Xerox ColorQube 9303 Series, Service Manual

Page: 580 / 1812

February 2013
2-556 ColorQube® 9303 Family
OF 4a
Status Indicator RAPs
20-571-00 Fax memory error. Power
off then on and notify sys-
tem administrator
Fax service error Fax line 1 is unavail-
able. Switch the
machine off then on,
GP 14 . Fax and LAN
Fax are disabled.
Printing and other
machine services are
unaffected. If the
problem persists, per-
form the
20-331-00,
20-338-00, 20-339-
00, 20-341-00, 20-
345-00
Fax Network
Line 1 Fault RAP
20-572-00 Fax line 2 is unavailable.
Call for assistance
Fax service error. Fax line 2
is unavailable Switch the machine
off then on,
GP 14 .
Fax and LAN Fax are
degraded. Printing
and other machine
services are unaf-
fected. If the problem
persists, perform the
20-332-00, 20-340-00
Fax Network Line 2
Fault RAP
20-580-00 Fax service is unavail-
able. Turn machine off
then on
NVM values supplied by the
Fax are invalid. Fax NVM
data error No service action
required. Fax and
LAN Fax are disabled.
Printing and other
machine services are
unaffected
20-595-00 Fax line 1 is unavailable.
Call for assistance.
Fax service Error. Fax line 1
is unavailable Fax line 1 is unavail-
able. Switch the
machine off then on,
GP 14 . Fax and LAN
Fax are disabled.
Printing and other
machine services are
unaffected. If the
problem persists, per-
form the
20-331-00,
20-338-00, 20-339-
00, 20-341-00, 20-
345-00
Fax Network
Line 1 Fault RAP
Table 12 Chain 20 Status codes
Status
Codes
UI Message Reason for Message Reference / Action
Table 13 Chain 22 Status codes
Status
Codes
UI Message Reason for Message Reference / Action
22-502-04 Select the current mes-
sages button in the
machine status for more
information
An active message has been
produced. Go to the Status
screen and select the
Faults tab. Press the
Active Messages
button and perform
the action appropriate
to the message
22-503-04 All incomplete jobs have
been deleted.
System error. Jobs have
been lost and must be resub-
mitted No user intervention is
required. Machine is
temporarily unavail-
able
22-503-05 The number of originals
was less than the number
originally scanned
Insufficient originals detected
in the DADH. Re-sort and reload all
originals
22-504-04 No tray is configured with
the required paper size
No paper tray is configured to
run the stock size required for
this job Print and copy ser-
vices are disabled,
other machine ser-
vices are unaffected
Job must be deleted.
Paper tray must be
configured to match
the job. If the problem
persists, perform the
22-310-04 to 22-318-
04
Other Network
Faults 25 RAP
22-504-05 Invalid original size
detected. It will be treated
as the next largest stan-
dard size
Invalid mixed size original
pair detected Make sure the origi-
nals are not creased
or folded
If the problem per-
sists, perform the
05-
257-00 RAP
22-504-16 Machine is in a non cus-
tomer mode.
Non customer mode. Auto
configuration is disabled.
Wait for machine to exit Diag-
nostics mode. The machine
is unavailable Enter customer mode.
Enter
dC131 Read/
Write and check that
NVM ID 425-001 = 0,
425-003 = 0 and 616-
14 = 4