Xerox ColorQube 9303 Series, Service Manual, Page: 581 / 1812

February 2013
2-557 ColorQube® 9303 Family
OF 4a
Status Indicator RAPs
22-505-00 Remove documents from
the document feeder input
tray or close the document
feeder.
Documents sensed in the
DADH tray during IIT standby
and document handler cover
is open. To scan from the doc-
ument glass, remove
documents in the doc-
ument feeder input
tray. To use the docu-
ment feeder to scan
your documents,
lower the document
feeder.
22-505-02 Remove documents from
the document feeder input
tray or close the document
feeder
Documents sensed in the
DADH tray during IIT standby
and document handler cover
is open To scan from the doc-
ument glass, remove
documents in the doc-
ument feeder input
tray. To use the docu-
ment feeder to scan
your documents,
lower the document
feeder
22-505-17 Machine is in a non-cus-
tomer mode
Machine is in a non-customer
mode Enter customer mode
Enter
dC131 Read/
Write and check that
NVM ID 425-001 = 0,
425-003 = 0 and 616-
14 = 4
22-506-17 Auto configuration is dis-
abled
Machine is in a non-customer
mode Enter customer mode
Enter
dC131 Read/
Write and check that
NVM ID 425-001 = 0,
425-003 = 0 and 616-
14 = 4
22-507-05 The document size was
different than expected.
The job has been deleted
Document is larger than
expected Try one of the follow-
ing: Select mixed size
originals and reload
into the document
feeder or make sure
the originals are not
creased or folded and
retry from the docu-
ment glass. If the
problem persists, per-
form the
05-257-00
RAP
Table 13 Chain 22 Status codes
Status
Codes
UI Message Reason for Message Reference / Action
22-508-04 Scanning will be delayed Scan start up delayed whilst
awaiting resources No user intervention is
required. Job will
begin when system is
ready. If the problem
persists, perform the
22-330-06 ESS Scan
to Distribution Ser-
vice not Responding
to List Jobs RPC Call
RAP
22-511-04 Paper required for current
job is not available
Media required for current
marking job is not loaded Load the correct
paper to complete the
held job or cancel the
held job. Other
machine services are
unaffected
22-512-04 Auto paper select is not
available
All trays direct select only System administrator
intervention is
required to enable at
least one tray for auto
select. Printing and
copying can continue
without auto select,
other machine ser-
vices are unaffected
22-513-04 One or more queued jobs
need resources
One or more queued jobs in
the system are being held
due to lack of resources Add paper to the tray
being used to clear
queued job. Jobs will
be held until
resources become
available. Other
machine services are
unaffected
22-557-00 Configuration parameter
error.
Serial number sync failure,
power on failed Switch the machine
off then on,
GP 14 . Go
to dC132 , check the
serial number is cor-
rect. Enter
dC131
NVM ID 616-003,
check machine config-
uration.
If the problem per-
sists, perform the
22-
350-01, 22-350-02
RAP, 22-351-01 to 22-
351-03 RAP, 22-352-
00 RAP
Table 13 Chain 22 Status codes
Status
Codes
UI Message Reason for Message Reference / Action