Xerox ColorQube 9303 Series, Service Manual

Page: 1588 / 1812

February 2013
6-296 ColorQube® 9303 Family
dC972
General Procedures/Information
Figure 5 Generic fault window
Calibration Related Device Faults
Check dC122 Fault History for any of the faults listed below. If any of the fault codes are found,
perform the relevant RAP:
• 91-513-00 IOD shuttle motor current inconsistent with expected value.
• 91-514-00 IOD drive stall.
• 91-519-00 Printhead 1 NVM error detected.
• 91-520-00 Printhead 2 NVM error detected.
• 91-521-00 Printhead 3 NVM error detected.
• 91-522-00 Printhead 4 NVM error detected.
• 91-581-00 IOD home timeout.
• 91-583-00 IOD stall recovery failed.
• 91-630-00 IOD scan process failed.
• 91-636-00 IOD in degraded mode.
• 91-637-00 IOD Y runout adjustment needed.
• 91-638-00 IOD detects chronic jet error.
• 91-655-00 Printhead 1 field corrections corrupt.
• 91-656-00 Printhead 2 field corrections corrupt.
• 91-657-00 Printhead 3 field corrections corrupt.
• 91-658-00 Printhead 4 field corrections corrupt.
• 91-669-00 The registration / preheat assembly could not correct for media skew.
• 91-670-00 The expected image did not match the scanned image.
• 91-671-00 The test pattern fiducials (on/off line pattern) for jet alignment could not be
found.
• 91-672-00 Too many missing jets were detected to perform the operation.
• 91-673-00 The machine has detected a floating point calculation error.
• 91-674-00 The required voltage or normal adjustment exceeds the maximum on print-
head 1.
• 91-675-00 The required voltage or normal adjustment exceeds the maximum on print-
head 2.
• 91-676-00 The required voltage or normal adjustment exceeds the maximum on print-
head 3.
• 91-677-00 The required voltage or normal adjustment exceeds the maximum on print-
head 4.
• 91-678-00 Voltage and/or norm adjustment can not bring printhead 1 into tolerance.
• 91-679-00 Voltage and/or norm adjustment can not bring printhead 2 into tolerance.
• 91-680-00 Voltage and/or norm adjustment can not bring printhead 3 into tolerance.
• 91-681-00 Voltage and/or norm adjustment can not bring printhead 4 into tolerance.
• 91-683-00 Printhead 1 TRC read failed.
• 91-684-00 Printhead 2 TRC read failed.
• 91-685-00 Printhead 3 TRC read failed.
• 91-686-00 Printhead 4 TRC read failed.
• 91-687-00 Printhead 1 TRC write failed.
• 91-688-00 Printhead 2 TRC write failed.
• 91-689-00 Printhead 3 TRC write failed.
• 91-690-00 Printhead 4 TRC write failed.
• 91-695-00 IOD excessive Y position noise.
• 91-696-00 IOD excessive X position noise.
• 91-697-00 IOD excessive roll position noise.
• 91-698-00 IOD excessive stitch or roll misalignment.
• 91-699-00 IOD stitch / roll motors not zeroed.
• 91-701-00 IOD head 1 roll: not converging.
• 91-702-00 IOD head 1 roll: position limit.
• 91-703-00 IOD head 1 X: not converging.
• 91-704-00 IOD head 1 X: position limit.
• 91-705-00 IOD head 1 Y: not converging.
• 91-706-00 IOD head 1 Y: position limit.
• 91-707-00 IOD head 2 roll: not converging.
• 91-708-00 IOD head 2 roll: position limit.
• 91-709-00 IOD head 2 X: not converging.
• 91-710-00 IOD head 2 X: position limit.
• 91-711-00 IOD head 2 Y: not converging.
• 91-712-00 IOD head 2 Y: position limit.
• 91-713-00 IOD head 3 roll: not converging.
• 91-714-00 IOD head 3 roll: position limit.
• 91-715-00 IOD head 4 roll: not converging.
• 91-716-00 IOD head 4 roll: position limit.
• 91-717-00 IOD head 4 X: not converging.
• 91-718-00 IOD head 4 X: position limit.
The progress bar stops at 99% or
stops updating. An internal communications error occurred. Re-run
the incomplete dC972 adjustment. If canceling the
adjustment does not work, switch the machine off,
then on,
GP 14 . Retry the adjustment procedure
from the step that was interrupted.
The UI reboots during dC972 adjust-
ment and machine goes offline. Login in as, or contact the system administrator, then
put the machine back online. Re-run the dC972
adjustment.
Table 2 Fault recovery
Fault Action