Xerox ColorQube 9303 Series, Service Manual

Page: 571 / 1812

February 2013
2-547 ColorQube® 9303 Family
OF 4a
Status Indicator RAPs
Table 8 Chain 14 Status codes
Status
Code
UI Message Reason for Message Reference / Action
14-517-00 Scanner fault. Power
off then on and notify
system administrator
Scanner fault. Switch the machine off then on,
GP 14 . Check the current fault
codes list for faults in the scan-
ner and perform the appropri-
ate RAP.
Table 9 Chain 16 Status codes
Status
Code
UI Message Reason for Message Reference / Action
16-501-00 Network services with job
based accounting not
available. Notify your sys-
tem administrator
Job based accounting
not enough DC mem-
ory. Some Network
Controller services are
not available Not enough CCM memory to
run the network accounting
feature. Switch the machine
off then on,
GP 14 . If the
problem persists, perform
the
16-930-19 to 16-939-19
Other Network Faults 17
RAP
16-502-00 The network controller is
about to be reset
Status active when
ever the network con-
troller detects that a
platform reset is about
to occur Cleared when the network
controller reset is initiated
16-503-00 System error. Power off
then on and notify system
administrator
Incomplete system
information Switch the machine off then
on,
GP 14 . All machine ser-
vices are disabled
16-504-00 Some network services
involving DDNS are not
available. Notify your sys-
tem administrator
DDNS error. Some net-
work controller ser-
vices are not available The DDNS address resolu-
tion process has failed.
Switch the machine off then
on,
GP 14 . If the problem
persists check the DDNS
server’s network connec-
tions
16-505-00 Some network services
involving scan to E-mail
are not available. Notify
system administrator
Insufficient memory for
E-mail Switch the machine off then
on,
GP 14 . If the problem
persists check the network
connections
16-506-00 Your administrator is
reconfiguring the system.
Services will not be avail-
able
Your administrator is
reconfiguring the sys-
tem The system administrator is
saving the machine configu-
ration to a remote station.
16-507-00 Some network services
involving SLP are not
available. Notify your sys-
tem administrator
SLP process stopped.
Some network control-
ler services are not
available Switch the machine off then
on,
GP 14 .
16-508-00 Autonet functions are not
available. Notify your sys-
tem administrator
Autonet is not available Switch the machine off then
on, GP 14 . Printing can con-
tinue if other network proto-
cols are used
16-509-00 Some network services
involving Internet Fax are
not available. Notify sys-
tem administrator
Insufficient memory for
internet Fax Switch the machine off then
on,
GP 14 . Printing can con-
tinue if other network proto-
cols are used
16-510-00 Network services involving
scan to E-mail are not
available. Notify system
administrator
Scan to E-mail process
failed Switch the machine off then
on,
GP 14 . If the problem
persists check network con-
nections
16-511-00 Network services related
to Internet Fax are not
available. Notify system
administrator
Internet Fax process
failed Switch the machine off then
on,
GP 14 . If the problem
persists check network con-
nections
16-513-00 Some network services
involving SSDP are not
available. Notify your sys-
tem administrator
Simple service discov-
ery protocol (SSDP)
failed Switch the machine off then
on,
GP 14 .
16-514-00 Network services involving
scan to E-mail are not
available. Notify system
administrator
Post office protocol
(POP3) (for inbound
IFAX messages) pro-
cess failed Switch the machine off then
on,
GP 14 .
16-517-00 Network services involving
scan to E-mail are not
available. Notify system
administrator
SMTP process failed Switch the machine off then
on,
GP 14 .
16-518-00 Network services using
WS edge client are not
available. Notify your sys-
tem administrator
Web services edge cli-
ent interface does not
work Switch the machine off then
on,
GP 14 . If the problem
persists check network con-
nections
16-519-00 Network services using
WS edge client are not
available. Notify your sys-
tem administrator
Web services client
controller does not
work Switch the machine off then
on,
GP 14 . If the problem
persists check network con-
nections
16-520-00 Network services using
WS edge client are not
available. Please notify
the system administrator
Web services server
controller interface
does not work. Switch the machine off then
on,
GP 14 . If the problem
persists check network con-
nections
Table 9 Chain 16 Status codes
Status
Code
UI Message Reason for Message Reference / Action