Xerox ColorQube 9303 Series, Service Manual

Page: 578 / 1812

February 2013
2-554 ColorQube® 9303 Family
OF 4a
Status Indicator RAPs
19-510-00 Please wait.... the
system is attempting to
recover
System is attempting to
recover. Image disk
error No service action required.
Printing and other machine ser-
vices are unaffected
19-511-00 Image disk is offline.
Job(s) may take longer
than normal. Notify
system administrator
Image disk unavailable.
Performance is
degraded. Service is
required The system is unable to read
from the image disk. Jobs may
take longer than normal. Per-
form the
19-300-00 to 19-310-
00 Image Disk (HDD) Failure
RAP
19-512-00 Image disk offline.
Power off then on and
notify system adminis-
trator
The image disk cannot
read or write and must
be serviced. Power off/
power on will tempo-
rarily alleviate the prob-
lem. The system is unable to read
from the image disk. Printing
has stopped. Perform the
19-
300-00 to 19-310-00 Image
Disk (HDD) Failure RAP
19-513-00 Please wait... The
image disk is full
The image disk is full Print jobs may be delayed. No
service action required. The
system is attempting to recover.
Printing and other machine ser-
vices are available
19-514-00 All incomplete jobs
have been deleted
Video job integrity fault
detected Video job integrity error; one or
more jobs were deleted. No
user intervention is required;
the system has recovered.
Printing and other machine ser-
vices can continue. If the prob-
lem persists, perform the
19-
409-00 Job Integrity Failure
RAP
19-550-00 Configuration mis-
match
The single board con-
troller cannot access the
EPC memory or the
image disk Switch the machine off then on,
GP 14 .
Install a new EPC memory
module,
PL 3.11 Item 21 . Install
a new hard disk drive, PL 3.11
Item 2 . Install a new single
board control PWB, PL 3.11
Item 13
Table 11 Chain 19 Status codes
Status
Code
UI Message Reason for Message Reference / Action
Table 12 Chain 20 Status codes
Status
Codes
UI Message Reason for Message Reference / Action
20-544-00 Please wait... The Fax ser-
vice is initializing
The Fax service is initializing The Fax service is re-
starting. No user inter-
vention is required.
Printing and other
machine services are
available
20-545-00 Fax job could not be sent
at this time, please try
again
A Fax job could not be sent Fax job could not be
sent, re-try. Printing
and other machine
services are available
20-546-00 Fax memory is low. Con-
tact your system adminis-
trator
Not enough memory to use
Fax service Switch the machine
off then on,
GP 14 .
Fax and LAN Fax are
disabled. Printing and
other machine ser-
vices are unaffected.
If the problem per-
sists, perform the
20-
323-00, 20-324-00
Fax System Memory
Low RAP
20-547-00 Fax memory is low. Con-
tact your system adminis-
trator
Fax memory is low User intervention is
required to delete
unnecessary mailbox
files or Fax jobs
stored for polling. FAX
and LAN Fax ser-
vices are disabled.
Printing and other
machine services are
unaffected. If the
problem persists, per-
form the
20-323-00,
20-324-00 Fax Sys-
tem Memory Low
RAP
20-550-00 Fax line 2 is unavailable.
Notify your system admin-
istrator
Extended Fax card failure
detected Switch the machine
off then on,
GP 14 .
Fax service can con-
tinue from line 1.
Printing and other
machine services are
available