-764-00 The IME cannot detect a
finisher plugged in
(including catch tray)
Switch the machine off then on,
GP 14
. Check the finisher com-
munication harness. If the
problem persists, perform
12-
762-00-110, 12-764-00-110,
12-765-00-110
RAP for LCSS.
12-762-00-171, 12-764-00-
171, 12-765-00-171
RAP for
HVF
Finisher Front Door
Open
12-564-02 Finisher front door open
(HVF with tri-folder)
Close the finisher front door
Finisher is not
docked. Re-dock fin-
isher now
12-600-00 The finisher unit (LCSS)
is not correctly docked.
Printing has stopped
Dock the output module. If the
problem persists, perform the
12-310-00-110, 12-312-00-110,
12-313-00-110
RAP
Finisher is not
docked. Re-dock fin-
isher now
12-600-01 The finisher unit (HVF
without tri-folder) is not
correctly docked. Print-
ing has stopped
Dock the output module. If the
problem persists, perform the
12-310-00-171, 12-312-00-
171, 12-313-00-171
RAP
Finisher is not
docked. Re-dock fin-
isher now
12-600-02 The finisher unit (HVF
with tri-folder) is not cor-
rectly docked. Printing
has stopped.
Dock the output module. If the
problem persists, perform the
12-310-00-171, 12-312-00-
171, 12-313-00-171
RAP
Finisher main tray is
full
12-730-00 The stacker tray is full
(LCSS and HVF)
The middle output bin is full.
This output bin needs to be
unloaded. Printing to this out-
put bin is disabled.
If the problem persists, perform
the
12-462-00-110
RAP or
12-
460-00-171 to 12-462-00-171
RAP
Finisher main tray is
full
12-730-01 The stacker tray is full
(HVF)
The middle output bin is full.
This output bin needs to be
unloaded. Printing to this out-
put bin is disabled.
If the problem persists, perform
the
12-460-00-171 to 12-462-
00-171
RAP
Finisher Main Tray is
nearly full
12-734-00 Stacker tray bin nearly full No action necessary
Finisher main tray is
out of service. Power
off then on and notify
system administrator
12-665-00 Bin 1 out of service status
(LCSS)
Perform
12-151-00-110, 12-
152-00-110
RAP
Table 1 Status messages - to F
UI Message
Status
Code
Reason for Message
Reference / Action
Summary of Contents for ColorQube 9303 Series
Page 1: ...Xerox ColorQube 9303 Family Service Manual 708P90290 February 2013...
Page 4: ...February 2013 ii ColorQube 9303 Family Introduction...
Page 18: ...February 2013 1 2 ColorQube 9303 Family Service Call Procedures...
Page 92: ...February 2013 2 68 ColorQube 9303 Family 05F Status Indicator RAPs...
Page 104: ...February 2013 2 80 ColorQube 9303 Family 12 701 00 65 Status Indicator RAPs...
Page 200: ...February 2013 2 176 ColorQube 9303 Family 12N 171 Status Indicator RAPs...
Page 292: ...February 2013 2 268 ColorQube 9303 Family 16D Status Indicator RAPs...
Page 320: ...February 2013 2 296 ColorQube 9303 Family 42 504 00 42 505 00 Status Indicator RAPs...
Page 500: ...February 2013 2 476 ColorQube 9303 Family 94B Status Indicator RAPs...
Page 648: ...February 2013 3 2 ColorQube 9303 Family Image Quality...
Page 653: ...February 2013 3 7 ColorQube 9303 Family IQ 1 Image Quality Figure 1 IQ defects 1...
Page 654: ...February 2013 3 8 ColorQube 9303 Family IQ 1 Image Quality Figure 2 IQ defects 2...
Page 655: ...February 2013 3 9 ColorQube 9303 Family IQ 1 Image Quality Figure 3 IQ defects 3...
Page 656: ...February 2013 3 10 ColorQube 9303 Family IQ 1 Image Quality Figure 4 IQ defects 4...
Page 657: ...February 2013 3 11 ColorQube 9303 Family IQ 1 Image Quality Figure 5 IQ defects 5...
Page 658: ...February 2013 3 12 ColorQube 9303 Family IQ 1 Image Quality Figure 6 IQ defects 6...
Page 660: ...February 2013 3 14 ColorQube 9303 Family IQ 1 Image Quality Figure 9 IQ defects 9...
Page 661: ...February 2013 3 15 ColorQube 9303 Family IQ 1 Image Quality Figure 10 IQ defects 10...
Page 662: ...February 2013 3 16 ColorQube 9303 Family IQ 1 Image Quality Figure 11 IQ defects 11...
Page 663: ...February 2013 3 17 ColorQube 9303 Family IQ 1 Image Quality Figure 12 IQ defects 12...
Page 664: ...February 2013 3 18 ColorQube 9303 Family IQ 1 Image Quality Figure 13 IQ defects 13...
Page 728: ...February 2013 3 82 ColorQube 9303 Family IQ 29 IQ 30 Image Quality...
Page 736: ...February 2013 3 90 ColorQube 9303 Family TP 15 Image Quality Figure 2 Media path test pages...
Page 758: ...February 2013 3 112 ColorQube 9303 Family IQS 7 IQS 8 Image Quality...
Page 778: ...February 2013 4 20 ColorQube 9303 Family REP 1 9 Repairs Adjustments...
Page 794: ...February 2013 4 36 ColorQube 9303 Family REP 3 10 Repairs Adjustments...
Page 1144: ...February 2013 4 386 ColorQube 9303 Family REP 94 1 Repairs Adjustments...
Page 1176: ...February 2013 4 418 ColorQube 9303 Family ADJ 62 3 ADJ 62 4 Repairs Adjustments...
Page 1182: ...February 2013 4 424 ColorQube 9303 Family ADJ 75 3 Repairs Adjustments...
Page 1184: ...February 2013 4 426 ColorQube 9303 Family ADJ 82 1 Repairs Adjustments...
Page 1186: ...February 2013 4 428 ColorQube 9303 Family ADJ 91 1 Repairs Adjustments...
Page 1552: ...February 2013 6 260 ColorQube 9303 Family dC140 General Procedures Information...
Page 1576: ...February 2013 6 284 ColorQube 9303 Family dC640 General Procedures Information...
Page 1578: ...February 2013 6 286 ColorQube 9303 Family dC708 dC715 General Procedures Information...
Page 1600: ...February 2013 7 2 ColorQube 9303 Family Wiring Data...
Page 1696: ...February 2013 8 2 ColorQube 9303 Family Principles of Operation...
Page 1808: ...February 2013 8 114 ColorQube 9303 Family Principles of Operation...
Page 1809: ...XEROX EUROPE...
Page 1810: ...XEROX EUROPE...
Page 1811: ...XEROX EUROPE...
Page 1812: ...XEROX EUROPE...