Xerox ColorQube 9303 Series, Service Manual, Page: 1298 / 1812

February 2013
6-6 ColorQube® 9303 Family
GP 2, GP 3
General Procedures/Information
NOTE: The finisher status code extensions are not normally visible. Throughout this manual,
the code extension 171 is used for all HVF variants.
GP 3 Service Information
Purpose
To provide machine hardware and software information.
Service Information From The Service Mode Screen
Enter service mode, GP 1 . Select the Service Info tab. This gives the following options:
• Information Routines.
dC108 Software Version
dC113 Fast Time to Ready
dC120 Fault Counters
dC122 Fault History
dC123 PEST Fault History
dC135 CRU/HFSI Status
TP 17 Service Usage Profiles.
• General Information
– Product Code:
– Serial Number:
– Total Images:
– Images since Last Call:
– Software Set Version:
– IP Address:
– Service Code:
Service Information From The UI Machine Information Tab
Press the machine information key to the left of the UI to display the machine information tab.
This gives the following options:
• General Information
– Customer Support
Website: www.xerox.com
Phone:
– Machine Serial Number. See Machine Serial Number
– Current System Software
000.00.000
– Service Code: see OF 12 Service Codes RAP.
• Paper Tray Status
• Information Pages
• Installed Options
• Maintenance Assistant
Table 2 Fault and control code suffixes
Link Code Description
000 to 099 Output
100 to 199 Jams
200 to 299 System timing
300 to 399 Controls
400 to 499 Spare or overflow
500 to 599 Status codes
600 to 699 Marking copy / print quality
700 to 799 Non-declared defects
800 to 899 Optional use
900 to 999 Operator messages
Table 3 Finisher fault code and status code extensions
Suffix No. Finisher Identifier
65 OCT
110 2K LCSS
171 HVF
172 HVF BM (see NOTE)
173 HVF BM + tri-fold (see NOTE)
174 HVF BM + inserter (see NOTE)
175 HVF BM + tri-fold (see NOTE)
176 HVF BM + tri-fold + inserter (see NOTE)